1. Joe's Carpet and Upholstery Cleaning

1. Joe's Carpet and Upholstery Cleaning

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Monterey, CA

Joe's Carpet and Upholstery Cleaning

4.6 (7 reviews)
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2 months ago

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5 years ago

I've had a great experience and have been very pleased with Joe's auto cleaning. I highly recommend him for any cleaning you may need.

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2 years ago

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Joe T.

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2 years ago

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2 years ago

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Thank you very much for the review

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8 years ago

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8 years ago

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Ask the Community - Joe's Carpet and Upholstery Cleaning

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Busy Bee Carpet Service

Busy Bee Carpet Service

4.7
(24 reviews)

I have been working with Michael and his wife for more than four years now. I just adore them…read more They have a "can-do" attitude, always willing to accommodate my needs and go above and beyond. If there is a question about whether something can be cleaned, they ALWAYS alert me beforehand to ask if I want to continue. They provide superior washing of my rugs and carpets and upholstered furniture, for both my own needs and for my rental home (which can sometimes require a quick turnaround). Their pricing is more than fair and they are just lovely people to work with. I rarely see such happy people these days who actually enjoy doing the work that they do. They are smiling and laughing every time I see them. I have recommended Busy Bee to my friends who also appreciate the quality, attention to detail and friendliness. If you happen see any reviews that are not complementary to Busy Bee, I would question those reviews.

I had one of the worst service experiences I've ever had…read more I scheduled an appointment with Michael, the owner, 10 days in advance. We discussed everything clearly over the phone: square footage, number of bedrooms, and expectations. He quoted me $200-$250. I confirmed again the day before the appointment. On the day of service, they showed up late. Once inside, Michael suddenly started asking about my move-out date. When I told him that the next day was my last day, he immediately changed the price to $380, nearly DOUBLE what we had agreed on. When I reminded him of the original quote, his wife -- who was with him -- became extremely rude and started yelling, saying: "It's either you take it or we leave." She literally pulled him toward the door while I was trying to calmly say, "Let's talk and clarify this." Their attitude was aggressive, unprofessional, and clearly an attempt to take advantage of the fact that I was moving out the next day and under pressure. When I said this felt unfair and dishonest, their response was essentially: "We don't care." Then they left. Because of their behavior, I was left scrambling at the last minute and risked losing more of my security deposit. This felt like a classic bait-and-switch: quote low, then jack up the price when they think you have no choice. Late, rude, unprofessional, and greedy. I do not recommend this business to anyone -- especially if you're on a deadline.

Joe's Carpet and Upholstery Cleaning - auto_detailing - Updated July 2026

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