We love John at Vails Gate Tire and Auto. They never do more work than needed and are fair with…read moretheir prices. John treats you like family. I was also very happy to see that when driving my car out they had put a seat protector so that nothing got on the seat. That's how it should be!

I had a very disappointing experience at Mavis Tire in New Windsor, NY, and I won't be returning…read more I made an 11:00 AM appointment on Friday, July 3 to repair a slow leak in my front right tire. A simple tire repair should not have taken 2 1/2 hours, yet that's exactly how long I was there. What I don't understand is why the technicians spent time opening my hood and inspecting mechanical components that had absolutely nothing to do with the reason I came in. I wasn't there for a vehicle inspection or maintenance--I was there to have a tire repaired. My tire should have been fixed promptly, especially since I had an appointment. To make matters worse, I was charged $43 to repair a tire with a nail in it. Most reputable tire shops charge around $20 for a standard plug-and-patch repair. The biggest disappointment came a week later when the tire started leaking again. I had to take my vehicle to another tire shop, where they repaired it correctly. While waiting, I also noticed that the customer experience left a lot to be desired. The restroom was dirty, the waiting room had uncomfortable chairs, and the television was broken, making an already lengthy wait even more unpleasant. So, after waiting 2 1/2 hours, paying what I consider an excessive price, sitting in an uncomfortable waiting room with a dirty restroom and broken TV, and then having to pay another shop to repair the same tire correctly, I have to ask: Why would I ever go back? Based on my experience, I cannot recommend this location.

Great shop. Honest and reliable owner and staff. We go here for everything. Frank always says to…read morebring the car in within a few days when we call. Always busy, but fits us in. Wouldn't go anywhere else! Ignore any bad reviews. Cathy and Anthony Greene

Finally found an Honest and Experienced shop that I can trust. Frank fixed my 1964 Chrysler that…read morenobody would touch. Frank is a Stand Up Guy. Patriotic and straight forward. I highly recommend Riff & Sons for all you automotive needs. Late model and classic.

Good service Good owners They work with you and are honest . I had brake work done It was done…read morecorrectly and no problems.

I called Middletown Auto Repair mid-morning and spoke to Chris. I asked about brake service for my…read moreSUV. After taking a few key pieces of information, Chris said he'd call me back within the hour to let me know how he could help. As promised, within the hour, Chris called and asked me to bring in my vehicle. He and his team took a look and were able to replace my brakes. I was in and out of the shop in under an hour. The work was exceptional. Chris was wonderful to work with. The level of customer service was remarkable. I will definitely be back for any future needs with my car- routine maintenance or otherwise! It's not often you find an honest mechanic. I highly recommend Middletown Auto & Repair!

Went in for a NYS inspection and found out that I needed front struts and wipers. I left my car…read moreovernight and it was repaired the next day without any issues. Great service at a great price and the staff was very friendly and accommodating at the same time. Couldn't ask for anything more.

I'm writing this review as a former employee who wants to offer insight for potential customers…read more During my time working at this mechanic shop, I witnessed several troubling practices that customers deserve to be aware of. There were instances where parts were charged for but never actually installed. In some cases, unnecessary parts were sold to customers who didn't need them, and at times, the work billed was not fully completed. These practices were not isolated or accidental--they happened frequently enough to be considered routine. Additionally, the shop often lacked qualified technicians to perform repairs properly. Corners were cut, and customer vehicles did not always receive the level of care and attention they deserved. I'm sharing this to encourage others to ask questions, request to see the old parts that were "replaced," and to get second opinions if something doesn't feel right. Your safety and your wallet are worth protecting!

The best mechanics I've ever had. They're honest and thorough. I never get my car back with any…read moreissues. I swear by them

They were more than accommodating Broke windshield wiper…read moreblade from snow storm a couple of months after winterizing service for my car Took me in without appointment right after I called Replaced wiper No charge for it In out done Quickly friendly professional service

Ralph is an awesome guy. Great work, even better chats. Will certainly be coming back again and…read moreagain

Came in to get an oil change, great customer service and nice waiting room. Also fixed both of my…read morelow beam lights that were out. Would definitely recommend!

My car was towed to them after it broke down. They were professional, helpful, and patient. I had a…read moretough decision to make and they walked me through my options. Highly recommend. Al and Rory are great.

Al and Rory at A&G were so accommodating when they ended up with my sister's old car. It had been…read moretowed there after it broke down. My sister is virtually home-bound, and had used this 20 year old workhorse Honda Element to go back and forth to medical care once a week. The loss of the car was traumatic - and she was finding this circumstance very challenging. Al and Rory were patient, understanding, compassionate, and extremely accommodating with her and then me. When I came to clean out the car before it was junked, I met them and they were every bit as sensitive and helpful as they had been on the phone. Although I've never had work done in their shop, their expertise and sensitivity to our situation makes me perfectly comfortable recommending them to those who need repairs and related automotive work. A rare find - and I am very grateful for their help.

I've been a loyal, faithful customer for years now - and for a reason! These guys are THE BEST!!!!…read more - They are genuinely nice guys, and dealing with them is a pleasure! - They *really* know their stuff - repairs and maintenance are expertly done in a clean, organized shop (always a good sign). - They are honest to a fault. One of the first times I brought my car there, they took the time to explain two repair options at very different price points instead of automatically steering me toward the more expensive one. I chose the less costly repair, and while they may have made a little less on that job, they earned a customer for life! I simply wouldn't dream of taking my car anywhere else! If you're looking for honest, expert care for your vehicle, go to Fischer's. You'll be *very* glad that you did!!!

I've been using Fischers for over 20 years. They are the best auto mechanics I've ever used;…read morehonest, dependable, expert in every way.