I was told yesterday that I had a nail embedded in my tire and since I am at least 150 miles away…read morefrom home it was in need of attention. Being Sunday not many places open for tire repair , but VIP was open. Staff were friendly , knowledgeable and helpful. I asked if it needed to be fixed and he recommended it due to the fact of my lengthy driving on the tire and causing more damage causing me to pay a bigger fee to repair it. I definitely recommend this business and will return for future needs.

Really appreciate the awesome service and support from the team at VIP in Burlington. Had an issue…read morewith the tire light coming on after hitting a pothole while on a long drive. Great guys! They were responsive and generally awesome during what seemed like a busy time in the shop. Their support of make-a-wish foundation is an added bonus.

My UVM son had a suspension issue while at school with me 500 miles away. He knows little about…read morecars and has a 2008 Sienna with 195k on it. I found Dolans here on Yelp. They could have told him it needed a $3000 flux capacitor. They identified the front struts and fixed them reasonably. They even sent pics of the failed strut . Thx I would trust them in the future

Exceptional service. Professional, very friendly, and reasonably priced. Highly recommend if you're…read morelooking for honest and dependable automotive services.

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

I think their prices are high and was disappointed at their unwillingness to road test my car after…read morea repair. It doesn't inspire confidence. Every mechanic I have ever known in over 25 years always road tests a car after they touch it.

Please save yourself the headache and avoid the Tire Warehouses. Unprofessional, over schedule,…read moredangerous results.

I guess the positive reviews are from their friends, because no one there will call you back…read more Appointments scheduled online or via the phone number don't seem to exist in the store, and the store manager appears to be a figment of someone's imagination. Even the call center people can't get through to the store manager. I'd say avoid - but considering they are probably "too busy" i doubt this will affect their business too much. Shame

Bottom line: I highly recommend this company. The value was excellent. They are honest and fair. I…read morewish they were based in Atlanta. If you want more information, I was in town for a ski trip (from Atlanta) when my wind shield wipers tore and I needed fast service with multiple snow storms predicted for my long drive. I was near this shop when I pulled in and asked if they could help and Scott and team at VIP tires and services really gave me a VIP service. I was on my way next to Ohio (long road trip) and super pressed for time when the team went above and beyond by replacing my wipers and double checking my fluids to give me extra peace of mind for the trip. Thanks again for your service! I appreciate you!

it has taken over a day and a half to get four tires. I made an appointment for 9 AM on Tuesday…read more VIP didn't touch the car. Apologies all over the place, "bring it in on Wednesday and we'll take you first." not even close. The staff treats customers like trash. While I was waiting three other customers were screwed over as well.

E & E Tire saved the day for us! We had to travel back to New York and, soon after getting on the…read moreroad, we got a flat tire. We must've gone to four different tire places and all four turned us away. E & E was the only place willing to help us out. In just under an hour, we were back on the road. Thank you so much!! Laura H.

I had a terrible experience at your Riverside avenue , Burlington outlet today, 08/12/25. The guy…read morethat attended to me did a shabby job and packed my wet tires which removed from my car on my back sit without a plastic bag and when I told him that he messed up the seat, he started yelling and asked me to leave. He also over charged me and collected $130 to swap my summer tires to winter tires. management needs to do something about his attitude and his work ethics. It is horrible. Peter

The people were very friendly and even offered a loaner vehicle. The work they did seems to have…read morebeen done well. The reason for the 3 star review is the HIGH cost of services. I was quoted $600 for a repair. I brought my car to another dealership for the SAME work and was charged $167 for the repair job AND an inspection. It's hard for me to comprehend an ethical way that this service could cost so much more at Girlington than at other garages. if you go here I HIGHLY recommend doing your research and asking other garages for estimates.

Just wanted the front brake pads looked at. Dropped the car off, was quoted $140 for an oil change…read more(?????) and did not hear anything until I called later that afternoon, and was informed that they only provide free inspections with service. When I inquired about an inspection I was quoted $170. I went to Girlington Garage initially because I've been ripped off for services before, but even I know how much an oil change and an inspection should cost. Unreal.

David claypool was great. I was damsel in distress with one blown out tire.... but my other tires…read morewere not in good shape... so he suggested a good value studded snow tire.... I have worked with before and have never been dissatisfied. He does not try to up sell you! Miki D.

For a place that charges a great amount for snow tires they sure as hell don't accommodate their…read moreguests for changing tires. By the way, there are no appointments available, which is a really bad business model for people who actually have other things to do or work or school. I understand there's a great demand for putting on snow tires as well as taking them off, but a combination of their working hours and taking no appointments really doesn't help the average person.

Approximately 11 hours to get to my location. Ended up getting stuck twice having to winch…read morethemselves out. Trashed my neighbors mailbox's And then just took off, without a word.

I have been a client of hometown for 8 years and my folks even longer. They've always treated us so…read morewell, fair prices, short repair times, honesty and integrity; however, they just lost a decade of loyalty to one incredibly unprofessional phone call. On September 20th 2024, I brought my 2007 Honda Fit to Steve to take a look at some service lights and a funny noise. He fully diagnosed it on the spot, told me I needed to bring it back for a new transmission and new brakes and that he'd call some parts companies and get back to me with an estimate. He never contacted me again. A few nights ago, 12/2/24 my engine started billowing smoke late in the evening and I emergently had my car towed to hometown after hours, thinking that as a loyal customer they may be able to get me in. Instead, I got a phone call from Steve telling me that they have never and will never work on Honda Fits, my car is blocking the plows (there is no snow) and that I need to bring it elsewhere. I asked for a recommendation, and he told me that no one will work on a Honda fit and he won't send me to one of his friends. I brought up the diagnostics he did, and he told me that when he did it "6 months or a year ago" (actual timeline = 10 weeks) that he did indeed call me back with prices, "or maybe left a message". So in one conversation he both admitted that he did work on my car and looked into parts but that he also has never worked on my car and won't in the future. I think I asked one more question and he told me my keys were in the cup holder and hung up on me. Great business, Steve!

I had a great experience buying my new tires here (williston location)- I am honestly surprised…read morethat this place is rated as 2 stars. I went a few weeks ago when it was insanely busy with customers switching from winter tires to summer tires. An employee, Jack, took time to explain different tires to me and showed me some options I hadn't even thought of. He was very patient and thorough (I know very little about tires)-- he asked questions that made me feel like he really wanted to make sure I was getting the right tires for my car and not overspending or purchasing something that didn't really make sense. He was very knowledgeable about reimbursement programs, etc. If he didn't know an answer to my question he looked it up right then. Being a female I really appreciated working with him because I honestly feel like most guys in the auto industry just try to rip me off knowing that I know little about cars.

Terrible experience with TFT. I originally went to Earthycars and asked for an alignment. Adam…read morefrom Earthycars made a call and sent me to Town Faire Tire. Town Faire Tire didn't even ask my name or info, and after the alignment they said "go to Earthycars and pay Adam." Turns out Town Faire Tire broke my steering rack.