Respectful, communicative, and personable are some of the words I can use when describing my…read moreexperience with the Key Mechanics. The tech that came out to the house, Derrick, made sure I was pooped into the issues my car had and how to fix it. He did a great job replacing my brake pads and rotors - less than hour, unheard of when compared to other mechanics or a dealership. The pricing was also really good, I called about 5 competitors and all of them were unclear on the pricing for a simple jobs. Others would tell me I had a "first time customer" coupon.. Key Mechanics was straight to the point and direct within the first minute of chatting with them - nobody beat their price. I can definitely say that I will be giving them a call again.

They were great at communicating in a timely manner. I was surprised they offered mobile service…read moreon a federal holiday. I ordered my own parts and when they were replacing the brakes they discovered they were not the correct size. They were nice enough to return the wrong ones, and pick up the replacement brakes from the auto parts store. Keon and his co worker Smitty were very friendly, knowledgeable, and transparent about the work being performed. I will definitely be calling them again we I need work done on my car.

So, I did a thing... I purchased a brand new 2024 Tesla Model Y, in the new "Ultra Red" color. When…read morepicking up my Tesla order at the dealership, the tech mentioned getting ceramic tint, and something called PPF to keep my red paint looking gorgeous. I subsequently came to learn all about the benefits of PPF (short for "Paint Protection Film") from Mr. David Dugan at Ceramic Pro/NXT Wraps. http://www.ceramicpro.com/aftercare. Not only did Mr. Dugan explain his after-market exterior paint and interior vehicle protection services, but he did so thoroughly and patiently. Days after taking delivery of my new Tesla, I turned it over to Mr. Dugan and his team at their shop in White Plains, MD (near Waldorf). I opted for PPF to provide front end paint protection, coupled with a Ceramic Coating on the entire exterior of my Tesla to help maintain its luster. Aside from providing phenomenal shine (in fact SHINIER than when I dropped off my 3-day old brand new car), the peace of mind knowing that my Ultra Red paint would be far less impacted by environmental factors was the decision point for me. I learned that PPF and the ceramic coating combined reduce the risk of rock chips and road debris penetrating or spoiling the paint. Plus, the ceramic window tint protects the interior from the deleterious effects of summer sun. The ceramic tint I selected results in almost 90% heat rejection, which is a huge bonus since Tesla's have soooo much in-cabin sun exposure. In fact, I elected to tint all windows, including the windshield and panoramic roof, where Tesla drivers are most impacted by hot sun and damaging UV rays. Side note... whether you live in DC, MD, or VA, Mr. Dugan is knowledgeable about window tint laws and will give top notch recommendations. The Outcome: In about 3 days, I picked up my VERY shiny, wonderfully protected Tesla and was overjoyed! The pictures speak for themselves... check them out! It was storming on the day I picked up my Tesla and the water beaded and rolled off quite nicely. No streaks or water stains the next morning either! Bottom line... Don't hesitate to work with Mr. Dugan and team for exterior and interior protection options for your car (either brand-new or once-new). I am so so satisfied with the outcome and it was worth the investment of time and money with Mr. Dugan and his top-notch team at Ceramic Pro. #SuperShiny #Tesla

David and his team are the utmost professionals. They were very versed in knowledge of what they…read moredo. Every question I had was answered which made my decision of what I wanted done easy. They took there time and did an awesome job on 2 of my vehicles back to back in 2 days. I will be coming back for more work.

Excellent Service!!!! Carranza is the only place I will take my car. The staff is always friendly…read moreand helpful. I trust the mechanics they have not disappointed me so far. I highly recommend. But if your car breaks down at night do not have your car towed there overnight parking is bad and you might get towed. Thank me later. I lucked up but was told how lucky I was not to get towed.

Excellent customer service. The price is also very competitive, I am definitely going back thereread more

Came in late afternoon on a weekday because I must have driven through a hidden construction site…read moreor something somewhere (punctured two tires with nails, but no clue where or when), but because of the punctures, it led to the sides of one of the tires being shaved. I had a long drive the next day and they were easily able to fit me in, answer all my questions, and help me out of the jam. Prices for parts and labor reasonable. Customer service was great, professional. Helpful staff.

Unexpected flat tire that needed to be replaced. We I legit needed new all the way around and…read moreSouthern came through. The other tire places on this fall Saturday morning had major wait times for service. I remember being in a bind last year and that was my first visit to Southern. I got four new tires on and balanced and was in and out. Nice waiting room with WiFi. This will be our go to place in Waldorf.

Came back to have front windshield weather stripping attached (mine was dry-rotted) only to find…read moreout what I brought with me was too short. Turns out they have stripping in stock and can complete the job. All for the same $50 they originally quoted. Bazinga!

I recently took my car to get the windshield replaced, including calibrating the eyesight safety…read moresystem. They couldn't calibrate the system and claimed it wasn't working when I dropped off the car. (They informed me about this only after I declined to pay for the glass and labor $560). I suspect it's something was off being that they work with the local Subaru dealership. It turns out they broke the eyesight safety system. Today they're demanding over $4000 for the repairs. They are looking to put the fault on someone else. They are not a credit by the Better Business Bureau.

Byrd is a great audio technician and professional by every since of the word. I had him to install…read morethe Alpine model ilx-670 after switching from the factory radio (2017 jeep wrangler sports unlimited) and shortly thereafter I experienced some computer glitches from the apple play,I reached back out to Byrd and I chose what I thought would be an upgrade to the ilx-507.. bad choice on my part, (too many moving parts). With some hesitation I went back to the ilx-670 and I can't tell you enough how pleased am with this choice. Byrd took the time and patience to reinstall a new radio/stereo with back up camera without hesitation. The overall sound and techs are on point! His prices are reasonable, work ethics are of great value.(Hard to find good customer service these days)You can't go wrong with Iconic audio. Big shoutout to Byrd.. keep doing what you are doing and I wish you the best my brother.

Very prompt response! I was very pleased with the communication from this business. My questions…read morewere answered and he gave me some very good advice.

Fast and easy! Very professional and on time. Requested the tint job on my front two windows for…read morereference.

Great customer service with good quality . The process was very fast. Will Highly recommend !!!read more

This company does not do oil changes according to the person who answered the phone. This post need…read moreenough characters to reach 85.

They are the best!!!!!! pricing wise and the way they work is amazing ! they're always looking out…read morefor you and getting jobs done quickly and for a reasonable price! anything with my car ! i won't hesitate to go there! they put on my rims and gave me all 4 brand new tires for $360 ! you can't beat them!