Extremely slow service. I waited 45+ minutes for one single sandwich. There was no communication on the long wait time

I ordered online but at the wrong restaurant. Amy and her crew could not have handled it better. I felt like an idiot but they fixed my sandwich in a hurry and Amy worked things out with the other restaurant. read more

I bought a turkey avocado sandwich and this is all the avocado they gave me. This is a very dry sandwich. Jimmy John's do better. read more

Jimmy John's - Barely any avocado - Fast Food Near Me - Tigard, Oregon

Online orders consistently take longer than ordering in line. Numerous times I've wait after ordering ahead while subs are made and handed to those walking in after me ordering at the counter. Raw bread is also a common theme here. If you like meat stuffed between two raw gooey undercooked bread loafs this is your spot. I've complained on the app, in surveys and nothing changes. A great representation of how not to run a franchise. read more

Just got over charged. Menu on the wall shows one price and they charged a different price. What a rip off. read more

It began with finding a hair in my sandwich on two separate visits. Now the app "messed up" several orders on 2/6/23 as admitted by the supervisor today. My bank has paid you and yet 24 hours later you're still refusing to make my sandwich. Going to write up a Google and FaceBook review as well. Do not use the app. It crashes all the time and when the app actually collects the payment the shop refuses to make you a stupid $7.75 sandwich. read more

Jimmy John's - Failed order and money paid. - Fast Food Near Me - Tigard, Oregon

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Messed my sandwich up, always out of bread, literally three things on my sandwich and it was missing one. Also put mayo when I asked for none. They were free styling sandwiches. read more

I have been having my sandwhich made by the same person the last few visits and they have made with zero care. The worst sloppy sandwiches I've ever been served from Jimmy Johns. read more

Our company gets a weekly lunch for the whole crew delivered. JJs is freakishly fast and reasonably priced and freshly made. HOWEVER, And I request every single time, PLEASE put the names on the wrappers. (We even tip generously trying to encourage the extra effort). But it is hit and miss. Imagine going through a pile of sandwiches, opening each one, sniffing closely with your hairy, booger infested nostrils dangerously close to the innards. Touching the bread and then handing to its hopefully correct owner. Please, please write the names on the wrappers. read more

Always something wrong with orders and deliveries take forever. This has been going on for years.

I ordered on Uber at 8:43pm. It said accepting orders until 9pm. After the order was placed and I was charged the store called me at 8:48pm and said they couldn't fulfill my order because they were closing. I asked them to cancel with Uber and he said he was working on it. I tried to cancel my order and it was going to charge me a $15 fee on the app. Next day no refund. Tried to dispute with Uber but Jimmy johns marked it delivered at 11:45pm so they won't refund me. Called the store with Uber and the manager said "there's nothing we can do". Rad service. read more

Use to love ordering from this business but after today's experience, we won't ever be ordering from them. We waited over an hour after the app had notified me that it was on the way. 20min later still no delivery so I called. I explained to them that we hadn't received our food. I think they put the manager in the phone. She mentioned that her driver told her head the delivery. I told her that I was outside with my wife cleaning out our garage and hadn't seen anyone arrive with the food. The driver insisted and even mentioned that he knocked on our door but no answer lmfao. She then proceeded to tell me that was going to send the driver back to help me find the food!!! Buahahahaha!! Well it's been 30min and the driver hasn't arrived. Guess I'll be on my way to politely have a chat with them.... read more

Super slow location. Took 25 minutes to get 2 little johns. No urgency here and fully staffed.

They always have good service at this JJ's location, the employees are friendly and the sandwiches are really good every time

I order here once or twice a week and have for months. The food is always the absolute freshest... and the sammies are well made and yummy and there's never a dry bite. I'd say I come here for the sandwiches and convenience, but it's much more than that. These workers are kind, thoughtful, nice people and they are excellent at what they do. I come here for excellent service first. Pro tip - their amazing fresh baked bread is 2 bucks a loaf for 16 inches! Can't beat the comforting yumminess of fresh bread! read more

Place sucks, everyone who works here sucks, it's a shitty place. The sandwiches the same at any Jimmy John's but it seems like the staff here have no idea what the fuck they are doing read more

Up front, I don't tip at fast food places. Today I placed my order and declined to tip. I then went to the end of the counter to watch them make the sandwich. Glad I did. They purposely mis-made the sandwich and gave it to me. I handed back and said make it right. Which they did. There were hoping I'd take it, get in my car and discover the mistake way down the road. Anyplace that wants the tip up front can kiss my A**. Anyplace that will purposely mess up the order can pucker up too read more

I like the sandwiches but I have never been to a Jimmy John's where I've seen someone wash their hands before making food regardless of where I am in the country. The gentleman today was about to make my sandwich after having just handled a register of cash, and simply put gloves over his unclean hands. I asked that he please wash his hands before making my sandwich and he was visibly annoyed by my request. I think today was the last straw for me with this chain. No more Jimmy John's for me. read more

Smells like teen spirit. One visit was enough, but I figured it was only fair to give them a second chance to earn my business. My experience was identical on both visits, so I don't foresee becoming a regular. That is not to say that they don't do a few things right. Service was fast, the location near the Bridgeport Shopping Center is new (only open a couple months), and as far as I can tell, they are executing the Jimmy John's plan. So my issue isn't with this location. Fundamentally, I just don't like this particular chain. We all have our preferences, right? Coke vs. Pepsi McDonalds vs. Burger King I've been a Subway customer forever and they pretty much meet my basic sandwich needs. If I want gourmet, I'll go elsewhere. Even though that word is in the name of the business, this isn't a gourmet deli. My opening line from Nirvana ran through my mind on both visits since this place just screams teenagers. The employees, the customers, the music choice and the atmosphere with the black and white checkerboard decor. When I visit this location and Qdoba next door, I feel like I'm at the stage where my kids want me to wait in the car in case their friends are hanging out there. Even their website screams, "AMERICA'S FAVORITE SANDWICH" followed by "delivery guys" in small script. I live and work far enough away, that their main selling point, delivery, holds no interest for me. And if you are a restaurant whose main claim to fame is not the product, but your delivery, well you have issues my friend. I've tried two of their 8" sub sandwiches, the Turkey Tom and the Totally Tuna. Didn't care for the bread, missed the option to have my sandwich customized (ala Subway) and in both cases my overall impression was that the sandwich was dry as the Sahara. Prices are reasonable, staff is friendly, but when I'm thirsty I don't drink Pepsi and when I have a sandwich craving, I won't be going to Jimmy John's. read more

I discovered this handy place thanks to a coworker. A place that makes a tasty sandwich and that delivers to my office in less than ten minutes - no joke, 9 minutes...I FRIGGING TIMED IT! Their pickles are excellent! Their chips are pretty tasty as well. I grabbed a beach club and added bacon to it...next time I will ask for more avocado since they threatened the sandwich with it only... They do seem to upcharge for everything but, again....they deliver so I figure the extras are a convenience charge. I have not been in to the restaurant but why would I - did I mention they deliver?! read more

You know what? You look around most days when it's lunchtime at the office you go over the same list over and over and over again. Burger? Nah. Taco Bell? Nah. Pizza? Nah. And then you get in this frame of mind that a big sub type sandwich would cure the lunchtime food blues. So you trod off to Subway or Quiznos convincing yourself that you have in fact made a life-changing decision. And then you order it and you eat it, and it's alright, at least it's not fried or flame broiled. And then you forget about it. Then came Jimmy John's. They don't claim to reinvent the wheel, to have something new that others do not, they just claim to do it better with better ingredients. Mission accomplished. For me it starts at the base level, the bread. Both the french roll and the seven grain wheat are miles and miles ahead of other nationally known sandwich shops. It is right there where you can make a big difference. Soft yet crusty, spongy but it holds everything together. The meats are far and away better than anyone else too. The freebies are pretty decent too, no one else has sprouts available to add at no charge. It's just a better experience. Will I never set foot in a Subway or Quiznos again? I will, definitely, there are times when it'll be the prudent choice and besides it will make me appreciate Jimmy John's all the more. Oh, don't forget to order a kosher dill pickle on the side and take the time to read all the signs in the place; some of them are hilarious. read more

I love ordering from here! I get this delivered probably way too often (yes, I admit it.) I order custom sandwiches and they are delicious every single time! Sometimes delivery times can be a while but hey, I know I'm not the only customer waiting for their food. I appreciate everyone here and will continue to order from here!!! :) read more

Very slow. An hour has gone by without sandwich after the app said it was being delivered.

Good subs and food, great staff. Wait times are a bit long. I wish they had more veggie options!

I love you guys. You never disappoint. You deliver my food fast and it is always accurate. I love you guys. Keep doing what you are doing. I love you guys. I've already ordered twice in the last week and probably order again tonight or very soon. I love you guys. read more

Just walked out. The tattooed guy that "works" there was either half awake or he had something uncomfortable up his a**. If I was his age and worked there, I guess I'd feel ashamed, too. Not even a light dusting of personality (sorry, your lame tattoos don't make up for it) or professionalism. What a pathetic dunce. That was definitely my first and LAST time at this establishment. The sandwich was mundane but not as much as the sandwich (f)artist. read more

I rarely post reviews anymore. I order sandwiches from here once in a while when I'm too busy to run out and grab food on days that I forget my lunch. I ordered a Club Lulu. There was literally one slice of turkey on my sandwich. For an $8 sandwich - I could have gone to Subway (a 2 minute walk away) and spent half of that and gotten more meat on my sandwich. And we ALL know they skimp on their meat. I'm disappointed. JJ used to be the BEST sandwiches. It's been a while since I ordered from them. And now I won't ever order again. Worst $12 lunch (after chips and a tip for the driver). read more

Normally my go to place. Order for delivery. Forgot 2 ingredient on the sandwich and the cookie was hard. Must have been last weeks cookies. Time to tighten up and read the complete order. It was only 1 sandwich. read more

Somewhere on the cold sandwich spectrum between Subway and Togo's, Jimmy John's really doesn't have much to recommend it. These are the three things that make it better than Subway, at least: 1) Red tomatoes and green lettuce (revolutionary!) 2) Real cheese instead of processed cheese 3) A vegetarian sandwich that vegetarians might actually be willing to eat My meativorous dining companion rated their meat sandwich 'meh', but again, the meat looked like meat instead of processed reconstituted animal product, so that puts it ahead of subway again. I'm not sure what confused them about my request for mustard, but i seemed to end up with double-mayo instead. Then again, maybe they think that's a normal amount of mayo, and they simply forgot the mustard. That's a pretty disturbing thought for anyone who doesn't eat mayo with a spoon for a snack. Their much-upsold pickle is kinda gross, almost minty and barely pickle-y. The bread is flavorless. The chips are pretty good, though. JJ's should strike 'gourmet' from their name, and replace it with 'better ingredients than Subway, but that's about it'. (And the super-duper-fast-delivery doesn't count for much since no location delivers to any place useful to me.) read more

Sandwiches were ready by the time I walked in (yay for online ordering!), but, you have to get the drinks yourself (even if you ordered them online). Not a big deal....unless you're trying to run in and out in under 30 seconds to keep your sleeping family asleep. We got two sandwiches and mine tasted like it had chemicals in it. Maybe they used (a LOT of) cooking spray to keep the avocado spread from turning brown (avocados naturally turn brown after exposure to air) or to wash the tomatoes? My husband said his sandwich was great and the only difference was mine had avocado spread and tomatoes. read more

Bad atmosphere - super loud, door kept sticking open so it was cold, and chairs/tables uncomfortable. Also bad service and unfriendly staff. Our veggie sandwiches were mainly lettuce. Yep - it was fast. That's all I can say positive about it. If you want a fast lettuce sandwich to-go, this might be the perfect place for you. We'll go to Qdoba next door instead. Nicer seating, friendlier staff, better good, more comfortable environment. Great for kids and adults alike. read more

Dear Jimmy Johns, I am in love with your beach club on wheat! It is delicious!!!! Also, the fact that you deliver to my office is amazing as well :) Personally I hate this parking lot. And the fact that half a jar of mayo goes on each sandwich. I also wish the restaurant was just a tad larger, but its not a deal breaker. This place is quick, convenient, and better than Subway and Quiznos. read more

The food and quick service was the normal solid quality you expect from JJ. However, when I walked in the music was absolutely blaring head banging music. The mother and child in front of me were also visibly frustrated with the volume. I hinted to the cashier and closest sandwich maker that the music was so loud it was hard to think. They had a chance once my order was taken to Change the volume and preferably the station, but chose not to. Frankly, next time I am confronted with such a situation I'll walk out instead. read more

look another Jimmy Johns! these sandwich shops are popping up all over Portland metro.. where they come from.. o look another one.. these must be really good then! these must be amazing gourmet sandwiches.. hmm.. tempting.. what am i missing out on? let's see..... i go here on satuday.. this place is PACKED... i've never seen subway or quiznos be this packed. they have 7 .. yes 7 people working behind the counter making sandwiches and taking cash. menu looks simple enough.. sandwiches and bigger sandwiches.. ok whatever i'll just try something.. placed order.. where do i sit now? o sweet a table opened up.. so dirty.. eh i'm lazy i'll just sit at this table covered with previous customers' sandwich bits. not too long my sandwich is out.. okk here it goes.. hmm.. ok not bad.. my lettuce sandwich came with some meat. mm yummy bread.. is it sad that i'm enjoying the tasty bread with mayonnaise more than actual content of said sandwich? ok lemme try another sandwich.. yep, the sandwich also came with some meat to complement her lettuce. o well... so much for my expectations.. :( read more

Just had an annoying experience at this location. Ordered a sandwich to share with a co-worker and I did not want certain things on it so I asked just like last time "no vinegar, oil and oregano" and can I have it on the side. The manager with the beard explained that I could not put anything on the side to go because it is against company policy (SANDWICH NAZI). Ok, I get that but I purchased this sandwich with it on the side in a cup before. Also, I did not need the side of attitude with my order. This person needs to take a class on customer service because he obviously did not know how to handle the situation. Don't explain to me about "I will go back and re-educate the team" not to do what the customer wants. There are ways to better explain things without a snobby response and not give a customer a bad experience. You just made your whole team look bad that are working diligently and doing their best to serve the customer. read more

This place just didn't do it for me. As other reviewers have mentioned, they don't offer as good of value for your money as other chains (Subway or Quiznos). The only vegetarian option is their 'cheese sandwich', which doesn't quite do it for me. At least with Subway, vegetables can be piled on and you have a meal. Not impressed with this place and anticipate it will be a 'fad'.....and slowly fade away. read more

Move over Subway! Lake Oswego's got a new sandwich in town and it's name is Jimmy John (formerly known as sandwich restaurant corporation). It ain't no Bunk, People's Sandwich of Portland nor Lardo, but it's a decent step above the Sub Par Subway sandwich and it's right next to a Shiny Suburban Shopping Mall! Yippeee! Squeeel! Wheeeee! read more

Brought me enough sprouts and correct order. Maybe the trick is calling in and not doing it online!!! read more

Jimmy John's - That's the right amount of sprouts this time!!! - Fast Food Near Me - Tigard, Oregon

These places are at best only somewhere to grab a sandwich and run if you have no time to go elsewhere. Probably the most boring bread and sandwiches I have ever eaten, and this is after giving them multiple chances. Too bad. read more

Let me start by saying that I LOVE the Jimmy John's on Hall... We went to this one (by Bridgeport Village) yesterday and it was TERRIBLE. There was no one in line ahead of us and it easily took five times longer to get our two sandwiches than it has at the other three locations in the Beaverton area. (yes, I have now been to all four!) The sandwiches were as terrible as the service. They must have made them on the day old bread, they were super dry and mine barely had any avocado or mayo on it. I will NOT be returning to this JImmy John's. read more