Despite listing their Saturday hours as being open until 1pm and refusing to take reservations for…read moreoil changes, they consistently refuse to take vehicles for oil changes after 11:45 on Saturdays (even when there isn't a long line). This has happened to me on multiple occasions. It's deeply frustrating for people who work insane hours to take the time to drive over (with plenty of time to spare), only to be told in a very brusque manner that they aren't accepting any more cars. It should be noted that other locations don't seem to have this problem- it seems to be a quirk of workplace culture specific to this particular location.

Fast friendly service, it's a great price the employees are really helpful. They let you know if…read moreyou cars needs attention. I had no idea my rear wiper was completely falling apart. They replaced it in 10 mins. Highly recommend this place

I moved to Colchester a few years ago. Since being here we used a regional tube and lube store for…read moreoil changes and tires. Went to Mikes for some parts one day. They treated me well and helped with parts. I started having them change oil and auto parts. Eric, Mike and Eric 2 do a great job and knowledgeable. They go out of their way to help! Thank You Guys!

Awesome service and extremely knowledgeable. They go out of there way to help even when they dont…read morehave to. highly recommend this auto store!

Great guys to work with - fair and honest labor prices, and when you buy a car through them, they…read morehave a bumper to bumper warranty that most places don't have.

From the owner: We specialize in fast, friendly service. We work on all types of vehicles. We offer a variety of…read moreservices from oil changes to replacing a motor.

I was told yesterday that I had a nail embedded in my tire and since I am at least 150 miles away…read morefrom home it was in need of attention. Being Sunday not many places open for tire repair , but VIP was open. Staff were friendly , knowledgeable and helpful. I asked if it needed to be fixed and he recommended it due to the fact of my lengthy driving on the tire and causing more damage causing me to pay a bigger fee to repair it. I definitely recommend this business and will return for future needs.

Really appreciate the awesome service and support from the team at VIP in Burlington. Had an issue…read morewith the tire light coming on after hitting a pothole while on a long drive. Great guys! They were responsive and generally awesome during what seemed like a busy time in the shop. Their support of make-a-wish foundation is an added bonus.

My son is a UVM student and I'm based in Boulder, CO. One month into him taking a car to…read moreBurlington, I got the "the car won't start" call. We have an amazing mechanic in CO (Chan Foreign Auto) so finding a reliable and trustworthy mechanic in Burlington was a big worry. Nothing like ripping off that band-aid right away! We found Brian's North End Auto after a quick/frantic google search and the experience was amazing. The drop off and pick-up were easy. They diagnosed a simple battery replacement which was a huge relief. The repair was quick and Brian communicated throughout the entire process. I look forward to our Subaru being serviced/repaired at Brian's over the next few years.

After a bad experience at another repair shop I went to Brian's and immediately got excellent…read morecustomer service... The technicians explained everything ( very patient with all my questions too) repaired quickly and within my tight budget! These guys and ladies are amazing!

Keith and his crew quickly diagnosed our AC problem and efficiently repaired for a very reasonable…read moreprice. I recommend them to everyone!

Amazing customer service. I called for a last minute hole repair in my tire and they got me right…read morein. They are not the type of people to rip you off and actually charge what the service is worth unlike a lot of dealers. 10/10 recommend!

I just had the transmission fluid flushed and changed along with the filter. The guys were…read moremeticulous with the work they did. The work took longer then they or I expected. They explained why it took longer and only charged me what their job program called for. Even though it took about 2 hours more to do the job. I will defiantly be using them again. Thanks guys!

Consistently great tire and general auto service at reasonable prices! Excellent people to deal…read morewith!

Whenever we have an issue with one of our vehicles, we bring it to Essex Automotive because we…read moretrust them. With their first-come-first-serve style of getting annual services/tires done, there is almost never a time they will not take your car that day. The service has also been great, and they do not up charge on services or 'find' something else that needs to be 'fixed'. Very thorough service.

My recent experience compels me to ask myself would I want to give my business to this opertion?…read moreI visited its website in June to learn about their service offerings and, having some questions, sent my inquiries via their contact form: as of today, FOUR MONTHS LATER, I have had no response. While on the site, I noticed a field for discount coupons, but when clicking on it...NOTHING CAME UP!?!?...If this is the level of competence present @Essex Auto, I don't want them working on my car!!!!!

Outstanding service! Highly professional ... very reliable ... dedicated to customer service!…read more I highly recommend Vitalie for all your automotive needs.

Fast, got me in quickly, fixed up my tire with a nail in it and did my state vehicle inspection in…read morea few hours with no appointment on a weekday. Great service and nice people.

The only person I trust with my cars! Whenever anyone asks for a reputable mechanic, I send them to…read moreSteve. He has probably put his hands on 30-40 of my cars and he ALWAYS does a top notch job for a great price. I've been telling him to raise his labor rate for years!

If you're searching for an honest mechanic who knows what he is doing and isn't out to take…read moreadvantage of people then look no further. I have been getting service done on my vehicles here for years up until I just recently moved and now I am having trouble finding a mechanic I can trust like Steve in my new town. He is very friendly and like I said he won't take advantage of you and try to sell you on things you don't need.