Purchased a ceiling fan. Was told it would be in within 10 days. We got busy and forgot about it…read more(other things going on with a home build) and realized a month later we never got a call. Turns out they had our email incorrect. Went in to pick up and waited for 15 minutes for two employees to be off of what were clearly personal calls in their "employees only" back rooms. (They were loud enough to be heard.) Guy who came out to help was nice enough, but by that time we were already annoyed to appreciate it. "Discounted" prices are the same or more as online stores. They have been "going out of business" for over a year. Wide selection is the only other positive.

This place is an absolute scam. Ordered two light fixtures on line. One was too large. Literally…read morelooked at it and packed it back up. I was crediting a mere fraction of the total cost which was 250.00. I received 65.00 back until I complained again by vm and they refunded another 20.00! You cannot talk to anyone. Called the store and was told there are no supervisors and the woman hung up on me! What an absolute disgrace!

They showed up on time and finished the job early. I'm very happy with my EV charger.read more

Mike and Max communicated clearly and were upfront about everything. Showed up when expected and…read moregot the job done correctly at a reasonable rate. Definitely using these folks again.

Patronizing a local business often involves tradeoffs, but not here. Reasonable prices, high…read morequality, great designs, and friendly, knowledgeable serive. If you see something that's close to what you want, ask about it--many of the display items offer different finish, size, color, and globe options. If illuminating your home with a sense of style is what you seek, this is a great choice for lights and ceiling fans.

Cute local lighting business by the water in Newburyport. We went in there so my dad could check…read moreout their lighting options and get ideas for his house in Virginia. He didn't buy anything but did leave with a catalog. They are very friendly there, knowledgeable, and helpful. Great definition of a well run local business. The place is crowded with all types of lights - hanging, chandeliers, lamp posts, wall lights, in door lights, outdoor lights, weather resistant lights, etc. Go there to get ideas and talk to the knowledgeable staff. It's pretty expensive stuff but that's because it's high quality and many are made in the area. They also have a bathroom and will let you use it (unlike the Visitors Center/Chamber of Commerce!)

!!!WARNING!!! Do not book work with this guy. I hired him to bring a new 200 amp circuit into my…read morehome and relocate the panels. His communication skills are horrible (did not return calls/messages) he is very undependable (said he'd be there at 9 and he'd show at 2-3 if I was lucky), he was messy and some of his work was not up to code. I had to fire him after 3 months when what should have been a 3 week job was half done. I spent thousands of dollars more then I should have.

Do not hire this young man. He will take your money and will not complete the job. He is not…read morethorough or responsive.

Matt does a great job…read more A single man shop, he came highly recommended. I had been using a family friend for decades. He was good, but I just couldn't reach him lately. Matt came during the height of Covid. He was able to replace all of my outdoor light fixtures for a very reasonable price. Great work, worked quickly, couldn't have done a better job. We look forward to having him back to do more work here. So glad we found him. You can't go wrong giving him a call.

Matt is simply a first class electrician and person. I had a panel box problem and when I called,…read morehe responded quickly , came to my house and fixed the problem. I would recommend him highly.

I had JP O'Brien replace my service riser after a fallen tree branch damaged it. They did a great…read morejob - very careful and conscientious. I never had to make a request more than once (to remind them), and the ladder they used even had those soft feet at the end so it didn't bang against the side of my house. I also didn't see any of the small mistakes that I find contractors often make (eg trampling something I asked them to avoid). Oh and their price was lower than others I had gotten estimates from.

I'm very pleased with JP O'Brien Electric. It was easy to schedule with them and they arrived…read morepromptly and worked efficiently (not my experience with other electricians!). First Dave came to give me a quote, outlining a few different options depending on which hardware I wanted. He was patient in addressing my questions about brands and fire code. Then Rob came to do the actual work. I was impressed he laid out a sheet and used tool attachments to capture debris and dust from cutting open the walls. He also patiently answered my questions before leaving the place spotless. I will be calling this company the next time I need an electrician.

One of the best experience I have had with electricians! Lost power early in the morning and…read moreneeded to get it fixed before going to work. They were at the home within 20 minutes of our call and they were able to take care of the issue very quickly. They were friendly and polite and explained me what was wrong. Customer service goes a long way! I have definitely found my go to man for all electric trouble.

Justin and another electrician came today to install an outdoor outlet for a generator attachment…read more They were on time, very friendly, they worked efficiently and did a very professional job both inside and outside my home. Upon completion, Justin took the time to explain everything to me about hooking up my portable generator. I would definitely use them again. Thank you for the great service! Dan

I had a great experience with Eddie and Steve! They were quick to diagnose the issue I was having…read morewith my outlets and the light in my garage not working. They showed me exactly what was broken and were done in less than 20 minutes. I wish all services pros were as professional and personable to work with. Eddie was also very responsive and great with the communications. I sent a request a quote at 9 pm on Yelp and within 10 minutes had an appointment scheduled for first thing in the morning. They texted me when they were coming and arrived at exactly when they said they would so. Can't recommend these guys enough.

I bought a new dishwasher and I needed an outlet to install it as my old dishwasher was hard wired…read more. I called E/R Electric and left a message and within four hours from my call Eddie showed up with Steve and they both did an awesome job. It's been years since I needed an electrician and now I will use Eddie in the future. If you'e looking for someone who is friendly and professional Eddie is your guy to hire.

Chris got back to me with a quote within 15 minutes…read more We originally asked him to look at our kitchen faucet as my wife and i would receive sporadic electrical shocks from the running water. He actually determined that there was no stray electrical current to the faucet. Believe it or not the shocks were actually from new rugs we installed. Another electrician without a lot of experience wouldn't have known this. Now we have peace of mind.

Chris was efficient and fast at responding and figuring out our problem. He took the time to answer…read moreour questions and explained everything a new home owner would ask. Very personable and would highly recommend for any electric needs!