My relatively new car ran into a snag with the battery and I had to work with Mazda's Roadside…read moreassistance to get my car towed to the service center. Mazda collaborated with AAA and that's how Quality 1st came into play. Right from the time my towing was scheduled, an associate promptly called to inform the timing of the pick up and later when the towing driver Lucky Singh showed up, he handled the car so well and got it dropped off at the service center ahead of time. The owner was nice enough to follow up on the service to get feedback too. I'm not sure of the pricing since my car is still under Mazda's warranty but their service was spotless and professional. Highly recommended.

Quality 1st Towing helped me out tremendously. I was on my way to PA from NY and my vehicle broke…read moredown on me while driving on the NJ Turnpike and I had family with me as well. I called my insurance company but the company they provided couldn't assist me as I needed the car towed back to NY. After doing research and seeing good reviews, I decided to give Quality 1st a call. The dispatcher, Peter, who I spoke with was very professional and courteous. They were ready to send out a driver within 30 mins. Unfortunately I was not ready as I needed to have the vehicle moved away from the turnpike through Emergency Services and needed my other family members to come with another vehicle as I had to transfer my personal belongings and family safely. After informing them I was ready, they were still able to have a driver out to me within 30 mins. The driver Chris (I believe this was name, apologizes in advance), was quick and took care of things right away and carefully. He brought my car safely back to NY. I would highly recommend this company as the service was great and pricing was reasonable.

If you ever need car assistance on the fly mr hooks your guy. I had a blow out in the left lane on…read more287 and no way to get to the right lane. Mr hook showed up and safely and super quickly got me out of there. Quick, reliable, friendly what more could you ask for?

Thank God for Mr. Hook! Our car went over some metal on 287 S in Bridgewater and we ended up with…read moretwo blowouts. We called AAA. First they said they would be there in 30 minutes. Then they said they would be delayed until 7:00 PM. We initially called them at 3:00 PM. At 5:00 a tow truck driver was driving by and stopped us and asked us if we needed help. He towed us to our local service station in Morristown so we could drop the car off and then drove us home. Thank you again! Great service with a wonderful tow truck driver!

I am 76 yrs young & my 18 r old toyota stopped going on an…read more intersection on St Georges Ave in Rahway I called my AAA & Blue Line Towing was dispatched to tow my car. The gentleman "Richie " was the driver. He was very kind & helped me out of my car ,made sure I was safely across the street to wait for my ride to pick me up. I then met him at the drop off garage site. Sometimes older people feel nervous when they get stranded with car trouble this was not the case, Richie made me feel safe. Thank you Blue Line Towing for having such an excellent young man working for you, CAll Blue Line if you get stuck.

My car was flooded after the incident and the water receded. I called blue line and they seemed…read morehelpful until I got to see the bill 3724.68. Car was towed 3 miles. In what world does a 3 mile tow and 2 day storage cost that much. These people are not to be truste. They come off like nice and helpful people then issue a bill with every add on that makes no sense. Jay at shop - 1 hour call ahead needed, Dolly is snatch block $200 and skates $300, Labor is $300 and supervisor $300 Storage Start: 08/27/2026 Estimated Pickup Date: 08/31/2026 Storage Rate: $ 175.00 Storage: $ 875.00 Mileage: $ 47.60 Dolly: $ 500.00 Yard: $ 100.00 Winch: $ 350.00 Administrative Fee: $ 250.00 Extra Equipment: $ 300.00 Labor: $ 600.00 Advance Tow: $ 425.00 Fuel Charge: $ 75.00 Total Tax: $ 202.08 Total: $ 3724.68 Anyone looking to deal with these scammers beware. YOU'VE BEEN WARNED

The most precious thing about them is their honesty and professionalism!…read more My car broke down and was towed to Three Star on Monday night. DJ called me on Tuesday, immediately put my repair on their busy schedule, and fixed my car in a much shorter time than I expected--wow! When DJ left me a message saying my car was done, I had to call back twice to confirm because it felt too good to be true. This team is incredibly helpful, kind, and professional. I was really stressed because of the car issues were affecting my work and budget, but Lou, DJ, and their team truly stepped in and helped me so much. I'm very grateful for their superb service!

I wish I would've gotten the name of the gentleman who helped me. I was on my way to work and the…read more"mud flap" (maybe) came undone while driving, causing it to smack against my tire. It's a very scary sound when driving down the turnpike. It's evident this shop gets busy. Still I tried my luck and asked the fine man if he could take a peek which he did. Thankfully it was a quick fix and I was in my way to work! I will definitely come back here.

Found them through Ignite Tow Network. they responded quickly, were friendly and professional, and…read moremade everything easy. Great service!

Brian may not be very creative when it comes to naming his own company but I have to tell you: the…read moreman is honest! It truly is amazing! Lol He was super responsive in a late weeknight, fast to arrive, great to communicate with throughout the whole time. He's great: knowledgeable, fun, polite, detail-oriented, you name it. And his estimate was very reasonable and competitive. I hope we won't need his service anymore but I wouldn't think twice to give him a call again if need be.

Excellent Service. Will definitely recommend to friends and family. Meineke tried to charge me for…read moreservices i did not need.

Went to location, received quote and paperwork for hood replacement. Job to start on 8/16/2021 per…read moretheir representative Frank Butrico on 7/30/2021. I tried to call on Saturday the 14th to verify all was ready but the phone just continually rang and rang and rang. No machine and no answer. On Sunday the 15th I dropped my car off at J & L and left my keys on the box. Job to take 2-3 days per Frank. Today I called to see how things were going and they told me they had not even touched the car yet. I get that hiring reliable people is difficult due to Biden's handouts, but what happened to common courtesy. One phone call to me is all that would have been required to explain the situation. I can't just leave them my car and hope it's done in the next week or two! I have responsibilities to my family and work. I will never deal with people who are so epically disrespectful. When I picked up my car the two space savers were sitting at their desks doing absolutely nothing. How hard would it have been to pick up a phone ( they certainly had my contact info) and call me. Screw me....no screw you J & L. Kevin Marshall Dwyer

Got a skid steer stuck in my backyard & thought it was gonna become a new decoration until I…read morecontacted First Due Towing. I felt helpless but as soon as I spoke with the owner I knew was in good hands. Tow truck driver arrived about 45 minutes later & winched me out from about 150 feet away without a problem. Literally saved my life & my wallet. I'd recommend them to anyone in need.

My husband just got into an accident and he called this tow company. Although he was anxious and…read morestressed out about the situation, he raved about the customer service from this company. The person who answered the phone was knowledgeable and polite and the person who towed his car was very patient and kind. He asked my husband what happened and made light of the situation by making a small joke which eased my husband's nerves a bit.

Shout out to Ollie, who was able to push and winch out my SUV from a low clearance garage when…read moreother towing companies wouldn't even try. He called me to confirm the time, arrived even earlier, and dropped off the car at the repair shop even faster than I could get there myself. 5 stars and will use next time - thanks Ollie!

Terrible and extremely unreliable service. State Farm dispatched this tow company to me TWO…read moreseparate times, and both times I was left waiting for hours only for the service to eventually be cancelled. The first time was especially frustrating because they claimed the driver had arrived, when no one ever showed up. I was there waiting and never saw a tow truck or received proper communication from the driver. Then after hours of waiting, the tow was cancelled. State Farm tried dispatching them again, and once again I waited for hours just for them to cancel. Having car trouble is already stressful enough without a tow company repeatedly accepting a job they apparently cannot complete. If you cannot make it, just communicate that instead of leaving someone stranded for hours. After two separate incidents, I would not consider this company dependable at all.