I just moved into my new house and was in a bit of a pinch. I couldn't get anyone to come out on…read moreshort notice (the company I had contracted to do the full setup and install kinda bailed on me and were extremely difficult to work with) when I sent an email to Joel he was able to come out next day, and advise me on a full security system that would provide me the exact amount of security I needed. He was very clear not to over sell to me (even though I ended up going a bit overboard in the end on my own accord because I wanted to lol) but Joel was very clear that some of my stuff I didn't really need. Which is a nice change from someone trying to squeeze every penny out of you. If you need someone to trust give Joel a call!

Joel's work is outstanding! When we moved to a new home, we needed several installations. He…read moreoffered us a complete package that included outdoor cameras, a doorbell, a garage door opener, an AC/heating system, and door/window sensors. Our initial meeting with Joel lasted around 45 minutes, and based on my research, we got a great deal. We appreciate your help.

I gave them a good rating when they did the install. That was fine. Service after the install has…read morebeen bad. My system doesn't work anymore after just 5 years and they will not return any of the 3 emails I have sent them.

ATM, I can't recommend this company. They are not available when you need them. We've had to ask…read morefor multiple things to be fixed and had to badger them to do it. I've asked for call back on Facebook, their own email contact system...and received no follow-up. I also called this morning and finally spoke to someone who said they would get a tech to call me back....we are now at the end of the day with no word back. Poor customer service.

Bill Lovett from All Secure arrived on time for the appointment to get our safe working. He was…read morecourteous, efficient, knowledgeable, and fast with the replacement of our locking system. I highly recommend All Secure and Bill for solving your home safe challenges.

The team at All Secure has been great to work with and incredibly accommodating. Whenever we need…read morehelp with our locks or doors, they're quick to send Bill out, and Nick always provides excellent customer service. I truly appreciate how flexible, responsive, and customer-focused their team is. It makes working with them easy and reliable.

I had a brand new trailer stolen out of our driveway. Needless to say I was freaked out that…read moresomeone was that close to my house. Tom came out to our home, walked the perimeter, suggested where to put camera's, and sensors on the windows. His installer arrived two days later, and the installation was a breeze! They connected the system to our I'phone's and I can easily arm and disarm! Cynthia followed up with us within 2 days to make sure everything was working for us! Don't hesitate to give them a call!

Max Security has been contracted by me for twenty years without issue. We recently upgraded our…read moresystem and they did a great job without hassles. Tom, CYNTHIA and Brian are experts in security systems. Craig & Angela FALES

One of our smoke alarms starting going off almost a week ago. The batteries needed changing…read more Despite our best efforts, and even with the ADT rep on the phone, we could not get the unit to reset and stop the shrieking as we chnaged the batteries. Finally out of frustration we asked to have a technician out - cost = $59.95 just for coming out. He gets here today and after checking things out said we could not get the unit to reset because it was defective and needed to be replaced. So ... their defective unit we're still on the hook for $60+. While he was here we asked for the batteries to be replaced in all units so we didn't have to deal with this again. After going through the house he said we did not have ANY smoke alarms upstairs and wanted to charge $200 to place one up there. Walking upstairs I pointed to 3 that are hard wired in.When we called him on this he said yes, they are smoke alarms but not ADT alarms and I'm onlu concerned with ADT so if you're asking me you have NO alarms upstairs. Um, not true, but ok. Less than an hour after he left we had 5 CRITICAL alarms all trigger at exactly the same time. We called him to come back and he said it would be an addition $59.95 and it was probably that we had a radon leak somewhere. After 3 addiotional calls to the customer service number we have been denied our requests to speak to a supervisor. They agreed to send someone back out but informed us it may be the same man despite our saying we never wanted him back in our home again. At this point I just want to disconnect them and move on from his horrible experience. As soon as we can get a new life line medical alert system set up for SO we will be dumping them.

I'm not sure about the Homestar, but ADT took my deposit, the equipment was too difficult to self…read moreinstall, they sent a return label and then went silent. Over 6 months I have tried to get my refund, every time I call they say yes, we will refund your credit card for $488.00 and then nothing.

Very knowledgeable and friendly, Nate called back very promptly and quickly provided great service…read more Highly recommended!

Needed a fire safe opened...we had the combination but not the cylinder key. No problem, they…read morepicked the lock in seconds and got the safe open! Locksmith was friendly and professional. Would definitely recommend and use them again.

Last minute need and they came through. Polite and reasonably priced. They have been patient with…read moreus while we decide the next move too.

Needed an emergency locksmith due to a faulty lock and being locked out of our home…read more Alex arrived, very quickly, out of hours and was very courteous, professional and respectful. He worked very quickly and got the job done, explaining everything he was doing, along the way. I would definitely recommend this company to anyone who finds themselves needing a locksmith.

I cannot recommend Elite Security enough! We recently had an issue with an Ethernet cable run in…read moreour house that was causing connectivity problems, and even though this wasn't directly related to their typical security and surveillance work, they were incredibly responsive and helpful. Sam was exceptional--kind, thorough, and genuinely generous with his time and expertise. He not only identified the issue but made sure we understood our options for fixing it. Their willingness to assist, even on something that may not be as large of a job that they're used to working on, speaks volumes about their commitment to customers. This experience left us completely confident in their dedication and technical skill, and it's so reassuring to know we have such a trustworthy company in our corner. Elite Security has proven they go above and beyond for their customers, and we'll absolutely be turning to them for any future security or surveillance needs.

New to the area, Yelp led me to Sam with EliteTech Solutions to get our TV mounted in the living…read moreroom. Sam was super quick in responding to my Yelp message inquiring about pricing, scheduling, etc. He was also significantly cheaper than the other companies I reached out to. I reached out to Sam on a Tuesday and tentatively scheduled a Thursday install. On Wednesday he messaged me saying he had a cancellation so would be able to fit me in that afternoon - even better. He was in and out within I would say about 15-20 minutes. Very efficient and very professional. He did a great job and I will definitely keep him in mind for the future.

Poor experience…read more Set up a new 8 camera system, one of the cameras was bad and could not get replaced due to it being out of warranty. ( I purchased system and kept in storage until I needed it, completely understandable) Called sales and asked what could be done, they recommended a newer camera that would work with my system. What was not told to me was that this new camera had to be formatted to work with my older system. This is where the nightmare started. The customer service will not answer your phone call. You can chat and try to remedy issues that way, but without being tech savvy, good luck trying to fix any issues you have. No customer service on the weekends. After mounting camera and trying to format it to work, I had to simply return it after weeks of trying to get it sorted out. Software downloads are buggy, you cannot use Mac OS on any of their software, it simply does not work.. I returned the camera as stated and was still charged a restocking fee! Minor scratches and wear marks. Of course there is going to wear marks! What they don't tell you is that their product comes from China and wear and tear issues can be refurbished and sent back out. Which is what this camera had when I received it. I didn't care because it was so minor and this was going to be an outdoor camera. Do not recommend, save yourself the headache and go with a big box company. If you plan on building your own system, this is not the place to do business.

Called yesterday for tech support no one answered the phone. I left a message and no one has yet to…read morecall me back regarding my issue with a license plate camera.

Thanks to Hunter Barnes for setting up our home security system. He is knowledgeable about all of…read morethe available products and offers an explanation for practical use for each one. We never felt like he was trying to sell any extra items. In addition, due to several factors, Hunter had to return to adjust a camera and assist with the garage door application. The adjustments were made without delay. Overall, we are very satisfied with the service and products. Thank you!

DO NOT USE THIS COMPANY it will scam you! We didn't choose…read morethis company. Vivint was installed in our house that we purchased last year. The security hub that was installed into the wall would beep all the time and we couldn't turn it off. We called Vivint to shut it off and they said they cannot do that without a subscription and a signed contract. The sales representative over the phone did NOT disclose that there was an early termination fee with the subscription. We went to cancel the subscription and were told we had to pay $500 in order to cancel. I spoke to customer service and they would not budge on this. Such a scam and very frustrating.