My boss came by to grab food! Wow it was so delicious. I enjoyed the pizza and salad that was offered here. I don't recall the names, but it was enough to keep me full. I believe we had various of pizzas and I enjoyed it a lot. read more

Used to go to the Troy location frequently, even when they were on the other side of 55. But, things seemed to change over time. We started going less and less. Pizza sizes got smaller. Finally, even told we were going to have to pay extra for lemon slices (if more than 2). My partner and I were talking to each other about the changes. The server overheard us and copped an attitude. Came at us verbally. We left and are not going back. read more

We love Joe's and visit the locations in Edwardsville, Godfrey, and Troy. Went to the Troy location with the family after a baseball game. From the start things were off. Took a while to be seated although only 3 tables were occupied. Our server who said he was new was overwhelmed from the start, getting drinks for six, taking our orders and double and triple checking. 25 minutes later he came out to say they were out of iceberg was romaine ok. 5 minutes later (30 minutes!) he told my husband they had no lasagna. It took him six trips to get our food out when it was finally ready. It was a mess! Guess we will stick to the other better-run locations. Food was good as usual but service ruined it. Restaurant filled up and it looked like the other servers were great. Need to train all new servers! read more

Don't go there.The company I work for in Troy ordered $200 worth of pizza and was told at last minute it was void. No explanation and was told money would be returned in 5 business days!!! If they do not want business that's fine but be up front about it. Our company is 35 people and a bunch of us eat out locally on fridays. Joe's pizza lost a lot of customers today. They do not deserve the 1 star I have to give them for this review! Again do not waste good money in Troy there are better places that love hard earned money!!! read more

Don't go there. I ordered an adult spaghetti with meat balls and extra sauce and a kids spaghetti meal. Asked for some Parmesan cheese. Got the 2 meals that barely had any sauce on both. Meatballs were either freezer burnt or something. They were dark inside and I couldn't cut them. I didn't get the applesauce or drink with the kids meal. Also didn't get any parm cheese. Called to talk to the manager and they said the manager wasn't available. I asked to have the manager call me back and they never did. Go to Alfonzo's. Don't waste your money or time on this place. read more

Joe's Pizza & Pasta - Spaghetti with no sauce . - Pizza Near Me - Troy, Illinois

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My Italian American family and I come here any chance we get. My grandfather literally orders something different on the menu every time and always leaves satisfied. I, personally, get the gluten free pizza, which is very good! The service is normally prompt and everyone has always been nice. Also, we have never encountered any problems with cleanliness. Give Joe's a shot next time you are looking for some good food! read more

Joe's Pizza & Pasta - Spumoni - Pizza Near Me - Troy, Illinois

I went to Joe's to play the golf simulator and was denied access to the simulator five minutes early. Later while we were there, another group came to play the simulator and the same employee that denied my access allowed them in ten minutes early and took their order. Very poor customer service. read more

You close at 9pm but stop taking tables at 7:30pm on a Wednesday night? Ridiculous!!!!

I'd rate it less for the service provided as there was no service provided... my date and I wait for almost 20 minutes without anyone even noticing us after we were seated. After 20 minutes, my date decided that this wasnt worth it and wanted to leave. All for the management to give a bland excuse that even though we were seated, people beside the counter weren't notified to check on us.... honestly food smelled pretty good, too bad customer service was horrible. To all who wish to take their dates to this place, be forewarned, staff may forget all about you and you might not even get the chance to order anything, even if the place isn't to packed, because it sure wasnt tonight.... read more

Let's start with the service. I don't care what time, what day, it's always going to be great. We come on the regular now and look for a waitress by the name of Tabitha. My partner and I routinely ask for her and it NEVER disappoints. She is collected, attentive, and the girl doesn't stop. Pour a beer, grab refills, talk to the babies, help out a co worker, answer the phone... non stop busy bee. The pizza is great and the cauliflower crust is totally worth the try. The sauce is sweeter and compliments any topping. Pasta comes out of the oven PIPING hot and if you do t eat it all, it's nothing less than a righteous leftover for work. Take time to hit this place up. You will not regret it! read more

Absolute worst service. Waited over 15 minutes at our table. Not a single acknowledgement from any of the three girls we saw working. While they had time to stand around, my husband asked if we could make our order. Still no one came. It was not busy. We ended up leaving . Really disappointed. read more

Server was great. Pizza and salad were delicious. Atmosphere was good because they were not real busy.

Great lunch specials . Great prices. Really sweet wait staff. The lunch specials and kids menu makes it affordable.I love taking the Grandkids there for lunch. They have awesome sandwiches too. I am going to try their lasagna next trip. read more

Unfortunately I am being forced to leave this review of which I will be candid, clear, and tough on this business. We are frequent patrons to this establishment, often Saturday afternoons for a ball game to which we dine in and have salads, wings, and pizza. On this occasion, of which was shockingly appalling on numerous levels of restaurant experience (bill pre tip $103). We started with some salads and wings (both of which were fine) - but we ordered a pizza with "extra sauce" (below is attached our extra sauce photo of a slice) if you are confused, you should be, because there is no sauce. We informed the waitress immediately of the issue, but as courteous customers we are never demanding or rude and simply asked for a side of sauce. The problem with this, is the pizza jsut wasn't the same. It was literally no sauce, no taste, and most importantly - not even close to worth the premium they are charging. I forgot to mention, when we asked for extra sauce, the poor waitress went back to ask the kitchen, and we could literally hear the waitress and the kitchen arguing. I will quote the highlight "I am not an idiot!" At the end of the meal we overall gave our displeasure, and even requested the manager. To which the "manager" never came out. I hate giving a review like this - but the experience, cost, quality level was shockingly egregious and overwhelmingly awful. I'd say the worst part was lack of professionalism from the manager. They have lost a frequent customer - and I'm sure "Joe" of Joes pizza would be irate to learn of how his joint was run on Sunday June 12th 2022 read more

Joe's Pizza & Pasta - Pizza with "extra sauce" - Pizza Near Me - Troy, Illinois

Waited over an hour for pizza. The server claimed the kitchen messed up and never made the pizza after waiting one hour. We left without ever getting the pizza. Ordered a large salad, but did not get enough for two people and was charged extra for a 2nd salad dressing (word to mgmt: should not be charging extra for a skimpy salad dressing for a large salad). Bathrooms were dirty as well. Will not be coming back, and recommend others don't eat here as well. This is not the first time I've had problems with this Troy IL location. read more

Lunch at Joe's was a great experience. The service was friendly, the food was delicious, and the lunch prices were on par with the cost of fast food. It was so worth taking the time to sit down and enjoy good food in a nice place instead of another bag of drive through in the car. Definitely coming back. read more

the pasta was very good - my husband had the meat sauce = I tasted it and really thought the flavor was great. I had the marinara sauce that was good but had a spicy aftertaste . our waitress was just awesome = very friendly, and knowledgeable about the menu. the atmosphere was so nice, not noisy and you could actually have a conversation with your companion. read more

Service was great and the waitress was very attentive. Food was fairly good and portions were huge. Considering the amount of food we got it was a bargain! My 7 year old also said it was the best kids menu. Overall a good dining experience while passing through for spring break. Will eat here again next time we are traveling. read more

Joes pizza is really good they do that thing where they put some of the pepperoni under the cheese and I personly really like that also there bread is gas if you go you gotta get some bread read more

Love this place! My favorite item is the garlic parm wings. I like the bone-in and boneless. The pizza is amazing (Chicago style is a must try!) and we love the garden salad. Lots of veggies and awesome ranch. read more

Joe's Pizza & Pasta - fried chicken wings - Pizza Near Me - Troy, Illinois

Very terrible service. The server attending me was being very rude and just throwing the food at me. I do not appreciate them laughing at my daughter. Food was alright but not what I was expecting. Get new servers!!!!!!!! read more

My wife talked me into trying it for a second time. I have been to few places that have gotten worse the second time. Wilted cold salad, cold pasta, and an employee was yelling that he wasn't paid read more

Been there 2 times in the last 3 months and the same thing, wait over an hour for a pizza. The place is not full of other patrons so can't believe it takes that long for a pizza, hate to order a Chicago style. The Mgr stated they were understaffed. On our most recent visit the table next to us that arrived about 10 minutes after we arrived was told there pizza was coming and they requested for it to be boxed to go. Then the waitress came back to their table and informed them that something happened to the pizza and it was being remade? The family at that table just got up and left. If someone doesn't step in soon another restaurant in Troy will fail. read more

Was in for lunch with my friends and thought we had a decent meal. I took my husband there a couple days later. They showed a lunch pizza special for $8.49 on their menus board in the restaurant . When the bill came we were charged $8.99. We asked the waitress and she went for a menu and it showed a price of $8.99. Asked to be charged the lesser price as that is what they have displayed in their restaurant and she said couldn't. Asked for manager and young man came over and showed him the issue. He argued there was a price increase. We explained that it was advertised for the lessor price and if there was an increase the board should have also been changed. Basically he said no and walked away. So every person that orders that special is getting overcharged and that .50 cents per Order adds up. The food was ok but won't go back and be overcharged. read more

The Troy location has gone down hill. Service is horrible. 45 minutes after placing my order they called and said that their delivery driver wasn't even there yet. It would be another 30 minutes. Now it is an hour later and still no delivery. The gal answering the phone confirmed my food has been sitting under the heat lamp for at least an hour. I'm sick and can't pick it up myself. This is not the first time this has happened. A couple of months ago it took over 4 hours to get my order. I am done with Joe's and thats a shame because usually the food is really good. read more

We have ordered from the Troy, Illinois location several times using the online ordering to pick up for dinner. Out of the last five or six times, our order was only ready on time once. Today the order was placed about five hours ahead, yet I still had to wait 20 minutes for a sub sandwich. Very disappointing and we won't be ordering again. read more

No More. Terrible service and not the first time. food is good but the service is always bad, always. they ruined our diner last night by serving half the table and not serving the other half for 22 minutes. the servers lie to you about times just to get buy. to many other good places in Troy to eat and not put up with their nonsense. read more

Well to say Im disappointed would not even describe the experience I had with the food at Joes Pizza. The garlic bread was hard as a rock...it smelled good but we could not bite into it. The housesalad was so blah...2 olives ..1 small tomato and 1 slice of cucumber. The alfredo sauce was not as good as some I've had elsewhere. I really try to support small business in Troy but I will never go here again. I do not like to leave a bad review and I hardly ever do but I felt I had to. read more

I've eaten there twice and won't return. It's ok but just that. Ok. I bought regular crust first and upon a later visit Chicago style. The pizza crust was ok on the regular not bad like Peels but nothing special. I just didn't like the sauce. The Chicago style crust was done on the top and bottom but real doughy under the cheese. I ordered pepperocini hardly had any on it and extra sauce but it barely covered the top with bare spots. It was again just ok. I would say fronzen Tombstone is better than both varieties. I had a cannoli and it was ok. read more

Awesome pizza, really fast service, friendly staff. The tasty cheese-filled breadsticks came out almost immediately and the accompanying dipping sauce was their yummy meat sauce. They have a nice selection of cheesecakes. We enjoyed the turtle cheesecake. I love this place! read more

Joe's Pizza & Pasta - Half pineapple, half Joe's Deluxe. Yummy! - Pizza Near Me - Troy, Illinois

Some of the best pizza we've found in the St Louis area! The sauce is similar to what I've grown up on! Also, they don't shove this "PROVEL" nonsense down everyone's throats as many businesses in St Louis do. PROVEL belongs in the trash, and that is that! Awesome job Joe's!! read more

Pretty large menu. they accommodated our soccer team and families after a game in their side room. the server was very sweet, and she worked hard to ensure everything was right and billed right to each family...would recommend! read more

Good food. I've had pizza, wings, salad and toasted ravioli. The sauce for dipping the ravioli and is loaded with meat. I believe it's their spaghetti sauce, and it makes it worthwhile to go there and try spaghetti next. read more

Their pizza in food is very good. The problem with Joes is they charge you twice as much. You could eat at a four-star restaurant for what you have to pay to order one pizza for your family at this place. I guess people are paying it but we will only do it once in a while. read more

Terrible experience here tonight . Understandably busy on a Friday night we sat there for at last 10 minutes with no service. I have zero issue with slow service when restaurants are busy . But when your table gets no attention and tables are seated and served , after coming in well after us, really disappointing in a location that has approximately 15 tables total. Equally disappointing was the manager response . He said OK when I shared my frustration. All the servers were also standing at the cash register area , seemed more interested in hanging out vs taking care of customers. I don't recommend this place unless you can overlook terrible service . read more

The WORST EXPERIENCE EVER! AND I WILL NEVER EAT THERE AGAIN! I ALSO HAD TO REPORT TO MADISON COUNTY HEALTH DEPARTMENT! The management is a joke and it seems she cares more about laughing, flirting, and playing with the male waiter there ( don't know if that is her baby's father , she's pregnant and that's why they were acting that way?) then doing her job! And I don't know why a manager is waiting tables to begin with either! I couldn't believe what I seen! AND it wasn't even me this happened too! This lady sitting at the table next to me (with the same waitress / manager named Tabitha ) ordered her food and the waitress then brought her her food RAW! The lady kindly asked Tabitha if it was raw and Tabitha said yes it was. The lady then kindly said I no longer want it and just said don't worry about it ( I would have said the same thing! ) And Tabitha continued to say well it's too late you have to take it and pay for it, they are making another one for you. She said she didn't want it, and still she made this women pay for this meal because "it's already being re-made!?! Why is the cook putting out an order that is raw to begin with? Do the cooks not know food safety or how to cook? Why is the "manager " not offering to refund it to begin with either?! The worst customer service I have ever seen! Who does that! I couldn't believe it! And this lady didn't want to cause a big scene and was WAY TO NICE to this so called "manager" ( I would have lost it on her!And when I asked the lady what happened she wouldn't even tell me but little did she know I heard it all and seen it all)and this women wouldn't give her a refund! It was RAW FOOD! She should have apologized, made it right with that customer and at the very least not made her pay for the food she no longer wanted! Unbelievable I WILL NEVER eat there again! And will NEVER recommend Joes Pizza in Troy to anyone! They serve raw food and don't have real management!I've been to other locations and they are ran way better then this location. It's a bunch of children running it. Where are the owners or higher up workers? They need to get it figured out. It's RIDICULOUS!!! I wouldn't give it a star but I had to in order to give this review! I also tried contacting the owner ( Dave -another waitress told me) but naturally I was told I could only speak to the manager........ Tabitha! Wow! Horrible is all I can say. And not to mention Tabitha sure didn't call me back! I called multiple times! Also one of the times the lady who answered I told her they were serving raw food and I needed to speak to the boss and she tried to get her "boss" but he told her he's too busy to deal with this and get Tabitha and she couldn't deal with it either she never came to the phone. Needless to say the "boss is a child as well apparently and so is manager! I have reported it to the Madison county health department just now as well! Good luck! And don't eat there!!! read more

My daughter and I wanted to try something different and we decided to go with with Joe's We were suprised at how clean this place was. The server and service was great. We ordered Pizza and pasta with meatballs and salad. My daughter ordered fettuccine with chicken and salad. Soda and tea. Unlike some places that serve Pizza and pasta the pizza was completely cut in pieces. The pasta plates were cleaned with nothing spattered on the plate rims. We did not have to rush eating the pizza or salads. The sever asked if we were ready for our pasta before just bringing it out. It is not a large dining room but very casual for groups. They have a Bar with TV's and you can see a TV from almost all tables and booths. I didn't have any beer or mixed cocktails so I can't comment on that. I will say that I would go again and the food was absolutely great. read more

The sweet pizza sauce is an acquired taste. Not my normal thing, but their Chicago style pizza is as good as anything you will get south of I-80. I like to have it about once a month. Great, fast friendly service, but I always do carry-out. read more

They have all you can eat spaghetti on Wednesdays, with salad, breadsticks, and drink included. It's cheap but filling and SO good. The House dressing tastes just like Olive Garden. The spaghetti sauce is a bolognese, almost sweet. The breadsticks are to die for....so fluffy. And everyone there has been great. read more

I placed an order for pick-up last night and arrived at the store before it was ready. Had I not already paid for the order I would have walked out of the store after watching how things were done in kitchen. Not one of the preparers were wearing sanitary gloves. Bare hands were reaching into various containers and plating salads, salad toppings, pizza toppings, etc. my meal came with a salad but I didn't eat it when I got home as all I could see was the young man reaching into the container barehanded and grabbing a handful of damp lettuce and putting it in the container. Followed by his hand going into the other containers to get the various toppings. This is one of my wife's favorite carry out places but she won't be getting any for me in the future. read more