Aqua Flow upgraded my parents old oil tank, bathroom sink faucet and shower valve! All at a fair…read moreprice. He was efficient and professional. Aqua Flow will be our contact for all future plumbing and hvac projects!

From the owner: When it comes to Plumbing & HVAC in Connecticut we have you covered! Fully licensed and insured…read morewith 18+ years of experience in the industry. We take pride in our workmanship, attention to detail and response time. Inquire today with any projects or service you may have and we would be happy to assist!

So it is 1/25/26 at 12:13 am. I called Olsen at 10:30pm the night before a blizzard. A noreaster…read morethat is yet to hit. I had just gotten home and my house was freezing. I ran around and started space heaters. But if my electricity went out space heaters would not save my house with 5 degree weather and only a generator. I called. Never used them before. Thought no way they would come out. They did. They came out and fixed it, and they did not gouge me in any way! Thank you so much to Tech DB and Olsen!

I waited two weeks to have a condensate pump installed in my condominium. It disn't work from the…read morebeginning. I called to ask them to come out to get it working and they suggested that I call whoever installed the system initially rather than have them come back as they were too busy. I called another company who came out and told me they I should call Olsen back as the pump they installed was not working and must be under warranty. I called Olsen back and was told they would try to fit me into their schedule. It has now been over a week and $300 to the other company who came out. I just called again and was told they service the customers who have a service contract first and will try to fit me in.

Able to come out quickly to repair my bathroom faucet and replace a toilet. Good quality work,…read morereasonable price, and kind and considerate rep.

Sorry to post this as they may very well be great overall. This is more to do with their…read moreadvertised 24/7 emergency service. If you're going to make such a claim on your website, you should be available or at least contact the customer and let them know you're too busy to come out. I called twice (at least an hour apart) and I was assured of a callback. No one called back. Hours later, never a call or acknowledgement. So, just a heads up to look elsewhere for the 24/7 service they advertise. It sounds like they do a good job otherwise.

Mike and his helper were great to work with. They were right on time when they said they would…read morearrive. They put down drop cloths to make sure no foot prints on the floor and cleaned everything while also showing how it can build up over time. We would highly recommend using them

Mike came out and cleaned my dryer vent . I didn't get a chance to call…read morehim back till about a month later that the dryer was steaming up, making the bathroom it was in very hot and had to put the clothes threw twice. He and his assistant Carl came back and he went up in my attic which isn't floored, just insulation through a hatch. Checked the outside vent, and removed a lot of the aluminum bendable stuff that goes from the dryer to the wall. Mike said he never saw anything like it how it was installed. pipe going from 4" to 3" back to 4". They stayed 1 1/2hours. He wouldn't charge me!!!!!!!!!! That's SERVICE QUALITY and VALUE EP Dec.4, 2025

Pros With Pride…read more.. starting with their back office who called to reconfirm the service appt. Jason and Carl were right on time and didn't pause until the job was completed. They took the time to do two walk throughs, the first to verify the scope of work, the second to verify completion. Spotless, used dropcloths where appropriate and wiped down the floors when done. Thorough, professional and personable. There's a reason this company has been in business for so long. They are not inexpensive and book months out. Feels like it was well worth it. Always refreshing to cross paths with techs who take pride in their work.

From the owner: Professional Air Duct & Dryer Vent Cleaning. Your home’s air ducts play a crucial role in…read morecirculating air from your heating and cooling system. Over time, dust, allergens, and debris build up, affecting your indoor air quality. Dependable Duct Cleaning ensures your ducts are spotless, so you and your family can breathe cleaner, fresher air. Reduce allergens in your entire home and breathe easier and live healthier

Mitchell Fuel service has gone down and has not kept up with the times in technology. I was an auto…read moredelivery customer and was left to run out again this winter while i was away for 10 days and returning to a freezing home. Luckily I turn my water off before leaving for an extended period. When I called to speak with Mitchell they informed me I was called and emailed. Not true. The excuse was that it was a cold and snowy winter which disrupted their schedules. The Mitchell website is basically useless. Their is very little detail and visibility into your account. Also other companies offer remote monitoring devices that they can monitor as well as an app you can follow as well. Mitchell pricing is not the best as well. Look elsewhere for service.

I have passed this location on lower Federal Rd in Danbury many times and never noticed it. I…read morealways thought it was just the heating oil truck location. Great price for gas, multiple pumps. They have a small convenience store located next to the pumps. I really liked the Digital Touch screen which showed you the price and how many gallons.

Update: This company went from a great experience, to the worst experience. My secondary heat…read moresource went out during the winter and I called for a service checkup. After about 15 minutes of work I was told the condenser had to be replaced due to mice chewing the electrical wires. I could understand this. Here is where the issue comes in. The technician first said it would be $3400 to replace. He then went to his truck and came back to tell my wife it would actually be $8,000, but they added a discount so I would Pay $6,000. The total cost of the whole install (condenser unit + 4 wall units) was 12,000. So just to replace the condenser is over half the cost of the initial install. I called to complain and spoke with the service manager. The service manager essentially explained to me that this was accurate because if they did the install today it would be 23,000. So they evidently had a 100% price increase. I then explained the invoice showed the unit itself as 2,000 and then labor as 6,000. He explained to me that was untrue, that due to the new invoice system they have, they can just put numbers anywhere essentially, so I should ignore the invoice. I explained my frustration and how that does not make any sense and I am not paying 6,000 for a condenser and labor. He said he understood and would escalate it higher and I would get a call later that day or the next. It's going on 3 days now and I have not heard back. This company went from one of my top rated to near highway robbery. I cannot reccomend them to anyone at this point, and will need to look into alternatives to get my heat back in the winter.

I used to use them for my yearly services, called the 24 hour line at 6 P.M. because my hot water…read moreheater went and basement flooded. The guy who answered the phone gave me the voice like he just woke up and or was stoned, didn't want to be bothered, was rude not helpful at all. I just wanted to make sure someone would come out Monday morning but he couldn't be bothered. I will never use them again, would never suggest this company to anyone.

I reached out to American Heating about a furnace tuneup and service call. They scheduled me 2 days…read morelater and gave me a time window. The tech (Ken) showed up as expected and was very helpful. He was able to address the issue I was having and also tuned the furnace. It was installed a year and a half ago and it runs more smoothly now than it did new. I was extremely happy to have Ken work on my furnace and will be a repeat customer with American Heating!

They called me less then a week before my appointment for a tuneup as a new client to cancel. Told…read moreme they had a boiler replacement they were doing instead. They didn't have any availability to reschedule within a decent time frame (5weeks+) after having to wait that long for the original appointment.