Dr. DeCastro is lovely, and exactly what you'd hope for in a primary care physician- attentive,…read moreintuitive, reassuring, kind- and very communicative, too. Additionally, the Sewee Family Medicine's online portal is great for med refills, access to labs, scheduling appointments, etc. Super, super pleased. Highly recommended. Thank you, Dr. DeCastro!

I was so surprised to see Dr. DeCastro with a low Yelp score...but I see after reading the review…read morebelow it was someone frustrated with office procedures vs. Dr. DeCastro's actual care (a shame for her to get bad marks for that!). Dr. DeCastro is a gem--smart, caring, and willing to spend the time it takes to listen to you and search for answers to problems that aren't immediately apparent. Although she is very much Western and academic in her approach, she doesn't dismiss the benefits of alternative medical therapies, assuming there is research to support them. Very glad to have found her.

I recently moved to the area and needed to establish myself with a primary care physician. You all…read moreknow how stressful this can be. My daughter recommended Palmetto Primary Care and Dr. Teachman. I called to make an appointment and they were very nice. They texted me a link to fill out all my forms, attach a copy of my insurance card, and pay my copay ahead of time. It was so easy and allowed me to breeze right into the appointment. The assistant was very nice and put me at ease, taking my blood pressure and history. I really liked Dr. Teachman. He said he wanted to get to know me. He took time to understand my family history and talk about my lifestyle. I felt very comfortable, not nervous, like when I usually visit a new doctor. I trust that we have a good plan moving forward for my care. Checking out was easy, and I made a follow-up appointment for 6 months. The offices and waiting room are beautiful and clean. The staff is super friendly. If you are looking for a doctor that takes time to get to know a patient and really listens while providing excellent care, this is the place for you. Highly recommend.

Mount Pleasant Location: I would give this office zero stars…read moreif it'd let me. I had an extremely frustrating experience with this office and would strongly caution others. I originally came in for a routine physical, which should have been fully covered by my insurance. Instead, I was billed for standard services like bloodwork. It took SIX MONTHS of repeated calls and back-and-forth to get this addressed. Every time you call, you're routed to a call center, which makes resolving anything even more difficult. After reading other reviews, it seems like this is a common issue here. On top of that, basic accuracy seems to be a problem. I'm 5'10" and fully grown, yet they initially recorded me as 6'1". When I questioned it, my chart was later updated to 5'6" -- which is wildly inaccurate and concerning. The most frustrating part: I specifically went in last fall to establish care and ensure continuity for a prescription after moving from NC. I clearly explained that I didn't need a refill at that time since my previous doctor had just sent one in. I was told that was fine and that I could simply call when I needed a refill. When I called today, they refused to fill it and said I'd need to come in for another appointment and pay again -- completely contradicting what I was previously told. Overall, this office is disorganized, inconsistent, and incredibly frustrating to deal with. I would AVOID AT ALL COSTS.

I am a huge fran of Dr. Rowe and his entire staff. They have cared for me and my family for…read moredecades. A family practice is what they truly are, in a modern up to the present skills and knowledge with a history of caring for all of my family. We are truly blessed to have East Cooper Family Practice as part of our community. Gretchen Rhodes

Dr. Mikola is a family man and a humble doctor who asks the right questions, listens, explains…read moreoptions --- all without judgement. His PA, Bill, is wonderful to work with as well, and Nurse Linda and Ebony are always cheery when taking vitals. It's always a breeze for a visit, and they get you in and out quick with the correct tools for better quality of life. Awesome group.

MEDICAL BILLING FRAUD…read more Charged $388 for a standard annual well-woman exam that should've been free. I had to pay $388 out-of-pocket to avoid the bill (that I should never have received) going to collections. MUSC said I should be reimbursed eventually, but over a month has gone by. According to my health insurance company, MUSC has not taken any action to resolve the issue. Fraudulent billing. PSA: All women with health insurance are entitled to free annual well-woman exams under the Affordable Care Act. The exam needs to be billed correctly as preventative care.

My son's PCP is at Carnes Crossroads. I've been very pleased with the level of care that MUSC has…read moreprovided him over the years, and their facility at Carnes Crossroads is equally great. Some healthcare facilities here clearly just push patients through and you barely get 5 minutes of the doctor's time. You won't get that at Carnes Crossroads Primary Care, or any MUSC facility for that matter. Dr. Bigelow was highly recommended to us. He has very good bedside manner and I appreciate that he actually takes the time to listen to what is going on. Plus the MUSC MyChart app is very useful for tracking test results and for communicating with your healthcare team. The only problem that I have is that everyone else in the area must be going here too because it's near impossible to get a same day appointment. I was told if you are sick you can almost always get an appointment same or next day, but I'm not sure how accurate that is. For example, my son has a possible infection and called 8am Monday morning to schedule an appointment and the earliest they could see him was Wednesday at 4pm. So it's kind of a catch 22: you'll great health care here but only if they have the time to see you. Even with that, I highly recommend going here.

I have to say the ladies in this office are true angels. I was in the ER last night and sent home…read morewith no resolve and nothing but chest pain and shortness of breath. I was amazed by the kindness every single one of them showed me. Kimberly even assisted in making sure I was able to get alllll of my prescriptions and called around to make sure she wasn't sending me on a wild goose chase. I told each one of them thank you for the compassion they showed but definitely wanted to come on here and say it too! It's refreshing to see health care professionals that genuinely care and arnt desensitized- thank you again ladies, you were all amazing

Excellent, professional care with friendly professionals. I use them for primary and urgent care as…read moredoes our entire family. I've referred friends and they are always pleased.

Dr. Purser was my PCP. He falsely documented at my last office visit...he said horrible,…read moreirreparable, things about me...things that will affect my ability to get optimal care at any Roper St. Francis facility moving forward. I asked him to correct it, and he refused. His office manager called and said they could easily figure it out by listening to the recording of my visit. WHAT? This piece of crap did audio recordings of all of my office visits, and NEVER informed me. It's called a HIPAA violation. And him refusing to correct his false comments in his notes is called slander. I wouldn't do this to my worst enemy. What kind of a sick, demented doctor secretly records his office visits with you? Lawyer time!

I have been a patient here for 1 year (I am not one anymore). This year I was scheduled for a…read moresecond physical with dr.Noemi Pagan.. I arrived and they informed me that their staff schedule it wrong and it was just a check up. I said I would reschedule and come back for my physical because that's all my insurance would cover. Dr Pagan said it was fine and she could do the physical while I was there. She then proceeded to do a full physical and full panel blood test. Then a month later I start getting huge bills for this visit. I called my insurance and they said it was not billed as a physical. I called the office to ask if they could change the bill to a physical and they refused (I actually called and spoke to them several times). Dr.Noemi Pagan even refused to admit that she did a physical. I am now stuck with a very large bill that I can't afford all because this Dr lied at the time of the appointment and isn't even humane enough to change the billing code when she knows she did a physical that day. DONT GO HERE OR YOU WILL BE UNJUSTLY BILLED AND THEY DO NOT CARE ABOUT YOU AS A HUMAN.

I cannot say enough about how grateful to have found Dr Stroud as our family practitioner. My…read morefamily moved here in 2016 and finding a doctor was one of the more stressful tasks of our move. Dr Stroud took the time needed and listened to symptoms that I had been experiencing for years that all the other doctors I have seen in years past just waved off as "nothing to worry about". Dr Stroud encouraged me to see a specialist and with his guidance and help I was able to get a concrete diagnosis. I highly recommend him for an adults & children's primary care. Appointment times are easy to schedule and they take most insurances.

When I first moved to the Charleston area I went through several primary care physicians and was…read morevery disappointed with the quality of doctors that I saw. Then after maybe 4 or 5 doctors I finally came up Dr. Lee Allison at East Cooper Coastal Family Physicians in Park West (Mt. Pleasant) based on a wild Google search for family physicians. Making the appointment was easy and her office was close to home and work at the time so there was that. Then I went to visit and discovered that I had finally found the right primary care physician for my needs. Dr. Allison listens to what is going on with her patients and she's very straightforward with them about their results and what they need to do to improve their health for a better quality of life.

Dr Allison is one of the best doctors I've ever had!! She listens to her patients, and helps in…read moreall ways she can. Have been seeing her for several years and wouldn't go to any other doctor! Her office staff is very good, friendly, and helpful. I use the portal when I need to ask about something and Simone gets back to me in a reasonable time. Simone is a great person, also, friendly, and helpful!! When necessary, her referrals have always been really good matches for me. All in all, I highly recommend Dr Allison