Prompt response to my inquiry. Very courteous Jon and Pete. Pete was knowledgeable, accommodating…read moreand professional. Delightfully answered all my questions and completed my windshield right on time. Highly recommend!

Had a crack making its way up the windshield. Was looking for a place that used OEM glass…read more I once had a windshield replaced at one of the big name, advertised a lot, places and IT SUCKED. Had this weird chromatic aberration going on at one side... hated it. So now we were back in the same boat, hoping to find a place that wouldnt suck. Glass America didnt suck. Insurance covered everything. One guy showed up when he was supposed to, and replaced the entire windshield of a full-size Chevy Silverado , in the driveway, in no time at all. Couldn't tell the difference between the factory glass and the new glass, flawless job. I would use em' again.

Absolutely pleased with the professionalism, value and quick turnaround time to install a new front…read morewindshield on my 2019 Toyota Highlander. I arrived 15 minutes early for my appointment and I was out the door in just under 60 minutes. Early this summer, I was duped into believing that I should go to the Toyota dealership for the same replacement service on my daughter's 2016 Toyota Highlander. I had to leave it overnight and the price was more than double! Thank you Glass America!

Excellent quality and professional service! The technician…read morewas very gentle and very throughly to complete the installation of the front windshield.

Alberto the owner is the man. I needed rust fixed before I had my windshield replaced. He hooked me…read moreup with a body shop across the street. The guys fixed my truck up nice for a very fair cost and the windows are flawless. Fast service. Detailed day by day follow up with what's going on with my truck. Overall very pleased with my experience from this location and would highly recommend.

Been here several times over the years for windshield replacements. It's the closest Safelite to…read moreme. I know they travel but if you need your sensors calibrated, it has to be done in the shop. It took about 90 minutes for mine the last time. They promise it in 2 hours. There's a waiting area or you can drop it off and they'll notify you when it's completed. Theresa, the front desk employee is super friendly. All of the technicians are professional, well qualified and fantastic. My insurance covers the entire cost so value is fantastic. My car comes back clean with no trace of glass. I highly recommend this establishment.

I have unfortunately needed their help three times in about as many years. Overall the experiences…read morehave been good. The staff have always been very nice, and once the car is in the shop the work itself tends to be quick. On my last visit they actually cracked the new windshield during installation, so I had to come back another day. The technician clearly felt terrible about it and handled it professionally, so it wasn't a huge deal. They also broke the plastic tabs on the small interior cover that hides the wiring to the rearview mirror, but it was cheap to replace and not worth making another trip back after already coming in twice. The other two replacements were pretty seamless. Not a place anyone wants to need often, but when I have needed them they've generally had plenty of appointments available, have been easy to work, and the turnaround has been quick.

Wasted time. Need to deliver on commitments…read more Initial Schedule appointment to replace windshield went well. Calibration of sensors did not. They person came tot the house late, after some time said he could not do the calibration. I was told it was too sunny. I suggested a shaded area and was told I needed to come in. Scheduled appointment for 8:00 am, was sent a confirmation. Showed up at 8:00 and no one was there to help be until 9:00. I don't appreciate the lack of respect of my time. Insurance set up initial appointment and will provide feedback on wasted time.

From the owner: Auto Glass Now offers fast, friendly, and convenient auto glass services across the country with…read morehundreds of locations throughout the United States. Our local team of experts can help provide trusted auto glass repairs, car window and windshield replacements, and ADAS calibrations. As a part of the Driven Brands family of automotive aftermarket companies, Auto Glass Now delivers national scale and efficiency, alongside its premier service quality. Call or visit us today to get back on the road!

"I love the sound of breaking glass Especially when I'm…read morelonely I need the noises of destruction When there's nothing new" (Nick Lowe) We never heard or saw the glass break. But one fine day out of the blue we noticed a crack in the windshield of our 2015 Subaru. It looked like an impact from a pebble that spread diagonally upward about a foot long. We called our insurance company on May 1, confirmed our glass coverage, and were offered the option to choose our own repair vendor or go through them and their relationship with Safelite. We chose the latter and were scheduled for the windshield replacement on May 7. After that, communication was never a problem with Safelite. They contacted us through seven e-mails and twelve texts with (imbedded document links) over the next ten days. The communications covered appointment confirmations, confirmation requests, reminders, one appointment change, completion notification, bill review, and a certificate of re-calibration for the windshield related electronics, cameras, etc. We dropped the car off on May 11 and were given the option to hang out in their K-Cup equipped waiting room or come back later. The estimated time period for the work was 2-3 hours. We decided to leave the car and went to lunch at Parkville Market. About an hour later, they texted us and said the work was completed. Our technician, Benjamin, was professional, helpful, and friendly. Safelite took good care of us.

Horrible experience. My first appointment was canceled despite getting a confirmation text message…read more They stated it was a system generated confirmation and that they tried to call me. I did miss their call but they only tried me once the day before but never notified me my apt was canceled until I arrived for my windshield replacement. They said I didn't book enough time and that because I was paying in person I needed to confirm by speaking to someone6. Fine. I tried to schedule again for later that same day and was able to do online. When I went to call THEM to confirm before going back I got an AI agent and then a national agent who had to then call the local site to confirm. Well guess what? They said they couldn't honor the new appointment time because they were short staffed for the weekend. Ugh. I rescheduled 2 weeks later. Appointment was at 9 am and was told it would be 3 hours. My car took 5 hours and no body contacted me once the 3 hour window was over. I had to once again call the AI agent to request an update on my car. So instead of noon like I was promised my car was ready at 3. Very frustrating company and I dont recommend this location.