I just sat in the drive thru for an hour! It was 10 minutes between each car. This happened the last time I was here, about a year ago, but I can promise I won't be back. Not sure how they stay open when people have short lunch breaks and expect to get through this establishment "freaky fast". read more

Horrible customer service. The employes need to have a positive attitude. Food wasnt good

The positive is I placed a pick up order for ASAP and it was ready when I got there. 2 out of 3 Little John's were correct but unfortunately I didn't check before leaving. The little John's are LITTLE. read more

Alyssa took our order and put two pieces of roast beef on my sandwich on a foot long and didn't even cut it. then on the other sandwich we ordered did the same thing. unfortunately we will not be going back. read more

While in Reno on business - actually anytime I'm in a town that has Jimmy John's I MUST GO! I always get the "Unwich" which is essentially a bun or bread less sandwhich that is wrapped in iceberg lettuce! OH SO GOOD! I got the turkey Tom like I always do but with hot peppers this time it hit the spot - but I normally get their Dijon mustard on the side && sad day, they don't have it any more! I stead a tear or two because of that! All in all it was "Freaky Fast" && clean but just didn't taste the same! read more

Ordered a sandwich and asked for all the toppings and got none on the sandwich, went back and asked for all the toppings that are offered to be put on the sandwich and was handed 6 small cups with toppings in them instead of them adding them to the sandwich. Asked for a full refund because why am I paying for a sandwich I have to assemble. What a joke. read more

Had second thoughts about stopping here but we needed a quick lunch on a busy day after the CEO killed the last white rhino in a nature preserve I've been boycotting them but decided to give them another try. The credit card machine tries to make you believe that you have to give a tip! I don't tip before I receive a product ever. Counter-girl wasn't very helpful could barely hear her over the blasting music in the place. Also all the passive aggressive oh I'm trying to be funny signs are very irritating & passive aggressive if that is it's corporate Persona don't think I will ever be back. Sandwich came out was okay roast beef was a little bit salty next time I'll just go to Port of Subs read more

The food was fresh and service was fast! The employee who took my order was super friendly and made to ask if I wanted specific items in my sandwich. read more

Worst sandwich I've had in a long time and way overpriced. $15 for two SMALL SMALL sandwiches. Stale bread, guy didn't wash his hands after going to the bathroom, sandwich tasted disgusting. Let alone the owner hunting endangered species as a "hobby." I'll starve next time. read more

so I went to Jimmy John's to go get a sandwich for my husband for lunch tomorrow I asked him not to put the fixings in just wrap it and I'll put that in in the morning. Well this is what I got and it cost me $9.98 total. 1.10 for the cheese and $7.99 turkey meat this what we ended up with. What a F-up. Place. read more

Jimmy John's - Jimmy John sparks NV. - Sandwiches Near Me - Sparks, Nevada

I was craving a tuna sandwich and thought to give the Sparks Jimmy John's a try and go through their drive thru since I was at a neighboring car wash. I hadn't been to this location since I was pregnant with my youngest. My toddler is coming up on his third birthday. It's safe to say it's been a while. Tuna was better than I remembered, and I've almost forgotten about the dry tuna salad at their Longley location. The girl working in the window was very patient and friendly. (The speaker here isn't the best). She mentioned Mustard, and I had to try their seeded mustard on the side. I loved it on my tuna sandwich. Their jalapeño chips are my new favorite. They have more flavor and crunch than normal kettle cook. A perfect accompaniment to my little John tuna club! I joined their rewards, and I'll be back. If you plan on coming back, join their rewards, and it'll be points towards your freebie. Who doesn't like free food, especially in this economy? read more

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Don't plan on eating dinner here. They close at 6 pm. Normally the food is ok but the hours are atrocious

Quick and nice service from the staff here at Jimmy John's. Their produce is some of the freshest I've had at a sandwich shop and they are quick to get your order to you. I love ordering from here for my work crew too and so does the crew. read more

While some with a more refined palate, who're used to Michelin dining, may call Jimmy John's a pedestrian sandwich chain, I'm a fan of their vegetarian sub. The Number Six. What does it have in it? First, they scoop out some of the bread to make it a skinny sub. Good crunch to the exterior of the bread (texture is extremely important). Mayo, avocado spread, provolone cheese, lettuce, tomatoes, cucumbers. You have to ask for oil and red wine vinegar. And a dash of dried basil and oregano mix. Perfect. Michelin, give this pedestrian chain a star for their not-so-pedestrian sandwich. read more

This place had me and several other cars waiting at the drive thru Menu for over 12 min without taking a single order- I finally just drove over the curb and left- who knows how long I would have sat there ‍ Fast my A**! I only get 30 min for lunch, thanks for wasting half of it with your incompetence Jimmy If you have an entire afternoon to kill for a subpar sandwich... This is your spot. I know I won't be trying this location again anytime soon. read more

Stale bread. I was so disappointed, because I was so looking forward to that sandwich. The bread had to be a week old, it was so stale. I was under the impression that they baked fresh bread daily, but clearly, they do not. read more

I love Jimmy John's,,,the problem is that they have not been able to stay open because of the lack of employees! They have great rolls/bread ! Delicious sandwiches. Sad,,, thanks Joe Biden. read more

Update: I was charged for the bread that I ordered online that Melody canceled my order and waived the receipt in front of me while she smirked and told me she's not going to fill this order. Also after I went over the altercation in my head I remembered she wanted me to buy the " day old bread" , I was not interested in the day olds. I'm sure that's why she refused to sell me the fresh bread. So now I have to try and get my money back from my internet order ! Lesson just go to a different JJ 's or we went to Jersey Mike's had no issues and the bread was nice and hot ! They will have my business from now on. read more

A Jimmy's is a Jimmy's, but this one is very much not freakishly fast, as other reviews have said. Better not to come here if you're hungry. We sat in the drive-through for 20 minutes!! read more

The 'Freaky Fast' motto has to go!! We all know about their many recalls for sprouts and cucumbers. I try not to discount them for issues with high risk products. But the slow service has been ridiculous! Drive thru times are about 10 minutes from ordering with no other cars ahead. We ordered online for delivery. After 30 minutes of no update on the order tracker, I called to ask for an ETA. I also asked if there was a way to provide ETAs for delivery through the app (prior to ordering) because it would be nice to know what to expect. The associate said 'well I'm telling you now' with a side of attitude. They were shorthanded and only had one driver so maybe another 10 minutes until he leaves. Well an hour later and still no sandwiches. It was frustrating and I was hangry by the time he got there. Overall takeaways: 5 sandwiches, 1h45m wait. Change their motto from 'Freaky Fast' to 'F***ing Slow!' read more

On July 17th I ordered 2 sandwich combos for delivery they were very good and on time the delivery service delivered our food with in 30 min and the food was excellent and everything was as ordered thank you Jimmy John's for having such great customer service we appreciate are it read more

Our rep brought sandwiches to our office today for everyone. The sandwiches were nicely made, not messy. I love the tuna one. The box lunch had also chips and a cookie. I am impressed. I will definitely try this place again myself read more

Went in on a Saturday at 3:00. They informed me they were "closed" because they don't have a manager on shift.

Needed to grab a quick bite to eat between baseball games so we stopped in. You can't go wrong with Jimmy John's right?!? The place is clean which is always a plus. But the staff could use some training on customer service. Not that they are rude... it was just odd everyone appeared to hate their job. The food was not that great, the staff needs training on how to make sandwiches for sure. They just threw them together like it was a burden to make them. The Tate of the food was fine, but when you have to reconstruct your sandwich it's like I should have made it myself. Just not sure what was going on with this location, perhaps the GM or DM need to pay more attention to what's happening and work on staff development. read more

Sandwiches are OK, but CRAPPY customer service! EVERY SINGLE TIME I ask them to cut the sandwich in half. Just in half. Nothing fancy. EVERY SINGLE TIME my request is ignored. Guys behind the counter are more interested in being loud and obnoxious. I don't recommend eating here. Employees really don't care. read more

Freaky Fast, yes... Freaky Fresh, yes... But they often forget to give me a freakin' napkin...uff. I use the drive up. The sandwiches have a generous amount of meat and cheese, and the bread is fresh. The sandwiches are simple with lettuce, tomatoes, and a little mayo. Satisfying and they taste good. They will have to consistently offer me a napkin and straw to get 4 stars. read more

Sammiches here f**king smack bro *chef kiss* Also the workers are always hella nice so be sure to be nice back :)) we all just humans and sometimes people have bad days. (And yes I know it's sandwiches) read more

This place is a joke. They don't allow you to order food through the drive through unless you ordered online prior to pulling up. No sign at drive through entrance so then I got stuck in the dive through behind 2 cars and I was in a 30mins lunch break I definitely will never come back here . Lame asf read more

Jimmy John's drive-through is the best thing that's ever happened to sandwiches. I absolutely love this extremely freaky fast drive through. I love these simple but delicious sandwiches chips and sodas. A great weekend drive-through lunch. read more

I got the #9 big Italian, and it was amazing!! The service was also really fast for the shop being as crowdedness it was! read more

Jimmy John's - Sandwiches Near Me - Sparks, Nevada

Asked for no Mayo and got Mayo. I hate mayonnaise and said I want to make sure there's no mayo. My sandwich was for a road trip from Reno to Vegas. How do I get a refund? read more

I came with my husband and 2 children, (8 and 8 months). The outside of the restaurant was clean but the trash RIGHT next to some of the seating was too smelly to sit next too. There was no wait at the register, which was nice but the sandwich maker who was running the register for a moment was pissy and rude. He took my order while sucking his teeth and did not take his gloves off to touch the register or to then make my sandwiches. I sent my husband next to order his sandwich after my and my son's order and the attitude from the cashier/sandwich maker did not change. We ordered three sandwiches, 3 chips, three drinks and 1 pickle yet we only got the combo price on one of those and that was when another cashier came up to the register to take over for the sandwich maker. Once we got our food it was good. I got the Vito with no mayo, regular chips and a Dr Pepper. My son got a slim 5 with chips and a bottle of water and my husband got a BLT with chips and a Dr Pepper as well. It was 92 cents, so I was not terribly broken up over it, but it was still almost $3 altogether that we should have saved with combos. The food did come quickly and was quite tasty. The bread was fresh and fabulous and made the whole restaurant smell homey. The music and environment was great and there were not tons of people so it was relaxing. We finished our meal and ordered three cookies to go. I had to nurse my daughter so went to sit in the car but found out she had a soiled diaper so she needed a diaper change. I was more than distressed to find out that there was no changing station in the very large single woman's bathroom! It is 2015, this is a new location, there is no reason in this place or age that there is not a diaper changing station in any place that serves the public. I had to go stand and change a diaper in the pouring rain during a flash flood situation because they didn't have a changing station! Let me say that I will be writing to the company as irritating as that sounds! This was my first Jimmy Johns experience and I was hoping for more but this location did not stand up to its reputation. read more

Jimmy John's - Lunch: The Vito, chips, pickle, Dr. P yum - Sandwiches Near Me - Sparks, Nevada

Don't expect their fast service during lunch time!! 11:30 to 12:10! Sat at drive thru! Plus your stuck once your in the drive thru! What a waste during lunch time! read more

Everytime I come here they mess up my order somehow, seems like they're understaffed though. I would've given one star except that when I would call to tell them my experience they gave me a voucher so at least their customer service is good! Hope you guys are getting paid well you deserve it read more

I do not know exactly what it is, but Jimmy Johns has got me hooked. There sandwiches are so good, with delicious vegs and cold cuts. There bread is so light and fluffy, it does not fill you up at all. I decided to try them for lunch, at there new location in the legends shopping center near target. I ordered the Vito, it comes with salami,pepperoni and ham and all kinds of fresh veggies. There slogan is freaky fast, i went through the drive through and ordered and by the time i got to the window the order was ready in under a minute. That is freaky fast, and it was delicious. In my opinion Jimmy Johns has the other two chain sandwich shops beat hands down. There chips are there own brand and are thick, not to greasy and lightly salted. I will definitely be back, and i am so glad that they opened a store in sparks. read more

Jimmy John's - Vito - Sandwiches Near Me - Sparks, Nevada

Good sandwiches however due to staffing hours are awful and they are never opened when I want to order. They are out of ranch quite often as well. Wish there was a better location closer to me. read more

Ordered a sandwich due to being stuck at work. Thought it would be a quick solution since we are down the street. Unfortunately the sandwich was late getting here so my I only had min to eat before my lunch ended. Also the sandwich was poorly assembled and fell apart while trying to eat. Didn't taste good either. To sum it up not freaky fresh and not freaky fast. Two stars since the driver was apologetic. read more

The sandwich was pretty good, but the service was not. It took longer than usual, and I was the only car in line. Also, inside did not look crowded. But, that was not my main issue. The guy at the drive thru was not personable, and a robot would convey better human interaction. I handed him a cash tip, and he grabbed it from my hand and closed the window. No courtesy " thank you" or, " have a good day" if he doesn't like customer service, he should probably get a different gig. read more

Great Jimmy John's location with excellent service. Came in for my birthday sub and was having trouble with the app (I later found the birthday sandwich coupon in my email) and received great service. They were patient with me as I fumbled with my phone and despite the confusion the manager did honor the discount. I am so grateful because I was really looking forward to it and they treated me with respect. BTW the freebie was yummy as was the other sandwich and pickle we ordered. We will be back, mostly because of the service! read more

I ordered 85 sandwiches for a school function and have to say that it was a wonderful experience. The manager was very sweet and accommodating. They even delivered it for us the day of the event. All of the fifth graders LOVED the sand which. Thank you Jimmy John's for helping the fifth graders feel special on their last day of fifth grade! read more