Had some central air problems. The drain was clogged , I tried to fix it and came out alive , and I…read morethought successful. Had to call Hefferon. They made time for us and fixed the problem. They also did a tune up for us . Don't know if the price was reasonable, because I never had to have this work done. I would guess that the price was fair since they've been in business for so long. Would use them again.

I cannot say enough about the professionalism of the entire Hefferon team from the office staff to…read moretheir technicians. After installing a new a/c system a couple of years ago, operational issues arose several times. They were always quick to respond to ensure that I was not without a/c in the hot weather and I cannot say enough positive things about all the people who have come out to fix the problems. Their pricing is competitive with other providers of equipment and labor and I highly recommend them.

Phenomenal response from Tom who returned my call within minutes and stayed with me on the phone…read moreand by text over an hour guiding me through troubleshooting. We got our furnace back with some simple repair steps, and Tom checked in the next morning with more helpful advice. Truly caring service. I cannot recommend enough.

I was looking for a company that could provide yearly maintenance service for my HVAC system and…read moresaw their vehicle across the street from my home. I called and requested info and scheduled an appointment for maintenance. Time of arrival was between 8-10 a.m. At 10:20 I called the office, someone was supposed to call me and reschedule because the tech was tied up. If I had not called, I would be waiting all day for someone to show up. The Tech had my number and so did the office staff but somehow, they failed to contact me and state that no one would make my appointment time. Very poor follow up and customer service !

I have an old fuse box from the 1950s with some plumbing directly over it. The electrician came out…read moreand charged 175 For a 15 minute consultation. The plumber (mark cuck) pulled up in an identical truck and uniform and informed me that I could cut a water filter in front of my fuse box if I don't drink the water. He was here for about 5 minutes and stuck his hand out for a separate 175 dollar check. all together my wife payed 350 for absolutely nothing........ Don't do it

We had our furnace serviced by Frank. He was on tine, very professional and knowledgeable. He…read moreinformed us our system needed cleaning and provided us with recommendations. We appreciated his expertise and purchased a service contract as we knew we would be in good hands.

We live in Fairfield. I was with a big local HVAC company and they kept sending low level service…read morepeople that never fixed anything. Appointments were hard to get and proposals took forever. Their invoices were a mess and for a big company the tech was really outdated. A good friend recommended Hulse after working with them for many years and I can say I they are the best HVAC company we have ever used. Their team is knowledgeable. Their prices are very fair. They are honest. They generate clean proposals. They run service titan so their scheduling and appointment confirmation system is modern. The invoices are super clean. Their office picks up the phone. They are friendly. They have done small fixes and big projects for us and all has been done with craftsmanship. I don't know what else anyone could ask for with a HVAC company. Best HVAC company in Connecticut.

They never installed a filter box. They didn't finish the duct work either. The front bathroom,…read more foyer, and mudroom have no heat. They took the last check and ran.

My GC hired Aquila to install a mini split unit in my house when we decided to finish our attic…read moreinto a living space. Aquila recommended that we install an expensive mini split unit instead of connecting the attic to our house's central HVAC system (other HVAC services have since questioned Aquila's recommendation - and as a result - I am now transitioning away from the mini split). Since this was my first experience doing a big renovation project, I didn't question Aquila's flawed approach. The mini split Aquila installed never worked right; it constantly leaked refrigerant. Their technicians visited my house many, many times since installing the mini split in 2024 to attempt to diagnose the issue. Finally, Aquila told me that they found green dye in the line connecting the mini split head to the condenser and that that their technicians would never have used the green dye. They alleged that I hired a third party to service the he system, which is absurd because it was still under warranty with Aquila. They used this lie as their justification to void the warranty. I would never recommend hiring Aquila for anything.

Tony was very prompt, trustworthy and knowledgeable. in getting to my elderly parents home…read more Checked their air conditioning unit and couldn't believe he was back the next day with his team Todd and Tyson who were excellent and it was installed without any glitch. Very professional and knowledgeable company. He got there right before a heat wave. Price was excellent!! Definitely would hire again. Sharon B

Misrepresented same day service. I called Superior Comfort and Air Conditioning to obtain service…read morefor my Air conditioning and was misled by a promise to perform service the same day. Later I was told that they would not perform the service until five days later. When I asked about the change they denied knowing about my initial call. In reliance upon their same day promised service I had cancelled another service.

Our air conditioner broke during the recent heat wave. Superior Comfort came out the same day,…read morequickly diagnosed and fixed the problem. Their rates were much better than other quotes I received. The repairmen were friendly, polite, and proficient! We will definitely use them for all our HVAC needs!

I reached out to American Heating about a furnace tuneup and service call. They scheduled me 2 days…read morelater and gave me a time window. The tech (Ken) showed up as expected and was very helpful. He was able to address the issue I was having and also tuned the furnace. It was installed a year and a half ago and it runs more smoothly now than it did new. I was extremely happy to have Ken work on my furnace and will be a repeat customer with American Heating!

They called me less then a week before my appointment for a tuneup as a new client to cancel. Told…read moreme they had a boiler replacement they were doing instead. They didn't have any availability to reschedule within a decent time frame (5weeks+) after having to wait that long for the original appointment.

Ralph Mann & Sons is by far one of the most professional and efficient service companies I have…read moreever dealt with. After my 23 year old condenser finally kicked the bucket, they were on site the next day to assess the situation. When replacement day came, Kevin and Matt arrived right on schedule. Not bad, especially when it was a 30 minute window to begin with! They got right to work, and before I knew it the old condenser and evaporator was already in the back of the van. When a metal piece needed replacing they were able to leave, machine a new part, and return in about 25 minutes. I honestly couldn't believe it. I was initially told this would be an all day affair. But just four hours later, the new parts were installed and running beautifully. Kevin and Matt answered any questions I had during the process, and were very respectful of my home throughout the entire install. While larger companies may have more advertising, I highly recommend Mann & Sons for anyone in the area looking for a hassle free repair or replacement job!

I dealt with a salesman and agreed on a $5,000 price for a gas furnace installation. Later that…read moresame day, he told me he wasn't sure he could even get the furnace because he didn't have anyone to pick it up, so it was reasonable to believe the job was not moving forward. When I followed up in person after a brief family emergency, the price was increased by $250, with the claim that technicians were waiting--something that was never communicated at any point. When I referenced his earlier statement about not being able to get the unit, he said he "didn't care what he said." Raising the price after the fact and dismissing prior statements shows poor communication and a lack of professionalism, so I chose not to proceed.