Tl/dr: Too spendy for what it was. And let me preface this by saying I was obnoxiously in an…read moreill-timed work meeting on my phone the entire time. It was ok. I guess I expected better? Quick, efficient, but lacking a couple things I expected... like, she didn't wax my happy trail (included in a full Brazilian usually, right??), and she left me with a bunch of wax stuck in my butt crack. When she was done she tossed the modesty towel onto my crotch and left the room without a word. Which was either considerate, or not? I'm like... are we done, then? Oh, ok. Guess we're done.

I cannot even begin to describe the relief and joy I found after discovering this waxing salon on…read moreYelp.I will try my best to make this sound less like a love letter and more like a review. Moving to a new state is never easy (believe me, I know, I've done it three times in 2 years), and one of the worst parts about relocating is finding service providers that you feel comfortable with who also do an excellent job. Many waxing services are provided in salons where dozens of other services are provided. You can also find people who wax in janky nail salons. Neither of these are acceptable in my book. I'm always most comfortable with a solo practitioner who runs a clean, professional place. Silk Body Boutique is just that. The inside of the salon is so nicely decorated and one of the first things you notice is how clean, organized, and most importantly, welcoming everything is. As far as the services go, I am so grateful to find such a professional, genuinely nice esthetician who was easy to talk to and FAST! I've had waxes that lingered on for 90 minutes, and I've had some quicker jobs that left me with clumps of wax on my legs and patches of hair leftover - let me tell you, both of these sorts of experiences are nightmares to endure. Nicole was quick, but the quality of her work was top notch and there was no leftover hair or wax after my appointment. Perhaps most important, however, is her demeanor, which is the perfect balance of warmth and professionalism. I will most certainly be making this my new spot for all my waxing needs.

Wonderful staff , great hair products , scheduling easy ... massage , mani pedi ... great place to…read morebe pampered !

Thanks to a gift card I had a facial with Karlee. She told me about my skin and helped me make the…read moredecision on what treatments to receive. I had the microdermabrasion. An instrument with crystals helps to remove blemishes and fine lines. It removes the old cells of the skin to give a fresh look. Karlee used a cleanser, toner and moisturizers, so many I don't remember. My face felt great, and I needed it done. Aveda products she used are for sale. Then I returned for a brow tint. Karlee chose my hair color. She plucked, waxed, shaped and colored my brows using an Aveda pencil that contains wax. Therefore it is waterproof, and last four to six weeks. I really liked the results. I purchased the pencil for $24. Prices for all salon and spa services are online. Receiving a gift card was wonderful.

I visited this salon for a Brazilian wax because it was rated 5 stars here on Yelp, but a 5 star…read moreexperience it was not. It wasn't horrible, but it was definitely not anything special. I will say that Lex was hospitable and fast, the service only took about 30 minutes. However it was disappointing on so many levels, starting with the tacky fake plants outside. The bathroom was cute and clean, but as I walked back to the appointment room there was a bunch of junk stacked by the wall, and the appointment room was brightly lit with uncomfortable paper bedding. I am used to wax spas using nice soft linens. When my wax was over she left the room and did not offer me any sort of wipe to clean up with (as is customary in my experience) and also missed quite a lot of hair in the back. When I met her at the register and told her about this she did offer to go back in and fix it, but I really didn't want to bother with going back into that gross room and undressing again. Typically at a wax spa you would be offered a hand mirror to check before they actually leave the room and have you get dressed again. I was also disturbed by the fact that there wasn't a sink or even hand sanitizer in the room. I can only hope that she was going into the bathroom between clients to wash her hands but who knows! Anyway, definitely would not return. Not for me.

Amazing experience for a first timer! I had DeLane and she kept me calm told me what would happen…read moreand how much pain I'd expect. She listened to my needs adjusted the experience to meet those needs and in the end I am softer and hair free! Thank you!!

My mom and I have gone to Traci for 5 years now. She is very knowledgeable and gives excellent…read morerecommendations for your skin type, age, and lifestyle. The products she recommends are the same that she uses, and they are very mid-priced, unlike some of the insane prices you see out there. That, and then the actual facial is the best I've ever had, very thorough and yet relaxing. I am so thankful that she is here!

Traci at La Pura Bella is THEE BEST! The facials here are what dreams are made of and she has…read morehelped transform my skin. She takes the time to explain everything she's doing and why... her knowledge is endless. I also love the product line that is used - it's not overpriced as is the case at many spas. Traci is honest with what you do and don't need and won't oversell or push product on you. I've been a client for a few years now and I just won't trust anyone else! FIVE STARS

Michelle is always available for me. Takes time and assures I am happy with color, cut, etc…read more. Friendly vibe everytime I go. Great Salon!!

Best place around for that personal touch. My stylist,who was training a newer employee(Milena?)…read moredid an excellent job.My co-workers were amazed at my "new look".I have much more confidence when I go out in public. 5 star destination.

Today was the very first time I have had a facial. I cannot wait to get another one. Courtney took…read moresuch great care of me. The products they used for my skin are amazing!!! This facial was custom made for my skin, and I can't even begin to describe how soft my skin is now! The vibe was just SERENITY! Courtney also included light massage, which I desperately needed. I feel so good after leaving. I highly recommend this place. It was my first time coming there, and you can guarantee it won't be my last! They've earned a customer for life! Let me add how CLEAN this place is too! Clean, and inviting! Please make sure you come here at least once. If you're not sold, you may need some inner help.

Courtney was fantastic! I had my eyebrows and face wax done. She did a great job. She made me…read morefeel comfortable right away. Definitely would go back.

Great personal service! Have been going to Laura Lee salons since 2007! Followed them from…read morelocations in Coventry then Mayfield Hts and then to Bainbridge. Lucky for me I moved to Chagrin Falls! Little touches like Mini facials while they wash your hair and hand massages make this salon, a cut above the rest!

Knowledgable, friendly, relaxing. I have been going to this salon for a few months and always end…read moreup happy with the results . The staff here is friendly and professional. If you want to small talk, go ahead, but if you prefer to sit quietly the staff will not bother you. The stylist always offers suggestions on hair styles that will work with my hair and products to maintain the style between cuts. But they are not-pushy or aggressive about purchasing product or getting additional services. This is what drove me from my last stylist so I am pretty happy with their low key environment. Every hair cut comes with the option of a free scalp massage, arm & hand massage, and mini facial. They also offer complimentary touch ups to make up.

Since my first Brazilian sugaring experience with Cassie, I've pretty much had a standing…read moreappointment with her. While I would never describe getting a Brazilian as pleasant, it's certainly bearable, short-lived pain. Cassie is so sweet and super personable. We literally have entire conversations through the whole process. I also spring for the vajacial after each session to get a skin treatment and any needed extractions. I was very nervous to go for my first time but Cassie, I'm sure, has seen a lot in years of doing this. I've never been made to feel uncomfortable about my lady parts lol She's body positive and very professional. Her space is clean and nicely appointed. I would really like to add facials and skin care to my self care routine soon. Highly recommend her!

3 years w/ Cassie -- the only person I let torture me for 40 minutes. As easy breezy and…read morecomfortable as a Brazilian can be. Love to see the growth of her biz and team, the only con is that she's now booking 4 weeks out!!!!!! 12/10

This European Wax is a consistently very mediocre experience. Due to the operations at this store I…read moreprobably won't be going back. It's not an experience that I'd like to repeat. My aesthetician was very pleasant and friendly. But the wax didn't go as it usually does. The wax was too hot. The after cream wasn't applied despite my skin being red. She didn't really check with me on any concerns - such as whether the wax was too hot or if I liked my brows. It was very speedy visit without focus on quality. There was no after work on my eyebrows with twizzers whatsoever. As always after European Wax visit I went over the work with twizzers later. No one asked me whether I liked my eyebrows or experience. Their work is always so minimalistic for being experts in waxing. The waiting room was filled upon my arrival. There were five other clients waiting, none looked pleased. At one point there were not enough chairs in the waiting room to accompany all guests. Few guests asked about their appointments running late, multiple were called to inform them about the news (with no definitive time to arrive). Some disgruntled guest called in. From the conversation it was evident that their discount wasn't applied and will not be honored (for a referral). They also were apparently burned during an appointment. One of the clients walked out with clear wax residue on her leg. I've witnessed so many problems in my short time in the lobby that it was overwhelming. Prices went up and were corrected on the menu. The salon posted new rules everywhere. No client looking for higher end-ish experience wants to be surrounded by so many rules and signs. It's not tasteful or relaxing. Here are all the new rules. There are no pictures allowed on their premises including the lobby or rooms. Guests with kids under 8 years of age must take them back to the room during the appointment. I can't even imagine how this works to be honest. There is also a rule that if you're in the bathroom, this time counts against your grace period. So it's possible that you won't be admitted to your appointment even if you're physically at the location. I practically live at different salons and I have never seen anything as strange. I didn't want to read the rules but they were everywhere! I used to like European Wax because it was a quick get in and out, nice place, but it lost its appeal. Too many problems for less than average appointments. As always, I'm not impressed with European Wax. I'd rather go somewhere else next time.

I honestly debated reviewing my experience, but it's now been a whole day since my wax and I can't…read morestop thinking about how unsatisfied I am with my service. I won't say who my waxer was, but the whole service seemed very rushed & somewhat unprofessional. We started about 10 minutes late, so right off the bat I knew it would be rushed so that she could catch up with her time for her next clients. As far as the unprofessional aspect of my service, my waxer remained in the room while I undressed & dressed before/after the service, which is absolutely unheard of in any field of service. She knew it was my first ever wax, let alone a Brazilian, which is extremely nerve wracking as is. Thankfully, I wasn't too uncomfortable with the fact that she remained in the room while i got undressed, but I definitely know people who would have been very affected by that, especially for their first ever wax. On top of all that, I woke up this morning with basically raw skin on my pubic area. It is extremely irritated and tender to the touch and I'm very upset about it. She did multiple waxes in the same areas, which was needed because of my very coarse hair. Although I know she was trying to help by making sure she got all the hairs, as a professional it is your job to know when to stop/switch things up to ensure your clients safety, whether it's the result they want or not. Lastly, we were supposed to do a test strip before my session because I mentioned I was on acne medication and the front desk said it would be necessary to do that in case i have a bad reaction. Due to the time crunch with my waxer running late, we never did the test strip. Overall, i'm pretty disappointed with my experience and would not recommend to my friends/family.

Jeona did a wonderful job. I had a root (grey) touch-up and cut. Just Beautiful! Very professional…read moreand pleasant to talk to. Great salon experience.

I used to be a client of the owner's before she opened her own salon and she was amazing to work…read morewith. Fast forward to more recently when it had been awhile since I'd seen her and I asked her if I could come in for a cut. She said she was too busy THE ENTIRE SUMMER for what's usually a 45 minute service. Just disappointing and rude. Also, their exorbitant pricing is just a little entitled for a Cleveland salon. The same quality service can be found nearby with other very talented stylists. It's a shame to leave this review, however it's also a shame to be turned away by someone who did your hair for many years. Guess I didn't pass their "vibe check".