I ordered via the app, and my food was ready in a timely manner. The bread tasted fresh and the portion of ingredients on my sandwich was well balanced, except I asked for easy mayonnaise and they put a lot on there. The restaurant was clean and orderly, despite the lunch rush that was present. read more

Jimmy John's - Turkey Tom sandwich - Delis Near Me - Scottsdale, Arizona

Very friendly staff! JJs unwiches are always a good move. Ordered the Bootlegger unwich style added provolone and pickles. Took it to go and they gave me extra pickles which always is a bonus. Easy access for walking or parking. Good vibes and clean space! read more

Jimmy John's - #14 BOOTLEGGER CLUB unwich - Delis Near Me - Scottsdale, Arizona

My first experience at this store was awful as I was picking up an online order. So bad, I complained in the app. They gave me another sandwich. Months later (today), I took another chance. Ordered sandwich with avocado. Did not get avocado. What is happening? read more

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My husband went to pick up sandwiches for us. I've been reading a book for a week and all they are doing is eating Jimmy John's sandwiches, so I was craving one! When he brought it home, it was made incorrectly. My husband called them back and they said to return itand get another sandwich. Now ,it's 110° and it's a 15 minute drive. I called the restaurant back myself and said I can't believe my husband is coming back but I was just so disappointed. They said we will make you anything you want, we are so sorry. I spoke to a nice gentleman named Jacob. My husband got there and picked up the sandwich and they were apologetic and accommodating. The important take away from this is we shouldn't judge each other by our mistakes, but by how we recover from them!! With this in mind, 5 stars To Jimmy John's! Great job !!! And thank you ! read more

I love Jimmy John's- and have ordered from many locations over the years- but I would NEVER come to this Scottsdale Rd location again. They made my sandwich with STALE french bread. And the quantity of tuna was minuscule. They need to take lessons from Jimmy John's, Cave Creek location. Their sandwiches are the best! read more

A heartfelt thank you to the amazing gentleman on 4/16 for staying open just a minute longer so I could buy a loaf of bread. In a world that moves so fast, your small act of kindness felt like a genuine moment of hospitality, and it meant more than you know!! My son has been home sick with the flu for two days and finally agreed to try eating something. After hours of negotiating, the only thing he wanted was a loaf of Jimmy John's bread--his ultimate comfort food. Thanks to you, I was able to bring it home to him, and that simple meal made all the difference. Thank you again for turning a quick stop into a truly meaningful moment. Keep it up :) read more

$14 for a regular sandwhich. Looks like garbage. Last time at JJs. Rip off for sure! read more

Jimmy John's - $14 - Delis Near Me - Scottsdale, Arizona

New to the Area and came in little before closing.Was instantly greeted at the door by Jacob and David. Great customer service, clean kitchen, and Amazing Quality sandwiches. read more

Jimmy John's - Delis Near Me - Scottsdale, Arizona

Rude staff. Store unkept. Unfortunately jimmy John's is failing at every step. This is exactly what happens when you grow a business and don't care about your clientele. Take your hard earned cash and spend it with a company who actually cares about its clients. I would have giving zero stars if it was an option. Worst Jimmy John's in the valley. read more

This is a Turkey Tom for $10?? Kids sandwiches have more meat and this is supposed to feed an adult? Absolutely will not be back. read more

Jimmy John's - Turkey Tom #4 - Delis Near Me - Scottsdale, Arizona

The woman ringing me up rushed me so fast that I didn't get to add any toppings to my order- she also told me the size was a giant and never gave me a receipt. It was lunch rush, so naturally the wait was extremely long (almost 30 minutes). After all of that I received a small sandwich that was not what I ordered. Terrible experience . read more

Yummy JJ bread! I like the number 11 the country club. I also like some cucumbers and some oregano on it too. The chips are good too. They have the little John which is only $3! It's 6 inches and you can meat and it's cheaper then the 8 inches #11. Download the app and after your first purchase you get a free sandwich. read more

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JIMMY JOHN PARTNERS UP WITH DOOR DASH who charged me extra and I didn't use the door dash app I USED THE JIMMY JOHNS APP ONLY I called to complain about the duplicate the charges and the manager didn't care read more

Better than average Jimmy John's. Sandwiches are always made correctly and pretty fast despite having large catering orders to complete at the same time. Small seating in an alley type set-up, soda machine is refilled. read more

I waited for like 10 minutes for this sandwich to be just mayo cucumber and a splash of tuna. lol I am glad a chipotle was next door and has a weird feeling for how long this took so I went ahead and got backup food. First time i have been here in like 10 years. Will continue to not come back read more

Jimmy John's - Criminal.. - Delis Near Me - Scottsdale, Arizona

I love Jimmy John's and this one happens to be the closest to my house but they are SO SLOW. They take forever to make a single sandwich. Hire more competent people. I almost can't get myself to go half the time because I will spend 40 minutes in there with no one in line. At any other location I am in and out in less than 5 minutes. DO NOT COME HERE FOR A QUICK BITE. read more

WORST customer service! i never write reviews and i really don't care if people are nice to me when i order my food but these guys went above and beyond to be unhelpful. most of the jimmy johns locations have cool people working. this store is really weird, bad vibes, worst employees. congrats! read more

JJ well located at shopping center across from the Scottsdale Quarter and Kierland Mall. Staff is excellent, Manager and submaker Trey were on point and professional. My "Billy Club(double roast beef, cheese djion mustard)was excellent with more meat than most sub places and great bread. Service was fast. I subtract one star for no inside seating and no restroom or electrical to charge my phone. The manager did direct me to the closed Five guys to sit down which was nice. read more

I frequent JJ often as I travel between CA, AZ and CO often. Stopped at this location and received the most rude person at the register. He not only NOT GREETED ME, I asked for assistance with the menu for sandwiches with turkey as I was also purchasing for some friends. He blankly looked at me, rudely stated, "the sandwiches that say turkey" in a bothered tone. I appeared to be annoying him during his work day. I ordered in a hurried fashion as he made me nervous as though I was bothering him. I was not offered by rewards number and rudely took my payment. I placed a $2 tip because I was fearful he would mess with my food. This is the worst JJ store I have encountered thus far. Extremely rude. Special requests on my turkey sandwich was not implemented. I love JJ, but NOT this location. read more

Dirty and smelly! I told them they should turn off the neon sign that said, "free smells!"

Decent jj location ! They are quick with delivery but I would say a tad over priced for what you get. However, not a bad way to go when lunch is needed at an office! read more

Food is always fresh & great. Deliver is always on-time or even earlier. Delivery drivers are always nice. However,.. Only problem is a huge problem. Order is NEVER right and/or items missing. So we sadly do not order as much as we'd like anymore. read more

Slowest Jimmy John's in Scottsdale. I have placed orders via the mobile app and in store and it take on average 15 minutes to get food when I have ordered in store and about 20 minutes when I place orders on the app. Jimmy John's used to be quick and friendly, but that's not the case at this location. I have given this location multiple multiple chances to "redeem" itself but I won't be visiting again unfortunately. read more

If I could, I would give this store 0 stars. They refused me customer service because they said close at 9 and were not going to serve me. It was not even 9 o clock yet keep in mind. If you are going to stay open for your customers until 9 o'clock... serve your customers until 9 o'clock. read more

No meat. Lots of cheese. Worker we're on I phones.. I asked for a saving discount. I was shun down after I told the cashier I work around the corner of this business. I showed my sandwich and told this one slab of Turkey ? This cost me $10.00? read more

One of the things I miss from the Midwest is the choices available in gourmet sandwich shops. I've always thought there must be something in the water, but after reading the business section for many years you realize that the old adage about selling something in Peoria, IL is correct. Can you say test market? The greater Chicagoland area had Jimmy John's, Jersey Mikes, Pot Bellies, Quizno's, et cetera over ten years ago. But, if you wait long enough sometimes things come to you. Jimmy's John's for the most part is a college sub shop (started many years ago in Elgin). Which makes sense, because if you wanted one of their subs up until now you needed to drive down to Tempe and ASU. But, that doesn't mean they're making poor quality subs -- they're actually making GREAT subs! Their sandwiches are fresh, they use quality meats and seem to have learned the art of self-humor in their marketing: "Subs so fast, you'll freak!" They actually merchandise this stuff! Also, when you go, make sure you read their signage on the walls. It's really very funny. Great, great sandwiches -- Enjoy! Now, all I need to do is wait a little longer for Pot Belly and Lou Malnati's to come to the Valley! Hum, anyone want to take the over/under bet of 5 years? read more

Jimmy John's - Delis Near Me - Scottsdale, Arizona

Almost 15 minutes standing at the register with no one in line and not being served, someone who joined the line after me was served before I was. Worst workers in the valley, multiple bad experiences. Has taken over 30 minutes to get a sandwich before read more

What the heck? I have my receipt which says: extra pickles, extra peppers, extra onions. Tell me how this is even close??? Not a single onion or pepper. I'm a vegetarian so my meal comes from the veggies, and my Sammy isnt any less $ than a meat one so what gives? By the way, this is the second time they have messed up my delivery. But in person they make a great sandwich. What gives? read more

Jimmy John's - Xtra pickles and xtra peppers? Nope. - Delis Near Me - Scottsdale, Arizona

Don't bother! You can make every single sandwich in the comfort of your own home and I bet you it'll taste even better than those of Jimmy Johns. There's no significance in their sandwiches at all. Prior to my visit the other day, I've only had Jimmy Johns at work during lunch meetings or something like that. Whenever my company would order Jimmy Johns for lunch, I thought the sandwiches must be like this because we ordered such a big order. "Like this" means, they were always so small, scarce, little condiments, very little meat, dry, hard bread. After my visit the other day I realized NO, Jimmy John's sandwiches are "like this" all the time. It's just them! So no ... I won't be eating Jimmy John's again. I stopped in during lunch time, around 12 on the dot. There was only 1 other person in the restaurant eating. Weird! It's Old Town Scottsdale, during lunch time and the restaurant only had 1 patron in there. I ordered the Vito. The cashier told me my total (almost 7 bucks), and said just a few minutes. I walked to the area where you pick up your sandwich and I asked the guy making the sandwiches if I'm supposed to tell him what I'd like on it. He said, "No, you tell the cashier". The cashier didn't ask me and I had no idea. So I walk back to the cashier and tell him what I'd like on my sandwich. Cool! Less than 3 minutes later, my sandwich is ready. The sandwich was made like rapidly fast! They call my number and I walk up to pick it up. No napkins, no bag, nothing, just my sandwich. By the time I sat down about 4 more people came in. I feel like they only came to Jimmy Johns because everywhere else was crowded. I won't return! read more

Jimmy John's - Delis Near Me - Scottsdale, Arizona

They straight up tried to steal from me. I have never in my life had a restaurant try to do that. I'm floored. They said they delivered my sandwich, but didn't. Then they said they left it at the office, so I checked the office - no sandwich. Then they claimed my address was wrong. Then they lied about the delivery instructions. Yet they had my phone number, that whole time, to call me if there was any confusion. They even confirmed that they had my number. Buyer beware. read more

Lured in by the sign for "Free Smells", I stopped in for one. I didn't set foot on the property aside from opening the door and smelling, and I have to say, the free smell is delightful considering the price. I've paid more for worse smells, that's for sure. Of course, if I paid less that would be somebody paying me to smell something, which on the surface is a "no". Good luck Jimmy John's...you should do more than just free smells. I think you have a burgeoning business here. read more

Made the mistake of getting a sandwich here today. The sandwich was pretty gross. Threw most if it away. The store itself is also sort of gross and I should have just left. The people working their are not very clean either as in they look like they all needed showers. Greasy hair falling in their faces and just a disgusting g experience read more

I rarely write negative reviews but I had to on this one. I went to this location on Thursday, September 14th, 2023 at around 4:00pm. The customer service I received here was the worst customer I have ever received in my entire life. I couldn't order a sandwich without a long sigh, judgement, and rude comments. I was the only person in the restaurant and there was no need to rush. I have never left a restaurant so unsatisfied before and am never coming back. I hope the manager or better yet the owner of this franchise sees this and does something with the employees that we're working that day and time because that was horrible and absolutely unacceptable. read more

Always friendly, delicious, and fast. This location is a little farther away than another one for me, but I make the drive because the service here has always been 100%. Every single time. Yes, the bathrooms and inside dining room are closed currently, but it says that exact sentence in bold on the window outside before you even go in. I only do pick up/to go orders, and it's been perfect every time. Keep up the great work! read more

I ordered my food ahead of time, when I got to the store the bathrooms were closed which was extremely inconvenient. It still took them about 20 minutes to make the food even though I ordered 10 minutes ahead. When I sat down to eat they told me that the lobby was closed and I could not eat inside even though there were tables available. I had a really irritating experience and I will not be coming back to this store. read more

Absolute garbage excuse for a business. They were 2 hours late on an order. I called to ask politely and they rudely said "my driver is backed up it will get there when it gets there." Surprise... the food never showed up and I had to work through layers of phone calls to scrap a refund for food I never got. This jimmy johns needs to be closed down. read more

Slow, definitely not freaking fast. They had more than enough people working and there was only 3 other people in the place and they already had their food. I filled 2 soda cups with drink and had to wait for my 2 sandwiches. Don't get avacado on anything not worth it, see picture. It is not even avacado, it is a green squish with seasoning of some sort. read more

Jimmy John's - Avacado on sandwich? - Delis Near Me - Scottsdale, Arizona

Had a roast beef sandwich for lunch today at this Jimmy John's. The roast beef was rotten and it gave diarrhea and vomiting 6 hours after eating it. Food poisoning. Won't go back to this restaurant. read more

My husband and I went to this location on March 21st around 8:00 pm. My husband ordered the Billy Club and I ordered the Vito. Both of our sandwiches were prepared using freshly baked french sub bread and plenty of meat, provolone, tomatoes, sprouts, onions, peppers, shredded lettuce, mayo and Grey Poupon. I had oregano, vinegar and oil added to mine to top it off. The sandwiches were the best we have had to date at a Jimmy John's. The workers there are nice and friendly, this location has plenty of seating, its clean and brightly lit. I also have to add the Jimmy John's Chips are crunchy and flavorful and adds to the sandwich eating experience. Their prices are reasonable considering it is a loaded sandwich with all of our favorite toppings. I recommend this location--its worth the drive or if you are in the area be sure to visit. read more

This place has the best customer service. I've had lunch delivered to my work before and the delivery man (I forgot to ask for his name) was so sweet and expedient. I went in yesterday after I got off of work and Trey absolutely blew me away. He was extremely nice and fun to talk to. He even offered to get my drink for me because he had just mopped and did not want me to slip. The sandwiches are always tasty and made super quick. He made my day, thanks Trey! read more