I went to J&J about getting my car inspected...the only shop that was friendly and helpful when I…read moresaid I needed walk in service if available. I got the inspection done today and the experience was great. Jay, one of the owners, welcomed me to the shop, very friendly. I sat in the waiting area after they started the inspection. There was another customer there and we started chatting. He couldn't praise the guys there enough. This other customer and I started lamenting how a lot of businesses don't provide the same customer experience we were use to from when we were younger (yes, bunch of old guys lamenting the world is going to...) and he said J&J is one of the exceptions. Jay showed me some additional concerns on my car...brake and tire wear. He showed me the problem areas and said I have some time left but these expenses are coming down the pike. It was refreshing to see this sales approach...I was aware he was upselling the other services they offer and I was totally happy with that...that's what all businesses must do. It was the approach, education, and showing me why the repairs would be needed that convinced me that when I need the work to be done, I will go to Jay and his team. Well done guys and keep it up! PS: they have the cutest wall of kids pictures that puts a smile on your face.

J & J has been doing my inspections for years. They're quick and friendly! Love this spot!read more

Al and Rory at A&G were so accommodating when they ended up with my sister's old car. It had been…read moretowed there after it broke down. My sister is virtually home-bound, and had used this 20 year old workhorse Honda Element to go back and forth to medical care once a week. The loss of the car was traumatic - and she was finding this circumstance very challenging. Al and Rory were patient, understanding, compassionate, and extremely accommodating with her and then me. When I came to clean out the car before it was junked, I met them and they were every bit as sensitive and helpful as they had been on the phone. Although I've never had work done in their shop, their expertise and sensitivity to our situation makes me perfectly comfortable recommending them to those who need repairs and related automotive work. A rare find - and I am very grateful for their help.

they were very responsive to my needs and helpful. vinny m. they kept in touch with me…read moreabout my service call.

I had a good first visit. When I called for an appointment, the rep was kind, quick and helpful. My…read morecar was taken in quickly after arrival and my oil change was complete within an hour. I was comfortable enough in the waiting room and had access to WiFi so I could do some work. I used a coupon and my total was around $85. I was a bit surprised because I usually pay around $70 at other places, but they did use Euro grade because I have a cooper. My only other thing was that the technician who moved my car was smoking as he got into my car. He wasn't smoking in my car but the smoke got in there and I could smell it for the rest of the day. Otherwise, I was very satisfied and will be happy to come back. It's obvious that people coming in love coming here and respect the work done.

Do not come here for an inspection ever! They will find…read moreanything wrong with your vehicle to fail it. First they will up sale stuff you don't need like "new" tires, meanwhile you're tires are still good. Then they will remove your inspection sticker without your permission and basically force you to do what tell you or recommend.

I have an old Pontiac Vibe. It's been grumbling at lights forever. Not loud, just that low animal…read morenoise, like it's sick of the whole business. Manny hears the groan, does a long intake cleaning, blasts out a lungful of black sludge. Kathy said the smoke was everywhere. Now it purrs. SIts at red lights calm, like it's done fighting the leash. This after two other shops just poked around and shrugged. Front end went crooked after that. Kathy explains it's a busted strut, leaking transmission. Manny fixes it. Makes a part himself. I take it on the highway. Straight as a rail, smooth as glass. Saw I was going 85 and thought the speedometer was off. No, just my car, shaking off the years. Moving out of Beacon soon, but I'll still come back.

Quick and polite service and you're told ahead what they need to do to fix a problem or do the…read moreservice on the car. Priced much more reasonably than other car shops or dealerships.

Honest, Excellent ability to Diagnose any Issue. Wall full of specialized tools for different…read moremanufacturers - I am a retired auto technician - A few years ago I stopped doing my own work, and in the Area, of all the shops around, this is the only place my family and I Bring our cars -thank you Bob, Brandon and Alex for making it a comfortable change from Mechanic to Customer -

all of these reviews are several years old and from the previous owner of the business, bob. the…read morecurrent owner must have bought the business from bob and kept the name, reviews, and anything else positive about bob's business. brought my car in and am totally dissatified with what was not fixed right nor the outrageous price i was charged. i would give them --5 stars.

Scott is great, no matter how busy he is .He always is able to take care of us in a timely manor .read more

I had a deeply disappointing experience at Haviland Auto Repair on April 21, 2025, around 3:45 PM,…read moreand I feel compelled to warn others about the unprofessional behavior of the owner, Scott DeLucca, and his uncle. I walked in for a New York State vehicle inspection, a service they advertise, but from the moment I arrived, Scott was dismissive. He immediately assumed, "You're probably here for an inspection, that's the only time you come," which set a negative tone. Before I could even respond, his uncle chimed in, bringing up an irrelevant issue about tires I supposedly didn't pick up two or three years ago. What does that have to do with my inspection? Absolutely nothing. It felt like a deliberate attempt to shame me and avoid doing their job. I expected to be treated with respect as a customer, but instead, Scott and his uncle teamed up to make me feel unwelcome. They didn't offer to inspect my vehicle, nor did they provide an appointment, which they are legally required to do under New York State law (§ 79.8(c)--if they can't inspect your vehicle right away, they must offer an appointment within eight days). Instead, their hostile attitude left me with no choice but to walk out--it genuinely felt like they threw me out for no reason other than their own bad attitudes.

Good service Good owners They work with you and are honest . I had brake work done It was done…read morecorrectly and no problems.

I called Middletown Auto Repair mid-morning and spoke to Chris. I asked about brake service for my…read moreSUV. After taking a few key pieces of information, Chris said he'd call me back within the hour to let me know how he could help. As promised, within the hour, Chris called and asked me to bring in my vehicle. He and his team took a look and were able to replace my brakes. I was in and out of the shop in under an hour. The work was exceptional. Chris was wonderful to work with. The level of customer service was remarkable. I will definitely be back for any future needs with my car- routine maintenance or otherwise! It's not often you find an honest mechanic. I highly recommend Middletown Auto & Repair!

While it was my first time, they were friendly and quick! I have read only great reviews on them…read moreand almost everyone I have spoken to have recommended them!

I have never had a bad experience here. The people who answer phones & greet you when entering are…read moreso nice. I wish them all luck in their new endeavor!!!