While I may not be a fan of the relatively large deposits for most devices, at the end of the day…read moreit is a great service. Any issue, easy or difficult (even for people who know what they are doing), I will always have faith that they will figure out and fix the issue. If it costs a lot, it's usually at the fault of the manufacturer of the device getting repaired. For jobs that don't need new parts, price is perfectly acceptable in most cases. The micro soldering services are super nice to have nearby as not many repair shops are skilled enough for them.

I had a Dell Inspiron that was 2 years old and one of the hinges fell off of the LCD back cover…read morefront bezel. Dell Support was unhelpful and said the hinge issue isn't covered by warranty. I brought it to My Emergency Guy who had it fixed in less than 24 hours. It was great that they had the part in store and charged a great price as well. The communication was smooth and they seemed quite knowledgeable I will be back soon as I need another part replaced but the laptop is working and I am appreciative of the repairman's efforts and efficacy.

He fixed the phone while I was waiting. The price was fair. If there is an iPhone that he can't…read morefix, that means no one can fix it. He is one of the few people I recommend without reservation.

This person requires that you make an appointment to see him at his downtown Berkeley location…read more There is virtually no parking available, save for a parking lot that charges $3.00 per hour. Made appointment three days in advance and drove to Berkeley and parked in $3 parking lot only to find that Joe flaked out and didn't show. To his credit, he managed to leave a text at 11:25 for our 11:45 appointment, which I couldn't read while driving. Just said, "Sorry, an issue came up today. I won't be available until Monday...." So, drove 25 minutes to get to Berkeley, paid $3 for parking, only to be stiffed. This rates as one of the worst experiences with service that I have ever had. THIS FELLOW IS AN INCONSIDERATE FLAKE. DO NOT USE.

Highly recommend!!! Jane is so friendly and explained all that was involved in recovering data off…read morea damaged thumb drive. She is very honest in her estimating. The work was done fast too. Same day repair! She's now in my contacts so I can recommend Johnson Computer to my friends when needed

Very helpful staffs. Genuine people…read more Gave me free genuine consultation. And advise me to not waste money on unnecessary repair.

A rude, softskills-lacking, blonde long hair man assisted me (presumably the owner) - handled my…read moreharddrive with very little care (rough, especially for a disk drive). He wanted to charge me $200 just to try a few recovery software. And was not confident that he would be able to recover the files. Don't waste your time! I ended up running a recovery app from the AppStore ($49) and got my files back on my own. Don't let this prick jerk you around! Responding to Phillip: I don't see how my review is childish, but I do agree that we can let the reviews speak for themselves. Looks like the "rude technician" is not an isolated feedback, and your response is a perfect example. Perhaps you could spend time working on improving your softskills then to call an honest feedback childish. Good luck.

I've come here before and they did great work on my iPhone. Came here to replace my iwatch screen…read moreand they fix it but NEVER gave me the disclaimer that the watch was no longer water proof. I jumped into the shower as I usually do with my iwatch and afterwards it stopped working. I would have never put it near any water if they would have given me that information. That was also never disclosed when I took the watch to get repaired. They just told me it's fixable and everything will work after replacing the screen. They apologized for not disclosing that it wasn't waterproof and acknowledged their mistake, but now I have a completely broken watch. On top of that they wouldn't refund me for the service and parts $160. They just gave me $50 back. Overall, I spent over $100 so they can completely break my iwatch. I do NOT recommend getting any of your watches repaired.

Super fast, efficient, high-quality service! Gentleman was kind, clear, helpful and fast and also…read morejust had a really nice presence. Next time I need something for my iPhone I'm definitely coming back!

Absolutely excellent service! The owner is so kind, skilled, and professional. My two laptops were…read morefixed quickly, and any parts that needed replacing were done on site, which made the entire experience easy and stress-free. Expert-level work with care and precision. Reliable long-lasting results. You can truly feel how much they care about their customers. The best place for electronic and device repair -- highly recommend!

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

Sal rescued me after Staples attempted to transfer the data from my old PC to a new one, making a…read moremess out of the files. Sal walked me thru transferring the data myself using an external drive over the phone...and I didn't even know him at this point. He later came to the house and completed the set up of the new PC. He thoroughly explained everything he was doing and answered all my questions. Exceptional customer service at a very reasonable cost. Highly recommend Sal for your computer needs.

Kotar recovered data from a very damaged drive. It took them a while and couple of tries to get…read moreit, but the point is that they stuck with it. It took months and I think ​they even developed new tools to get more data. It was a mess. ​They were true to their word and recovered project data that would have taken me ​months to reproduce. I think other services would have given up. Robert does really care. (Back up your data now!)​. Minus half a star for infrequent communication.

Kotar recovered all of my data from a badly burnt and water damaged external hard drive. It was my…read moreonly digital archive of family photos, financial files, work history, etc. after a house fire. Kotar stuck with a difficult recovery, never giving up, and successfully recovered ALL of my files. I am so grateful I found this local business that did such an amazing job.

Overall, I am satisfied with the results. From the beginning, the team was polite, professional,…read moreand attentive to my issue. I needed to recover the data from my cell phone, and thanks to DriveSavers Data Recovery, the outcome was successful. While the cost was higher than expected, the value of recovered data is priceless. I also want to thank everyone involved, especially Data Recovery Advisor Anthony Calvert. DriveSavers provides the necessary tools, but Anthony took the time to walk me through the recovery process and iOS update on my new device. He went above and beyond to ensure my satisfaction and even offered helpful suggestions for other devices, like Chrome OS, and answered my software questions. Thank you to everyone!

i am a novice. i had my hdd checked by a local vendor who told me it was beyond his ability so…read morereferred me to drivesaver. with lots of worries, i contacted them and was very very pleased with the way they explained what they will do and when. they sent me the fedx label, i sent the drive to them and, as promised, they responded within the quoted timeline. then they contacted me with bad bad news, my drive was beyond salvage and data was not recoverable. but they explained why and how much it would cost for them to "try" to recover. it wasn't worth it. my walk away is that they did what they said they would do and gave me a frank evaluation of my drive. hey, what else can you ask for? honesty and living up to promises. i hope i will never contact them again but if my new drive dies, i will be sending it to them. good people. patronize them.

I dropped off a HD for "free" diagnostic data recovery. I was not told it was being sent to a third…read moreparty and that if I didn't want to move forward with the outrageous $1700 recovery fee I'd have to pay $40 to get it back. They have you sign a contract after they ship the HD out so you virtually have no option but to pay. It's a scam.

Formatted my camera card by mistake. Got back every single wildlife shot from my trip. Unreal!read more