By far the best shoe shine EVER in all of NYC. Small unassuming shop but worth the stumble upon…read more Reasonably priced for NYC (tucked in boots were 15.00 other ones 12.00)

Please take your service here! I just needed a hole in my heel strap and was done in less than…read moreminutes. Tony is amazing and very kind as well!

First-class workmanship with a no-nonsense approach…read more If you're looking for white-glove customer service, keep on walking through Port Authority and hop on a bus to Short Hills Mall in New Jersey because this ain't the place to find hand-holding or pleasantries. What you will find instead is top-notch shoe repair services and quite possible the best shoeshine available on the island of Manhattan -- or pretty much anywhere. Most recently, I took my beat-up, 15-year-old pair of Bruno Magli shoes to be resoled, and the results were stunning. I've had them repaired before with good results in the past, but there was exquisite attention to detail in the contour of the replacement soles; you'd hardly know that they weren't original, unless you know your Bruno Magli! The shoeshine was deep and long-lasting; two weeks after almost-daily use and commuting, there was still almost a mirror-like finish on them. Impressive. The décor and branding wouldn't win any awards, and you don't come here to chat (or to save a few bucks), but the quality of the work could hardly be better.

Everyone knows that traveling through the Port Authority is about as fun as a colonoscopy without…read moresedation. What everyone doesn't know is how a great shoe shine can completely change your outlook on the day. Most kids grew up being told that no matter what you do in life, make sure you always have clean underwear on. (Which is excellent advice.) Bullet number two on that list should be to always have on freshly-shined shoes. You could roll out of a Dumpster, filthy dirty, and stinking to the high heavens. As long as you have on a pair of shiny black or brown shoes, no one will ever notice. People who take the time to get a shoe shine are in the same class of people who give that extra wipe in the bathroom to make sure their butt is super-clean. They're the people who smile produly at everyone they pass by on the streets because they know how awesome their shiny shoes look on their feet. If you don't believe me, try it one day. Go get a shoe shine and watch how your entire life transforms in front of your face. And no one does a shoe shine better than the guys at Drago. For less than $10 with tip, they will take the ugliest, dirtiest, nastiest shoes you own, and in just a few minutes they will transform them into something that looks better than the day you bought them. They are the best. Trust me when I say there is magic happening in this little pocket of the Port Authority. You just have to discover it in order to believe it.

I came in here at 10 minutes to close with a pair of boots that would not fit one of my calves. I…read moreknow leather stretching takes quite a bit. But I was in a bit of a pinch since I wanted to wear the shoes. Marta went out of her way to help me. and I was able to wear the boots that evening and they fit perfectly this morning. Thank you Marta. Such great service and a fabulous value as well thank you!

There's nothing I love more than a good shoe shine…read more (Ok, not entirely true... but I love a good shoe shine.) The shoe shine guys are OK here. But they don't hold a candle to my guy in the Port Authority. (And I'm pretty sure they're a Drago outpost there, too.) This is the only shoe shine in Penn Station. Cash only. The nice old lady you've come to know has sadly passed away. But a decent shine, nonetheless.

Love this place!!! I cannot say enough amazing things about this company! I brought in my Louis…read moreVuitton bag after it experienced an unexpected accident that required a very deep and delicate cleaning. This bag means the world to me because it was my very first designer bag, gifted to me over 10 years ago They worked absolute magic! The cleaning and restoration were done with such incredible care and attention to detail. When I got it back, it literally looked brand new You would never know it had gone through anything! Shoutouts to Leather Spa bringing it back to life! On top of that, the turnaround time was so fast which meant so much to me. I'm beyond grateful to have my sentimental piece restored so beautifully. It looks just the same now as it did when I first got it. I highly recommend them to anyone needing expert care for their luxury items! 10/10 experience!

Absolutely despicable. Stay away from Leather Spa at all costs! Destroyed a brand new, unworn pair…read moreof Louboutin boots for which I just paid over $2k at Saks. I first brought the boots to the Grand Central location and was turned away because apparently only 55th Street (the least accessible NYC location for me) does calf alterations. My boots were 1-1.5" too wide in the calves as I have very narrow legs, and while I was clear that I didn't want them to be tight, I did want them to look more fitted and neater around my legs. I went to 55th Street and intentionally had the boots fitted over jeans, repeatedly telling the store employee that he was cutting off my circulation and needed to loosen the boots. Rather than listen to me and do what I asked, he told me that they could stretch them if they turned out too small. I very adamantly said no, I will not compromise the integrity of the leather by stretching them nor will I agree to have the boots made too small so that additional work will be required. I finally asked him to provide the final measurement and was told it was 13". The boots were originally 14.5" for reference. The boots were ready in just over a week, which already had me concerned since I hadn't requested a rush job. Upon receiving them, I could immediately see that they were two different sizes. The left boot is 12.5" and the right boot is just barely 12.25". They are nearly impossible to zip, the seams were done VERY poorly and not straight, and most importantly, they do not fit without severe pain. I cannot walk in them. I literally can't even move my right ankle. And that's on my bare legs without jeans. I immediately contacted Leather Spa and received a response from Vincent who said it's very common for boots with this type of repair to require additional treatment and that I should bring them back for stretching. Did I not already have this conversation BEFORE I paid $300+ to ruin $2k+ boots??? Vincent insists they are not ruined even after I sent photos showing that they very much are. Further, they didn't even send them back to me nicely - they threw shreds of cut leather pieces inside one of the boots and just sent them off that way as further evidence of the total rush job. I used to frequent Leather Spa 55th and my patronage fell off years ago after they did something very similar to a pair of $300 boots. I was very clear during my visit this time that that could not happen again with my brand new Louboutin boots that were significantly more expensive. Had the employee just told me on the spot that they were going to cut my boots too small and require stretching thereafter, I would've taken the boots, walked out and gotten them repaired elsewhere. Literally the only reason I returned to Leather Spa is because Christian Louboutin recommends them. Never again.

Excellent work done by Jorge. He's a nice guy and very professional. I went in and asked for a new…read morewelt, leather midsole and to add a Dainite sole. He did exactly as requested and he says he can get it done in 1 week. Which is great because I been to other cobblers in the city and they are always late with the repairs. Jorge might be the only cobbler who can get the order done on the schedule he promises. He is very knowledgeable on shoe repairs and I believe him based on his work. I recommend Jorge on 57th street for any boot resoles. Excellent work.

A really Ffantastic shine ! Did a very high gloss. Shoes look better than new. A great find !read more

I finally got my bags and when I walked into the store my heart and jaw dropped. I am so happy and…read moresatisfied that both of my bags are back to looking good. If you need anything repaired, when I mean anything, ANYTHING.. please take a trip to Jim's repair. They are so sweet and welcoming. Thank you again :)

quick, helpful, and kind! they explained what they recommended and why so I understood the…read moreprocess-- such an easy and great experience! I will be back!

I have only ever been to this place for shoe repair or to get a copy of my key. I had a tear in my…read morefavorite leather jacket and after being told by two seamstresses that it was not repairable, I figured I'd try here. Thankfully, he was able to repair my jacket and did an amazing job! The tear was on the inside so I was not fussed about what it looked like but he exceeded my expectations! He even was able to repair it so quickly and at such a reasonable price. I am so thankful i tried this place before having to throw out my favorite jacket! My experiences here has always been great!

Sometimes you go to get your shoes shined and the person doing the shine acts like it's a race to…read moresee who gets done faster, him or his buddies. Often, unless the guy is just THAT good, this leaves your shoes looking only half done. Not so at Friend's Shoe Repair! This clean, comfortable tiny store has a staff that definitely does a thorough job. Usually once your shoes are beginning to shine, that signals the end of the shine. Here, the staff takes extra time to clean the edges of the shoes, they buff several times with several different towels and they make sure they get every nook and cranny of your shoes done before saying "Done!" or "Thank you!". I am really impressed by this place and also impressed that they don't cost an arm and a leg (it was just $3 for the shine minus tip). While I've never used this location for shoe repair, I would definitely consider it if I need shoes fixed in the future. As I got my shine done today, I saw about four customers all come in with shoes to fix, and all of them had a comfortable familiarity with the man who did the repairs, telling me that they've been there before. Repeat business on that scale definitely shows people trust this place. In addition to repairs and shines, this store also sells a variety of nick knacks, some related to shoes (such as heel spur cushions, shoe shine equipment and so on) and others that are not (colored key wrappers, batteries etc.). I'm glad I work right across the street from this place since I know I'll be going back the next time I need a shoe shine!

I have had a wonderful experience here, consistently. The owner is friendly to me, I've dropped off…read moremy boss' shoes to be shined/stretched, etc. for a nominal fee. I've had my own pumps re-soled for ten dollars and new heels broken in for a cheap fee. All work exceeded expectations. I had two designer handbags that were badly worn and discolored from years of use. Leather spa quoted me 400 A BAG to restore the leather, I marched right down to Andrea's (where I should've gone first) and they made each bag look like brand new for $110 total. Literally, they look like new. I will bring this establishment all my business going forward.

The owner lied about the price. First he said one price than he changed it. This man is not a man…read moreof a word