I recently wrote a review regarding a defective gas water heater purchased from Fergusons. Since…read morethat time they have reached out to me and made good on that purchase. In response to the yelp review they completely refunded me the cost of the replacement water heater as well as the original, making the only out of pocket money the cost of the installation. In this instance I would have to say I give them credit for making it right.

Super helpful guys. They found the part I needed and held it for me since they inly had one left…read more They seem pretty serious but as I completed my transaction they showed some humor and were really friendly.

We really liked their paver garden, where we could see how different pavers looked laid out in…read morenatural sunlight. It really helped in our selection. Luis at the front counter was helpful, informative, and easy going.

Orlando at the brickyard solved a problem for me. I wanted to elevate my new half barrels that I'll…read morebe planting in. He suggested four 6"x6" pavers. A perfect solution!

We recently purchased black & brown 3" - 5" pieces, 5, 3' x 4' pieces of brown slate and three…read more'glass' 'chunks'. They were the only company that had what we were looking for. More important was the staff was very friendly and helpful. The gave us the latitude to pick through the larger slate pies to ensure we got what we wanted. Unfortunately, with th÷ ]rice of diesel fuel the days of 'free delivery are long gone. Being that it had been several years since I had purchased stone, I was in for a "sticker shock". In spite of this I found there prices to be very competitive Their help and friendly attitude made us want to give them our business.

Why go to the Rock Source when you can het better service and better prices in Dixon!read more

Quality with great customer service. Highly recommend this place ! Also the return process was…read morevery easy for all fencing i didn't use.

Sorry I can't give it 5 stars because they aren't open on the weekends when most working people…read morewould be able to shop. At least open on Saturday.

For starters im rating my experience with Ashley. She answered all my questions explaining the…read more different compositions of aggregats that they had available. Being a 1st TIMER CoNcrete Installer & DiY technician 1.. My first day on the job. I heard a big diesel truck coming in towards our neighborhood. So Giving us all heads up that delivery was hear. So all hands on deck. Because the drivers on site. I saw a very well groomes driver. He drove with experience and skill. He even took on a risky maneuver getting the load way way closer than i though we would be. That matters a lot to all of us. This gentleman was SUPER PROFESSIONAL,RESPECTFUL and very knowledgeable.i definitely fed on his knowledge and made. It made me feel even more confident on my choices. Thanks Castle Thanks Rock King!!! !! Big shout out!! Double shakka and triple Mahalo Mikey

Customers "BEWARE" This company will rip you off!!!…read moreI called to get a quote on the cost of concrete, i was quoted $141.00 per yard, it sounded like a reasonable price, i showed up and requested 3 yards, each trip took one yard, when i was done i when back to return the barrel, I made sure to clean the barrel as good as i could, as i came in to the office i was informed that the barrel was not clean to their standards, the barrel was empty and clean!! there was no possible way it could have been any cleaner, i was told they would charge me an additional $100.00 i when out to show them that it was clean and they refused to even look. Unfortunately it did not end there, Once i reviewed the bill they charge me and additional $60.00 for (Emergency Freight Surcharge) they charged me $94.50 (barrel Mixer) and $100.00 for a dirty barrel, this company does have the a sign for the $100.00 charge for a dirty barrel, that's why i made sure it was clean, but they do not have anything posted for the bogus charges, nor was i verbally disclosed that there would be additional charges, this company has been ripping people off and it needs to stop, many of the customers speak very little English and don't complain. This company owes me: $60.00 emergency freight surcharge $94.50 barrel mixer $100.00 dirty barrel fee But more important need to stop this corrupt and misleading and racist practices.

Shout out to a real nice employee named Gio! My backyard hose spigot has a leak and I brought…read morepictures of it to the store. I had my infant with me and needed my hands. Gio was so kind and helped me find the exact part I needed. He even carried the basket for me while I was holding my infant. This was my infant Son's first trip to the hardware store and Gio was telling him about the parts we need to fix the hose. We got the correct paint, wrenches, spigot and plumbers tape. Great experience! Thank you Gio for being so helpful and considerate to help a working dad get the stuff we needed. They even have HOTWHEELS and I picked out two so we can race cars when we get home. Need parts? Take a picture and walk into this store- Gio and others will help you. Highly recommend A+++

Went looking for faucet valves for my laundry room. After going to both big box stores here in town…read moreI found what I needed right down the street at Ace! Clayton helped me find the faucet valves for my ancient Pfizer faucet. He is a Gem of an employee! He also helped me locate a small bottle of Roundup and a garden hose for the back yard! I have never had a bad experience at this store! It's a diamond in the rough!!!

Good luck Getting someone to help you. They don't even pick up the phone…read more I asked 3 people for help and no one came. I asked to speak to the manager and apparently they were too busy to talk to me too. Lowe's is right across the freeway. I'm headed there now. Reply to Home Depot team: I have lived in the area almost 20 years. This store used to be great. But no more. I would rather drive to the Woodland Store 26 miles away (I live 10 away from Vacaville) than go back to this Vacaville store. You really need to send someone to Vaca to kick some a$$.

Nobody to go help in the tools section…read more I walked around the section for about 10 minutes. I then left and went to another department and asked for a person to be called to help me in the grinder section on aisle 17. I heard the announcement loud and clear across the store PA I wait another 10 minutes and ask another department again. I hear a clear request for help on aisle 17 with grinders . I did have a gentleman announce himself as Manuel to. Please call him Manny. He was not dressed in any kind of insignia as being a Home Depot employee he said that he would absolutely help me when he saw I was looking at grinders. He shouted to another gentleman who was a distributor for another type of grinder. This person was trying to help me, but he didn't know the Dewalt grinder system, and didn't know if there was a tool that would help me take the wheels on and off again no help whatsoever from the store. Finally I approached self check out. I asked one of the ladies to please call me the manager. A gentleman who said he was one of the store managers named 'Red' came and identified himself as one of the store managers. He said he wasn't sure why nobody came up and that was too bad that happened. I ask who the GM of the store was and I was told his name Brian . But I was also told he was too busy walking around the store looking at inventory to deal with customers who are not being helped. Clearly they have lots of managers, but none of them managing. I definitely would avoid this Home Depot. It was just so conveniently located off the freeway on my way to Sacramento that I thought I would grab something I needed. What a mistake. Looks like they have all the products one could want just no help in purchasing them

Ask to see Giovanni! Huge warehouse with a lot of selection. No pressure sales, just solid…read moreinformative service.

Front counter beyond friendly and knowledgeable of there products,…read more Every person at the counter is very helpful and the management team has always taken good care of us. The warehouse attendant is great as well. I just like this outlet so thank you for all the morning smiles it makes the day a lot better!