When we walked into the restaurants, there was about four or five people behind the counter a gentleman named Christian, gave us a great smile and said welcome. We ordered two combos, one was the roast beef with cheddar, If you haven't tried this or the other hot sandwiches, you gotta give it a try. and then we took a seat waiting for our sandwiches to be made. When they were done, he walked over to the counter edge and handed them to me. Everyone one there was so pleasant and polite. read more

Order incorrect after spending $65. Missing items. Tired of giving these places money for free. Avoid this business. How hard is it really? read more

I always go to this Jimmy John's since it's the closer to where I live. But I randomly found this weird sign on their front counter. That says "We'd love to see you naked but state code requires shoes and shirt". That should not be allowed due to how weird it is. Either than that weird sign the food is amazing. And the smell of the food and the very tasty sandwiches was very appealing. read more

Jimmy John's - We'd love to see you naked but state code requires shoes and shirt. - Sandwiches Near Me - Sterling Heights, Michigan

The slowest Jimmy John's I have ever experienced. The crew was friendly and my sandwich was made correctly, but the overall experience was below average. It's easy to get in and out of this location, good layout for the drive thru and easy access from Mound or 19 mile. Seating inside is okay as well. Overall, good experience- Just don't be in a hurry... read more

I've tried this place quite a few times. Disappointed every single time. I've PAID for kickin ranch multiple times and they do not give any to me. They skimp out on the ingredients. Look at picture for turkey tom. I wish someone would buy this location out and make it a Starbucks or something. This place is read more

Jimmy John's - "Tomatoes" in a turkey tom ‍ - Sandwiches Near Me - Sterling Heights, Michigan

They need better staff. The rude ghetto behavior isn't it. She was on her phone. I had to wait for her to get off of it? If u don't wanna be there find another job. This isn't Detroit to be greeted w an attitude for no reason! read more

Personally, this is the only good jimmy johns in the area and the only one I go to (besides the Birmingham location if I'm in that area). It's always fresh and I'd say good service. read more

Long time customer. won't be back. sandwiches and service are not consistent. bread ok. ordered 2 #7 (double meat and cheese). All together I don't think there was enough meat on both sandwiches to equal what was on 1 sandwich a few months back. they are slicing the meat so thin it has got to be a scam by the owner. They must be going out of business. Sorry Jimmy but after 64 years I've seen sandwiches places come and go. I hope your's won't be next. 4:00pm 6/27/22 read more

Worst service ever!!!! Ordered my food way in advance for delivery at 11:45 am and they did not deliver my food until 12:35 p.m. That's not freaky fast delivery!! read more

Drive through was super fast, food was great. Highly recommend. Also open till 10 which is great. read more

Drive thru is slow as a turtle. Don't understand what takes so long to make a sub? Are you baking the buns to order?

The workers here are never super friendly and don't wear their masks properly for COVID-19, also the hours listed are wrong (or so they said) so don't try going after 9pm. The only reason I came here again is because they are open later than the other locations nearby. read more

I do not recommend this jimmy johns.there food is cold the employees yell at the Costumers they take a very long time to give you the food they also pay extra for the food and there service is VERY bad and slow. read more

Not sure about the bad reviews of this place....it's literally a fast food place, so I'm not sure what people are expecting when they come here. What I can tell you is that the sandwiches have good flavor and they were out super fast! Service was friendly and accommodating. Will definitely be back next time I'm the area. read more

Went through the drive thru and the guy taking our order was rude as hell. I work drive thru at Starbucks, so normally I'm understanding of workers, but this guy seemed genuinely annoyed with us the entire time we took our order. If you're gonna work retail/customer service, learn how to fake your emotions like the rest of us. read more

Ordered a sub got home and it was all wrong ! Called and was told I could bring it back but by that time I was undressed and about to relax . I asked if they could deliver since I don't live very far away and was told I wold have to pay 3.00 delivery fee . So I pay the fee and get money out for tip so I wind up paying 8.00 to get my sub right . Also an hour later I'm still waiting to get my sub . You guys suck read more

I have a problem every single time I order from this store. Any other jimmy johns is phenomenal... this one... Edit... this Jimmy Johns is still shit and it's been a year! I give them no hope at this point read more

warning warning warning!!! every one of the managers is rude and aweful.... this is the worst jimmy johns in the world. i eat jimmy johns everyday and this is the worst one i've ever been to. i ate the food and was sick for a week. when i spoke to the managers they laughed at me and didn't care. the owner should wake up from his nap and stop this madness! i dont want to see anyone else get sick.. there for i do not recommend the jimmy johns on 19 mound sterling heights!!! warning warning warning !!!! read more

Sooo slow!! Over an hour to deliver a few sandwiches less than a mile away. I know, I know..construction but over an hour is inexcusable for this freaky "fast" establishment. And then the order was wrong. One of our employees had to go into correct it Any who, we'll continue to go to the Van Dyke location after this incident. read more

Located just a block away I find myself there often. Usually I use the drivethru which is super fast. Sometimes I go inside and it's spotless and people are pretty friendly. Free refills are nice. Delivery to me is only a few minutes away yet so worth it. It's here in 15 min, fresh and they don't overcharge to deliver even if I only need one sandwich! This is my go to for lunch or after dinner filler upper, during TV hours. read more

This place is absolutely terrible. This is my third time ordering and they literally forget something EVERY time. Just waited on hold for 5 mins for them to send my part of my order back out. I'm not sure why I needed to hold for you to send something I already paid for but whatever. read more

should have read the reviews before going, this place should have an escape on it's drive thru since you'll probably want to leave after realizing how long you'll be waiting read more

Went today 3:30 pm they left the lunch meat paper in my sub. HELLO. Was anyone paying attention?

I live 1.5 miles away from the store. "Ahhhh ... we don't deliver that far." It's one and one half mile. I'm certain you deliver that far. "Welllllllll it's not in our range." Ok. It's not my problem you just lost business. What kind of place that delivers doesn't drive a mile and a half? And the management reahilly should train t he staff with to deliver a better reason than "We don't go that far," when they obviously do, jut in different directions. read more

I always eat there with no issues but man they hired this rude guy that he doesn't have the minimum customer service experience and to make it worse he made wait for 15 minutes for one sub are you kidding me? I took my launch today at 1:30 pm and will never ever take anything from there anymore because of this bad experience i had today shame on you read more

Slowest Jimmy John's drive through I ever been to. I'm there a couple of times a month due to its close proximity to my office. Not freaky fast - freaking slow. Oh, and for an $11 combo meal I shouldn't have to ask for napkins in my bag every time. Seriously. May just need to start going back to Subway across the street. read more

Ordered delivery one day and it took them over 30 min to deliver 1 mile from them. Went into the drive thru today and waited at least 20 min in line for them to give me my sandwich that had everything that i told them not to put on it. The person at the end of the sandwich line didn't care what was on the sandwiches or how long it was taking to make them along with cursing as if no one could hear him. I think they need to change there motto due to them being extremely slow. I will not be going back to them. read more