Phil is a very fair and knowledgeable guy, who seemed to care about my needs even as a completely new customer

I got completely scammed at Phil's Auto Repair. I called last Thursday asking if they could help with an inspection sticker. They said yes and this was a blatant lie. I let them know over the phone and in person that I recently failed an inspection, repaired all of the issues but had my horn break in the mean time. They said they could take a look at it. When I came to pick up my car, there was no inspection sticker. Turns out they don't actually do stickers and brought me to a guy down the street. They charged me $130 as a service charge for giving my car a full inspection and no sticker. Why the hell would I pay $130 for inspection and no sticker if I'd be getting an inspection anyways with my sticker for $35?! It's because I was lied to and taken advantage of. Phil you knew exactly what you were doing and I feel so stupid for putting blind faith into your shop. The labor was done so I'm not getting a refund but be warned. Zero integrity here. read more

Highly professional staff and Phil is not only a great technician, but a great person. Drop your car off at Phil's... Work is done right and at a fair price. read more

My car started making a loud noise when starting it and as the paranoid person I am about cars, I wanted to have it fixed right away. I gave Phil a call and he had me in the very next morning! He was attentive and communicative , the pricing is so reasonable. Phil genuinely cares for his costumers and is in the business to do things right and not to scam you!! Check this place out. I love it! This is my second time coming to him and I think I found my new permanent auto repair shop!! read more

I seriously love Phil. I've been taking my car there for everything for about 4 years now and I have never been disappointed. He charges fair prices, always thoroughly explains what might be the problem with your car, what your options are, and what he recommends. Just a few weeks ago I had my car serviced at a dealership and they told me something needed to be done that would cost about $500. I took it to Phil and he actually told me I should talk to the dealer because they should pay for it under warranty. He said if he were to do it, it would cost about $300. It's things like that that make me feel he is trustworthy and not trying to swindle you. Also, he is a genuinely nice guy, and seems to really love what he does. A+ Highly recommend! read more

Phil's a great guy. He is very honest and doesn't try and cheat you out of your money. I'd recommend his shop to anyone.

After being notified of a an oil leak I took my Mazda right away to Phil's to be looked at. They were able to evaluate it that afternoon and he determined I would get a better deal taking it to the dealership due to the warranty coverage. Phil let me keep my car overnight so it could be towed and didn't charge me a dime. Excellent and honest auto body shop. Would recommend and will be back for other work in the future. read more

Very easy to work and schedule with and fixed right. called when done, everything was perfect. Good price. thanks Phil.

Really good experience. Took care of our daughter's older Honda when its ignition system started to fail. I spoke with him several times by phone and Phil was very courteous, conscientious and informative regarding his diagnosis and recommended repair. Our daughter reported the same from her in-person experience. Certainly would use him again. read more

Phil's Auto is very reliable and honest in their business dealings with the public. Great service and my car always works perfect after being serviced by them. I recommend them to anyone in need of auto repairs! read more

Phil is absolutely a great guy and techie. He is honest and will do what it takes to accomodate within the most absolute necessary. I have been going to him for the past 6 years and recently I have sought his advice on changing cars. Absolute gem read more

I've known Phil for over 20 years. He's always been good to me and kept my cars running. The only day that is good for me to get my car fixed is Monday. Yesterday was Monday and I had gone in to see him the week before and set up an appointment to bring my car in yesterday morning. When I got there, he wasn't there. It seems he don't like to come in before noontime. I would think though since he knew we were coming, he would be there for us since the guys that work for him don't seem to know how to work on our car. I brought my car to him because my engine light came on and the AC doesn't work. After wasting our whole day and tells us that our car is ready after 6 pm, I find out that our car was not fixed at all. All he did was give us an oil change and charged us $166.00 and acted like he gave us a deal. He did not give us a deal because he did not fix the problem with my car. I could have gotten an oil change for less money at Jiffy Lube. Not to mention the fact that I never asked for an oil change. Now, I have to find another mechanic that can fix my car. It breaks my heart that he treated us so poorly. I thought he was a friend but I guess he doesn't want our business anymore. read more

I have been going to him for almost two years and by far my best experience with a mechanic yet. An honest mechanic with reasonable prices.

Phil is very nice and kept me informed of the cost and timeline of the repairs to both our family cars. He did a great job explaining what repairs were needed now and what repairs could wait. When he replaced the motor mounts for my Acura MDX, he saved the old broken parts and showed them to me when I came to pick up the car and also explained how they work! In addition, he replaced my brakes and rotors for half the price as when I had them done at Firestone, and he showed me that the quality of the brakes he was using was better than the quality of the ones I had. He also guaranteed no problems with the brakes for 1 year or he would fix them for free. So far I've had two cars repaired at Phil's, and I feel that I've found a mechanic I can trust. I would strongly recommend Phil's Auto Repair to anyone looking for good trustworthy mechanic at a good price. read more

Phil was a pleasure to work with. I called on a Tuesday to schedule an appt & I got an appt for the following day. They open at 8am so I dropped my car off before work (& because I work closeby, Phil gave me a ride to work). I took my car in for brake pads, oil change & a new battery for my push button door lock/unlock keychain thing. The cost of the repairs was very reasonable and he had my vehicle done & ready in no time (he called me & left a message when my car was ready). Phil came & picked me up after I was done work for the day - everything was smooth & seemless. No issues or pressure to do other things that were not needed. Phil's a straight shooter. I've found my new car repair place - Phil has won my business; I'll be going to him from now on. read more

I have been going here for a few years now and I could not bring myself to go anywhere else. I have recently moved out of the state but plan my maintenance around trips to MA. I absolutely love how honest and affordable they are. Phil always goes out of his way to make sure you understand what needs to be done and what can wait. The honesty I love that they could take your money for unnecessary things but WONT!!!!! Phil also is very accommodating when he knows they need to keep your car for some time. He has dropped me off and picked me up while doing my repairs. I could go on for days about all the ways I am pleased. To sum it up. Honesty, great prices and amazing customer service keep me coming back. read more

Phil is an honest mechanic. He gave me a fair and precise quote without any surprises. He is patient, polite and easy to work with. After changing the brake rotors and pads, he showed me the replaced parts and explained to me why the rotor needs to be replaced. I would recommend his shop to anyone who needs an honest mechanic. read more

Phil is an honest mechanic and a great guy. He sends pictures of the broken parts and shows you them when he is done. He calls you to let you know how much it will cost and when the repair will be completed. Prices are fair and he takes time to let you know what he has to do and why it will keep your car running. read more

I've been going to Phil's for over 10 years now. I've had 3 cars during that time and Phil's has been a God send to me. He has never misdiagnosed one thing. My cars have been repaired and serviced perfectly. Here's the thing about Phil - he's the most honest guy in the world. I took one of my cars to him and he looked at it for about an hour and came out to talk to me. He told me that we could keep it on the road for about $350.00, but within a few months it would be back and then back again. He said I could end up doing repair after repair in the next year or so. He recommended that instead I save the money and put it towards buying a new car. He's told me when something is unsafe and he's warned me things that would be a problem down the road. You can trust Phil to give you his best advice, charge a fair price and fix it right. read more

Great and honest service!! Will definitely go back in the future for any car trouble!

I have been going to Phil's for over a decade. I just wanted to take a moment and leave some positive notes. I always feel comfortable with recommendations that Phil makes. He is quick to give you options saying you can wait months to fix this or because of safety or mechanical issues you should act on it. I have never felt I was sold something I didn't need. Phil has also taken time to test drive the car and not charge for minor things like topping off fluids. His prices are fair and the work has always been excellent. Having numerous cars, I have been dozens of times over the last decade. Honesty goes a long way and is a special trait to have as a auto repair shop. I hear so many horror stories about bad experiences at dealers or other shops and it doesn't have to be this way. A note on prices I know he is less costly than dealers and feel his prices are very reasonable. You can tell he really cares about his customers he always says hi Kevin as soon as I walk in or call and has offered a ride if needed. Thank you Phil and Staff! read more