After posting an unfavorable review (back in March I believe), I returned today to get my truck…read morewashed again. I was met at the door by the manager who was aware of my previous experience and wanted to make it good. He had the team give the truck a very good workover and did not charge me for the service. This is good customer service and the service I have been used to for many years with University Car Wash. I will continue using this service on both of my trucks. BTW - the truck does get washed regularly and in May received a 180.00 detail. We just use it and it gets dirty.

I am frustrated every time I leave this car wash as they consistently provide low quality service…read more As evidenced, I attached photos from three different visits. I have never left satisfied with the cleanliness of my car, including the time I paid for the $85 detail. I finally talked with a manager, John, and his customer service was as abysmal as their car cleaning abilities. He said the $25 car wash only allowed for up to five minutes of vacuuming, and thus, I received the appropriate level of cleaning I presented him with (very poor... I still had noticeable chunks of dirt in my cupholder, for example). He continued on to tell me that if I wanted my child's car seat vacuumed, even at a basic level, I needed to pay for the detail service. I will not be returning. Thanks, John, for solidifying,my very poor opinion of the car wash and of your customer service.

Excellent work, quick and straightforward!…read more I came in for a general diagnostic, they were able to fit me in same day and had the evaluation knocked out in an hour. Came back's the next day and they got everything squared away!

They're always very helpful and have a positive attitude every time I come to get my car serviced…read more Would recommend to others!

Had a great experience here with getting my Tundra ceramic tinted all around the windows, sunroof,…read moreand getting Crystalline for the windshield. After the requisite curing period, all of the bubbles and streaks were gone and my truck looks fantastic. They finished early too, which was a bonus!

These folks really go the extra mile to give good service! Grand daughters parents got a new car…read morefor her three days before she left for Texas Tech and wanted to get the windows tinted. Since we were "hiding" the car here in FW because they wanted to surprise her, I was given the job of getting the tint. I drove by and told them our problem and problem solved! We set up a time for the service and got the call to come pick it up several hours before they had promised it. Use these folks......you won't regret it. If I could give more than 5 stars, I would.

We've used Lee's twice - once for amp and sub install and once for installing an interface with…read moreApple CarPlay capabilities and a backup camera, both jobs for our 2014 Ford F-150. I have no complaints. Great quality work, excellent communication, extremely fair prices, and super convenient since they come to us at home. Highly recommended.

Lee installed a front and rear dashcam in our RDX. He was great to work with, showed up right when…read morehe said he would, charged a reasonable fee, and did quality work. He then spent time with me getting it up and running and helped set the app up on my phone. Highly recommended!

Try to keep this from getting TLDR. I guess the short story is this place did great work…read more I bought a used car years ago, it had a "performance" muffler on it. After putting up with the loud exhaust for a couple years, I was done. I went to a place that was closer to me at the time, and they put a stock muffler on it. Still had a little rumble, but told not much to do about it. Job well done, or so I thought. Few years later, I start noticing a rattle on startup. It's not bad, it goes away after warm up. I carry on. Few months ago, it gets worse, still goes away, but I think I might have a transmission issue. Friend of mine I'm telling about it said he had the same thing once and he had a broken bracket on his exhaust system. I get under and see this mess. Cracked welds, pipe separated from the muffler. Also, they didn't install a mounting support above the pipe, probably one of the reasons it broke. Well, not going back to that place. I did a little research, and Big Johns looked like the best place. Little out of my way, but I wanted to make sure this time things went better. I believe John was there when I arrived, and had another guy who worked with him. I mentioned the whole problem, plus said it was still a little loud. He suggested a slightly bigger muffler, plus he installed a bracket support where the other place hadn't, and also redid the other two supports that were in place. The new supports were obviously more heavy duty. It did the trick. Also, I noticed my car was running better and a couple of issues had gone away. Car is now running like it did before all this started, and it's the quietest it's ever been. Charged me $200 and it was well worth it. At this point, I'm pretty happy. Be aware that when I was there, they only work on one car at a time. I don't know if he utilizes the other garage bay, but they work fast. It took maybe 30 minutes or so to do the job.

Fast, accurate, quoted pricing, friendly, and knowledgeable…read moreI have gone here twice for catalytic converters very easy inconvenient