We purchased a washer and dryer here over a two years ago and honestly I was hesitant right from…read morethe get-go because I had never purchased an appliance from a ding&dent/outlet. I heard good things about this place from other people, but there wasn't too many reviews online to go by. I wish I could find my original reviews I wrote over a year ago so that I may update them as I'm not sure where I put the review, but this place truly doesn't get the credit it deserves on Yelp. First off, we purchased the warranty service, always get those things. It proved to serve us well as a part of our dryer gasket was torn shortly after purchasing, but the manager (I think his name was Tryson) was quick to come out and service it himself and replace the piece back to working order. I truly appreciate that impeccable service as I was freaking out thinking that I had probably purchased a faulty machine, but I didn't. Fast forward to our third year with our set and my washing machine now has issues... Joseph (on the service/repair crew) did his best to find the issue(s) and boy was there issues. We waited on multiple parts and service calls to see if the machine could be fixed. It took forever (as most ppl know everything is backordered or has been taking forever to get) I took our loads and loads of laundry to the coin laundromat, you can only imagine what my car looked like filled with laundry for three adults (my mom is staying with us for a bit) and four children (a very active soccer/fitness family with lots of laundry). I needed my washing machine more than ever. My only wish was that if we knew it was going to take so long parts and repair, I honestly would've purchased an inexpensive washer from FHM to use in the meantime, but they didn't expect it was going to take as long as it did. They do not work two days out of the week, but the communication and updates were excellent even between the non-working days. They eventually were able to fix it, but Joseph was able to contact me directly through calls and emails and suggested I take a new one in place of mine due to heavy cosmetic rust damage to the inside lining. His honesty is definitely one of the biggest reasons we will come back for future appliances. I happily agreed and was so excited to receive it. It was scheduled to be delivered around 2-4pm yesterday, but I got a call in the morning from the drivers stating that they were very busy and couldn't deliver in my expected time-frame and said I may have to wait during the weekday unless I was willing to wait until after 6pm. Of course I said yes to waiting. Sure enough they were super busy and deliver near 9pm. Even thought it was rather late, I am beyond appreciative of their continued push to get deliveries out even so late on a Saturday. Thank you Four High Management!

I cannot rave enough about this company!!! They are outstanding! After ordering from Best Buy, they…read morecould not accommodate our availability for delivery. I canceled the order and ordered the exact same items from Home Depot, they also couldn't accommodate our availability for delivery. All we were requesting was a morning delivery. I canceled the order from Home Depot also. Called Four High Management and ordered the exact same items... NEW in box. They SAVED us over $2000.00 in addition to delivering our appliances IN THE MORNING time by AWESOME delivery guys. I would recommend this company without hesitation. They are fantastic.

I reached out to J & J to potentially repair a freezer door that I couldn't fix myself…read more Joe came out and gave me a quote the same day. He ordered the replacement part and came back out a couple days after the part was delivered. He installed the part within a couple hours, probably closer to an hour. The cost for labor was very reasonable, and then the cost of the part completed the total amount billed. With this fix, the fridge/freezer should last another five years. I started to worry I needed to buy a new one when I couldn't find the replacement part online. I'm glad J & J was able to get the part and fix in a reasonable amount of time and at a reasonable price.

I had a good experience with J&J Appliance Repair. Our stovetop burner wouldn't turn off which was…read moreweird, so I cut power to the entire range. Flipped it back on the next day and it persisted, so I figured I better go ahead and take care of this. Watched a few YouTube videos and "noped" out of that pretty fast. I requested some quotes on Yelp and J&J was the only one who didn't just send back a "call us for price" kind of message. He broke down exactly what it would be for the service call, how it applies to the cost of the labor, etc. While it was a notch higher than what I'd want to pay, I get it. Everything is. He got the part ordered, was prompt on his follow-up visit, and got things taken care of quickly. All good, no issues to speak of. I hate appliance repairs but appreciate having someone who could communicate clearly and take care of it for us.

I got busy at work and asked if they could use my lockbox to deliver appliances without me being…read morehome. I was kind of hesitant but I was in a bind. They installed my appliances and even brought in my Amazon packages. This is the second time I've bought used appliances from them and I will continue to refer people here.

From the owner: Miguel's Machine offers appliance repairs, and refurbished ovens, refrigerators, washers, and…read moredryers to the Independence, MO, area.

They were nice and got us a fridge fast, reasonably priced. Will go back when the need for an…read moreappliance arises.

From the owner: Used An New Appliance'sread more

I've bought 2 different appliances from them (washer and dryer). They delivered, hauled off the old…read moreones. When one had a problem during the warranty period, they came and fixed it in a timely manner. I work with folks who are often living with limited means and I recommend them frequently.

This place sells faulty appliances then when confronted with the problems choose to ATTACK a very…read moreclearly pregnant woman and her husband not only physically but verbally with racial slurs and remarks! I recommend finding somewhere else for your appliance needs!

Able is DEFINITELY our go-to for appliance repair!…read more While we've used them a few times on different appliances, some large and some small, the latest reason for a visit was a broken microwave. TL;DR: the microwave was FIXED in less than 24 hours from my call to have them out! They were super easy to schedule with, and offered next-day service. Unlike a prior vendor who worked on the same part on the same microwave who required multiple visits, Able was able to perform the initial evaluation, diagnose the issue, and FIX the issue on a single trip, avoiding lengthy delays in a KEY appliance for our family! Lastly, and maybe even more lovely than the prompt and excellent servce: they came in under half the cost of last year's vendor! I attribute much of that to the lower amount of visits and understanding their business better! GREAT VALUE! Thanks, Able!

My washing machine is leaving suds behind after cycle is completed. I needed the filter checked…read moreand cleaned if necessary. Drew explained it would be another $300 and I said ok and to do it. His response indicated he didn't want to and he repeatedly said the diagnostic check showed the machine was emptying properly. His attitude showed he wasn't interested in fixing the problem and I consider the service call a waste of money.

We bought a washer & dryer and our experience could not have been better, from the facilities, to…read morethe salesperson, to delivery. We were very happy with them.

I rarely leave negative reviews, but my recent experience with Warners' Stellian warrants one…read more While the delivery team themselves were excellent--professional, courteous, and efficient--the sales and logistics side of the process was extremely disappointing. I was given a confirmed delivery date and time window, which required me to take time off work. Five minutes before delivery, I received a call informing me that the associate who sold me the appliances had set up the order incorrectly, making it impossible to complete the delivery as scheduled. I fully understand that mistakes happen; that part is not what frustrated me. The issue is the financial impact this oversight had on my family due to missed work--and the fact that I will now need to take additional time off when the remaining appliances finally arrive. I recognize that Warners' Stellian is a business with its own processes and interests, but there should be some level of financial accountability when an internal error creates a burden for the customer. As a result of this experience, I will be sharing my story with others so they can make informed decisions--just as Warners' Stellian protects their interests, customers deserve the same consideration. Delivery team: excellent. Sales and logistics: extremely disappointing.

Won't stand behind warranty. After the installation I paid for I realized they didn't turn water…read moreon and I had to move the tower to turn on water.

DO NOT BUY from this company. Once they have your money they do not honor their contract saying…read morethey will do repairs within 48 hours during the 1 year warranty. They were a no show even after I called them in the afternoon to make sure they were still coming. Wasted a vacation day. They rescheduled and last minute wants to change the time again after I rearranged my day off to accommodate them to begin with. When I told them that wouldn't work, crickets. They won't reply to my text or calls. Don't get screwed by this company, buy anywhere else!