Unimpressed with Adam at the Lewiston office. Tried to charge my debit card before I even brought…read morethe car back. Wanted to charge me another $150.00 when all I owed was $7.00. He was rude when my debit card declined. Anna gave great customer service and I highly recommend dealing with her at this establishment.

This business & the staff are amazing. My car had many issues recently so I did more than a few…read moreweekend rentals over the last 2+ months while getting it back up & running. They were great & made every rental stress-free & convenient. They were all so nice & friendly, I'll miss seeing them every Friday & Monday. :-) Perrin L.

The door was locked and no employees in sight at 2pm on a Tuesday afternoon. Tried knocking several…read moretimes, calling and no answer. Looked through the window and it appeared like people had been working (computers on, jackets hung on chairs, etc) but nobody actually representing the business. Online it stated they were open so I waited for almost 45 minutes and nobody ever showed up.

If I could give them negative 10 stars I would. They charged my card, when they were suppose to…read morecharge the insurance company. And lied to me for a month about how there was no.one who could get my money back for me. Asked for a regional manager that I could speak to, told me they couldn't give that info out. Ask for corporate office and they gave me a number to a different company. Finally spoke to someone at Corporate and they had no clue about my claim. I had been lied to for over a month about my money. The worse customer service ever. Do NOT use the Hertz in Auburn Maine.

Incredibly honest and quick services provided. I feel confident when Adam and his team make…read morerecommendations, that it is something that legitimately needs attention or repair instead of attempts of up-selling like other mechanics. If there are services they can't do, they make recommendations of places that will take care of you and your vehicle. They don't harass you with phone calls or mailings like the bigger places.

They are extremely honest, competent, and easy to work with. If I lived in the area, I would get my…read morecar serviced exclusively by Center Street Auto!

This place is a joke. They tried to charge me 285.00 dollars for stuff they use in the shop. They…read moredidn't like what my extended warranty Adjuster said to them. He even said they were ripping me off. He said in all the time, he has been an adjuster. He has never seen a shop charge. Somebody $285 to the stuff that they might use while doing the job that I'm paying $2000 for. They said they weren't going to do the job unless I pay that 285.00. Guess who didnt pay that? Yes me. The place I bought my jeep (Lake City Exports) Great place. Said no we will pay that. I would never bring any of my vehicles back to this very shady place. Also they have had my jeep 3 weeks tomorrow. I wish I could give them no stars.

My son goes to Bates. His Jeep started steaming due to a lost radiator clamp. Wendy at Mike…read moreMorin's Auto was an absolute pro. She helped get that clamp replaced and even recommend that we swap out a couple of pulleys to ensure it was smooth sailing for the long road trip home. Trustworthy. Straight shooter. Empathetic/Caring. Professional. Wendy and Mike Morin's had us covered and provided us with supreme confidence. Thank you. Apparently the good word about Mike Morin's is already out at Bates. Students and faculty are regulars. And Mike Morin's is keeping it in the family---as his grandson was solid baseball player Bates a few years back. Go Cats! And thanks again Mike Morin's.

I had Frankie Campbell as my salesman. He was polite, funny and very accommodating. I only gave…read morefour stars because there was mix up on personal information. The auto I purchase is well maintained and is everything I expected after my initial test drive at the dealership. I have a friend who purchased an auto from K&R 6 years ago and she has had no issues ,outside of general maintenance the car has been great.

I bought a car and within the first 12 hours that I owned it, there was an error light on. It ended…read moreup being a $4,000.00 part that needs to be replaced and K&R is refusing to cover the cost, even though we have proof from Ford that this error was present for MONTHS before I bought the car. I am so distraught over this!!! Do NOT buy a car from these people! I now have no car and need to come up with $4,000.00 to fix it. I have contacted the attorney general and a lawyer to see what can be done but I will devote my life now to making sure that no one else has to go through this. K&R NEEDS TO MAKE THIS RIGHT!!! They knew this car needed a $4000.00 part and sold it to me without disclosing!!!

Workers are impatient, dismissive, unprofessional, and even more inconsiderate. Most mornings, I'd…read morebe rushed to the platform with either an aggressive wave or a shout. Their demeanor is consistently unfriendly. They glare through your windshield and hardly ever smile. When spoken to, they act like they have no time and try to dismiss your situation as quickly as possible. The car wash itself has issues. It stops abruptly mid-wash, folds mirrors aggressively during the mop cycle, scratches paint, and the platform moves inconsistently. My mirrors were folded inward and outward during every wash until one finally came loose and detached from my car. I filed an incident report within 30 minutes and was told confidently it would be reviewed in less than 48 hours. Instead, I waited more than 72 hours without any communication and had to return to the location myself just to get an update. The next morning, the manager called to dismiss my claim. His reasoning was that they couldn't be at fault because no other customers had reported the same issue. He instead suggested that my car being "old" (2018) was the reason my mirror was suddenly hanging off my vehicle halfway through the wash. I'm the only driver of my car, and I never fold my mirrors because I don't park in tight spaces. The only time they're folded is when I use this car wash, and it happened every single wash. If you own a vehicle 2018 or older, do not come here, the car is already broken to them. Between my daily experiences, the behavior of the staff, the damage to my vehicle, and the manner in which my claim was handled, this was one of the worst customer service experiences I've ever had. And raising the monthly prices by $5 dollars was just salt in the wound. I've never experienced such egregious service, work quality, and lack of accountability from a car wash of all places.

I have been too many car washes and I like the approach this one took. You drive up to one of two…read morekiosks and use the touch screen to select what type of wash you want. You can pay with cash or a credit card. Once you pay, the gate opens and you enter the road that takes you to the wash building. You get signaled to move forward onto the track, place you vehicle in neutral and then let the car wash do it's thing. The interior looks like a disco tech with all the blinking colored lights as you make your way through nozzles, spinning brushes and finish with an auto dryer. All-in-all it was a good experience and a much faster one then driving up to the wash building, pay the attendant and potentially holding up the line while you pay with a cash or card.

Bought my truck with just over 80,000, (just voiding their extended warranty that goes until…read more80,000), for around $26,000 listed price. (Under 100 miles over 80,000) Timing chain went on truck within 2 months. IWE system started being noisey within a month and half. Still isn't right after the dealer has looked at it 3 times. And when I called and asked if they could just hook me up with a mechanic that could get in sooner than the dealer, (I literally stated I don't expect them to do a thing for me as I'm outside their warranty), I got "what do you expect us to do for you". Did end up calling his mechanic who basically told me their first apt availability was a month out. I would say "Buy with confidence" anywhere else and I truly hope this helps someone in the future when looking at their motto.

Ive bought 3 vehicles from these guys and thought for sure I'd be a lifelong client, the owner…read moreseems to be a great guy, the salesman Dan seems to be a great guy, but I'm at a loss here. The vehicle I bought is a 2018 Audi SQ5 for over $40,000 it was my dream vehicle and the owner actually got involved in helping me get in the vehicle. Super props to him. Shortly after I got it home I noticed a pulsing vibration through the floorboards while going straight and more aggressively when I turn right. Nothing happens when turning left. I thought it was nothing, maybe needed the tires balanced, so I had that done with no effect to the vibration. I notified Lake City of my problem then, maybe 1 at the most two weeks into my ownership of the vehicle. I brought it to multiple garages including an Audi dealership for diagnosis. Everyone kept saying wheel bearing (which would be odd having a wheel bearing go at such low milage 64k) so I wound up having the rear left replaced twice and the front right replaced once. I also had the tires replaced and a rear axel replaced. Lake City assisted with I think two of the 3 bearing replacements. None of these repairs had any effect on the condition of the vehicle. Eventually expert staff at the Audi dealership got involved and gave me a correct diagnosis, the issue is the transmission in the front differential area. I spoke to a transmission specialist, described the symptoms and he seconded the diagnosis, transmission specifically the front differential bearing. Now I'm putting a transmission in it for $4700 not even a year into owning it. Pretty awesome. This is 2 out of 3 cars that have had costly major issues within the first year of owning.