Took my car into the Collision Center. Great work, fair price, and the staff I dealt with were really top notch!!

Richard made my car buying experience a pleasure. He was professional and straightforward from the beginning to end. I would definitely work with him again if I'm in the market for another vehicle. read more

Have been trying to purchase a Wrangler with auto top. I purchased my previous jeep fro Massey. They did not give me the courtesy of a call back having spoken to a sales person on the phone. I went by Accardi the next day, met Craig and it was an immediate purchase. Most important, I found the perfect match in a car, but also importantly, Craig and the team at Accardi provided trust in a transaction I have not previously experienced when purchasing a car. I will be certainly be back and glad to recommend! read more

Brent the service adviser has the gift of gab trying to make it seem like this dealership is more then capable with their "master mechanic " which has 4o years experience. Every time he called they were supposedly working on a resolution . After a week I told them to give back my car. This place is a bad joke don't waste your time or money . They are good sales people that will tell you they will give you the stars but when it comes to doing something they are no where in sight . Complete waste of time and energy trying to persuade Brent and his team of dunces to even diagnose it correctly . This place isn't capable of even doing a oil change I gather from what I have seen. read more

Just to accent our total disgust for this car dealership, Ronald K. never followed through on his commitment that some one would be getting with us about our poor experience. This clearly demonstrates their lack of concern for their customers and desire to make things right. Their sales strategy is based on the number of one time customers walking through the doors and not on repeat business. read more

I have bought 4 Jeeps from Greg at Joey Accardi in Pompano Beach and will not buy another. My 2017 jeep, which I bought brand new for close to $60,000 has now been towed in 5 times for the same problem. They do not give a darn about this. Each time I tell them that when it is towed they need to put a tech on it immediately while the problem of non starting occurs. They are always too busy to care about my inconvenience. They get to it a week later and it starts. They never fix it! DO NOT BUY FROM THESE PEOPLE. THEIR SERVICE IS TERRIBLE AND THEIR SALES REPS DO NOT CARE AND THEIR SERVICE DEPARTMENT DOES NOT CARE. read more

This is the WORST auto repair service in my 50 years of owning all kinds of cars. It takes forever to do any repair, and they do NOT call back. And the repairs are shoddy. They cross threaded the motor mounts when they replaced the water pump which broke less than a year later. read more

Had me set up an appointment and drive 45 minutes for a car that was locked up and unavailable to see.

Came in for an oil change yesterday. After waiting 2 hours for the 1 hour oil change, I bailed. Went out to Arrigo today, I got right in. Not good business Joey read more

Total scam. They stated work of over 900 dollars needed done to our car. They doubled the list price of the parts and required work that didnt even need done. Brent in service knows nothing about cars and rege vitali the service manager wont return your calls when you find out how shady they are. Stay away far, far away read more

First time getting my car serviced here and come to find they stole all the change out of my car. Although it's just change its a principal, empty your car if you go here they like to employee thieves. Waiting for Don service manager to call me back. GM Josh offered me gas for compensation and I declined. This is unacceptable, I guess you don't pay your staff enough they have to steal money from your paying customers? Should probably check your inventory I would bet things are missing. I will never go back, never purchase or ever say one good thing about this place. read more

I went in for an oil change , i was told no appointment was needed. I knew i would have to wait like an hour or so to complete the oil change. I waited in the service driveway for 15 min. While other vehicles around me were being handeled when i was there before them. I was never approached by any service advisor. That is what upset me i should have been acknowledged. read more

1 Star because sales assistant was rude the whole time, followed by telling me I couldn't test drive a car. Credit was almost at 700 and was still told I could not drive it. If you are 25 years old or younger do not go here, because they will treat you like shit. Even if you can afford the car. read more

Left four messages, two to a live person, about scheduling an appointment to have my Jeep serviced over the course of a week and a half and no one could bother to return my call. Lost opportunity. I'd rather drive to the other Jeep dealership near my home as they actually can manage to coordinate returning a call and scheduling an appointment... read more

This dealer lies to get you in the door then jumps the price up on you once your there. The Internet manager emailed me telling me they could do it for the price I wanted to pay and when I arrive the price jumped almost 7k. Giant waste of time. better dealers to deal with in South Florida. read more

Went in looking at some new Jeep Wranglers on my lunch break yesterday. Was very honest with the salesman and told him I will be buying a Jeep soon, but I don't necessarily need to do it today. He was starting to get a little more high pressure on the sale and I told him I needed to do some research before I'd make a purchase. He then introduced me to his sales manager who put an even higher pressure sales pitch on me. After our 2-3 minute discussion, he lied to me twice! I was told that people are paying MSRP for these Wranglers and that the demand is higher than the supply. This is total BS! I'm not going back. And by the 2 out of 5 stars this dealership gets, probably could have saved myself the trouble in the first place! read more

Reid was amazing and so kind. The whole service department treated my 300 limited as a king, exactly as I do. Because of their service, my next car will come from here. Bought my loyalty for a very long time. read more

Researched a dozen SUV's in the 50k range. I really liked the look of the Grand Cherokee High Altitude. I saw that the Accardi team had one fully decked out and I went by to test drive it. Not only was I impressed with the car, but the entire staff there could not have been more friendly. Got a great deal and had a great experience. Drove it home that day. read more

Today I spent all day looking for the perfect car in my price range. After going to 6 plus places trying to find the perfect car, I finally I ended up at Joey Accardi. After looking around for a little, I was greeted by a friendly salesman by the name of Juan Arango. He immediately took my family and I inside and showed us on his iPad the cars in our price range. I was shocked by how quickly I could see every car in the lot with just a couple swipes. Anyways, Juan suggested this beautiful car right away (knowing what kind of car style I was going for). After test driving it, I was sold. I would like to thank Joey Accardi, and especially Juan for being so helpful, incredible, and the reason I'm smiling knowing I have a beautiful car in the lot. I LOVED my experience and I would 100% recommend this dealership. read more

I'm giving them 3 stars for some of their hiccups but the service was great. I have a 2017 WRX and I needed to bring the car in for its first service and fix a part for the mandated service bulletin. When I had gotten to the dealer, they told me they made a mistake and actually didn't have the part to replace (the hiccup). But they called the next closest Subaru and already had made arrangements for me to go there and do the service/ part replacement there. The service was decent and they gave me my car back in an acceptable time. read more

Vic Milcent in service is excellent. My service work has always been done right the first time and earlier than promised. Vic is very professional and you can tell he takes pride in his work. I highly recommend Vic. read more

I just purchased a new RAM 2500 pickup truck from this dealership. The overall experience was great. The sales guy, Dean, was knowledgeable about the lineup of the various models and was patient as we test drove several different trucks until I found the one that I liked best. The price negotiations went smooth and they even kicked up the trade-in value of my old truck to seal the deal. Todd in the finance department moved the paperwork along as fast as possible and I was off and driving in my new truck in a snap. read more

Joey Accardi - RAM 2500 - Car Dealers Near Me - Pompano Beach, Florida

Tried setting up a service appointment. Called the service desk. When someone answered the phone, they put me on hold before I can get 5 words out. The phone began ringing again while I was holding and I was then sent to voicemail. Annoyed, I initiated a chat to set up a service appointment. After taking my name and phone number, they told me that someone would call me back. Still waiting. Terrible customer service. What a waste of time!! read more

Purchased a truck with my fiancé this week. I know the games too well, and finances aren't a problem. Everything was smooth until the finance manager got involved. Downhill from there. Extremely rude, smoke cigarettes and then sat down with us without any mints, finance manager handles customer relations with a chip on his shoulder. Had it of not been the ideal truck we were shopping for, they would've lost the deal. Don't shop here unless you shop with someone very knowledgeable, witty, and quick with numbers. They'll try to walk all over you. Rumor has it they've changed a lot of management lately. read more

Went to many places nobody fix my problem till Reid solved it the best service around and gave me a ride home and picked me up

I had an amazing experience with this dealer. Other dealers were the typical car salesman, this dealer treated you with respect, and they were extremely informative about their vehicles. I would not hesitate to recommend this Subaru dealer to anyone who is interested in that car. read more

Go the Extra Mile? Does driving me back and forth until the deal was completed count? David J. Elkind was my salesperson. He took "sales" out of the definition and was simply a real "person". It's great to see a dealership that not only takes pride in their product, but knows the definition of "keeping our word". I had the pleasure of spending some time with many of their employees while I waited, hoped, and prayed I would drive out in a new car. They all made me feel welcome. Joey Accardi Subaru is A+ in my book. And if you haven't considered a Subaru before, it's probably because nobody ever told you what a great, dependable car they are. Want value, commitment, and overall great service......go to Joey Accardi and buy or lease your vehicle from David Elkind. I can't thank them enough. I am your loyal customer! read more

I would give ZERO STARS if I could.... Their internet sales department is as incompetent as anything I've ever experienced. They won't respond to serious requests for quotes even after going through TrueCar and when offering the the opportunity to get a sale they just stopped responding and obviously don't give a crap about anyone or anythings. No customer service skills at all.... My advice: STAY AWAY!!! read more

Just called them to tell them how disappointed I am with their overall service but there was no answer and no machine to pick up at the main number, at Subaru service their in but "short staffed and can't replace a light bulb in my headlight". Short staffed is their problem, a headlight out is mine, now that we are clear on that. after owning 5 Subaru 's the dealer who is doing my headlight today may be selling me #6. read more

This is a warning to those who may be considering the purchase of a Ram ProMaster 1500. DO NOT BUY ONE! Also, you may want to think twice before bringing your vehicle to Joey Accardi Chrysler/Dodge/Jeep/Ram for service/ repairs. I am the 2nd owner of the ProMaster and I would speculate that the first owner either had issues or read reviews and got rid of it as quickly as possible. The van had approximately 32,000 miles on it at the time of purchase and came with a 6yr./60,000 mi. drive train warranty. It now has approximately 74,000 miles on it. At around 51,000 miles, it developed a loud ticking. I brought it to the Joey Accardi Chrysler/Dodge/Jeep/Ram dealer in Pompano Beach, FL. The dealer said the tappets were bad and the parts were on back order for approximately 2 months. Apparently this seems to be a major issue with this vehicle and the dealers. This is a company vehicle so the dealer said it was fine to continue to drive it for the 2 months and bring it in once they got the parts in stock. At that time, they had 5 vans in for the same problem (the tappets were the issue). Red flag? I should have gotten rid of it right then. Did I? Unfortunately no. Approximately 14,000 miles later the noise came back only this time much louder and at the time I was in another state. I called the service manager to let him know the noise had come back. At this point, it was just past the warranty (of course). The service manager advised us he would make a note and to bring it in when we get back. I brought it in immediately after returning to FL due to the lifter noise that had come back and was much louder. I left the van at Joey Accardi and was told it would only take a couple of days to repair. So 7 days and many phone calls later, I picked up the van only to be told the noise had went away (miraculously) and was running to factory specifications. I drove the van another 3,000 miles and the noise came back only this time the van sounded like it dropped a cylinder. I left it with at Joey Accardi for a third time and a week and countless calls later, I was told the tappets had gone bad and it's the same side they replaced the first time. After going around and around, they said they would replace them under warranty. I was told they had the parts in stock and they would have the van ready by the afternoon but 3 days and many attempts to reach the service manager later, I was told the shop was really backed up and they would get to it. When? Well after another 7 days and countless calls, I was told the van needed a new motor and that a rod had bent on the same side the tappets had gone bad on. At this point I went to the dealer and was referred to Chrysler assistance. The van has now been there since March 1st and I've been going back and forth with them on how to best handle this. I went to the dealer and was told something different depending on who I spoke to. The technician is on vacation so apparently they only have one who's able to work on these vehicles. Considering it's now April 17th, the van has been there for a month and a half, I still have no solution to this problem and the service department doesn't seem to know what one another is doing or has said. So the grade I'm giving for customer service is a F-. My next purchase will be from another dealer so any recommendations based on your experience would be welcomed. At this point, it's use is about the equivalent of a very tacky front yard ornament. read more

Slow!!! Felt like I was invisible when I walked into the service department. No one seemed to want to help me. Simple oil change took 3 hours. Bought the Jeep in Ohio and the dealer there was also pretty bad. But no where nearly as bad as in Pompano. Pretty sad when I buy a brand new Cherokee from Jeep and am treated like I don't exist. Probably the last time I buy a Jeep. Guess there is a reason people pay more for a better brand name. Did I mention this dealer was slow?!!!!! read more

If I could give less than one start I would. DO NOT DO BUSINESS WITH THESE PEOPLE. Negotiate a price for a new car. Spent the whole day going so back and forth with the price. Finally, agreed on a price and after work I went home to go to the dealer. I was texted by the salesman, sorry, my manager said I cant give you the car at that price because we met our numbers and dont need to give you such a good deal. ARE YOU KIDDING? You negotiate a deal then tell me I cant have it. I would NEVER buy a car from someone like this. SHADY!! NOT TO BE TRUSTED. GO TO ANY OTHER DEALER BUT THIS ONE. read more

I would like to thank & commend the staff at Joey Accardi Chrysler/Dodge dealership for their tenacity and excellence in solving my recent auto repair problem with my 2013 Chrysler 200 Limited. In March 2016, my car began stalling while driving it. The car had been driven approximately 58,000 miles when the issue began. This continued throughout 4 months for approximately 10 times! It was very dangerous to myself other others on the road. After having taken the car to 2 other local dealerships (one being the dealership from which I purchased the car brand new), the problem was misdiagnosed and unresolved. I brought my car to Joey Accardi Chrysler/Dodge's Service Department. Although it was not easy to diagnose (and one mechanical/electric problem may have caused a chain reaction affecting others), the persistence of the Service Department team (in collaboration with Chrysler Corporation Star team) at Joey Accardi Chrysler/Dodge paid off. My car was finally fixed by August 2016! I appreciate the professionalism & superb customer service of Dennis Doucette (service manager), Ron Kellenbenz (operations director), German "Alex" Gutierrez & Dylan Medeiros (service advisors), Stephen & Danny (technicians), Vic and all that have test-driven my car & contributed to the remedy. Also, thanks to Tommy at Chrysler corporate & Chrysler Corporation Star team of engineers. read more

David Elkind is the WORST car salesman I have ever dealt with - and I have purchased many new and used vehicles in my lifetime. He was ok pre-sale but after this dealership gets your money it seems you are no longer of importance to them. Sadly, I believe this type of attitude starts at the top and filters down through the ranks. My wife and I purchased a top of the line 2015 Forester about 3 months ago. When we got home and reviewed our paperwork we discovered that they listed the wrong color on our vehicle registration. We immediately called but could never get a call back. After several attempts my wife finally spoke to someone who assured her on two different occasions that our problem would be corrected. Three months later we just now received our registration renewal and the color is still wrong. Several more calls to the dealership and I still cannot get anyone in authority to return my calls or emails - including Elkind so seems to be totally ignoring me. I have received a call from a CSR who said she will get it resolved but so far I do not even get a return call from her. We went way out of our way to purchase from this dealership because we were referred by Costco. Based on their lack of concern and outright lies to us after the sale, I would NOT purchase from them again nor could I recommend them. If they cannot professionally resolve such a minor problem as this, what would happen if there was a serious issue? read more

I bought a brand new Jeep less than three weeks ago. Since then my salesman no longer works there, and I was promised a new coat of clear coat. Every time I contact them they never respond, as well there are other issues that need addressing......but never a response read more

The salesmen at this dealership are VERY RUDE! If I could I would give this place ZERO stars I would. They falsely advertise online compared to what the official Jeep website says. If you're looking for a place to waste your time and double your estimate from a national deal, shop here. After setting an appointment and thoroughly discussing the advertised jeep national promo I was promised that I would be greeted at an appointment time with the Jeep I had picked pulled up to the front of the lot. My salesman promised me that he would send me a text confirming this information so that I could text him when I was on my way. When I never received that text I called into the dealership and spoke to the manager he basically confirmed that they were falsely advertising prices on their website. This was a total waste of my day as a serious buyer. Before reviewing prices with me he assured me that leases start at least double the price I was initially quoted. What happened to the salesman I spoke to on the phone who knows. I will be reaching out to corporate with screen shots of prices..... read more

Set up an appointment to look at a Jeep Patriot that was in stock, with the hopes of purchasing. My sales guy was Gregory Farnworth. Horrible Horrible customer service, terrible attitude and absolute rip off. He literally lied to my face. I was not much surprise for most dealers are like that. So luckily i did my research on the vehicle and was aware of dishonest sales man. After he lied to me multiple times with absurd fees, some that doesn't even exist. He then called the sales manager whom my Step Dad was trying to negotiate with, i didn't wanted to waste anymore of my time nor spend another second with them trying to rip us off, so i just walked out. From my experience, i would not recommend this dealership to anyone nor will i be going back. Take my advise and stay away, they are dishonest!!!! If your in the market looking for a vehicle please be conscious of these sort of dealers who are trying to rip thousands of dollars out of your pocket. read more

GO SOMEWHERE ELSE, DO NOT BUY OR LEASE FROM THIS DEALERSHIP. Be aware of dealing with this company, they will sneak additional charges onto your purchase of the paperwork. When you get your car payment it will not be what you were expecting. Horrible customer service etc. The worst experience I have ever had At a car dealership. I'm not going to bore you with all of the other details of what went wrong, just go somewhere else. read more

BUYER BEWARE!! I was a loyal client of this dealership for 10 years having purchased 4 different Chrysler 300 luxury vehicles from them for cash. My last vehicle, a 2018, 300 S, turned out to be a lemon. After having a dysfunctional car for almost 6 months, having wasted hundreds of frustrating hours with my vehicle in the service department, I was informed by the dealership that according to their "experts", my vehicle was in perfect condition. However, the malfunctions continued: the radio arbitrarily deprogrammed my preset radio stations several times a day; my cellular phone was unpaired from the vehicle every day and had to be re-paired every day; the backup camera worked only 50% of the time; the air conditioner blew hot air on the passenger side even when set on the coldest setting; I could only return text messages with one word responses as the "Android Auto App" was not present. I reported the car as a lemon to Chrysler Customer Service who informed me that there was nothing they could do for me as their expert stated that there was nothing wrong with my vehicle. Out of frustration, I sold the vehicle at a tremendous loss due to the depreciation of the car. ANYONE WHO CONSIDERS BUYING A VEHICLE FROM THIS DEALERSHIP HAS BEEN DULY WARNED!! read more

Being new to the area, I wrongly assumed "any" Chrysler dealership would be the best place to take my Chrysler for service and repair. I was having a problem with my indicators lights coming on and car stalling. I left my car with Joey Accardi for 5 days before it was returned. They told me the problem was resolved by completing a recall. After driving the car, the same problem occurred. I called and the service manager told me they were busy and could look at the car until after a few days. Days later I drop the car off and they told me they were still too busy but, I decided to leave the car their because I did not want to drive it home and cause a bigger problem. Days later they called and told me they did not know what the problem was and asked if I would give them permission to drive the car to see how it performs. I agreed think they meant driving it off the lot and during service hours. The next day I learn, that the technician took the car home and the car broke down and needed to be towed back to the service center. A day later I was told, my battery was spoiled and that I needed a new alternator. I was charged for the battery which they damaged. It still amazes me that they were unable to determined that the initial problem was because of the alternator. This place lacks professionalism I strongly do not recommend using them. read more