We were in town for a hockey weekend and decided to try Joey's & we're so glad we did. The restaurant is beautiful, and the staff couldn't have been more welcoming. The chicken parm with homemade pasta was rich, fresh, and perfectly cooked, while the seafood pasta loaded with clams was incredibly flavorful and noticeably fresh. It was the perfect place to relax after a long day at the rink. Highly recommend! read more

Joey's Classic Italian Dining - Italian Near Me - Syracuse, New York

Terrible. Old Joey's is gone, new Joey's has lost the vision of customer focus. I have made two reservations My wife and I arrived both times on time to be told their kitchen is backed up. We were left standing for over 20 mins. Last time was our 20 th anniversary. We were so disgusted we walked out. Mismanagement and overbooking to squeeze more dollars at the patrons expense! read more

I was very disappointed with my meal. I ordered the shrimp Milanese and it was nothing like I expected. Shrimp was fried with a dab of cheese on top of each of 5-6 medium shrimp and linguine in the middle in a pool of butter/oil. The dish lacked in flavor and I question the recipe. I came with a large group of ladies and many of them were very satisfied with their meal. Maybe I picked the wrong thing but it was suggested by our waitress. The service was wonderful with our server giving us added attention. Ambiance was rather loud and the spaciousness of the room made it feel less cozy and more industrial. I hope to give Joeys another shot in the new year. I'm sure they are working out the kinks since reopening only a short time ago. read more

Joey's Classic Italian Dining - Good friends yearly Xmas dinner - Italian Near Me - Syracuse, New York

The new place has lost its charm, it's warmth, it's head chef , ... It's open, cold, a huge remodel mistake from my lens.

Enjoyed my meal here at Joey's. I ordered the rigatoni à la vodka and thought it was good!! The bread and garlic butter they bring out was very good and warm. Pricing is pretty fair. All the staff I interacted with were very friendly! The ambiance is nice, very clean and refined. read more

Joey's Classic Italian Dining - Rigatoni à la vodka - Italian Near Me - Syracuse, New York

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We arrived at Joey's in Syracuse right on time for our 6:00 PM reservation and still waited over 30 minutes just to be seated. Once we finally sat down, it took another 30 minutes before a waitress even came to the table. No specials were read or mentioned at all. We started with the calamari appetizer, which was decent, but unfortunately that was the highlight of the evening. The dinners were a complete mess. My husband ordered the chicken parm, which was an oversized, poorly seasoned piece of chicken buried under a giant glob of melted mozzarella that completely overtook the plate. I ordered the mussels fra diavolo and instead received mussels swimming in garlic oil -- and not even good olive oil at that. There was absolutely no resemblance to fra diavolo sauce. My two boys ordered fettuccini with red sauce and ravioli. The ravioli tasted frozen and somehow still managed to be overcooked, which is honestly impressive for all the wrong reasons. The service was horrendous from start to finish, and the food was something you'd expect from a mediocre diner -- definitely not a restaurant trying to present itself as fine dining. It's very clear the new owners are completely in over their heads. read more

Food was good, but sadly, it was not the "old" Joey's. Service was not what I come to expect and the ambiance is no where near the same.

Took our group for celebration dinner. They were nice enough to get us in without a reservation. Samples several appetizers as well as entrees. Everything was prepared with love and had great flavor. The Veal special was outstanding as was the stuffed clams. Highly recommend read more

Parking was a hard to find. I originally left but not finding much in the area with good Yelp reviews I came back hoping they could squeeze one person in. This place is two restaurants in one. When entering you either go down stairs or up. Not knowing what to do I went down. It felt more like an old steak house than an Italian place but that's fine. It was clean but dimly lit which was again okay because it fit the look. Felt like places I would go with my dad. Service was amazing. Food was fresh. Chicken parm does not come with pasta but does have a salad which I thought was odd but when I get chicken parm I really am going for a good piece of chicken anyway and this is one of the best I have ever had. read more

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We had 7 pm reservations and were not seated until 7:30. Our waiter took our order. The appetizer and salads came quickly. But then we did not see him for at least 30 minutes. Finally someone (not our waiter). brought our dinners which had obviously been under warming lights since they all had a dried crust on the top and were cold in the center. No one filled our water, no one asked if we wanted anything to drink or if our meals were ok. We still never saw our waiter. The bus boy took our leftovers to box and we told him we would like dessert and coffee. Then our waiter finally came and asked what we wanted for dessert and never offered a choice we had to ask do you have blah blah blah and he would say no. I have no idea what was going on. It was busier earlier in the evening but there was no one there while we were eating. Very disappointing. read more

I had a very good dining experience at Joey's. Food was good and service is excellent. Everything was prepared to order and perfectly executed. I really enjoyed my chicken parm with spaghetti. I will say the upstairs dining could use an update. It is dated and had an odor that messed with my sinuses. I probably won't return because of that. I would definitely recommend the food however. read more

Joey's Classic Italian Dining - Chicken Parm - Italian Near Me - Syracuse, New York

I recently visited the new Joey's Italian Restaurant in Carrier Circle to celebrate my grandfather's 95th birthday. As a lifelong Syracuse native, he has fond memories of the original Joey's and the one that used to be in the 1000 Islands, so we were excited to try this new location. The food was genuinely tasty. We started with the calamari, which was crisp and flavorful--a great way to kick off the meal. The chicken riggies were outstanding, perfectly cooked with a rich, spicy sauce that hit all the right notes. Joey's clearly knows how to deliver on classic Italian flavors. Unfortunately, the service did not match the quality of the food. I understand this is a new restaurant, but the staff seemed overwhelmed and disorganized throughout the evening. Despite noting on our reservation that it was a birthday celebration--and telling our server it was my grandfather's 95th--we were never offered a dessert menu after dinner. Instead, we were handed the check without any acknowledgment of the occasion. We would have gladly ordered dessert, but by then, the lack of attention had soured the experience. Disappointing Birthday Moment: As we were leaving, the hostess (who had been visibly stressed and running around all night) asked how our meal was. We mentioned the food was good but were disappointed that nothing was done to mark the birthday. Her response? "Well, you cannot make everyone happy." That snarky remark really summed up the amateur level of service we experienced. Joey's has the potential to be a great addition to the Syracuse dining scene, especially with its strong culinary foundation. But the service needs serious improvement--especially when it comes to hospitality and honoring special occasions. Good food can only go so far when the experience leaves you feeling overlooked. read more

This is a review for the downstairs portion of the restaurant. I'd received mixed reviews from colleagues about Joey's, but since it was close to my hotel I decided to give it a shot one Wednesday evening. After stepping downstairs I was quickly seated at a 4 top in a dining room that was 3/4 full with dim lighting, dark wood, and some areas more private than others. The ambiance gives good romantic date vibes. My waitress quickly arrived with a menu and water. Bread arrived shortly after and I was ready to order having previewed the menu prior to driving over. Caesar salad, Chicken Parmesan with linguini, and a side of meatballs (added these based upon other reviews). The Caesar came out next on a cold plate (why is so hard to find a restaurant that does this anymore) the way it's supposed to and was fantastic. Perfectly aged Parmesan cheese with a delicious dressing. This was easily the best part of the meal and enough to get me to return to Joey's. The chicken Parmesan was a bit of a let down though. The chicken was a bit tough/overcooked and because of this I would have liked more sauce and cheese to abate the dryness. The two meatballs were next and I polished those off pretty quickly. They were tender, flavorful, and a worthy addition to the meal. At this point I was stuffed, so I had them box up the linguini which I ate the next day. Overall It was a good but not great meal. The Caesar salad alone would get me to come back, but I'd be hesitant to try the Chicken Parmesan again. read more

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Nice modern decor. Very busy tonight with familiar favorites. The bar is bright and welcoming. read more

Joey's Classic Italian Dining - Italian Near Me - Syracuse, New York

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Wow. What a great experience. Visiting from out of town and needed a quality meal when we got in. Joeys hits the spot! If you're looking for quality Italian with great service this is the place to go. The bread and garlic butter is amazing and never ending if you want it to be. Try the veal Parmesan with vodka sauce and you won't be disappointed! read more

This was my second time here and the food remains exquisite. Delicious bread with crispy crust and warm insides, perfectly cooked ravioli with a superb Alfredo sauce, even the shrimp were perfectly cooked. The place has been completely remodeled since I was here last. The aesthetic is contemporary and interesting, but I must say I miss that old style Italian feel from my first visit. The service was friendly, but we felt rushed as we had barely touched our appetizer and they brought our salads out. My only complaint about the food is the red sauce with the fettuccine. It was lifeless and bland with no seasoning. But the pasta, which is made on premises, was extremely good. One strong recommendation I have is to please get bigger tables. There was barely room for us to sit across from each other and have our appetizers on there. read more

Great service! Staff was very kind and helpful. Always checked on us. Food was amazing and large in portion. I'm excited for dinner! read more

Joey's Classic Italian Dining - Ravioli with meatball - Italian Near Me - Syracuse, New York

They should have never replaced the old one. New Joey's looks like a cafeteria. Took forever to get served. Food was pretty good. When you pay that much, you expect service to be top notch...it was terrible. Sorry but..not going back read more

Last night, 1/31/2026, we had reservations at Joey's for a birthday dinner. Waited at the bar until our table was ready. The girl behind the bar was fantastic. That's where the nice evening ended. We were taken to our table and waited for 20 minutes for a server to at least acknowledge us. Finally, I stopped a waiter and asked for our server and that we've been waiting 20 minutes. Meanwhile, the table behind us, who were sat after us, already had their drinks, appetizers, and salads. 5 minutes later, our server finally shows up and apologizes, stating that he didn't know this was his table. How is that possible??? We couldn't have been the first folks at that table. At that point, we decided to leave. The waiter didn't really seem to care that we were leaving and didn't even offer anything to rectify the situation. We have been going to Joeys for years, but unfortunately we will NOT be going to Joeys again for the foreseeable future. Very unorganized. Not acceptable! read more

Holy Canoli Batman, was this place delightful! I was craving pasta like it was no one's business so we searched Yelp for Italian. We scrolled down and like Venus rising from the ocean in a shell, there appeared Joey's Classic Italian Dining. If ever you are in Syracuse, you must come here. There are two options: upstairs or downstairs. Go downstairs, check in with the maître de and be prepared for a most delicious meal. The garlic butter that comes with the fresh bread has actual chunks of garlic in the whipped butter. Sigh. We each had a glass of wine and a house salad. Very nice. D had the special, a pepper encrusted filet in a brandy cream sauce. Oh buddy was that good. I ordered the lasagna with a giant meatball. I couldn't finish it was such a healthy portion. Looks like it's lasagna and meatball for breakfast tomorrow! That lasagna might be the most delicious thing I've eaten in quite a long time. Seriously, it was perfection. The noodles are house made and it shows. The texture and weight of each bite was exactly as it should be. Bonus points for the super fun curtained off tables. We felt very fancy! read more

We went for a business luncheon on April 1st and were seated in the banquet room. We did a buffet-style meal, and everything was amazing - including the staff. Our waitress, Geanie, made sure we had everything we needed and that everyone was happy. A+ from us! read more

The new Joeys menu is about 90% the same as the old, food is still very good but the old Joeys atmosphere and staff are gone. Don't expect the same vibe in the new Joeys read more

Fantastic! One of the best Italian restaurants in Syracuse. Good service, nice atmosphere, and excellent food. I've tried many entrees and all were great - Chicken Parm and Chicken Marsala are my favorites. Even simple things like the bread & butter, soups, etc. are delicious. Their red sauce is thick, rich, flavorful and tangy, exactly the way I like it. Can't recommend this place enough. read more

We recently visited Joey's new location and left with mixed impressions--some highlights, some head-scratchers, but indeed not a bad experience overall. The service was genuinely friendly, and the staff is easily one of the best reasons to return. Everyone we interacted with was warm, attentive, and clearly trying to elevate the dining experience. The ambiance was inconsistent. It wasn't quite fine dining, but it did feel upscale for Syracuse standards. Some guests were dressed to the nines, while others were casually watching sports at the bar in sweatshirts and jeans. It made the restaurant's identity a little hard to pin down--part bistro, part sports bar, part special-occasion spot. Appetizers and pasta entrées were reasonably priced and aligned well with the restaurant's overall style. However, the steak options felt disproportionately expensive for what they delivered. We tried the filet Milanese at $61, and the quality--particularly the overcooked and somewhat flavorless preparation--didn't quite match the price tag. The side salad and vegetable accompaniments were passable but felt more like what you'd find at a wedding banquet than at a fine-dining restaurant. On a brighter note, the desserts and bread were genuinely excellent--clearly a standout area. They were flavorful, well-executed, and felt more in line with what the restaurant seems to be striving for. One design choice that detracted from the experience was placing the waitstaff stations directly in the dining area. Watching dishes being dropped off and picked up right next to the tables detracted from the atmosphere, especially given that some entrées are priced up to $75. Overall, the restaurant has potential: warm staff, great desserts, and a pleasant-enough vibe. With a clearer identity and more consistent execution--particularly for the higher-priced dishes--it could become a much stronger dining destination. read more

Well extremely disappointed, while I understand this is a new establishment, there is no excuse for the poor experience, where to start, If you call their 2 #s they both go to a cell phone voicemail where you can not leave a message. Parking is basically a construction zone I ordered 3 entrees to take out as well as 3 appetizers, The shrimp cocktail was actually under cooked, I am not a fan of sushi soooo. 2 of the 3 entrees were incorrect upon coming home to feed my family, 1 was missing the pasta the 2nd ( Lasagana ) was not even given to me. I tried calling the restaurant as well as emailing them but guess what their phone number goes to voice mail which is full so there is not contact available. It took an hour and a half for the food to be brought to me and upon coming home it was very disappointing. They are under staffed and it definitely shows in the quantity and quality of the products. read more

I would have taken more photos.... But I ate it all! Great service, atmosphere on point. Bar downstairs is where to be. I'll be back. read more

Joey's Classic Italian Dining - Surf and turf. - Italian Near Me - Syracuse, New York

I hate to do this but bring back the old Joeys. The portions are half the size and my dinner was cold. The server "that used to know you by name" forgot both my sides. Sorry this is my second attempt and I just can't go back. read more

My nephew and his fiancee recommended this place when we came to visit him in Syracuse. And I'm glad that he did. It's not so often I go to classic Italian restaurant-like places. By that I mean the atmosphere, and the look and feel of it being somewhat upscale. We ate downstairs (apparently the upstairs is more upscale?). The waitress was very friendly and prompt. I had the lasagna with a sausage link, and they were great. It came with bread and a salad. Of course, I was full upon walking out as were the rest of my family. Be sure to check out the celebrities who have dined here on their Wall of Fame - one of them being Fonzie! Also be sure to make reservations as this gets very busy at dinnertime, no matter what night of the week. read more

Joey's Classic Italian Dining - Selfie time - Italian Near Me - Syracuse, New York

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The new location is very pretty. Now, let's overhaul the service. We made a reservation for 5:30 and didn't get seated until 6. We attempted to wait at the bar with a drink but Bartender #1 was too busy slamming down glasses and slicing his hand open while Bartender #2 was distracted by openly ignoring customers so we never had the opportunity to order a drink, much less drink one. Our server was perfectly nice but gaslighted me when I asked why my shrimp scampi didn't have any shrimp ("it doesn't come with shrimp"), brought out the shrimp, and didn't acknowledge that said meal came with shrimp until I thanked her for bringing the damn shrimp anyway and she confessed that she had forgotten it. Get your crap together, Joseph. read more

We enjoy Joeys (the upstairs) super casual as the other Syracuse Joey's is the same restaurant just downstairs (which is a bit fancier) The meal starts with good waitresses and their delicious warm Italian bread served with their garlic butter. We personally love the stuffed riggies in vodka sauce all around and this time I upgraded my salad to Caesar which imo was the way to go. Reservations are a must on the weekend fyi read more

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Completely unexpected and a delightful surprise. We walked into an unassuming entrance and we only called ahead because at the top of the menu it stated reservations recommended. Who would have thought on a Monday night it would be overflowing. It was! I spoke to Chris who said he added our name to the list for the restaurant down the stairs. Tom asks me how do we know what down the stairs would mean? Well after we opened the front door we had two options. Head upstairs or walk downstairs which we did. What a surprise to find such a beautiful restaurant that's been serving amazing Italian food for 40 years. Our server Christine has been there for 32 years. She was outstanding and the service was top notch. White tablecloth service and we were wearing shorts and t-shirts. Again we had no idea and it didn't matter to them. They were kind and welcoming no matter how we were dressed. We each had a glass of their house wine. The fresh baked bread and Joey's garlic butter started our experience and it was divine. Next we had crisp and fresh house salads. Large portions were quickly served to us. If you are hungry this is definitely a place you won't leave hungry! I requested pasta primavera served on homemade linguine with red sauce. It was delicious and the veggies were spilling off the pasta. Tom had fresh made tortellini stuffed with a beef/pork mixture topped with a cream sauce. We both took half of our meals home to enjoy tomorrow for lunch. Again very generous servings. We skipped dessert not because we wanted too but because we just didn't have the bandwidth to eat any more food no matter how delicious. read more

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Couldn't wait to check out the new digs and the foyer lighting to the bar entrance did not disappoint...very beautiful. Was expecting the bar to be as attractive but found the design elements to be more industrial looking. One in our party called it modern "ski lodge" styling. On the other hand, the bartenders were right on point. Each cocktail was delicious and served by friendly and attentive staff members. Having made reservations, our party was seated by the hostess in a timely manner. We were escorted from the bar, past a narrow curved dining area to a room that can only be described as resembling a stark rectangular gray box. The lack of decor prompted a patron at another table to say "it looks unfinished". Hopefully, that's the case. Our waiter was efficient but reluctant to offer any menu suggestions or describe possible specials, if there were any. Bread was delivered to the table along with crisp salads that came with the entree's. We ordered the calamari appetizer and it was some of the best we've ever had...tender and tasty. The entree's afforded a mixed bag of satisfaction. The chicken and veal Parmesan were big hits and cooked perfectly. Chicken Marsala was good but arrived tepid and the lasagna was somewhere between just okay and meh. The most surprising fact was that pasta was offered a la carte. In most Italian restaurants pasta is offered as a small side or perhaps garlic mashed, etc., but no starch accompanied any entrees. (We didn't stay for coffee and dessert so nothing to review there). Now for the less fortunate item of the review, besides the lack of atmosphere the noise level is deafening. Being a table of just four and no one with a hearing impairment, still we could barely carry on a conversation. Joey's has been a long standing and well respected venue in the Syracuse community. The new restaurant design may not be to everyone's liking or perhaps diner's will prefer the new and fresh look. Either way a tremendous amount of time, effort and money has gone into taking Joey's into the future. Folks should give it a try to make up their own minds. read more

My friend and I went to Joey's on a recent Tuesday evening. It was very busy. The hostess and waitress were awesome! Very pleasant. The food was amazing. We had eggplant parm and a shrimp and pasta special. Delicious! Can't wait for the new restaurant to open. read more

GREAT ITALIAN FOOD =================== My family and I had dinner at Joey's after I landed in Syracuse NY. I called and Chris who is the sweetest host ever said he had a table for us at 7:00 p.m. When we arrived we walked through the door and almost got seated at another more casual restaurant upstairs. Note: Joey's is downstairs I ordered the chicken Parmesan and we all loved that. I wish I'd taken photos of everything when served, but I was starving after being on two planes. My husband ordered the eggplant Parmesan and we all loved that. My son ordered the tortellini carbonara and we all loved that. We all shared the tiramisu and that was great. Brittany was our server and she was wonderful from beginning to end. Chris checked on us a few times as well. I would highly recommend Joey's for superb Italian food. read more

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Food wasn't good. Was not memorable. Service was excellent. The ambiance was good. I ordered the bill. It was burnt. The spaghetti was runny and wet sauce tasted salty read more

Joey's Classic Italian Dining - Italian Near Me - Syracuse, New York

I have spent many days at joeys. The food has always been excellent.the "new" joeysis from thepast.the new Resturant is impressive, now for the bad,,,,,, the new place is designedly,e a bell.itso so incredibly loud. Before it was a Resturant with a bar.now itisabar that serves food. The biggest issue is the food. Themenuistnesamebut after the three eals ihave had there is o longer the taste ofJoeys.everything seems really bland. On top of that the fine dining is gone. From paper menus to checks thrown on the table it just feels cheep. If I had to make a judgment it feels like a cheep Olive Garden, no way joeys. read more

Love joeys. Lots of Italian options. Good for lunch or dinner. Casual eating upstairs, formal eating downstairs. Close to thruway

We have always loved Joey's, but our experience a couple of weeks ago in the new building was disappointing. We'll give it time to warm up to the new ambiance. We ordered apps and our meals at the same time. Apps were served within a reasonable amount of time but we were underwhelmed with the quality. Then we waited another hour for our entrees. The manager explained the difficult circumstances with staffing. But it sounded more like blame-shifting than accountability, which is not what we would expect from a restaurant of this caliber. Not even an offer to make things right. They know what needs to be fixed. So please fix it and get Joey's back on our list of favorite restaurants. read more

We visited the "new" Joey's for dinner, about a week after it opened. The new facility is impressive looking, but also quite noisy, like an echo chamber. The food we had was very good. The service started out good, but that changed and got progressively slower throughout the meal, for example we ordered a second glass of wine each when the salad came to the table, but never received it until we were over 3/4 of the way through eating the main course, well over 30 minutes after it had been requested, and things just kept getting slower from there. Hopefully they figure something out to quell down the noise level, and get past what was possibly some growing pains from opening the new building. read more

Used to eat at the old Joey's and liked it a lot, although it seemed to deteriorate when the new place was being built. Anyway, the new restaurant thinks it's all that and it certainly isn't. The food is mediocre and EXTREMELY overpriced. $30 for pasta that's just ok. My husband had to send back his drink--an old-fashioned--because it was not good. Had a glass of wine instead since the bartender didn't know what they were doing. The worst part about the food, besides being ridiculously overpriced, was the side salad: a small plate with zero appeal that had clearly been in a fridge for awhile, already made and waiting to be served, really skimpy, wilted, and unappetizing. The best part of the meal was the bread and garlic butter, however our waitress forgot to bring it with our drinks and salads, then got defensive when we asked about it. Oh, and we had to ask another waiter to go find our waitress because we were done with our salads with no bread in sight. When the ridiculouslyt large bill came we were delighted to pay an extra 3.75% because we used a credit card. What a classy joint. Never going there again. read more