Martin did a great job. I came in asking for a used serger, and he showed me a Babylock that is…read moregreat. He also suggested a guide book and thread assortment. He's very nice and very knowledgeable. I love the new serger. Every time it auto-threads I laugh!

I recently purchased the Janome Skyline S7 Anniversary Edition from Missouri Star Quilt Company…read more The purchase was flawless- my questions were answered promptly and the machine was shipped immediately. However, I live in Ohio and was unable to take advantage of the 2 free lessons. Fortunately, Martin was very, very helpful to the point where he created a video and sent it to me. He was also very, very prompt in responding to me. I wasn't expecting that because I know he must be busy. I highly recommend MSQC and Missouri Star Sewing. Great customer service, knowledgeable, pleasant- the list goes on and on. Should I ever need to purchase another sewing machine, Missouri Star will be my first choice.​

I had a great experience with Mr. Fix It in Overland Park! Tom was incredibly knowledgeable,…read morefriendly, and honest. He took the time to answer my questions, helped me find the right washer for my needs, and offered a fair price. It's refreshing to work with someone who truly values great customer service. The washer has been working perfectly, and I couldn't be happier with my purchase. I highly recommend Tom and Mr. Fix It to anyone looking for quality appliances and exceptional service! Thanks guys!

Tell people that will screw you out of what you pay for. They hang up on you, they are very…read moreunprofessional, and they won't honor the warranty or what they say. They will blame it on you and tell you it's not their problem. They are liars and they will screw you too! BUYER BEWARE!!

I was greated at the door warmly. The manager of the store is Angie. A beautiful women who knows a…read moresewing machine inside and out. I explained the problem to her. She fixed my problem and suggested better thread too. The store is a sewing buffs paradise! Furthermore, she didnt charge me a dime. All of this took less than 10 minutes. She answers all of my questions, and will definitely go back to this store. Please go to the shop if you need help - you will not be disappointed!

The ladies at Missouri sewing machine company were incredibly helpful, knowledgeable, and kind…read more They took their time diagnosing what was wrong with my sewing machines and not once did they make me feel bad about the mistake I had made. Lisa, in particular, was wonderful to work with--so lovely and welcoming! I also discovered that they offer quilting classes at a much lower price than many other places, which I highly recommend for anyone interested. Plus, they sell a great selection of quilting accessories and notions. This is definitely my new go-to place for all things sewing and quilting!

I cannot rave enough about this company!!! They are outstanding! After ordering from Best Buy, they…read morecould not accommodate our availability for delivery. I canceled the order and ordered the exact same items from Home Depot, they also couldn't accommodate our availability for delivery. All we were requesting was a morning delivery. I canceled the order from Home Depot also. Called Four High Management and ordered the exact same items... NEW in box. They SAVED us over $2000.00 in addition to delivering our appliances IN THE MORNING time by AWESOME delivery guys. I would recommend this company without hesitation. They are fantastic.

Selection is great and the prices are even more amazing!! Will never go anywhere else to buy…read moreappliances!

Never returned my call. Going somewhere else. I guess they don't want new customers. Very…read moredisappointed.

They are now located at 3109 Gillham. The selection of lamp shades was fantastic. The service by…read morethe owner (Pam) was excellent. She was extremely knowledgeable and very friendly. The prices were very reasonable and product quality was top notch. I would strongly recommend this retailer.

These folks absolutely know appliances! They know the pros and cons of every manufacturer and every…read moremodel. We now get everything there and they've never steered us wrong. In one case, I wanted an induction cooktop with a built-in fan. Hours of internet searches, and speaking with supposed "experts" at other appliance stores, convinced me that what I wanted simply did not exist. I visited Alexander & Rays and they knew immediately how to get exactly what I was looking for--which was a little known luxury brand that almost nobody carries. Oh and BTW, their installers are fantastic.

Needed help setting up my TV & remotes. I received quick, courteous, professional technical…read moreservice.

I have been buying my Vacuums, and my boys vacuums from…read moreErv's, ever since I first heard about them. They have always serviced our vacuums too! This is a family owned business with the nicest owners. I am due for a new vacuum, which they have already sold me on which one. Being a senior on a fixed income, I'm going to have to wait for some kind of sale. There's no way I could afford to buy it at sticker price. I also buy the original bags or parts for my vacuum at Erv's. They moved to a much better location that has nice parking and plenty of room. I highly recommend Erv's for your vacuum needs or repairs.

The service and knowledge of the staff is incredible. They are willing to help you at any cost.read more

Appliance Pros, 698 Forest Ave, KCMO 816-326-7010 4-3-2026…read moreAppliance Pros, 698 Forest Ave, KCMO 816-326-7010 Installed new Scotsman Ice Maker Only made sporadic ice, or did not make ice at all. Overheats. 3 service calls Unit still does not make ice and overheats, creating a potential fire hazard Have asked since the second service call for a replacement unit 3 months later, after numerous requests for a replacement, they are now saying they have "turned it over to Scotsman warranty." (What does that even mean? They have delayed by sending their "service" people, I suppose being paid by Scotsman warranty, to fix a unit that can't be fixed,) Now they are saying they offered at last repair appointment to take the unit in to be repaired. That is not true. We were going out of town to our son's wedding for a month and would have been happy for them to take it while we were gone and repair or replace. They did not offer that. And now, they say they have "turned it over to Scotsman," are delaying further. We bought it from them, it never worked, we want a replacement. They can deal with Scotsman, that is not our responsibility. They sold us a new unit that never worked.

If you need a kitchen or laundry appliance repair service, I cannot recommend highly enough:…read more Todd Reffitt of Appliance Pros LLC ph. 816-326-7010 www.applianceproskc.com Why do I recommend him highly? on 6/29/16, my husband, Paul, and I were quite impressed by Todd's: Knowledgeability (thorough explanation of appliance electrical draws) Honesty (we thought we needed to have coils cleaned for built-in refrigerator; Todd educated us & we'll handle ourselves) Speed (immediately diagnosed & repaired reason for dryer failure) and, as a bonus ... likeability! Todd advised that he provides kitchen & laundry appliance repair services; how refreshing to find a provider who is both honest & competent!