I dropped off my shoes and I went back three days later to pick them up and they were still dirty and the owner lost my shoelaces. And insoles he didn't seem to care at all. Would never recommend this place. DO NOT GO read more

really great show repair! I brought my boots in to habe a new sole out on them. I just moved to the West Village within the past year and I went to a few different places to get pricing to fix the boots. they were the least expensive so I gave them a chance. he did a PHENOMENAL job! my boots are like brand new and the price was very fair. very convenient location as well. as long as I live in the West Village I will bring all of my shoe repairs to them! Easily and happily a full 5 stars!!! read more

Used to be good, lately subpar. Also the owner is nice when he wants to be but complains nonstop and nickel and dimes you for a job. Recently I had to come back twice for a job he didn't finish the first time and when I came back the studs he was supposed to repair on a bag were falling off. Oh and did I mention he charged me another $10 to fix the studs in addition to the simple strap fix of $30. Seriously who does this? I looked him in the eye and said do you think this is good work? Go somewhere else. Not as good as it used to be sadly. read more

Needed a very quick shoe polish before a concert, and this place came through! Super friendly and personable, too. I'd definitely recommend!

Three days and twenty bucks later for a pair of re-heeled desert boots doesn't seem like such a shabby deal. Plus, this joint sells all manner of other footwear paraphernalia you might need to self-care for your kicks. Upon moving back to the States, I realized that I'd somehow misplaced/lost my shoe brush. Even after thoroughly combing this cluttered shop with my eagle eyes, I couldn't spot one. However, upon inquiring with the fellow behind the counter, he immediately whipped a sturdy one out of nowhere - I didn't even hear the "Accio!" Sure, this cobbler isn't as sizable, as prettily-lit, or in as great a location for foot traffic as Andrade around the corner, but it got the job done. Two big toes up from me! read more

I have used the store a number of time and he was able to solve all my problems. He's imaginative as well as a great repairer. read more

Fantastic service! My outside sole fell off while walking around in the rain. Emergency stop! Tool the opportunity to shine them as well. $20 in 10mins, on the spot! Perfect read more

SO HAPPY I FOUND THIS PLACE!!! Getting your shoes re soled in Chelsea & West Village will cost you around $50.00. Are you kidding me? Most of them fall apart within a couple weeks! I love this place. NO BS. VERY REASONABLE prices, and 1/2 the price of the other ones in the neighborhood. Thanks, Richard! Glad to have an honest shoe repair place in the neighborhood! 4 stars for the work 1 additional star for the price. CLOSED SUNDAYS read more

This shoe repair isn't my neighborhood, it isn't even in my borough, yet it's my go-to. Living in NYC, you quickly realize the benefit of comfortable shoes. When your fashionable footwear wears down after months of parading around town in assortment of weather, you should drag 'em here. Their turnaround time is usually a week. That works for me (weekend drop-off/pick-up are most convent for me), so I can't comment on emergency re-heeling. They also fix broken bag straps and loose zippers. Very friendly and not too expensive. I'd recommend this shoe repair to anyone! Heads up:They are cash-only, and for larger orders (say, 3 pairs of shoes at the same time) require a deposit. read more

Was going to buy a new shoe until I was referred to this little magical shoe repair shop and I must say the owner is really nice guy! He knew exactly what I wanted and he even accommodated me when I told him I needed the shoes two days later. Two days later, came to pick it up and both heels were all repaired and it was cleaned/polished all for $40! can't beat this price anywhere! Wearing the shoe for a month already, and it is still in great shape. Will def come back and recommend friends to come here. read more

Favorite cobbler, this man does things. He has made Prada heels smaller, re-soled many pairs of shoes for me and replaced heel taps on Loubitons, all so quickly and quite cheap. Wonderful things. Great work. Go here. read more

This guy was shut down for a while due to a fire in the building. He is finally open again to my (and my boyfriend's) delight. We've been taking shoes here for a while, and not only do they do a great job but the man who works there is nice as can be! The thing that prompted me to finally write a review: his insurance covered the fire damage but not the loss of income - and they kept delaying the date when he'd be able to get in the building and restore his shop, and he was out of income for almost a year. So I wanted to get the word out that he does a great job and is open again! Five stars for his attitude AND his work. :) read more

I've been coming to Elite since the 80's & was around when the new owner came on board in 1997. I never wear a pair of shoes before bringing them in to first be "tapped" & treated. Consequently, all my shoes look new & last forever. I also purchase my shoe care products, add holes to my belts, repair my purses, treat my leather coats, shine my boots & get batteries for my watches right here. The store opens early, stays open late, prices are fair. All work is done on site. High grade, talented cobbling & pleasant costumer service is de rigueur. This amazing West Village shop & all the services available are highly recommend & greatly appreciated! read more

Always quick, reasonably priced, and couldn't be nicer. Highly recommend elite shoe for any repairs!

I absolutely adore Richard! He does such a great job with all of my crazy requests and his prices are so reasonable. For example, I had him add leather and chains to a plain pair of boots and he only charged $40. They look amazing and were completed in only a few days! I've had him stretch shoes, redesign shoes, simply clean shoes, shorten belts, etc. Every single time I am thrilled with the results-- and the low price! If you need anything done to shoes, handbags, or belts, Richard is definitely your guy! read more

Elite Shoe Repair - Shoe Repair Near Me - New York, New York

Handbags Beware! I read all of the great reviews and brought two handbags here for cleaning. A lipgloss had broken in my purse so the lining needed cleaning, and the other bag was suede and had a quarter sized splotch of sticky material on it. He told me both wouldn't be a problem but I asked him to call me if there were issues. When I returned tonight to get them I was shocked that in both cases his solution was to PAINT over the stains because they wouldn't come out. My suede purse looks ridiculous and I would have rather kept the interior lining of the other purse stained or had it dyed - because now I have to worry that the paint will rub off on my wallet. He told me he could remove the paint but at that point I didn't want him to touch the bags again. He charged me $30 per bag. Next time I'll pony up the cash and take them to the Leather Spa in midtown. read more

Elite Shoe Repair is the BEST in NYC!!! I've been a loyal customer for over 20 years as it was my neighborhood shoe repair where I received incredible service. The owner is always friendly, reasonably priced and provides excellent quality work. I recently moved out of the neighborhood but still go out of my way to take all my shoes to Elite!! read more

4 pairs of shoes repaired, resoled, stitched, and polished for $90... not bad

This place is terrible. The owner is occasionally nice, but, for the great majority of the time, is so disrespectful to customers. His work is mediocre. Too many other neighborhood shoe repair spots to choose from. This is bottom of the barrel. read more

I rolled into the shop with a ripped back tab on my heel--a simple fix that two other shops in the WV had flat out rejected doing on site. The lovely man running the store fixed my boot in under 10mins for $6, and let me pay with a card when I (foolishly) didn't have cash on hand. I wish I lived closer so I could bring all my repairs to him! read more

Using for decades and is always great. Pleasant talented owner is wonderful. He has kept my old shoes like new for years and years.

As in the old Clairol Herbal Essences commercials, "YES! YES! YES! YES! Richard truly loves what he does and it shoes in his attitude and in his work. He repaired my Italian boots for $32. And when I say repaired, I mean that he brought them back from the dead; the boots were practically missing the heel on the right side and the bottoms were torn up to sh*t at the toes. I was ashamed of them but loved the snot out of them and now they look brand spanking new. Anyway, I also have brought two pairs of my boyfriend's dress shoes in to be resoled so he doesn't bag it on the pavement anymore when it rains. Kudos, Richard for the fantastic jobs on the soles of his shoes as well. He implanted "Goodyear" bottoms on the shoes. Ahhh, I knew the US manufactured something worth while! Oh, he also fixes the shoes promptly; he's had all of my shoes ready within two days or less!! read more

Great work and the owner is soooo sweet he brightens my day. I bring everything here and it's always been perfect.

I've tried several other shoe repairs in the neighborhood and I find this to be the best quality and friendly service

This is the best shoe repair spot in the city. When I go I bring him about 10-12 pair of expensive shoes at a time. The love that goes into bringing a pair of shoes back to life. You ask for a repair and he goes above and beyond and will fix any scuffs and even polish the the shoes. Straight Aces have been going to him for years and I live in Brooklyn so you know its a shoe fix love affair when I lug my shoes from Brooklyn to the city to have repaired. Feet are feeling lively and free in my saved/restored heels. Cheers read more

We've been going to Richard for all of our family shoe repairs for more than a decade. He's honest, reliable and does beautiful work. In a city overwhelmed by corporate chains, where small family-owned and operated businesses are few and far between, it's wonderful to find a craftsman who clearly loves what he does, is unconstrained by 'company policy' and will bend over backwards to meet your repair and scheduling needs. read more

Absolutely horrid. My heel broke so I brought it to him, he "fixed" it, broke again the next day. He simply glued the broken heel, of course it will fall off. I went again and he fixed it again, broke off again. He blamed me for breaking the heel. He asked me "are you running in these heels or something?"... I couldn't believe what this guy said. I paid a lot of money for this guy to fix up my heel. I also wanted the shoe cleaned so he charged me extra but when I received the shoes it had the same stains and same dirt. Also I wanted the sole replaced and he simply glued on a thick piece of black leather on the soles. Are you serious? I couldn't fit into my shoes because he glued on a thick, cheap material that made the shoe smaller. I told him about not fitting, and only then he said "oh okay I take it off." After this experience I am afraid to go to any shoe mongers. All this man cared about was up charging and blaming the customer with cheap solutions to my shoes. read more

The guy who owns this is incredibly, incredibly nice and personable. He fixes your shoes so fast, does it with a smile and his prices are totally reasonable. I highly recommend this guy over everyone else in the city who are ripping us off left and right! Go there! read more

Unbelievable. I showed up at 5:30 PM on Dec 26 after taking the train from CT to GC. I knew they closed at 7 PM, so I was just hoping they would be able help me out. I am leaving for Mexico early tomorrow morning, and had 2 pairs of sandals along with a pair of boots that needed repair before my 10 day trip. Not only did they help me out by 7 PM, but he did an incredible job! I am absolutely floored. Thank you again! I will make sure to recommend you guys to all of my neighbors. read more

This guy is GREAT and has already proven he is my savior. Initially brought him a bag to clean because my favorite previously reviewed cobbler couldn't do it (sarcasm cough cough cough) and then later came back with the mangled shoes and the bag with the glue stains. When I brought in the first bag, the guy looked it at and automatically knew he could do it. What I didn't know then is I would receive my white leather well loved bag back and barely recognize it because it looked brand spanking new...like as good as it did when I was given it as a gift years ago. Yesterday I brought him the mangled shoes and the lovely bag with the glue spots after I almost had an episode in the little park near sullivan street in soho. He actually laughed when I showed him the rubber heels (thought it was so obvious that wooden ones which were there originally should have been put on!!) and will be putting back on wooden heels (ah ya!!!) As for the bag, he definitely can do that too and am sure both pieces will come back looking flawless. Will update when I get them back, And the guy who runs the place is a super sweetheart and makes silly jokes. What more could a girl ask for...craftsmanship and a nice person to boot?! Oh ya low/fair prices. Yep he does that here too. And it's in the village, so good food and coffee abound everywhere to boot! read more

Richard is the best - quality work, faster turnaround by far than the places nearby... & despite rising costs of materials (tariffs etc), prices have remained consistent for years. read more

I always get reliable and timely service here. I mostly get shoes re-heeled, but he also brought a high quality leather bag back to life.

J S., you are totally spot-on with your review. Let's support this shoemaker. I'm sorry I didn't yelp sooner. I was going to Hector's and Elite, but last year I had a pair of Chanel ballet slippers and Hector charged me about $50 to dye and resole them (expensive, but usually he's good). When I picked up the shoes, they were resoled and he cleaned them BUT did not dye them. I walked out of the store, looked at them at home, and had to return to make sure that they dyed them. Meanwhile, a woman who wants a new heel built for her boot is chatting with Hector in Spanish (which I also speak, but I'm not Spanish or Hispanic), and she's bargaining him down to build the heel for her for $35 dollars. Enough. So this year, I decide to go to Elite Shoe Repair. I've had other things fixed and so has my boyfriend. The shoemaker dyed and resoled my Chanel shoes for less than Hector did, and they look great. He told me I can go to a party in my shoes :) I've also used Elite for leather soles and rubber soles, and to buy leather inserts. He's cheaper than Hector. Also, I've spoken to him in English and Spanish. I think he speaks Korean as well, but I'm not sure. So help out this neighborhood business, and grab a coffee/cookies at the shop a few doors down. read more

The zipper broke on my winter coat the day before a ski trip. This WONDERFUL man fixed it, good as new, in a single day. MY HERO.

I just got three pairs of boots fixed for $37! $10 to reheel pair one, same for pair two, and pair three was in total disarray so it was $15. Tax was $2 or something. When I got the boots back it was like seeing old friends brought back to life. The repair man was a cute asian gentlemen who complimented me on the bag I carried my shoes in. Good experience! read more

It was a great discovery finding this shoe repair shop in Manhattan, on 10th Street just off Sixth Avenue. The quality of the work is excellent, the prices are very reasonable, and the owner is friendly, professional, fast and reliable. I recommend this shop very highly for shoe repair. They also have repaired a couple of my travel bags ("roller bags") and done a great job on those also. read more

This is the first yelp review I have written, but these guys deserve it. I have lived in NYC & Brooklyn for a total of 8 years and these are the best guys I have ever used. I have worked in restaurants and fashion and have needed cobblers for many reasons- but these guys are talented and fair $. Hard to find in any service. read more

We began taking our shoes to Elite Shoe Repair when we moved to New York in 1993. During the six years we lived in another city, we saved our repairs for trips to New York. Now that we've moved to the Lincoln Center area, we take the subway to Richard's shop. He's so friendly, always smiling. His work is fast, reasonably priced and absolutely perfect. He's kept shoes of mine looking new for at least as long as ten years, maybe more. I wouldn't dream of taking shoes, handbags or belts anywhere else. In the unlikely event that we move to Australia, I'll use FedEx. This shop is definitely "as good as it gets." Two VERY satisfied customers. read more

Wow! I was floored by the work these guys did re-soling my Wolverine boots. I had been worried about how they were going to turn out because I had heard horror stories from others with similar boots ending up ruined. This place did amazing work and the boots look as good as new. I'm going here for anything shoe-related I need from now on. read more

Always very quick turnaround service, especially if just looking to get a shine. Never had a bad experience here and very friendly owner.