I had a nightmare trying to work with Capital City Appliance, as we have a Thermador dishwasher,…read moreand finding a company that services them is very, very difficult. CCA was provided as a "shrug, I guess they work on them" reference from our contractor network. The service person that came out did shoddy work and was going to replace the disposal. The phone service was....well....ugly. Unprofessional. And unable to fulfill the most basic of requirements, such as emailing a quote. Going through Appliance Guy was a breath of fresh air. Aiden, who looked at the dishwasher, spent his time thoughtfully analyzing the issue and applying his years of experience to pinpoint the issue. While CCA wanted to replace the disposal at an exorbitant fee for labor. Contrast to Aidan, who didn't think there was a hardware problem, but rather clogging due to us using the wrong type of detergent and rinse aid. He gave further pointers and how we can resolve this ourselves. If it ends up being hardware, their work has a 30 day guarantee, so it would be covered under the original service trip. I'm in a special circumstance, and having my dishwasher down even a few days is highly challenging for our family. Going through CCA cost me now at least 3 weeks, and who knows how long until I would have gotten an updated estimate so I could properly file though my home appliance warranty company. With Aidan, I'm going to be up and running tomorrow (and maybe even tonight, if we could run out to get replacement detergent).

Straightforward honest advice. Called on a very noisy washer and told us honestly it was not worth…read morefixing..start looking for a sale.

I requested an appointment online to fix a leaky KitchenAid dishwasher. Was texted back that they…read moredo not repair leaky dishwashers of any kind. They were highly recommended by a local appliance parts company. I guess it is my fault as I didn't read the fine print on their website. They texted the fine print to me. Quick response.

My oven stopped heating, I called on Friday and they got someone out today! Fast, courteous, and…read moredependable. Highly recommend!

Had a little scheduling snafu, but it was addressed quickly. Technician showed up in time as…read morescheduled, was very knowledgeable and very deliberate in repairs to our refrigerator. Tech verified everything was working as required multiple times prior to completing all the work. Cost seemed to be very competitive from what I have seen/heard from others.

My refrigerator stopped cooling, so I called this company based on a recommendation from someone on…read moreFacebook. The technician told me the compressor had failed and that I needed to buy a new refrigerator. I wasn't confident in that diagnosis, so I called Sears Appliance Repair for a second opinion. Their technician quickly identified that the compressor start switch had failed. He replaced the switch, and the refrigerator has worked perfectly ever since. I contacted this company to request a refund because of the incorrect diagnosis, but I've heard nothing from them since. Do yourself a favor--save your money and call someone else.

Quick, flexible, and fair prices. Their first priority was to actually repair, most companies I…read moreassume are just trying to sell new appliances but not Shamrock. They fixed 3 appliances in one day and were honest about repair vs replace options and quoted me accurately. My appliances work great and they were very responsive to all forms of communication. Great job Shamrock!

I want to compliment you on excellent service from the beginning of my phone call to the time that…read morethe repair was completed by Anthony. The oven on my Magic Chef range was not heating. Anthony came and determined that it was the heating element. He had to make two calls for service. I had visions of having to replace the range. It is working like new now. I had success yesterday with baking a cake. The temperature was accurate and all is well. I highly recommend Shamrock. Have used them in the past always with good results. Anthony is very polite, personable and efficient.

If I could give this company a zero rating I would. We have used this service 2 times, and both…read moretimes resulted extremely poorly. Situation #1: We had a broken ice cube maker in our fridge. The gentleman from Affordable Appliance removed the ice cube maker (per our request), however, he neglected to turn the refrigerator back on before he left. My husband and I didn't notice until a few days later and by then, it required us to throw out roughly $150 worth of food. We called Affordable Appliance to alert them of the mistake. After being challenged about our food loss (which we weren't asking to be reimbursed), Affordable Appliance agreed to not charge us for the fee. My husband and I believe in giving second chances, especially to small business owners, so when Situation #2 arose, we decided to give Affordable Appliance another shot. Situation #2: Our washing machine stopped working. An Affordable Appliance repairman fixed the problem, but after he left, my husband found a leaking hose connection that was severely kinked (we believe the repairman shoved the washer up against the wall which caused the kink and hose connection to start leaking). When we called Affordable Appliance, they gave us every reason as to why this was not their fault. The owner, Jeff, came out to take a look and once again was extremely stubborn and unwilling to take any accountability for the leak (which clearly started after the repairman had worked on the appliance.) This company does not take accountability for its actions and their repairmen have shown sloppy work and have lacked any attention to detail. I would not recommend this company to anyone because clearly they do not understand customer service.

Our refrigerator went out over the weekend and we called these guys based on some reviews I read on…read moreyahoo. Overall great experience. Within 4 hours of making the call the fridge was back in service and working great and the cost seemed fair. No complaints. Jeff was most helpful and really knew what he was doing. The guy that arrived first was nice enough but clearly not as good as Jeff.

I used Laurie Mechanical for a stove issue I was having. They did a great job and communicated well…read morethrough out process. I would use them again I really enjoyed their upfront pricing. That took away not knowing what to expect.

I patiently waited over a week for the service person to arrive and reached out several times. All…read morethe repair companies are booked days in advance. I reached him and he apologized on Thursday. We booked for Friday, he again, did not call or show up. I do not recommend this company if you have an emergency service need. Unfortunately, because it's my primary refrigerator and my kids are home for the summer, so it was filled with food, I took time away from my work. Since he did not show up, I had to throw away food and will receive no compensation for the lack of service. Please do not use this company.

I cannot recommend Liberty highly enough. My Whirlpool refrigerator was leaking water and the ice…read morecube maker and water dispenser were broken. I made an online request and Jamie was able to squeeze me in the same day. His attention to detail, knowledge and experience gave me confidence that he was going to fix these issue - and he did! This is now my "go to" place for appliance repairs.

My Maytag dishwasher wasn't working, they came and gave an estimate. It was a case of repair or…read morereplace (cost wasn't too dissimilar), but I had such confidence in the service tech Jamie, that I went the repair route (one less appliance in a landfill). From scheduling, ordering parts, scheduling install and install everything was a breeze. Janessa in the office possesses great communication skills as well. Five Stars start to finish.

Had a fridge that the water dispenser wasn't working on. Reached out to Roush Home Services and got…read morescheduled. Scheduling was easy and communication was gr eat. Brian was prompt, friendly, and knew exactly what the issue was. Let us know how to fix it if it occurs again. Was fairly priced and would definitely call again for any appliance/handy man issues.

Mr Roush is a magician. He's exceptionally knowledgable about his craft and explains issues…read moreclearly. His repair of my gas dryer was an outstanding experience all around and his charge was very, very fair and reasonable. He's a very nice gentleman.