I order online and this is unfortunately the only location they deliver from. Never fast, I wait about 30-45 mins for a food order. It's unbelievable. Stand by your company motto a little more. Last time I will order online from this location, or do business with them. read more

Big sign on doors, out of Turkey sorry for the inconvenience. No big deal, order sandwich and ask to have the ham instead of the Turkey. No problem, except they inform me they still have to charge me for the ham on top of the original sandwich price. Ham and Turkey are both the same price but they couldn't substitute for something they're out of? It's only $2, but I wasn't getting anything extra, I was just being ripped off. I won't go back on sheer principle. read more

Great location ... so many workers that move fast! Grabbing food for workers and this place makes it very quick and easy! read more

Time to update my review. This place is one of the regular Sandwich shops in my rotation. Over the past couple of years, they've made solid Sandwiches and I still order the #9 Italian Club. Fast, consistent service is the norm here....I give a lot of credit to consistency, especially when it's good. That's why I keep coming back. Return Factor - 100% read more

Jimmy John's - Delis Near Me - Scottsdale, Arizona

See all

WORST EXPERIENCE EVER! "Manager" Ryan began yelling at me over me making a complaint that my food was taking an hour to deliver and I'm 0.4 miles away! He said oh it's Covid you impatient "b***" threatened to call the cops on me because I demanded a refund. Kept hanging up on me like the crybaby he was! I will NEVER return to Jimmy johns, Ryan was a complete JOKE of a manager. read more

Very Impressed with their customer service! After I made a mistake on my delivery order, they offered to comp me a sandwich to make up for my error. I am very impressed by the lengths that they would go to shape my experience. Not to mention, the sandwiches are always top notch! read more

Are you kidding me $6.59 For turkey and approx 2 slices of tomato Wrapped in iceberg lettuce WTF Maybe $2.50 plus drink $5.00 total maybe not $9.16 read more

Got my order wrong again and didn't include the chips but kindly charged me for them anyway and gladly took the tip Don't tip until you get your order....or better yet don't order from them. read more

Took my order, my card number, and never delivered. 30 minutes later i caked this store only to find they cancelled my order because it's out of their area. Horrible experience. Poorly managed, this was a waste of time. By the way. According to Google maps this store was .9 miles from my location. Headshake. read more

I can understand running behind due to being short staffed but this is the slowest Jimmy Johns iv ordered from. Ordered from here a few times and each time it has been the same experience. read more

The sandwiches are excellent, IF you get what you ask for. The Scottsdale location on Indian School and Scottsdale Road cannot make a veggie sandwich to save their life. TWICE now I've ordered the veggie, that on the menu, clearly states PROVOLONE & AVOCADO... Do I ever see or taste the avocado? NOPE! read more

I only had $100 bill to pay for my order and the cashier advised they cannot take anything bigger than a $20. Granted there are no signs advising this. He then quickly said sir its only $9 dollars, which was offensive from his rudeness and the assumption that I did not know it was only a $9 meal so I obviously should pay with smaller bills for small orders next time! Thanks Jimmy Johns for hiring such intelligent cashiers who also are financial advisors for your customers. read more

Ironic they have a sign on the window that says FREE SMELLS, but when you walk in you are hit with a very strong aroma of garbage and baked bread. I couldn't even breathe standing in line that I had to walk out. The place is filthy. Just dirty and grimy everywhere. The place really needs a good cleaning. And the sandwiches are very average at best. Nothing special and definitely not fresh. I have noticed the new "freak yeah" slogan on billboards and it is such a turn off. Trying to sound cool instead of revamping what they offer and their quality. read more

This is one of the worst jimmy johns locations. Delivery is always slow (often 30-40 minutes+) and the sandwiches are very poorly made (like 1 piece of turkey and/or globs of mayo randomly slathered on). This review is based on 5+ consecutive, poor experiences. Do not order from this location, unless you want to pay for disappointment (and sometimes disgust). read more

Worst lunch order...do not order the JJ BLT! Bacon was under cooked and rubbery (I couldn't even break it down to chew). Literally had 2 1/2 slices per half, ridiculous amount of lettuce, paid for avocado...in which I got none! And EZ pickles got me 3 tiny slices for the entire sandwich failing to say in description what EZ consists of. Spent over $16 for this garbage and a bag of chips. The reason for a 1 Star is for the nice delivery girl. Never again will I order from this place again! read more

currently still waiting for my delivery to my place of work which is 1 MINUTE DRIVE from my work. i can't leave because of work so i got delivery and it's been over 40 min. that's ridiculous. "freaky fast"? more like fucking slow omg. read more

Alright...This was my third time going back and I don't think I will be back again, as my ratings keep going down and down. The hubs and I were near by and hungry. He had never been so I said we should stop by. We get there, there is one other table of people eating, the place is empty and there are NINE employees working. It did not seem like there was a manager working as what transpired was out of control. Two male employees are bickering back and forth, LOUDLY...like super loud, we could hear everything that was going on the whole time we were there. I was waiting for fists to fly at any second. You would think if there was a manager on duty, they would have split the two guys up or sent one home early. It was really very uncomfortable. The raised their voices to each other the WHOLE time we were there. Next an employee walks in with burgers and fries and hot dogs from Five Guys next door. Employees are all hanging around a table eating and talking and really having a great time. I was floored. None seemed to be on a legitimate break as they would hang around the table, eat, go do some work, then come back and talk and eat. No employee looked to be over the age of 18. We go to bite into our sandwiches and it seems that all the distractions really made for poor sandwich making. I ordered a Vegetarian, I open it up and its missing the sprouts. Hubs orders the Vito, and asks them to put mayo on it instead of the dressing.....they opt to put nothing on it. So we both had to take our sandwiches back up and ask them to fix them. This was the hubs first time and he never wants to go back there. It was really just not a good experience at all. read more

Put an order in for pick up via app. Showed up twenty minutes after we put order in and they hadn't even started it. The entire restaurant was empty. read more

Jimmy John's convenience appeals to my geeky tech side. Hellman's Mayo, jalapeno and bbq chips, pickles, bread and cold cuts tickle my taste buds.Whether its walk in location or at-your-discretion gratuity/delivery charge, Jimmy John's convenience can't be beat. --iPhone app --Website --online account lets me save my credit cards, delivery addresses and phone numbers, and i can even name and customize my favorite sandwiches My favorite is #9, extra onion, light mayo, extra sprouts, plus cucumber. Jimmy John's is my quick fix for a great sandwich, NOW. read more

Easily the best sub sandwich place in North Scottsdale. Bread is generally quite fresh and the ingredients are flavorful. Typically I am very pleased with my order. A much better sub than the flavorless ones from Subway and a vastly superior experience to the stale bread and poor service at Jersey Mike's. Its really not even fair to mention those two in this review as Jimmy John's is vastly superior. A big bonus is the delivery. Sandwiches are always delivered quickly. I always wonder how the other sandwich shops are going to compete with the combination Jimmy John's has going on of good food, great service, low prices and fast delivery. Well done Jimmy John's! read more

To compare Jimmy John's to Capriotti's would be a crime. Caps are in a class of their own. To compare it to Subway would be hilarious because Subway's limp soggy sandwiches are ridiculous when compared to a Turkey Tom, a JJ Gargantuan, or a Beach Club, etc. You know that you are getting a fantastic sub, with fantastic bread. fresh ingredients, at a clean restaurant, and it's prepared in short order. The way it should be. This location in particular has plenty of seating, clean bathrooms, friendly staff and easy parking. Perfect for that "after the gun club" moment. I'm a fan, and yes, I will go back. read more

I was working in the area so I stopped in for lunch today. I've never been to Jimmy John's, I typically eat at Subway so I was curious what this chain had to offer. The positive: - The dining area is large and there is plenty of seating. - The employees are friendly - The sandwich was good The negative: - The service was slow. There was only a handful of people in the store but it still took about 15 minutes to get my sandwich. - I wasn't given any napkins and there are none readily available. I guess you have to ask? - No spinach - More expensive than Subway For a chain it's not bad, I'll probably try it again sometime. read more

This review is for Jimmy John's on 33rd Street and Bell Road. Can't find it on the Yelp listing. It was my first time buying an italian combo at JJ's. Here what I found: 1. The bread is too mealy. 2. Not enough meats and no pepperoni. An italian sub with NO PEPPERONI????? In all fairness, I just noticed on the menu that for another dollar I could have gotten more deli meat. Really, I have to upgrade to get a decent sandwich? I should have. 3. They gave me nice hot peppers, but it didn't compensate for the lack of flavor of the sandwich... Sorry. I will be going back to Capriotti's. I really like their italian combo. There is so much deli meat in them that you can nearly close the sandwich. read more

Let me preface this by saying I adore the delivery drivers. They're always so kind and truly make my day at work sometimes. I don't care if they're not 'freaky fast,' the kindness outweighs it all. However, what it will never outweigh is the blatant lack of customer service the manager exhibits. I typically order Jimmy Johns about once a week and order a somewhat-specific sub, or as specific as you can get at a place with such a limited menu. Last week, the driver dropped off a sub that was the complete opposite of what I ordered. It wasn't that they gave me the wrong sub entirely, it was a poor attempt at what I'd asked for - missing things I'd added or should've been included on the sub to begin with, and added things I didn't want and extras I didn't even ask for. I worked in food service for years so I get that this stuff happens all the time. So I simply called the store and asked for the manager to hopefully make amends. I get some young sounding woman who essentially tells me it'll be easier for them if I drive in to pick up a new sandwich, an eight minute drive from my office each way. I didn't want to battle, just wanted my sandwich, so I succumbed and took an unpaid break to pick up my sandwich. I expected something, an apology, an explanation, a refund on the delivery fee I paid for, honestly ANYTHING but what I experienced when I walked in. I showed up with my screwed up sandwich in hand, and the woman who I presumed to be the manager looks at me, doesn't ask who I am or offer any explanation, pulls a sandwich out from under the register (wtf?), says 'Here. Thanks.' And walks away!! I was flabbergasted. I felt so disrespected, her customer service was the worst I've ever encountered, and she's supposed to be a manager?? I tried to contact corporate Jimmy Johns. I explained to them I'm not out for blood, just an explanation and at the very least a refund on my delivery fee. I've always tipped 20-25% and truly wish I could get that back as well. No answer from corporate JJ, but I'm honestly not surprised. I don't expect a company that's run by an avid trophy hunter of endangered animals to have any morals. At this point, the best I can do is hope you do not have the same bad luck I had and that you'll never have to deal with the manager. I've told everyone who is important to me at my company of 200+ that I will no longer be supporting this location, and they will do the same. The one person who disregarded my warning ordered it the next day and left two hours later vomiting profusely from food poisoning. This location is spiraling the drain, it's not worth it. read more

Veggie un-wich with hot peppers and sprouts is what this girl is about (although they are a little too generous with the sprouts)! Delivery and ordering in, staff is always friendly, accommodating, and speedy. I mean it's a sandwich shop- my expectations include: making sandwich that doesn't take 15 minutes. THEY WORK REALLY HARD BY THE WAY! Great Job guys and gals! read more

Best sub place in North Scottsdale. The french bread is awesome. Haven't tried the 7 grain bread yet but will do so soon. The meat and veggies are extremely fresh and tasty. The menu choices are simple but what they do, they do extremely well. The price and portions are right and it is a much better alternative for a quick healthy lunch than going to Subway or Quizno's. The sandwich pickup process leaves a little to be desired but they do make the sandwiches extremely quick so you're not left waiting very long. read more

I am very patient, especially this time of year and with everything going on. I waited an hour and a half for my food an when I asked to speak with a manager he told me it was delivered. I told him that I went all outside to check and I don't have my food. I apologized for having to figure this out, even though it's not my fault. He said he would void it, which did not happen and then hung up on me. I am so disappointed and will never order from here again. read more

My husband picked up the sandwiches and brought them home. The bread is VERY GOOD and you can tell the meats are of high quality. I would go back if I was in the area but the only thing is the subs are very small. read more

How can you not love Jimmy John's? Their service really is freaky fast. All of the ingredients on the sandwiches are fresh and made to order and the service is exceptional. Employees are always nice and helpful and willing to give suggestions on sandwiches. The facilities are always clean and a couple of them even have drive-through's! The fact that a made-to-order sandwich shop can get your order done that fast is impressive! read more

I've been waiting for Jimmy John's to arrive in Arizona for soooo long! This was one of my favorite spots for lunch when I lived in Chicago. Close to the office, quick service, friendly employees and great subs for a chain restaurant. We were initially headed to Five Guys in the same plaza, but after seeing the menu we headed over to Jimmy John's and I'm so glad we did. The employees are friendly, my Italian Sub was delicious and the place was bustling. This place stands head and shoulders above the other chain sub competition. read more

Not the best all around score.... On my visit today to JimmyJohns, I would score them..... The Sandwich I would give 7 out of 10. It had a good balance of inerds to bread, just enough mayo and such - no napkins though. The drink was a simple fountain drink - and it cost almost 2.00 for a serve-yourself? -too expensive, period. Soda don't cost THAT much, c'mon! The bag of chips....uh, best description as, 'saugy'...no crunch and bendable??? NO, not the potato chips! The service too was less than optimal... the cashier has a problem rolling his eyes at things he doesn't like....however, the fella making the sandwiches was very polite and accommodating. It's been a very long time since I've been there, just across the street from my employer. It's going to be some time before I go back again....quite a while, if at all.... read more

Just stopped at this Jimmy Johns. Nobody was there, waited 15 minutes. Even walked behind the counter and into back, nobody. Checked both bathrooms, nobody. Could have probably rented a moving truck and just took the entire restaurant with me with how hangry I was. If you're open, at least have someone inside.. left hungry and even more hangry. read more

What a great sub Jimmy John's makes! By far the best I've found since moving from the East Coast. Unfortunately, this particular JJ's is having a hard time living up to the "Subs So Fast You'll Freak" slogan. In my opinion, 40-mins to deliver is not fast considering we are about 6-mins away. And this has been the norm for the past few weeks. Yes, at one time they were fast... like 10-15 mins on average. But now.... fuggedaboutit! I've spoken to the manager - Chris - twice about this. But alas... our subs took 42-mins again today. Outside of that; JJ's subs are fantastic! Packed with ingredients, a great quality bread, and the subs are consistently good. If you go into the shop, it's a well-oiled machine. And there's always an employee sweeping or washing something. Overall, if you're hungry right now, I'd suggest driving to the shop. Otherwise, if you choose delivery, you might still be hungry in 40-mins. read more

Ordered online, got the club lulu which is turkey & bacon with mayo and mustard packets, when my sandwich was delivered, the kid didn't say a word, didn't even smile and basically handed me my food like it was the most boring chore his parents assigned him that day. When I opened my sandwich it was ham not turkey and I got one mustard packet and no mayo, also looked like my sandwich had been squeezed or something because it was a tad deformed in the middle. I've order from this jimmy johns before and it hasn't been bad but today I was terribly disappointed. read more

Love me some JJ's! I think I got my sandwich made in about 28 seconds today. Good location, good music. Staff seems nice. This is my favorite chain sub shop. read more

Ordered from them last week and my order took forever, wasn't delivered until after my lunch. When I called wondering where it was the girl gave me attitude and hung up on me. I called and spoke to a manager and was told they'd credit $10 back to my account and they never did. Decided to try them again today and they forgot the chips, and when I called I was on hold for awhile and when the phone was picked up they had to ask why I was on hold. And asked if the driver "had" to drive the chips over. Well I payed for it all didn't I? Of course I want the food I payed for. It was your mistake in the first place. And when the driver dropped off the chips, he gave attitude as well. Maybe make sure your orders are correct before sending them out and you won't have to fix your mistakes. I won't be ordering food from them again. Terrible service. read more

Ordered a vegetarian Menu describes it comin w avocado spread Not drop to b found No whole rolls Just bare min Iceberg lettuce White tomatoes On ehite roll Nuthin gourmet about it Dont bother read more

For Delivery I received 2 club lettuce head sub. seriously ?! where's the turkey ? oh look I found three slices I paid $7.99 each I don't think I'll be ordering that again read more

Jimmy John's - Delis Near Me - Scottsdale, Arizona

Will never eat there again very bad customer service personally the blond girl didn't give me a chance to order my sides try to push me out of the way quickly but the next person behind me she asked if they wanted any other sides with there submay be because I was mexican read more

You guys just lost a loyal customer because your driver doesn't know how to read delivery instructions. I waited over an hour to get my order. Come to find out he delivered it to the wrong location at my place of employment. I order from you guys so often that this order was a free sandwich. Manager told me he was going to credit my account. Yeah that didn't happen either. Jersey Mike's is better anyway. LATERRRRRR read more