Honest and top notch customer service - Nick is the best. Never had an issue once. Not too expensive - but I don't want cheap repair either

first, I came into Auto Care air conditioning because my car was overheating. After Nick and his mechanic checked my car, Nick told me it would be.$1800. I said oh my God, I was afraid it would be in the thousands. Nick immediately responded. Oh no no no. I said OK fix the car. Then, he called me and asked for approval to add some refrigerant which was $44. I said OK. He also asked if I could pick it up the next day so they didn't have to rush. I said I to pick up my car and Nick told me it was going to be.$3,163.83. I said to Nick, you quoted me 1800 plus the refrigerant price. He answered me in a tone, by the way, I am a woman, that scared me. He was very aggressive. After I received the quote from him, I contacted, of course people, because I wanted to tell them my car broke down and how much it was going to cost me. After I picked up my car, I called the people back and I asked them. What did I tell you my car was going to cost to get repaired? Everyone stated the same amount 1800. I did not know that you could work on my car without approval and add $2000 more to the price without telling me. It was quite obvious that I thought it was $1800 plus the coolant because I was literally having to count every penny that I had to give to him. I had to give him all the cash that I had all the money off my and the rest out of my bank, leaving me with barely enough money to make it through the rest of the month. I have always used Cathedral Auto on Greenway and 32nd St. where I live,but my condo was flooded and I am at a hotel in so I was unable to leave my car with Cathedral because I didn't know how I could get because my had just left for vacation and that would have been my ride.I am requesting a supervisor to contact me. I find it hard to believe that a mechanic shop has reviews where 100% say they are an absolutely wonderful mechanic shop! Do YOU? read more

got my my AC fixed on my 2019 Ford . Nick was honest and explained his work and associated cost . verry happy with the service , i will go back for my auto repair needs read more

Nick and the mechanics at Autocare AC has done fantastic work on our 55 Bel Air at very reasonable prices. Be it classic car or newer, try Autocare. Highly recommended. read more

This is an amazing shop. I've taken my navigator to two different auto shops that worked on it for the air conditioner and never got it to work. I took it here and they figured out the problem immediately and now I have ice cold air conditioning. They are honest, efficient, knowledgeable and trustworthy. Nick is a great manager and great at customer service. read more

Had no AC in my 1997 Dodge Ram Van. Original mechanic at another shop it said needed parts that were obsolete and could not be found. Decided to get a second opinion from Nick and the crew at Autocare AC. They put in new seals on AC lines to compressor and we now have AC! Nick kept me informed and the vehicle was in and out in under 48 hours. I would highly recommend these guys. Very nice, clean shop and friendly! Give them a try! William Robertson read more

We found out we needed a compressor and a water pump. Nick and his team did a great job and we had a great experience. Even though they are at 4223 E Bell Rd and we live near Sun City, the trip was well worth it.j Our car has never been so cold. Highly recommend this place Greg and Nila read more

Very honest and reasonably priced. The mechanics are very skilled and able to correctly diagnose problems. This is probably the busiest auto shop I've ever seen so I highly recommend making an appointment! read more

We were recommended this place for being honest. AC needed repair so we paid th$2k plus with no questions asked. When we got the car back it did not sound quite as before. I was told it was because of the new parts and belt. Less then two months later our power steering system broke. We had two mechanic come look at as it could not be moved. Both told us it was the belt that failed. Part of the belt broke off and damaged the power steering pump. We were told to take it back to the same place and they should honor the warranty. We do and they said that the power sterns broke first and the damaged the belt. They did not want to honor their warranty. At that point we had no choice to have them fix the pump and we paid another $800 plus bill. They said they had to charge us again to replace the belt. read more

My Jetta has never had great air flow, but with the Arizona heat it became unbearable. Thanks to auto cause air, my car was finally diagnosed and the cool air was a welcome relief. The shop also gave me a one year guarantee. I would highly recommend this shop. read more

I was in last week to get my oil changed, and it was done really fast. The customer service I received from Greg was fantastic. I would definitely recommend this location for work on your car! read more

They did a great job and fixed my ac quick! I would defiantly recommend Auto Care Air Conditioning to everyone who needs help with their ac. I also loved that they have a warranty on their work. read more

Service: Air conditioning Service from Nick is amazing!! Very upfront with the repairs I needed and they shopped around to get best parts at the best price. Everything was explained to me so I could make the best decision for me. Unfortunately I need a new system but at a better price than dealership whom didn't add in the condenser which is very important if the internal compressor is damaged and the cost was less than the dealership. I am so very happy I came here to get my car repaired and so blessed I found an awesome car doctor!!! Highly recommend Autocare AC & Auto repair!! read more

Absolutely Amazing! Thank you to Nick and The Crew! I definitely recommend this place to anyone.

I feel so fortunate to have found Nick almost 8 years ago. I travel full time and more or less live in my car, to have any service done needs to be accomplished same day. I have been so pleased with Nick's calm demeanor and thorough application of his mechanical knowledge to always have me back in my car at the end of in his work day. Their estimates have always been fair and come fully explained. If you're in the waiting room and overhear Nick dealing with customers on the phone you quickly realize his amazing ability to deal with people. I've been around a lot of service companies and can't remember ever seeing anyone better than Nick. It's always a pleasure to see you! Until the next time. John Bonnell read more

Nick and his crew were great replacing the compressor in my 2015 Colorado. When I got it home and started it the next morning it seemed to take forever to cool down. after a few days of this I took it back so they could take a look at it. I even left it overnight. they could not find anything wrong with it. I drove it this way for months. It would always take at least ten minutes before the vents would blow cold air. I finally took it to another service provider. their initial look didn't find anything but I insisted they drain and refill it. That's when they found it was over filled. now I turn it on and it immediately starts blowing cold air even if its 115 degrees. Not sure why they missed something so basic to air conditioning. It ended up costing me $200 to fix something that should never have left the shop like this on top of the $1000 for the new compressor. read more

I took my 1981 Trans Am to Nick. The AC has always blown weak and not very cold, a month ago it even stopped being cold! Nick and the guys got it blowing stronger and colder than it ever has (probably even when it was new!) and did it for a fair price. He was upfront about what the charges would be and how long it would take. Even though it is farther from my house I will be taking my car to him in the fututre. read more

Thanks to Nick and team for taking the time to assess and identify the sporadic issues with the a/c going out. The team took extra time to track down an issue that Nissan couldn't even find, repair it, got it stabilized and back to like new condition. The a/c has been working in 100+ temps for over a week now, cold almost from startup. Highly recommended these guys. read more

Awesome place, very helpful on taking care of your cars needs. You can trust them, they always want to help. Thanks for all the help Nick! read more

My A/C stopped working and I was looking for a shop that would do quality work. Auto Care provided me with transparency associated with quoted costs and the repair process. The value of the work quoted was great compared to other places in the area. Nick and team provided me with unparalleled customer service. My A/C is cold and I am beating the heat. If I ever have issues this place will be my go to! read more

The employees at Auto Care take care of you and your car and make sure that you leave trusting the work they've done on your car. They fixed my A/C and gave it a one year warranty. Such kind workers and they will definitely see my car for any future problems it may have. read more

I can't say enough good things about our experience at Auto Care! Nick was kind, helpful, and accommodating by getting us in at the last second. My car needed quite a few repairs, and he provided a very reasonable estimate that was even less than what we were expecting! He also explained all of the issues with my car thoroughly to make sure we understood our options moving forward. We will definitely be coming back for future repairs! read more

Best auto repair shop I have ever been to !! VERY reasonable pricing ,fast quality work ,Pleasant workers & clean friendly shop & waiting room ! I have a mechanical background & HATE the many rip off,sloppy shops that try to BS you with unneeded repairs at shameless high prices ! This shop is is a example of what all shops should be ! 5 stars ++++ read more

This is my new go to auto place. My AC went out of my GMC Acadia and Van GMC has treated me poorly each time. I gave this place a try and they exceeded my expectations. They got me in quickly and finished the car sooner then they estimated. The AC is blowing ice cold, probably better than it ever has before. I will be using them for all my auto needs now. Bonus! They also have a rewards program for 3% of what you spend there that you can use on your next service or repair. Can't beat that. read more

I usually don't leave reviews but I had to because of their service. This shop is the best in the Valley. Customer Service is their top priority. My compressor broke and other shop quoted me extremely high. Took it to Auto Care and they gave me a very reasonable cost. Even offered to let me pay for it monthly. Nick is honest and very helpful read more

Couldn't have asked for more. My son took his car in at the end of last summer to see about getting the AC fixed. At that time, their estimate of $650 was more than he could afford. So, this week, we took it back expecting to spend the $650. Within half a day, they called and said it was ready, blowing ice cold air ... for HALF THAT! I trusted this guy implicitly from the beginning, and I was not disappointed. Will continue to take my cars there. read more

What a nightmare of underhanded characters and deceit. My last trip to autocare was not my first unfortunately, so that being said, it's my fault I guess. Please read this entire review, hopefully it won't get deleted as I see others have (I think the name of the establishment was slightly changed). The first or second time after having work done at Nick's place, I ended up stranded on the side of the road due to a hose (see later entry on hoses :-P) to my radiator not being clamped down properly. Unacceptable! My good friend (whom I feel EXTREMELY bad for referring to these rats) had a similar issue where not only were basic components not replaced when replacing his radiator, but was filled with WATER! And yes, was broken down the next day after for a hose being burst off of the engine. NEVER expect to leave paying anything close to what you've been quoted, Nick will always call you with a phony disappointed tone with a whimsical tale of what else he found, and just as well, you will ALWAYS need new hoses, and Nick will make sure he puts them on and charges you (at a ridiculous price) with no prior consent. The final straw.... Our work van needed a new engine. Nick found one! After all the same BS later, it was close to TWICE what he quoted (my van still drips oil I might add). But it doesn't end here, no, that would be too easy. After returning a few days later to have a fuel line installed (that we already paid for in the bill near twice what was quoted) Nick tried to charge again. Already fed up with EVERYTHING, there began a verbal confrontation, and Nick will make damn sure to let you know what a favor HE is doing you by you giving him YOUR business, things went very array. He called me back a few minutes later to "apologize", BUT with yet some more bad news, for some reason "hmmm" he needed hours more time (he said they had got the wrong part, but had been working with it for a couple hours and said it would be about an hour job). Well, when I finally went to pick up my van, all seemed well, that is, until I got in.... All my hand tools, a load of power tools and a great deal of material was STOLEN! Aprox $3000 in MY STUFF, GONE! Of coarse before the police came, Nick locks up and leaves right??! And with no sign of forced entry and all that was taken being systematically taken out with none of my pre-existing mess being disturbed, well, you do the math. I have no PROOF that Nick or his shady looking workers stole or HAD my tools taken, but kinda funny that the officer who took the report also said it looked and felt like an inside job. So ALL that being said, and me feeling like a complete over trusting MARK, I URGE you to PLEASE AVOID THIS PLACE! Nobody should have to suffer this kind of injustice. PS. This case is ongoing, though I doubt anything will come of it. My ONLY hope is that this does not happen to anybody else. I'll let Karma handle the rest. read more

I took my car in and needed to get my front brakes and struts replaced... it cost me a helluva lot, but these guys tried to make it as painless as possible. I've taken my car to them several times now. I've been pleased with their work and their prices are competitive. The manager is a friendly guy too. It's hard for me to be cheerful after spending SO MUCH MONEY on car repairs, but I have no complaints about their business. (Note: They are a member of The Better Business Bureau) read more

Nick is a stand up guy and will take great care of you. I brought my car in for an A/C repair, and he was honest and upfront, and kept me updated the whole way through. I know a bit about cars, and I know it's not always cut and dry when it comes to repairs. I have been working on cars for a long time, and I know when things are beyond my expertise and experience. If I run into this problem, I call Auto Care and I know I'm in good hands. Phoenix needs more honest, compassionate business owners like Nick at Auto Care. Thanks for taking care of my baby! read more

After going to 3 different places for my ailing truck A/C and having zero luck, Auto Care finally got it back to life! First, a little history... the 3 shops performed dye tests which all turned out negative. I gave up and just started adding off-the-shelf freon, and a little warning to everyone...that is NOT a good idea! After a while, my A/C got even worse and started making some scary noises. I decided to take a chance on Auto Care, and I'm thanking my lucky stars I did. Nick, the manager, was really great to work with. He had a packed house on the 110 degree day I called, but he still managed to fit me in. The A/C problem was diagnosed and fixed quickly, and the price seemed very fair. I could tell from our interaction and the interactions he had with other customers there that he did business the right way...with integrity. That seems to be hard to find these days. I don't know squat about cars, but I do know that I would highly recommend Auto Care to anyone looking to get their A/C fixed. I'm planning on taking my truck there for whatever else it needs. read more

Nick and the guys at Auto Care always take great care of me and never overcharge. Wouldn't take my cares anywhere else!! read more

Nick at Auto Care A/C and Brakes is such a great guy! I have had my car in to them a few times and each time has been a great experience! My whole family takes their cars to him and that says A LOT! They found the problems when two other car repairs shops coouldnt pin point my cars problems! read more

Fast and fair service! Nick was great! Called 1st thing this morning to see if they could look at my 2010 Ford Taurus which was not blowing the proper amount of air our of the vents even on high (A/C). Nick told me to bring it right down and they would take a look. Excited that they could fit me in I went right down and dropped off the car. About an hour and a half later Nick called with the good news that all I needed was a $31 cabin filter and the a/c was now working perfectly! This was an excellent experience and I do highly recommend you check them out if you need some work done. Great job guys! -Jimmy- read more

Right around June 2019, my car's AC stopped working. Bummer. I went to my normal mechanic where they quoted me a ridiculous amount to fix. And so, naturally, I went shopping around for quotes which included coming to Auto Care air conditioning. I went as a walk in first thing on a Saturday morning. I was told it might be a bit of a wait since they had other jobs/appts. The wait, however, wasn't long at all and he was able to get me in. The price quoted to fix my AC , compressor and etc was $700 cheaper than what was quoted by my go to mechanic!!!! I was so relieved! I did not end up fixing my car there, because I decided to check the dealership for a quote and found out the repair was covered 100% under warranty. Though I didn't need to use Auto Care, I would definitely recommend them 1000% based on the customer service (getting me in quickly) and the honest and reasonable quote that was provided! read more

Nick is the world's best mechanic. I have been going to him for years and do not have enough words to describe how awesome he is. His quotes are unbeatable and he is super reliable he is the only person I trust to work on my truck and my family's vehicles. He put a new motor, transmission, and a thousand other things into my truck and it runs like new. He is an air conditioning wizard and can fix anything. If I could give him one million stars I would. Thank you so much Nick!!!!!!!!!!!!!!!!! read more

Nick and his team are amazing. They are honest and fair. I had my compressor done and paid less then the quote because they got it done faster. Can't beat that with auto repair shops. I will continue to go here and tell everyone they are the best! Don't listen to any negativity about this shop. They have earned the business of my family and friends. read more

These guys are like the superfood of auto air conditioning repair. We brought our hot(not in a good way) 2005 Chevy Astro in because it was blowing hot air. We had taken our Astro into another shop and they filled the freon, lightened our wallet and still didn't fix the problem. We found ACAC&AR on Yelp and they took care of us and now our Astro not only looks cool on the outside, she's cool on the inside. Thanks Nick and crew for helping us keep this beauty running cool. read more

They are amazing! Our a/c stopped working on our way to our kids doctor's appointment and they were able to see us and fix it on the same day! Definitely coming back for any future auto repairs! read more

Update* I'm changing my 3 star review to a 5 star one. Talk about a man that cares about his business! Nick saw my last review & called me right away to try and make things right. He cares about his customers. Not only did he "right" things, he exceeded all expectations. Thanks Nick. I'll ve a customer for a long time to come & will refer friends. First review (3 star)- Called this morning to schedule for 60k maintenance on my vehicle. Was pleasantly surprised that they could get me in right away (same day). I had looked on their website and found a coupon for $149.99 service special, but when I blew it up to see what all it covered I saw that it had expired in 2013. When I called I mentioned the coupon, but was told it would be $179.99 instead (they were already aware that it needed to be updated). I made the appointment for this morning. I had a general idea of where they were located based off the address on the coupon. I double checked when I was on my way there and then saw that their website listed a different address so I called again to make sure. It was only another 5 minutes away, not a huge inconvenience - but knowing I was looking at their old coupon I guess I would have thought to check with a new customer to make sure they knew where my business was located. I was quoted a time of 1.5 to 2 hours. Current wait time is already at almost 3 hours and have been told a few times over the last hour that "it should be soon". Was told 20 minutes ago that it would be 15 more minutes. I value my time and am agitated at this aspect of their service. Only other thing so far worth mentioning is that with the $179.99 price, transmission service was supposed to be included but because they recommended I get a flush instead, they don't want to do that part of the service (however would give me a discount at a future date since I couldn't afford the extra charge today). I'm sure that's fine, but I feel like if something is listed that is should to be done when you're paying for it to be. He did say that they threw in fuel injector cleaner at no charge so maybe that was their way of compensating me for that aspect. I will probably go back for the flush at discounted price and give them the opportunity to not keep me waiting so much longer than my quoted wait time. Time is so important to me. If they can get it right the next time, I will probably remain a customer. Will update my review once I go back, but for today, 2.5 - 3 stars is all I can give - read more

We came to Phoenix for a couple of weeks from Colorado. We have been having intermittent A/C problems on our 2008 Honda Odyssey. I googled an A/C place thinking if there are good A/C techs, they have to be in Phoenix. They had really positive reviews but I was a little skeptical they might be fake reviews, they weren't at all. I was in fact greeted by and helped by Nick (in other reviews). He was fantastic but so were his techs in the shop. Fast, Friendly and Fixed. He shot me straight, gave me a quote and delivered with same day service. You pay for what you get, go here. read more