My pick up took 40 minutes then they blamed me for the time even though I was there the entire time. Ready rude so sad that employees have no respect for customers. read more

Ordered through online app store doesn't close till 8 PM ordered before 5 PM received a call stating that my order is being canceled due to their new store hours closing at 5 pm and my account has not been refunded! read more

This place is just like any other chain sandwich shop. The food is good and consistant, probably not the most extraordinary or delicious sandwich in the world, but for location is place is not a bad spot to get some food. I found that their sandwiches are good, the bread is baked daily, and sometimes you can get hooked up with yesterdays bread. I only gave this place three stars because its just a consistently good place, not over the top. read more

Jimmy John's - Delis Near Me - Reno, Nevada

Really basic sandwich...not planning to return. No mustard or peppers or onions. Or whatever else was available wasn't offered.

Everytime I order food from there it never comes on time but today I waited 45 mins and it still wasn't ready! I had to just cancel and go without even tho everyone else in my office orders Jimmy John's and it comes right away. Awful service and they don't care when you call they are rude. read more

This is my favorite place I come here every time we visit the food is amazing and the bread just wow! The customer service is phenomenal very friendly and patient and the way it's suppose to be. This location is my Favorite and less crowded too which is nice also read more

The meats are so good here - such high quality. The folks are really attentive and helpful - and FAST. Recommend the ham and bacon - yummmmmm read more

I LOVE you guys!!! I am amazed every single time I order, how fast it is!! You guys rock keep up the good work. Your drivers are always so nice and the sandwich is always, always fresh!! Thank you for being my go to!! read more

The person taking the orders is a rude jerk. The guy with dark hair and a ponytail. He calls people out. My mask was on all the way and he confronted me saying to wear it higher. It's as high as it goes. My nose and mouth are covered. He then called out another customer for being to close to someone else. He's rude. The rest of the staff are nice, efficient and the food is good. read more

To add to my last review I get the #7 double ham and provolone and the #11 Ham, turkey and provolone. So delicious I go here at least twice a week! The crew working during the week know me and my friend and know our orders which is amazing since they always seem to be busy. One time they even paid for our meals since we are "repeater eaters" LoL! They are the best! One of my absolute places to eat because the sandwiches are great but the people who work there make it the BEST!!! read more

WHY did I RETURN? Gah! *guttural, whiny sob of frustration* Someone...slap my wrist. Apparently, the first assault and insult to my taste buds didn't leave a significant enough impression. .......... Fool me twice. .......... But my brother loves this place. And some people simply SWEAR by it. Maybe i'm just ordering the wrong thing? Or I don't put enough weight on how fast it's made? The people are friendly enough.The prices are right. I'm always enticed to return. But always disappointed! JJ...you're my disappointing ex-lover. I need to just...let you go. read more

If you've never tired/heard of Jimmy John's whole wheat bread YOU NEED TO TRY IT!! It's always so fresh and fluffy from this location. I always get sandwiches delivered to my work and they really are super fast. I submit my order through their app (which is also extremely convenient) and their here in 5-10 minutes tops. I haven't had a bad sandwich delivered yet & I use to order at least once a week. Not sure if they increased their prices though? The whole wheat sandwich I get is 8.00 plus tip, which is kind of pricey but it does fill me up for a few hours. read more

Ok, where to start. I've heard rave things about Jimmy John's. So finally decided to give it a try. Never again. First...what kind of sandwich shop has ONE kind of cheese? Seriously, one kind. Provolone. So if you don't like that, you're SOL. I decided to try it anyway. I got the ham/cheese on a french roll. With, of course, provolone. I added onions and avocado spread. The sandwich itself isn't HORRIBLE. It's mediocre. The bread, however, is NOT fresh. In fact the bottom is quite hard. I'm not a fan of Port-o-Subs but would go there every time before going back to JJ. There is very little meat on the sandwich and really all I'm tasting is mayo and lettuce and some semi-stale bread. Nope, do not recommend this place at all. read more

It's critical that you get here before the high school lunch hour, or you will suffer dearly. The secret here is fresh crusty bread and bitchin' mayo. Not a fan of mayo normally, but I could lick this stuff off Rosie O'Donnell. The sando's are made super fast. There's a crew behind the counter just waiting for you to say.....ummmmmm.....I'll have the....ummmmm.....nummmmmberrrrrr........ Five-- and bang! They're flying. Sando in hand before the credit card receipt finishes printing. Better than Subway, Port of Subs, and most any other chain. Definitely the best in the area if you can't drive over to Newman's Deli (on California Avenue). Beach Hut deli around the corner is okay, but I prefer JJ for simple, fast, fresh, and....fast. read more

I'm very disappointed. First my order was accepted for delivery because my address was in the computer because I have had delivery before. I then get a call 10 minutes later and apparently my same address is now literally a block past where they will deliver. My address is 1.3 miles from their location. Apparently they can't get here Freaky Fast enough. I, annoyed, went and picked up my order. You would think that a percentage discount would happen due to all of this. But nope. Not even a free soda. My sandwich was not as great as I remember them being. I was disappointed that my Turkey Tom now has lettuce instead of sprouts. Overall, the hassle was not worth the food. The best part of Jimmy Johns is the delivery. If they cannot offer that, there is nothing to make them exceptional. read more

We LOVE Jimmy John's - I've loved it ever since I went to college in Champaign, IL and have been wanting one on the West Coast ever since. We stop by Jimmy John's each and every time we are in Reno - we usually get one sandwhich for the road, one for at home and some day old bread if they have it. The prices are a bit much considering you get a very tiny sandwhich - smaller than a $5 footlong, but a few dollars more expensive. They have "Slim" sandwhiches - just meat and bread and even these are pricey - last time we went, hubby got a roast beef Slim - it was like $5 - and it had seriously ONE SLICE OF ROAST BEEF. The raw materials (bread and one slice of roast beef) could not have cost more than $1. Oh well. My favorite sandwhich is the Tuna Slim with Provolone, it's classic and very tasty. The reason for 4 stars rather than 5 is talk about inattentive staff and horrible customer service. So we walk in and are the ONLY people in the store, I order 2 sandwhiches each and a pickle and ask if they have day old bread - they say no but i can buy same day bread for just a bit more, so I ask for 2 loafs. Then hubby says he wants a soda, so I do a 2nd transaction for a soda. I then wait for my food, and she hands it all to me, and I ask about my bread - she said what bread? and i'm like I ordered 2 loafs of same day bread, she said I wasn't charged for it, so I'll need to do another transaction. By this time there's 3 people in line. What do they do? THEY MAKE ME WAIT! I waited 10 minutes to spend $2 on 2 loafs of bread. Seriously? They should have made it right the first time and given me the bread since they forgot about it! Oh well. In the end - it all tasted good - we ate the loafs on the way home and saved the sandwhiches for later and boy were they tasty - except my husband's one slice roast beef which was a rip off! read more

I tried an Italian sub last week, $4.75 plus tax. They use an 8" french roll, and layer on salami, capicola and provolone. It seemed very average to me, adequate but not memorable. It Was made really fast though, within moments after paying, it was ready. The one thing that intrigues me about this place is they deliver. I think their menu stated that delivery items are 49 cents per item, not bad. I'll probably go back once to try a club sandwich, it's $5.75, but they advertise that these contain twice the meat or cheese. read more

I absolutely love Jimmy John's. Each sub shop I've been to has always been the same, right down to the motto, "subs so fast you'll freak." It's nothing fancy and what you see is what you get. There's catchy phrases on the wall, bright neon signs, and day old bread for 50 cents. I can walk in, order my #3 Tuna on white, with jalapeno chips and know all is right in the world. We had a friendly conversation with the franchise owner who gave us a brief history of Jimmy John's (as if I didn't know-I am from Illinois after all) and me, my sister and my Christian sat down for what would be my first decent lunch in Reno. It's so sad that it had to a fast food place like Jimmy John's but thank goodness it always has been reliable and good to me for the last ten years. My sandwich was perfect to say the least. The bread was fluffy and hot, and the meat, lettuce, tomato and mayo had a consistent and even ratio. I personally like to shove jalapeno chips to my sandwiches to add a crunchy texture to my sandwiches and Jimmy John's kettle cooked chips make a perfect addition. I obsess over their sandwiches and if they had any in the Bay Area, I'd probably be their best customer in the history of Jimmy John's. read more

I ordered a sandwich to be delivered today and the bread was hard as a rock. I called and the person who answered stated "thank you for your input" and the call was disconnected. read more

Manager Tinker and "other manager" Gavin were extremely rude. Sandwiches were delivered 1 hour and 45 minutes after ordered and they said that us customers should expect that because his job is really hard and blamed the delay on covid. Apparently soggy sandwiches and "get over it" is Jimmy John's policy on extremely extended waits. Awful customer service. Asked if I wanted my money back and said he would have the driver turn around and pickup the soggy sandwiches if that was the case. Not going back here. What a joke read more

I'll never understand why people try to blame individual franchises for corporate decisions. If a place can't deliver to you because you are out of their range it is not their fault. They probably want to deliver to you but corporate policy won't allow it. Or complaining about what is or isn't on the menu. Instead of giving the individual store a bad rating the better thing to do is to complain to corporate. Most chain restaurants give you a corporate number you can call if you have issues with their policies. Okay rant over! That being said. This Jimmy John's is great. Always fast, always accurate, and always polite. Don't be skewed by the negative, uninformed posters on here. read more

Will never eat here again. Condescending clerk behind the counter. Crappy sandwich.

The fact that they stopped delivery to this side of town even though we are less than 2 miles away lost them a star. Of course you have freaky fast deliver when you only deliver with in walking distance. The sandwich lost them another star because half of it was a mayo mess! The third star was lost because the kid at the register tried to charge me for a dull price menu item when I built my own using only two meats and a slice of cheese. When I told him its a build your own and should be way less he acted like I was asking him to give me all the money in the till plus his car. They gained a star because the chips where yummy and another star because they really were freaky fast at making the sandwich. read more

These are puny, overpriced sandwiches. They're tasty, but they're more for a business person on the go than for a real sub eater. The owner/founder of Jimmy John's is a big game hunter, which reduces the restaurant chain's overall score from a solid 3 to a high 1. read more

We would go to Jimmy Johns in Cincinnati all the time so I'm aware what it's all about. We headed on over to Beach Hut Deli......that place is awesome.....BUT there credit machine was down so they were only excepting cash....BOOO So we drove over to Jimmy Johns instead. They have pretty decent sandwiches and the prices are very fair.....I'd rather eat here over Subway any day! I ordered the Italian Night Club with peppers....I always do! It never lets me down! read more

They do a great job love the jj gargantuan extra mayo,Italian dressing and onions delivery within 5 min (1 mile away) great job be ordering again read more

Up until earlier this year I hadn't even heard of what a Jimmy John's was. Then while visiting my sister in Tampa, FL we had dinner one night there and I was hooked! Turns out there is a Jimmy John's right near me too so I've been hitting it up pretty regular. I went there most recently last Sunday and had my favorite #9 - salami, capicola, ham and provolone. This sandwich blows me away. It's so meaty and delicious and Jimmy John's really is famous for their bread. As a plus the service is ridiculously fast and there's some cute girls working there. Did I say that? Not to mention some hottie customers. I'll be back!! read more

Really quick service huge plus since I was just passing thru. Simple but really good produce. I'd come back. Moderately priced with large sandwich. read more

We ordered delivery here because I rolled my ankle and couldn't cook. I placed the order and they were to my home (1 mile away) within 30 minutes. The orders were perfect and it was delicious! Seriously couldn't have done better myself. Soft bread with a perfect crust, squishy insides that held the sandwich ingredients perfectly. And fresh ingredients to boot. Very tasty! read more

West 4th st. is out of their delivery range, which is about 1.5 miles, or 5 minutes away... I don't understand.

Nothing special about their sandwiches. But their delivery is what keeps me ordering here. They are very fast and their online ordering system makes it very easy to customize orders. My favorite thing to get is the turkey Tom, a classic. read more

Horrible experience. Lied about nationwide $1 subs. Apparently Reno is not included in the United States. Thank you Jimmy John's for false advertising. read more

I have been a loyal customer to this location for over 5 years until now they stopped delivering to my house which is 1.5 miles away! Plus they were so rude when I called to place an order. read more

Wow!!! I just can't say enough about how awesome polite helpful and patient the team was here tonight at 7:30pm on Friday night no doubt. Needed a quick dinner stop off the freeway on my way out of Reno. Will remember this convenient sandwich shop for future road trips. read more

They might be fast.. but they have always seemed to mess up our orders. Only sandwich place that delivers.. young snotty kids taking your order.. always bent out of shape when you ask for something specific. Shows up with half of our order missing.. Very rude facial expressions when you tell them to go back and get what was ordered.. Very famous for charging the credit card duplicate times. I'd rather settle for slow and accurate than fast and incorrect. read more

I had a meeting to attend so I ordered a Tuna sandwich on line as my wife requested that for dinner. I picked it up, went home and gave my wife the sandwich and proceeded on to my meeting. When my wife opened the wrapper, she found a salami and cheese, not tuna.(She hates salami). She called the manager and told her of the error. She said to come by the following day and we would be given a credit. There was no offer to deliver the correct sandwich. I went to store the next day and asked for the credit and the employee said the manager had not entered a request for a credit yet as it sometimes takes a couple of days to go through. He said that he would make me a tuna sandwich but that was all he could do. So much for good customer service and keeping the customer happy. Will go to Port-of-subs in the future or Deli Town in the future! read more

Their delivery area is ridiculously tiny. They won't deliver 1.1 miles away... For a chain that advertises almost exclusively about their delivery I feel like they have a long way to go to make that service more then a joke. read more

This location doesnt make the subs like the UNR one. Very minimal amount of core ingredients are used, in other words they are stingy and subs are rather unrich. Jimmy Johns for the most part will provide same flavor and taste so food is still good, it is just that selling food at minimal standard gets minimal satisfaction. read more

Rude! The guy behind the counter says he could take our order then a girl said she would. I walk up to her and she says "just kidding" They couldn't get two sandwich orders right, had me order at one register then pay at another because I paid w cash. Then when I paid they ask if I have a different way to pay. When we got our sandwiches they had lots of bread and minimal meet and other toppings. I will visit the JJ by the college from now on! read more

I'm conflicted on how many stars to give this Jimmy John's. I love the sandwiches and the staff is nice, but when I ask for easy lettuce normally it's still piled high with lettuce. I decided to write a review this time because I asked for easy lettuce, easy tomato and easy mayo this time and I got easy mayo, no tomatoes and quite a bit of lettuce. It's easy to pick lettuce off so I just deal with it but to put zero tomatoes on when I ask for "easy" is just plain messing up my order now. It's really not that hard and the fact that the order was repeated back to me by the cashier and the person making the sandwich kind of blows my mind that it got messed up. Oh well, just an FYI if anyone has a special request at this location. read more