Finding Saro and Champion Collision was a stroke of good luck (with a little help of a referral from George at MBZ Motors). I feel like I struck gold. Saro and the team at Champion are truly genuine people who prefer to build their customer base by giving an honest estimate with extremely reasonable pricing for any and all the repairs, parts, paint and labor involved. Most other shops just want to get you for as most money as possible and could care less about ever seeing you again. That's just bad business for everybody. Fortunately, there is an honest few souls left in the world and some of them are here at Champion Collision.
The Damage:
My Mercedes-Benz CLS 550 had a swinging parking garage gate close on the car, causing every panel on the left side of the car to dent as well as ruin a perfectly good original paint job that was on the car at only 40k miles.
I called three (3) seperate Mercedes Dealerships and they all referred me to their "Authorized Mercedes" Body Shops. While visiting each one, it seemed that the prices for estimates just kept going up at these supposed "Professional Mercedes Authorized Body Shops". They all had horrible customer service when it came down to just getting a simple printed estimate of what needed to be done and at what prices broken down by parts, paint and labor. Each one gave me an estimate from ranging $4500 to $6000. I didn't want to go through my insurance because it's not the deductible that I was afraid of, it was that I would be paying them back for the next 3 years when they decide to raise my rates on my next 6 month premium policy and then some over the next 3 years to get their money back.
Moving forward, I called George at MBZ Motors and he referred me to Champion Collision and said he wouldn't think twice about trusting them as he had already seen their results of their work first hand.
First Impression:
From the minute I walked in I was greeted by a extremely nice man, Saro. After speaking for a few minutes, he said let's go take a look at the damage. I briefly told him how it happened and after looking at it, he was able to assess what panels needed to repaired, refinished and/or replaced as well as painted.
He immediately in his head was able to give me the estimated price without having to use his computer (which he still did print out the things needed to be repaired so I could have a paper copy of the estimate). His price was less than half of what everybody else wanted. I looked over his paper estimate and compared to the others whom were more than double the price and he listed every single thing they did, when it came to what needed to get repaired and painted.
I did some research on Yelp and Google as well as called George at MBZ Motors and asked him if Champion's quote would give me the same great results as the other body shops charging more than double. He assured that not only would the work be on par with everybody else, if not better. I'm going to take a guess and say that the reason Champion is able to do this is because they don't have quite the same overhead as the larger shops and thus are able to pass along the saving to us the customers.
After a couple of days, I gave Saro a call and told him I was ready to bring in my Mercedes CLS 550 and asked him what day would be best for me to drop it off. I also asked how long he projected it would take and he said 4 or 5 business days would be enough time. In total, he took about a week and that was fine with me.
The Results:
Flash forward a little more than a week and I received a call that the car was ready for pickup.
When I first pulled up, I saw my car from a distance and I could already see that the car looked back to normal but it was until I got closer up did I see and feel the amazing detail they did to the entire car. Every single little dent was gone as well as the paint and lines in the body were back to their original condition. Honestly, the car looks just as good if not better than when I bought it! Amazing work all around. Even my family member said he couldn't believe how amazing it looked. I was breathless and course more than pleased with the work that Champion did on my CLS550. Saro and the team was happy I was pleased and I immediately shook their hands and thanked him for doing such a wonderful job. I couldn't have asked for a better job as they went above and beyond the call of duty.
They even fixed some minor scratches and dings around the car that wasn't even part of the estimate or job.
It's obvious that they are in business to stay in business by pleasing the customer with the highest of standards. Not only will I and my family be coming here for any future work, anybody who asks me for a referral, I'll be giving them Champion's card with a raving review.
I can't say anything more about Saro and the team at Champion Collision than give them a shot, you won't be disappointed.
Thanks again for the incredible work you did on my car! read more