This is where you'll find the best sandwiches! The staff are super friendly and has exceeded my expectations. I highly recommend BIG TOWN HERO! read more

Big Town Hero - A Big Letdown Unfortunately, our stop at Big Town Hero in Tualatin was a pretty big letdown. We were hoping for a really good sandwich with some personality and flavor, but what we got was extremely basic and underwhelming. There was no real flare, creativity, or standout flavor that made the sandwich memorable. It was just... a sandwich and a very basic one. Honestly, the sandwich was about as dry and uninspired as the experience itself. The young woman working at the front counter was incredibly disengaged and had absolutely no personality or enthusiasm. I understand that everyone has a bad day, but a little friendliness and customer service can make such a difference, especially at a small sandwich shop. Unfortunately, she looked like she absolutely did not want to be there, and that feeling definitely carried over into the experience. There was simply nothing exciting about this visit, not the food, not the service, and not the overall experience. Maybe we caught them on an off day, but based on our visit, it wasn't worth the stop and unfortunately felt like a waste of a meal. There are too many great sandwich shops out there to settle for something this ordinary. read more

Food- I believe I got the Italian Sub. I really love the sandwich shop! The bread is soft and fresh. The toppings are fresh. Overall I would take this over Subway or any other sandwich shop! A bit pricey but didn't stop me from buying! Service- I can't answer this as it was ordered through an app. Ambiance- I can't answer this as it was ordered through an app. read more

Got several referrals here from the colonoscopy center just down the road. They were not kidding, the pastrami was good. (And that's not just the three days of clear diet talking.) Will be back! read more

Best sub I've had in a while Super soft fresh bread, all fresh ingredients super nice people Worth the drive from Seattle lol read more

Big Town Hero - Turkey on white with all the fixin's - Sandwiches Near Me - Tualatin, Oregon

Sandwich was very disappointing. I asked for Hot Pastrami on white bread. I paid for double Meat and barely got any meat and the Pastrami was colder than it was warm. Meat was approx 1 oz. I asked the female worker for the extra Meat and she said that was extra Meat. I will never go back. TOGO's in Beaverton is further for me to drive but there sandwiches have Meat and the Pastrami comes out hot and delicious. Not even a comparison. Plus the service is so much better at TOGO's in Beaverton. The lady at big town hero seemed like she was very angry at everyone. So sad Because big town hero used to be good. read more

Great sandwich and great, friendly service. Glad I stopped in today, I forgot how much I like their sandwiches.

They have good sandwiches. I like the very berry Turkey on wheat bread, or the Greek.

Picked up a birthday club sandwich for my coworker that wasn't made correctly. Called back later and they are making him his sandwich again tomorrow! Great customer service!! Thank you Big Town Hero! read more

First time trying out this Big Time Hero & we had a five star experience! The bread was so fresh & soft & delicious! We got 2 vegetarian sandwiches & one Turkey with cranberry. The veggies were fresh & had an even layer of everything making for perfectly balanced bites. The avocado in my veggie sandwich was REAL avocado, not an oil based "guacamole". My partner had the Very Berry Turkey sandwich & he loved it so much, we're going to grab one for our best Dave on the way home. We're only in this area because our vet is, otherwise we'd eat here often. Oh yeah! This is a family run business & my partner was waited on by a young lady around 10 years old. He was so impressed by her customer service skills, he's going to take our kiddo in when we head back for Dave's sandwich. (Our 9 year old said there was 90 quarters in a dollar yesterday ) They will be wearing masks of course. The young lady & her father were both wearing masks as was everyone else! read more

Classic sandwiches, soft bread worth the perfect crust, and fresh tasting ingredients. No gimmicks. Some negative reviews delayed me trying this place, but either the reviewers were too picky or the management listened and improved. read more

the home made bread is so good!! very fresh ingredients. if you have a small appetite plan to save half your sandwich or split it with a friend. i got an italian and it was GIANT and i got the smallest size lol. the bread is much wider than subway. i don't love the mac salad they offer but that's okay. read more

I've been going to various Big Town Hero places around the city for the last 10 years or so. Lately I've been going more frequently, as this place in particular is pretty convenient. I like their subs quite a lot. They have some interesting bread options, the people at this particular store are always courteous and friendly, and they make good sandwiches! I particularly like their avocado and turkey, and the turkey and cranberry, and their meatball is good too. I also like that you can get a potato salad or macaroni salad as a "side". So few places offer that anymore. read more

I love it here. Delicious sandwiches and bread (when Freshest- AMAZING). Friendly staff. Wish they were open more hours though.

In a word: flavorless. I am not even sure how they manage this. There is meat on the Italian sandwich, albeit a very small amount. There is cheese and an abundance of shredded iceberg lettuce. But it just has no flavor. I guess this would do in a pinch if every Jersey Mike's, Jimmy John's, and Subway were to suddenly close. And if the sub sandwiches at Albertsons was sold out...and if you were really high. I guess in this case, Big Town Hero would be an acceptable choice. But otherwise, you can find a better sandwich pretty much anywhere else. read more

Placed an order Saturday morning for an 80th birthday celebration. Order was ready on time, boxed up for easy carrying. Staff was friendly. We cut up the sandwiches to make platters and everyone loved the lunch! read more

Best sandwich in the area. We regularly stop by for lunch. Service is typically quick and always friendly. The bread is amazing!

On the door to this place it says, "The Ultimate Sandwich". Now in my mind I stood outside for a moment and conjured up in my mind the best sandwich I had ever had to date in my life. For the record that was at Burgies in Sierra Madre, California. With that thought embedded in my mind I walked through the door. Hm mm, there would be some adjusting to be done I was pretty sure. My first thought was, "Let's take a Subway, shorten the menu and put all the food in the back." I tried to quell my cynicism and looked over the menu which wasn't bad looking, lots of interesting combination's. I liked the fact the choice was 8" and 12", I never feel fulfilled with just 6" of sandwich. I decided on the Italian on cheesy garlic bread. Doesn't that sound good? Let us break that down, shall we? Cheesy. Garlic. Bread. I got my bad of baked barbecue Lay's chips and a meager cup to dispense my soda into. I walked over and must have sighed out loud because people were looking at me. Eight tap fountain dispenser, seven regular flavors of soda and one lone diet choice. That was a star off right there. When will restaurants learn that we want more diet options in our beverage choices? One nice thing was that they actually brought the sandwich out to you wherever you chose to sit. I wasn't really sure if my sandwich was being made because the two guys in the back were playing Nerf basketball, I know this because the spongy ball rolled out to my table. Shortly thereafter a pimple-faced young boy held in his shooting hand for layups a green sandwich basket that held my lunch. He didn't seem overly enthused with that task bestowed to him but he did the job. I looked down and saw white bread, with tiny little specks on it that I discerned were cheese and faintly, very faintly I thought maybe for a second I smelled a garlic type aroma but I think it was my mind playing tricks on me. Must have sighed again, people were looking. I picked up one half of the sandwich and took a bite. I would like to inform my mind not to purge my days at Bergie's in Sierra Madre from my cortex just yet. Ham, dry salami and pepperoni were somehow run together in a very very flat looking tri red colored streak. Italian dressing was supposed to be on this... oh, wait for it... yeah, OK, there was some. Lettuce, yeah, well, lots of that and was that garlic? No, definitely not. The whole half a sandwich went this way. Now I picked up the other half and bit down and there was some meat and Italian dressing and even some pickle! Somehow, the meat, dressing and pickle managed to form a survival instinct and run to one end of the kinda cheesy where was that garlic roll. Now if the first half was like the last half I might have added a star. In the background the basketball game was still a nail-biter as pimple-faced boy #1 fouled pimple-faced boy #2 with a shove into the wheat rolls. I really wanted to like this place, but I can't. I have learned from Big Town Hero though. I know that in the future I want my sandwich made in front of me like Subway and Quiznos do, I want more diet drink options like Carl's Jr and the other two sandwich places have. I want bread that tastes like something. I want to stop sighing and settling for sub-par lunches that cost me $7.75. I never thought someplace would make me sorry I didn't go to Subpar or Gosh-No's. read more

Big Town Hero - Somewhere on that bread is cheese and garlic they tell me. - Sandwiches Near Me - Tualatin, Oregon

I paid $10 for a soggy sandwich with three pieces of turkey, gobs of mayo, and hardly any cream cheese. I could have gone to any place and gotten a way better sandwich for less. read more

Have enjoyed their sandwiches for decades. Not sure if the Tualatin location changed owners but new staff there always gracious. The sandwich recipes we have always liked remain great to this day. read more

Great sandwiches, reasonable price, quick service, nice people. Since my review is too short to post I will add additional info.

This is the second time I've been let down by this place. First time I ordered the turkey club and it was just bacon no turkey. I thought surly this was just a mistake and mistakes happen. But my second experience was just as disappointing. Ordered the roast beef and it was mostly bread, hardly any meat. Will not be going back read more

I usually have great sandwiches from this place with no complaints!! However today I ordered to pick up, and the WHITE bread was totally burnt brown... such a bummer and disappointment for a ten dollar sandwich. read more

Big Town Hero - a sandwich on a wrapper - Sandwiches Near Me - Tualatin, Oregon

We love big town hero!!! Our entire family. They know us so well they have 1/2 our sandwiches done before I've even paid. Love the employees and I hope this location stays open. I've bounced around because all our closer locations closed. Turkey bacon avocado with sprouts is our fave. Also the classic club and tuna melt are amazing. Love their bread also. Way better than subway, any day. read more

Come here a couple times a month. Very friendly staff, orders are always done fast and correctly. Sandwiches are solid. Soups good too. I like that they open at 10:30. read more

My son loves the roast beef sandwiches here. We come here ALL THE TIME, so they pretty much see us walk in and start making his sandwich. The sandwiches are okay, service is okay depending on who is at the register. The shop isn't fancy but service is always quick. They have a loyalty card (yeah, we filled it already) and usually sports on the TV. Parking is a cinch. read more

Never been to a Big Town Hero before but I'm a huge sandwich person so when I saw it nearby I was down. I hated it. The service was fine but the sandwich itself was so gross. I can't even explain. I don't think there was anything off about t I think it's just super processed and fake tasting. It was gross. read more

Had the 8 inch Meatball sub on white. If I could give this place a 2.5 stars I would. This is the most middle of the road sandwich I have ever eaten. I am full, but not really happy about it. Plus, who puts lettuce on a hot sandwich? These people read more

Big Town Hero - 8" Meatball sub on white. - Sandwiches Near Me - Tualatin, Oregon

A very fast sandwich that's super delicious :) perfect for lunch. Fresh ingredients and clean environment thank you !

Surprised there are such low ratings for this place. I've been going to Big Town Hero for about a decade and I think they make great sandwiches; the bread is A grade and the ingredients always taste fresh. Got my order almost instantaneously today. Subway has forced them to close many locations over the last few years, so let me say that if you're looking for fast food sandwiches, BTH is miles superior to Subway. I think the Yelp ratings should reflect that. read more

I'm a fan! I work in tualatin twice a week right now, and at least once I end up here. They have consistantly delicious, oversized salads. Their "greek" salad is not traditional in the way that I know a greek salad, however, it's very full of meat, cheese and fresh veggies. They don' t use the bagged salad crap .. it's fresh chopped romaine. And, the wheat bread is yummy. I haven't had a lot on the menu because I pretty much order the same thing time after time, but I haven't been disappointed yet on anything that we've tried. read more

The food is good but if the owner is there expect to have them go light on everything. I asked for sprouts on my sandwitch instead of lettuce. He charged me extra and put hardly any sprouts on my sandwitch. Not happy. read more

This has to be one of the worst locations and owners around. Terrible customer service and they put away all their food away 30 minutes prior to closing. Why list your closing time as 4:00 pm when all you can get is a cold sandwich at 3:30 pm. I stood for 10 minutes before anyone came to take my order. This place clearly does not get the concept of customer service. I implore the owners of the complex to strip their lease since this place is next to worthless. read more

The sub was good, but it was all wrong. I ordered wheat bread, got white. Asked for no Italian dressing, got it anyway. Ordered a chocolate chip cookie, got a peanut butter chocolate chip cookie. They got the extra cheese right, though. read more

Love the Tuna melts. My only complaint is I have to tell them to heat it longer or the center is always cold.

Trash French dip, someone couldn't even prepare a ju dip correctly. Too much water ruins it.

The food here was actually pretty decent, but the service and selection were less than desirable. We came in 20 minutes before closing to be fair, but because the guy had already cleaned and closed down there grill there were no hot subs nor panini sandwiches available. They also said they were out of lettuce so we couldn't order a salad, and the types of bread we wanted for our cold subs weren't available either. I got the feeling the guy just wanted us to go away, although he did have an apologetic attitude. I might try this place again, but not likely. read more

I love this location. The guys that work here actually care about their customers. It's the high light of my day when I come into grab lunch and am greated by smiles. Plus I love their arti-parm! read more

One of my favorite sub shops in the local area. I prefer it better than subway and Jimmy John's. Young friendly staff.

1st time at a big town hero. Ordered a BLT from the hot menu and made sure to ask for it toasted. Ended up getting back to work with a cold sand which. Disappointing. I expect that from McDonald's. Not a small sandwich shop that wasn't busy. read more