Delia and her crew have been very upfront and transparent about their services. The first cleaning…read morewas a little more expensive than routine cleaning because they did a deep clean, but after that, the price is very reasonable and they do a great job. I gave Delia some feedback about the Master bedroom shower area and the next time she came, she made sure to clean the shower area very well. I highly recommend Delia and her crew; they are professional and show up when they say they will!

The team did a wonderful job cleaning. We were very happy with the service and impressed with their…read moreattention to detail. We have decided to continue with monthly cleanings.

The cleaning crew (Akira and Francesca) who came to the home were friendly and professional. They…read moregot started immediately after the home walk-through, and I felt at ease knowing how serious they treat their work. While they were cleaning, they kept open communication on how I would like things to be organized and disposed of; I told them prior to starting that a family member would be doing their own sorting at a later time, and they were completely understanding of our circumstances. Though their services may not fit the tightest of budgets, the end results speak for themselves. I recommend others work with Tranquil Home for their cleaning needs!

A cleaner from this company broke one of the cabinets of the hinges and it was laying on the ground…read morewhen I came home Tranquil home offered to send someone to fix and proceeded to waste about 8 more hours of my time over the course of 2 days and the handyman never showed 2 days in a row The cabinet was fully functional before it was torn off the hinges and left on the ground One of the hinges was broken and the company kept leaning on that but the cabinet fully worked The cleaner didn't even clean my sink lol Just all together a really huge waste of my time and money since I have to fix the cabinet myself I have worked with them in the past and it was fine but it's truly not worth your time when sometime could be okay or they break something in your home and leave the house dirty I also had surgery around this time and got my house cleaned due to barely being able to walk so it was insanely disappointing to have -another thing added to my to do list -an apt that was still not cleaned -more time wasted with them scheduling a handy man who was a no show twice Not worth your time Not worth your money I can only assume if they didn't want me to review them on all review sites they would reimburse me for having to get the cabinet fixed

Replied quickly and very detailed…read more Fantastic company, I hired them in March for a deep cleaning and then continued with an ongoing cleaning every 2 weeks. My entire family is very happy with Charming Casa, they work quickly and clean everything that I've outlined, and then some. I was hesitant of hiring a house cleaning company as I usually did all the cleaning. However I've had a major decline in my health and needed the assistance. The employees that come to clean are so friendly and easy to chat with. I'd highly recommend this company.

Been using their maid services for over a year now, and we are recurrent monthly customers. In the…read morebeginning, it took a few tries to find the right fit who cleaned our trouble spots well. Even when we had issues, they were quick to provide service recovery. Mike is responsive and professional, and exemplifies some of the best customer service I've ever experienced. When I was a new customer, they are frequently checked up right after the cleaning to ensure you are fully satisfied. Now that I'm on monthly cleanings, anytime I need to reschedule, it's quick and easy. Highly recommend this company for your cleaning needs!

Roxanne was such a blessing to work with! She deep cleaned our place in February as we were…read morepreparing for our baby's arrival, and it made such a difference. She was quick to respond and easy to schedule with, worked efficiently, and was so kind throughout the process. The house was left spotless and so clean--it was exactly what we needed. I also really appreciate how honest and reliable she is--I felt completely comfortable having her in our home. She truly did amazing work, and I highly recommend her!

Roxanne is the best!! She is so easy to talk to, she works with her clients to be sure to clean…read moreexactly what they want, and does a fantastic job at that! And of course, her prices can't be beat! Roxanne runs an honest family business with Serenity which is so refreshing these days, and I couldn't recommend supporting her enough! I needed my condo to be cleaned before I moved in and she met with me to take a look at the place and talk about what I needed/didn't need cleaned and gave me a quote. During our appointment she also gave me updates through text so I could be sure to stay local when she was finishing up. My condo looks brand spanking new and smells fantastic! She was even able to get some tough stains out from my window corners and from my bathrooms. And my mirrors are flawless! My condo really feels like home now and I can't wait to move in tomorrow. Thank you Serenity!

Is Ericka still doing housework? I thought she left the…read morebusiness for another occupation. Please advise. I'm off north Santa Fe Ave, south of the 76, in Oceanside. She was great. Did she return to house cleaning?? Let me know.

Erika and her team are great. They clean my condo. It's always better when they're done. Very…read moretrustworthy and detailed, plus great personalities. You will love your place when they're done cleaning it.

Hi This is my fourth or fifth time using this company the…read moreowner is very responsive and very professional and gets back to me ASAP. I definitely recommend Ana she is wonderful very and hard working. Ana was easy to communicate what I need to get done. She also went above and beyond.

We chose Head of Household based on the yelp reviews and ratings…read more We needed to have our vacation home cleaned after having a tenant for five weeks. When the family moved out, we had the house prepped for professional cleaning by emptying the refrigerator, emptying all the trashcans and replacing the liners, sweeping the floors, and cleaning the toilets. We also washed and put away all the dirty dishes, sheets and towels. When hiring Head of Household, we asked that our home be made "hotel clean", with special attention be given to the floors and bathrooms, that the interior of the refrigerator be wiped down, beds made, and that the cobwebs be removed from the staircase. We needed our vacation home to really sparkle as we depend on positive reviews and know that high-end vacationers value cleanliness. Laurie Bishop is the owner. She returned my call promptly, even though she was out of town. She promised to get our vacation home "hotel clean" and assigned a crew to clean the home within a few days. We were very optimistic that we had found a great cleaning service for our vacation home. When the cleaning team arrived, there was a question about the address and we received a call. After answering her question, we reminded the employee that we wanted special attention to the floors. We checked on the home a few days later. We found the beds were perfectly made. The carpeted bedrooms had vacuum lines on them. These areas were the only part of the service that we were satisfied with. The hard floors, however, appeared dirty. We took a "Swiffer" mop and wet liner and began lightly wiping the tile and wood floors throughout the house. We went through eight liners, and each was dirty, meaning that none of the hard floors in the house were cleaned. Also, none of the area rugs were vacuumed and neither were the stairs. We wiped one of the bathtubs with a tissue and found it to be dirty. We discovered that all of the bathrooms were poorly cleaned. The refrigerator interior had not been wiped clean. There was dried red sauce left behind on the kitchen counter. The oven face had not been cleaned, nor had the cabinet doors, several of which were dirty. The cobwebs remained in the staircase. We called Laurie and she came out right away to discuss the work. She admitted that the work was poor and that the floors had not been cleaned. She coached us on how to remove the cobwebs ourselves. She offered to refund our money or send the same cleaning crew to come back out on Sunday. Strangely, while admitting that our vacation home was not "hotel clean" and they didn't do what they were supposed to, she defending the cleaning crew by saying that their other clients never complained about their work. We didn't feel comfortable with having the same cleaning crew return. We also didn't want a full refund, so we allowed a $30 discount. Laurie, the owner, was pleasant to work with, but the standards of the actual cleaning service are far below what we can accept for our vacation home.

I moved down to San Marcos to be close to UCSD and medical treatment. I don't have the stamina for…read morehousecleaning. I did a Yelp search, and found Lauren listed, and gave her a call. She called back and I explained my circumstances and needs. A deep cleaning to start, and maintenance cleaning going forward. Lauren and her team arrived on time and were courteous and attentive. After walk-through, they got to work. My house looks excellent. Kitchen, bathrooms and bedrooms are cleaner than they were when I moved in. Glad I found Lauren and her team. Give them a call if you need housecleaning services. You won't be disappointed.

Lauren cleaned our house in Oceanside and did a fantastic Job. We use all natural products in our…read morehouse and we asked her to do things in a particular way. She is so accommodating and a super sweet person. Such a great experience. If you are looking for a high quality house cleaning service in Oceanside for your Airbnb or maid for your own home, I highly recommend you give Lauren a try. I believe she works in all of the North County San Diego area. It was an awesome experience for us and we will be using her on a regular basis. Thank you Lauren!

YOU NEED THEM!!!!…read more When I tell u my house was as if a tornado pass by. That's exactly what it was. Im a mom of a child on the spectrum that has speech therapy 2 to 3 times a week. And also a 15mon old. So my house tends to take the backseat to it all. These ladies came in and took it head on. I do t think my house has ever been soo clean. They literally made all my appliances, look brand new. I am 1000% grateful for A Helping Hand. They are very respectful fast working professional and I highly recommend them.

Fantastic work. We've hired a few cleaning services in the past. Ariel and her team were head and…read moreshoulders above what we've experienced before. Incredibly professional and friendly. The attention to detail, though is why we decided to sign up for a monthly plan. Thanks again so much!