what a great family business! Short story-…read moreI was at a local lumber yard, and I got out of my truck to load a bag of insulation. two young men from Bartz were loading some materials into their truck. As I walked to the material I needed to load, one of the young men walked over to me and asked if I needed help. I'm sporting a cane post knee surgery. The young man loaded my item into my truck. At this point, both introduced themselves. I thanked them, and then I told them I had been purchasing flooring from Bartz for 40 years. they thanked me for being a loyal customer. We need more young people like this!! I will continue to do business with Bartz and refer my friends to them!!

Had Bartz's carpet our first floor. Pat helped me work thru a difficult floor repair before we…read morecould lay the carpet. Pat and his staff are awesome to work with and extremely knowledgeable. Everything turned out perfect. Highly recommend Bartz's Floorcovering.

We just finished a flooring project in our home, and I can't say enough good things about this…read morecompany. The whole process was simple and stress-free. Our consultant (Tom R.) came out to our home to measure and talk through our options -- no pressure, no upselling. After that, I went to the showroom where I could take my time looking at samples until I found the right one. Once I made my selection, installation was scheduled and finished within a few weeks. The team stayed in constant communication, and the results are beautiful! What really stood out: 100% communication 100% quality workmanship Completion right on time If you're in or around Waukesha and need new floors, this is definitely the company to trust.

In my opinion, if there is one factor any successful company needs, it is reliable and…read moreknowledgeable customer support. My New Floors Inc. really hits a home run in this department with Max Shaw. Max provided clear concise answers to all of our questions regarding the best flooring to select for our home's main level (a gorgeous Godfrey Hirst Pure New Zealand Wool Carpet) and he made cost effective recommendations for attractive, affordable, yet durable flooring options to use in our rental properties. Our experience with Max was so different than past experiences with "big box" flooring installers. The big box in-store help doesn't exactly inspire confidence in the product knowledge area and their installation "experts" were actually low-paid, unprofessional subcontractors. This certainly isn't the case with My New Floors Inc. Our experience from showroom to install was impressive!

We had a kitchen floor installed 16 months ago, a glue down waterproof. Some of the corners began…read moreto come up which is when we realized there was a problem. Dave, the owner came over personally to check it out, and he had the installer come over and redo the floor. Again, out looks amazing!! They stand behind their work. Thank you Dave!!

Seamless Experience!!!…read more We contacted flawless flooring and worked with Lance on our in home consultation for a hardwood floor repair. We had a section of pre-finished hardwood floors that was damaged and faded by the sun that needed replacing. It was a tricky spot in that it needs to be feathered in on 2 sides. It was a small square footage but the company was more than happy to take the job AND get in done in a quick turnaround so we could have the house back to normal before the holidays. The job was quoted to be done in 1 day but took 1.5 due to the tricky nature of the fix. The install team was great! Super communicative and respectful of our time and space. They also did a great job keeping a neat work area. I would 1000% use Flawless Flooring again!

Adam is the best! We had just moved to Port and had a plumbing issue at our kitchen sink. He came…read morethe same day to fix it. Very kind and knowledgeable.

The last step to our kitchen remodel was the backsplash, and I was on the hunt to find someone…read moregreat and reliable. I reached out to Adam and he was super responsive. He came out within a few days to check out the project, talk through the process, and share a quote. He was booked about a month out, so we got that in the calendar. Unfortunately there ended up being a hiccup in his timing and availability, which pushed us back an extra week or two, but he was very apologetic and willing to reschedule asap. The job took ~2.5 days in the end it looked so great! He was able to work seamlessly around our windows, hanging shelf brackets, etc. He was also kind enough to come back and quick adjust the last row after we discovered it was slightly slanted. Turned out wonderfully. I also think the pricing was super fair. Adam's service offerings are super broad, so if you're looking for help on a renno or remodel job, definitely consider reaching out to him.

Best Carpet was hired to construct our bathroom renovation. It was completed with quality…read moreworkmanship and professional recommendations at an affordable price...and ON TIME !!! From design to completion, their excellent communication with us kept us up to date and made the entire process stress free!! A HUGE "Thank You" goes to the Owner Sam and his entire team of craftsman! HIRE WITH CONFIDENCE !! A+++

Scratched trim: I've used Best Carpet a few times over the…read moreyears, and overall I'm happy with the price and the quality. I recently used them to install new carpet in several rooms of my house. The quality and price were again satisfactory, but the crew did a number on my baseboard trim. I had it looking perfect with any scuffs removed and painting done (I did this prior to install so I wouldn't get anything on the new carpet). Upon completion I saw it was scuffed, dinged, and scratched up. Using the email on their website, I sent them an email with my concerns as well as photos. I included the job information and my contact information. The next day the email bounced back as undeliverable. I called them and again expressed my concerns. They stated the email address on their website was outdated and gave me the new one. I was told to email them again including the photos. I again emailed them, but two weeks later have yet to hear back. I guess the check cleared so they no longer care? I had to spend several hours with magic eraser and paint trying to undo the mess they made. The actual scratches into the wood of course can't be undone. See attached photos.

Awful experience! The showroom is sleek, but see pics for how they actually execute. To top it off…read moreI've been waiting months for $680 they agreed to refund for services the installers "forgot" to provide. The store manager has repeatedly promised that the money is coming, but it doesn't. If you enjoy taking dishonest contractors to small claims court, Nonns is for you

They let there employees that drive a 26 ft box truck drive it high on weed!! And because I had an…read moreissue with it and almost died in the truck that the one driver was driving so close to other cars I for the first time was scared to ride with him!!! He was so reckless and the operations manager wouldn't even stand up to him!!! Was one of the worst jobs in my 32 working years ever!! The driver that was high on weed at work even threw me under the bus so bad I only was allowed to work there 2 days and let go!!

Did the carpeting installation in our high rise condo. Were…read moresignificantly behind on scheduling, left a real mess after the installation. Would not recommend.

Dose not pay their subs had to put a lien on the property…read more https://wcca.wicourts.gov/caseDetail.html?caseNo=2017CL000101&countyNo=67&index=0

The quality of the installation and product was very poor. Within a year of installation, I noticed…read moremultiple defects, including bubbling, cracks, and tire lift. The underlying garage floor is starting to show in multiple places. I submitted a warranty request, but the company went radio silent after acknowledging they received all the necessary documentation. So much for the "lifetime" warranty. This is a garbage company and should be avoided at all costs.

Dave and his crew did a great job. Showed up on time, finished on time and left a great looking…read moregarage floor. Dave also answered all my questions about the process helping me to understand the process. I would recommend them!