Expert, professional service. The staff are friendly, welcoming, most helpful and knowledgeable,…read moreand provide very quick service. I brought my desktop in, and it was repaired by the next business day.

My aging PC showed signs of a failing hard drive, with symptoms described as a boot loop. I'm very…read morehappy with the job that Justin did. He was careful to explain everything, and answered all my questions. The SSD replacement is noticably faster -- quiet, and efficient. All of my files and programs are perfectly intact and performing as they should. The repair turnaround time was also excellent.

While I may not be a fan of the relatively large deposits for most devices, at the end of the day…read moreit is a great service. Any issue, easy or difficult (even for people who know what they are doing), I will always have faith that they will figure out and fix the issue. If it costs a lot, it's usually at the fault of the manufacturer of the device getting repaired. For jobs that don't need new parts, price is perfectly acceptable in most cases. The micro soldering services are super nice to have nearby as not many repair shops are skilled enough for them.

I had a Dell Inspiron that was 2 years old and one of the hinges fell off of the LCD back cover…read morefront bezel. Dell Support was unhelpful and said the hinge issue isn't covered by warranty. I brought it to My Emergency Guy who had it fixed in less than 24 hours. It was great that they had the part in store and charged a great price as well. The communication was smooth and they seemed quite knowledgeable I will be back soon as I need another part replaced but the laptop is working and I am appreciative of the repairman's efforts and efficacy.

He fixed the phone while I was waiting. The price was fair. If there is an iPhone that he can't…read morefix, that means no one can fix it. He is one of the few people I recommend without reservation.

This person requires that you make an appointment to see him at his downtown Berkeley location…read more There is virtually no parking available, save for a parking lot that charges $3.00 per hour. Made appointment three days in advance and drove to Berkeley and parked in $3 parking lot only to find that Joe flaked out and didn't show. To his credit, he managed to leave a text at 11:25 for our 11:45 appointment, which I couldn't read while driving. Just said, "Sorry, an issue came up today. I won't be available until Monday...." So, drove 25 minutes to get to Berkeley, paid $3 for parking, only to be stiffed. This rates as one of the worst experiences with service that I have ever had. THIS FELLOW IS AN INCONSIDERATE FLAKE. DO NOT USE.

The data from my child's bricked Android phone was recovered faster than I expected, at reasonable…read morecost and William even restored the phone to working order, which I wasn't even expecting! Above and beyond. I will put Lazarus Data Recovery on the top of my list for any other recovery needs for sure!

I generally don't write reviews but this is one of those rare businesses that you can't not write a…read morereview about. William and the Lazarus staff are incredibly skilled, kind, professional, communicative, and fair with pricing. He is one of the most experienced recovery professionals in the business (practically invented the industry) and you will be hard pressed to find a better price/quality ratio for data recovery (both locally and nationally). My Mac came back in better shape than when I had given it to them. They recovered all my files and I cannot recommend them enough.

A rude, softskills-lacking, blonde long hair man assisted me (presumably the owner) - handled my…read moreharddrive with very little care (rough, especially for a disk drive). He wanted to charge me $200 just to try a few recovery software. And was not confident that he would be able to recover the files. Don't waste your time! I ended up running a recovery app from the AppStore ($49) and got my files back on my own. Don't let this prick jerk you around! Responding to Phillip: I don't see how my review is childish, but I do agree that we can let the reviews speak for themselves. Looks like the "rude technician" is not an isolated feedback, and your response is a perfect example. Perhaps you could spend time working on improving your softskills then to call an honest feedback childish. Good luck.

I've come here before and they did great work on my iPhone. Came here to replace my iwatch screen…read moreand they fix it but NEVER gave me the disclaimer that the watch was no longer water proof. I jumped into the shower as I usually do with my iwatch and afterwards it stopped working. I would have never put it near any water if they would have given me that information. That was also never disclosed when I took the watch to get repaired. They just told me it's fixable and everything will work after replacing the screen. They apologized for not disclosing that it wasn't waterproof and acknowledged their mistake, but now I have a completely broken watch. On top of that they wouldn't refund me for the service and parts $160. They just gave me $50 back. Overall, I spent over $100 so they can completely break my iwatch. I do NOT recommend getting any of your watches repaired.

Kotar recovered data from a very damaged drive. It took them a while and couple of tries to get…read moreit, but the point is that they stuck with it. It took months and I think ​they even developed new tools to get more data. It was a mess. ​They were true to their word and recovered project data that would have taken me ​months to reproduce. I think other services would have given up. Robert does really care. (Back up your data now!)​. Minus half a star for infrequent communication.

Kotar recovered all of my data from a badly burnt and water damaged external hard drive. It was my…read moreonly digital archive of family photos, financial files, work history, etc. after a house fire. Kotar stuck with a difficult recovery, never giving up, and successfully recovered ALL of my files. I am so grateful I found this local business that did such an amazing job.

Very polite & professional. I was fully satisfied of their Service . I really recommend to every…read morecustomer who need help with any Devices Android or Apple products they have all solutions . Thank you

Battery was replaced but not an Apple OEM battery. Phone had no facial recognition after the fix…read more $130 + $5 tip. Now I have to get an Apple iPhone battery at the Apple Store and fix the facial recognition feature.

Super fast, efficient, high-quality service! Gentleman was kind, clear, helpful and fast and also…read morejust had a really nice presence. Next time I need something for my iPhone I'm definitely coming back!

Absolutely excellent service! The owner is so kind, skilled, and professional. My two laptops were…read morefixed quickly, and any parts that needed replacing were done on site, which made the entire experience easy and stress-free. Expert-level work with care and precision. Reliable long-lasting results. You can truly feel how much they care about their customers. The best place for electronic and device repair -- highly recommend!

Everyone here has the utmost expertise and integrity! My husband and I have been in several times…read morefor various reasons and we have been 100% satisfied each and every time! They know their stuff, provide knowledge and honest answers and are always reasonable! A great find!

Took my MacBook to them to get a repair estimate on repairing the cracked screen, they gave me…read moreprice options of different screen replacement which I liked, I made my choice and few days later I picked it up. Very friendly, helpful and reasonably priced. Now my go to for future repairs.

I took two old laptops and a tower to have the hard drives removed before recycling. Not only did…read morehe remove and destroy hard drives but he recycled as well. All for $50!! The shop was clean and well organized; owner was friendly and professional. Highly recommend.

It was straightforward. He didn't over promise, and fixd irvat q very fair price. My computer now…read moreworks perfectly. What are relief! And how lucky to have someone like this in the neighborhood.