This is a company should do classes to show other companies how to do business…read more outstanding operation. I called got the answering service and within 15 minutes I got a call back to set up an appointment and within two hours they were at my home did the job. the technician George was outstanding cleaned up after he was done shook my hand thanked me for my military service and that was it outstanding company.

First time after fifty years in our home we needed service like this. The initial phone answer was…read morefactual and complete and a few hours later their very experienced technician was here. An hour later the problem was resolved with an added clean out to the street. Paid on AMEX after the work was done,. There man left with all both repaired and tidied up. Because this was clearly a clog at toilet,at lowest level in the house I think we made a good decision to call them, rather than our usual plumber. I know enough to see that it was not a mechanical issue with the flushing parts

Absolutely amazed with the work they do. Have been having Kirkland & Shaw for the past 4 years for…read moreany plumbing issue in our house, and can't be thankful enough. No matter when, which day, what time, holiday season or vacation time, they helped us anytime we were in rush to fix a plumbing issue. Today, Steve fixed a problem with our basement shower, so nice and easy, we were prepared for a much bigger project like opening the drywall, etc... but he fixed the problem in less than 15 minutes! Made our day! Happy thanksgiving all, we are definitely thankful for Kirkland & Shaw!

I have enlisted help from Kirkland and Shaw several times and always been very satisfied. Two weeks…read moreago I discovered water under my kitchen sink. I wasn't sure if the disposal or dishwasher may have been the culprit, but Sebastian from K&S came and found the hose in my sink faucet was the culprit. Paul helped me select the replacement of a KWC faucet, Swiss made with parts untraceable in the US! I went with a Kohler faucet which Sebastian skillfully replaced, and all is terrific. I trust K&S's experience, judgement and workmanship.

I was in need of help with my broken heating system in the middle of winter. A time when he all…read moreplumbers were extremely busy. The owner did not have an employee that could show up until days later. The owner stopped what he was doing to help me. His expertise, fast response, and work ethic made me realize he was the best choice for that and future jobs.

They're one of the best plumbing services we've used. Adam was great to deal with over the phone…read more And Jeremy, the plumber they sent, was great to work with. He was knowledgeable, professional and most importantly, he did an awesome job.

My Dear Watson had in recent past provided great service with emergency plumbing repairs of out in…read morefloor heating system and partial remodel of a half bath in our home. We have done large home remodel projects in the past and have a basis for comparison. Their work was very good. So we consulted with Gordon and after careful plaopted to have My Dear Watson do out a full gut remodel of our main bathroom including a tub to walk in shower conversion, with all new plumbing, electrical, framing and window new drywall, fixtures, grab bars, painting and mill work replacement, on time, on budget. The result was excellent and therefore we felt very confident about proceeding with a long planned major home remodel with Gordon and his team. This included strategies for living in our home during the remodel. Gordon provided extensive pre renovation consultations and advanced computer design services, and help with time line and budget planning, careful contract review, and facilitated meetings with custom cabinet and countertop stone subcontractors. Gordon and his team then completed a very large, total full gut remodel creating open plan custom cabinet kitchen, dining, living room, with all new electrical, plumbing and new appliance instillation to those rooms. It also included flooring and complete wall, ceiling and trim painting, new mill work throughout home, partial fixture replacement in 2 half baths and 5 new windows with interior and exterior trim replaced, as well as new fire and CO2 alarm instillation. They also stepped in to provide time sensitive and reasonably priced emergency repairs to other areas of the home requiring urgent repair and restoration, during the remodel, which were not part of the original scope of the project. My Dear Watson has a great very friendly team who were Highly knowledgeable, respectful of our home, very kind and totally supportive during a large complex project.The project stayed on budget, adhered to the contract , although there were some unavoidable delays due to late custom cabinet arrival, but the team worked on other areas during that period. All inspections passed promptly. Communication was excellent from Gordon and all members of the team. Gordon and his team have now done 3 significant projects for us between 2025-2026, and we have been extremely pleased. Our friends and family have expressed amazement at how wonderful everything looks, and we have found the new design beautiful and so much easier to live with. The quality of their work is absolutely excellent. Their costs are at the upper range of average for this area of New England. They adhere to contracts and budget. Communication is excellent and their team of professionals are expert, friendly and easy to work with. I would highly recommend Gordon and his team at My Dear Watson for any home remodel and repair, plumbing, electrical services. Thanks, Jim and Linda Martin

The tradesman was very professional and did an outstanding job…read more I would highly recommend these guys to anyone. Gordan was very timely in his quote and request for service.

Excellent experience with Power Plumbing for the past 12 years. They are highly responsive and…read moredependable in showing up to provide an accurate diagnosis of the problem, and providing prompt and quality service to ensure that the problem does not reoccur. I am a homeowner with a large vintage home, have experienced a multitude of plumbing problems over the years, and have had many very negative experiences with plumbing companies prior to Power Plumbing which have resulted in extreme emotional and financial distress. Therefore, I feel very fortunate that I met and have worked with them for the past 12 years. I feel very confident in highly recommending them for any and all plumbing needs.

Power Plumbing has done all the plumbing work in my house for the last 20 years, from leaking…read morefaucets to water heater/boiler combi unit installation. They work fast and their prices are reasonable. Dave and his team are some of the best in the business.

I needed a laundry room hookup done quickly and in a timeframe to get a carpet installed. Quick…read moreresponse for the bid, a good price and done on-time. I appreciate the cleanup too despite the fact it was clearly in a work area. Insider's tip. Get Mark's mobile once you are customer. The team is mobile, so text or call is the fastest way to get back in touch.

Tango did a great job with our bathroom leak. The inspector missed failing grout and it was…read moredrowning our basement when we showered after moving in. Mark handled communication with the insurance company and the team was nice and worked hard to give us a beautiful, dry space. On the last day they were working on our bathroom, our half bath stopped flushing. Thinking it was a failing wax seal, I asked if they could take a look. One 20+ foot cracked cast iron pipe later, the team made immediate time for repair. A few weeks later, Saturday morning I am doing laundry before heading to the airport to help my sister with her new baby. The drain pipe is backed up. A quick text to Dom Tango and he's got guys on their way within an hour to remedy the issue. The team does a great job and we are so grateful to be able to trust our leaky old house has a crew ready to help!

The first time I used this company for routine service of boiler and water heater they were…read moreabsolutely great and I gave them a five-star review. I contacted them again to get an estimate on a small plumbing project. They charged $99, to be credited to the project if I hired them. Again, easy to schedule online and communicate with Leila via text. The plumber came on November 12, viewed the site, discussed my project, took photos and videos, and stated I would get an estimate in about a week. I texted Leila on December 8 and December 17 to ask where my estimate was. Both times I received an apology and was told the technician would be sent a reminder. On December 23 I asked for a refund. Leila agreed to this. It is now January 22, and I have not received a refund nor an estimate, for a project I hoped to have done by now. I am now looking for other plumbers.

Wanted to schedule a routine gas boiler maintenance / inspection done (boiler is in perfect working…read morecondition). they wanted to charge me $79 (after new customer discount) for the plumber to come and give me a quote! I was able to ask them to give me an online quote (after sending details about my boiler system) and they said its going to cost $480 something (excluding part replacement)!! I mean seriously, this is ridiculous for just routine maintenance and cleanup / tuneup. I am glad I didnt pay their technician / plumber $79 come out to my place and be on the hook for this ridiculous quote. Needless to say, service wasnt scheduled.

I am a person who is interested only in getting the product and the service that I want and expect…read more A. Fagundes and his team came into my house and installed the A/C system that was perfect for my house in every way. I knew how much it was going to cost, how long the installation was going to take, and they answered every question I had. The installers were totally professional from the beginning of the job to the completion of the installation. Everything was on target! It was obvious that the team loved their job and took great care to deliver the best installation possible. I am very pleased with the company and the product line and I would not hesitate to recommend them to friends, neighbors and family.

Imagine a company using an AI robot to book a maintenance call on a system that is 2 years old and…read morehas been serviced every 6 months and charge a fee just to book the maintenance - scammers. Maintenance fee was advertised in the card they mailed yet want more money to make an appointment. I will not do business with them. Stay away guys- I'm no fly by night. Look at my level of reviews on Yelp.