My wifes car's front bumper came undone due to a minor bump. I went to Mid-Valley and asked if…read morethey could help putting it back on again. The shop was busy, but the manager, Linda sent one of her men to take a look. He spent around 15 minutes solving the issue and went i asked him for the price - he said no charge. i surprised and have found a new vendor. My wife and I are really impressed with this companies performance.

Mid Valley Auto Repair is the real deal. Linda M., the owner and manager, treated me like a…read morelong-lost cousin from the moment I walked in, the kind of warmth you just can't fake. She's been in business for over 40 years, and it absolutely shows. She put my mind completely at ease, and when I got my car back it looked factory new. I didn't just leave with a great repair. I left with a new friend.

They did what we asked, took care of the recalls, and updated the system software like I insisted…read moreseveral times. They also didn't sugar coat the work time like another dealer we visited before coming here, who told us to bring it in right away first thing in the morning and just let the car sat there for days without any work being done. This dealer actually scheduled us in a week down the line and started working right away after we dropped it off. Didn't sugar coat the time it needed to work on the car. Only thing i took a star off was because they said that they called us when the car was done, but neither my wife or myself got any calls and we checked all our call logs. They do charge $150/day for not picking up your car, good thing that we called in to check on the status of the car and found that it was already done. Customer service attitude was ok. Not Porsche/Mercedes white glove service, but just ok. At least they took the time to listen to what I was saying and looked at me while i was talking to them unlike the other dealership that just buried themselves and not even look at you. Overall, my bar for Stellantis is pretty low. Very low in fact. If it weren't for high gas prices that drove us to change our purchase decision from a Range Rover (Gas) to a Wagoneer S (electric SUV), and the fact that Jeep has the only mid size electric SUV on the market that our 70lbs husky can JUST fit into the back without losing her head; because for some reason most electric SUV these days are all obsessed with chopping off the roof for style and forget the utility part in their name. If it weren't for all these reason, we would have ended up with a Range Rover instead. It would be better if they could provide loaner vehicles for people who need to have a long list of recall warranty done, but it seems that all Stellantis dealerships all have a measly small pool of loaners available. Overall, I would come back here again just because they were straight about the time it needed to get the work done, scheduled us into a slot when they actually had the labor to work on it, and updated all the system software like I asked them to. The system updates that all Wagoneer S (EV) owners needed that should've really been categorized as Recall software updates to fix all sorts of critical issues. There are tons of horror stories online where owners take their car in asking for those software updates and were refused by their dealer because they were not technically recalls and were told not needed. I hope Stellantis can do better and make all these software updates mandatory as part of the recall to bring trust and confidence to their customers in their products.

Recall Service Led to More Problems and Refused Follow-Up Service…read more I brought my 2024 Jeep Wrangler 4XE in for a no-start condition and active recall work. The dealership completed the recall software update and determined the 12V battery had failed. I was surprised to be told the battery replacement would be my responsibility, as the vehicle is not even two years old and the no-start occurred alongside known electrical recall issues. After pickup, the infotainment screen was completely inoperable. There was no issue with it when I brought it in. And I was quoted an additional charge to replace it. I initially declined. Realizing that I could no longer control radio, GPS, climate, etc. I felt trapped. I later accepted a reduced repair quote for the infotainment issue, but after leaving an honest negative review about my experience, the dealership informed me in writing that they would no longer service my vehicle moving forward. Retaliating against customers for honest public feedback is deeply unethical and made an already frustrating situation much worse. I appreciate the recall work being completed, but I am still dealing with ongoing expensive concerns tied to the vehicle and the service experience. Make it right, Dependable.

The salesman Nestor Gonzalez and sales manager Armon were great. Nestor was ready to help when I…read morearrived and answered all my questions.

Excellent leasing experience! ARVIN was professional,…read morehonest, and made everything quick and easy . Highly recommend!"

Fast, Amazing, Above and Beyond Service. Art is the man, go see him, he'll take care of you with a…read morecherry on top! Only place ill take my car to moving forward. Appreciate you guys!

Saffaris Auto Repair in Northridge is the best. Art (owner) and his guys are fun to visit with,…read moreknow cars inside out, and are incredibly kind, which is important when you're dealing with stressful car problems. From the moment you walk in, you can tell they genuinely care about their customers and take pride in their work. Art will take the time to explain everything clearly, NEVER pushes unnecessary repairs, and always delivers top-quality service. Pricing is fair, turnaround time is great, and the work is always done right the first time so you drive away feeling taken care of. I'm so glad I found this place and would highly recommend it!

Sev is awesome! Stand-up guy with the calmness and sincerity of a good person at heart! This shop…read moreis straight ethical and clean business. Highly recommended and trusted on my end. They handled everything that was of concern and did so without anything missing or any concerns there after. I have a 3 stage pearl white car and many shops have difficulties paint matching bumpers with body but this shop nailed it on the first try. Car is back to OE spec and very pleased!

If you're on the hunt for an honest body shop look no further. Sev and his team are great. He has…read morehelped me many times through the years and I cannot recommend him enough. His prices are very reasonable, and the quality of the service is excellent.

I just left a 5-star review in October for the repair on our Mercedes, and here I am…read moreagain...leaving another 5-star review for their work on car number THREE. (I swear my family is a magnet for bad drivers!) The Mazda and Mercedes repairs still look great and now they just fixed my BMW. These guys do great work and are my go-to repair center. I'm really hoping I don't have a need to repair another car anytime soon, but if I do...I won't hesitate to go back to IQ.

After getting t-boned by someone who ran a red light, my car was smashed up pretty badly. Luckily,…read morebased on Yelp Reviews, I found IQ Collision and had my car towed there. Arman and Greg went above and beyond to help me navigate the insurance company drama and did an excellent job of restoring my car to its original condition. They kept us informed along the journey of each step. It is rare in this world to find someone who actually has pride in their work and business plus actually does their job. If you need help, Arman and Greg are on it! Thank you, IQ Collision!

Saro at Champion is the best. I'm EXTREMELY picky about almost everything especially my cars…read more When I needed some body work done, I trusted the advice of my MBZ mechanic who I've been going to for over a decade. I made an appointment to drop by and meet Saro at Champion. I live in Studio City and the shop is in Northridge so I had to drive a bit. It was well worth it. Saro listened to my needs on what I wanted repaired and also had my rims reconditioned while the car was in the shop and he guaranteed when the car would be ready. When I picked it up, everything looked excellent! I was very happy! So happy, he has worked on both my Teslas and I've returned for more work to be done. I can't say enough good things about Saro and his team. Very nice hard working guys, polite, expert technicians. So if you're looking for a shop who will treat you like a person and not just another repair job, along with doing a great job, this is your place!!!

Champion Collision Center in Northridge deserves every bit of this 5-star review…read more From the first day I walked in, Mena Botros, Steve, Marco the manager, and Danny the bodyman treated me like family. They made the whole process easy and took all the stress out of getting my car repaired. What really stood out was how honest and caring they were. They took the time to explain everything, kept me updated, and did everything they could to make sure I paid as little as possible out of pocket without cutting any corners. When I got my car back, it honestly looked even better than it did before the accident. Their attention to detail was unbelievable. They made sure there wasn't a single scratch left behind, and the quality of the repair was flawless. On top of that, they washed and detailed my car before handing it back to me. It felt like I was picking up a brand-new car. It's hard to find people you can truly trust, but this team has definitely earned mine. If you need any collision repair, I wouldn't go anywhere else. Great people, amazing workmanship, and excellent full service from start to finish. Thank you again to Mena Botros, Steve, Marco, and Danny for taking such great care of me and my car.

If you're looking for the deal of a lifetime and an absolutely amazing car-Leasing experience, go…read moresee Nikolay at Lexus. You will not be disappointed! This is the second vehicle Nikolay has helped me get, and once again, he exceeded all my expectations. He is incredibly kind, honest, knowledgeable, and genuinely cares about making sure his customers leave happy. There was never any pressure--just great communication, transparency, and exceptional service from start to finish.

Bought a used ev from them 11/2025 for my wife. Was told 1. the license plates would arrive "in a…read morecouple weeks". We received the title and the registration in a few weeks. A month goes by, no plates. 2 months, no plates. 3 months, no plates. We had a windy spell and the paper plate tore in half and my wife got pulled over for it, and a ticket for not having permanent plates. During this time I tried texting the salesperson, emailing the salesperson, calling the salesperson... no response. Tried contacting the dealership through their contact form on their website, no response. Called the DMV and they had no record of plates being ordered for the car, and said the plates should have been on it when it was bought so I had to order new plates, which now don't match what's on the title. 2. I noticed the front didn't have a plate bracket on it and when I asked about it the salesperson said "LA county doesn't require front plates on EV's." Which I thought was wrong and I checked when I got home and yeah, he was wrong. All passenger vehicles operating in the entire state of CA require front plates. 3. The charging connecter was broken. The nub that clamps down to secure the connection to the car. Not a huge deal, it still charges fine, but still. 4. Not a big deal but was promised one of those leather key fob covers. The salesperson said he'd call when he got it. Never called. This salesperson clearly was just after the sale and once it was done, wiped his hands of it. Got an OK deal on the car (1 star) and the service people seem ok to deal with so far (2nd star). Those are the only positive things I can say about this place. The post-sale experience with the salesperson (ie: non existent) and the communication with the location in general were frustrating and make me sigh in annoyance when I have to take the car for service. Luckily the service department is a better experience.