Greg Luther the shop manager charged us fraudulent fees of $1855 for doing 0 work on the car (proof…read moreattached in the pictures). Totally takes away from a luxury brand experience I have called Mazerati the manufacturer filed a case against them. They have started an investigation, waiting on the results. It's a brand new Mazerati, less than 6 months old Took the car there for an estimate. It was part of the state farm insurance claim. The car was there for few days until the state farm appraiser could get to their shop. They couldn't agree on the repair price. So went to pick up the car. They wouldn't give the keys back to my car, until I paid $1855 for them (essentially for doing 0 repairs). I wish I had read the 1 star reviews from their body shop before we headed down there Save your time. Don't take your Mazerati there for any repairs. They are dishonest people

Called for service & AC work and needed a loaner car and was told I couldn't get a loaner because I…read morehad never been to this location, and they give loaners to repeat customers. I needed to come like 3 times. WELL I was using the Southwest location which was closer to me. Both owned by HELFMAN. Will find someone else and will not be giving my money to them. Looking also to trade my vehicle in because this is the only Maserati in the area now! HORRIBLE CUSTOMER SERVICE!

These guys here are great. - very personable, nice cars, with affordable pricing. I'm normally…read moreskeptical of buying from used car places, but this place is awesome. They've even won some awards from Car Gurus; I am not suprised.

**Careful buying the 2022 Lexus Rx they have listed!!!!!**…read more Drove from austin after texting back and forth for a couple days to work out price. Emilio the sales person was great communicating. We agree to a number I would be comfortable agreeing to before driving 3 1/2 hrs to their dealer. I get to the dealer and the car is not even there. I get to sit around for 15-20 min because the car is still getting an oil change when I get there. After them knowing I was on my way and knowing around what time I was gonna get there. They finally pull the car around. The car has a hit that was not shown in pictures. The windshield has 2 very sizable chips and the tires are dated to 2023 but they feel like hockey pucks due to how dry rotted and cracked they are. Obviously no one in their right mind is gonna agree to pay 30k for a car that needs at the most minimum a new windshield and tires. Robert, the terrible manager there or whatever position he holds. Explains to me that even though those things were not disclosed and are not able to be noticed in a picture. He will absolutely not help me at all in price because he had already brought it down before I agreed to drive out. So obviously im getting pissed. Smart person Robert offers to zip tie or tape up the bumper so it doesn't look like its loose. THEY 3M TAPED IT!! 30k car again. Then I get mad so im just done with this bullshit so I decide to leave. Im my way out. Not so smart Robert offers me to swap our the wheels and tired ( and take care of that labor) from the car I was trading in so that he can make the sale. My car has 18inch base tires. The car they were selling came with 20in premium alloy wheels. This goober ( cant call him what I really want to) really tried to steal more value from me so that he can make a sale. Absolutely no respect shown to the costumer after driving more than 3 hours to see them!!!! Cant trust this guys! ! DONT BUY THE 2022 RX 350 THEY HAVE LISTED IF THEY DONT DISCLOSE THE MASSIVE CHIPS ON THE WINDSHIELD, THE FRONT BUMBER BEING 3M TAPED TOGETHER AFTER THEY HIT IT AND THE MICHELIN TIRES THAT THEY CLAIM ARE GOOD BECAUSE THEY ARE FROM 2023 BUT ARE HARDER THAN THE TUMOR OF STUPIDITY GROWING ON THE MANAGERS ROBERTS BALDING HEAD

I bought a vehicle from Am Auto Fin after a lengthy search online for a specific car I was…read moreinterested in. From the beginning the sales person Fabíola was very helpful. Since I'm in another state it did make me nervous to work with a dealership I wasn't familiar with. Fabíola walked me through every step and the car was delivered for a very reasonable price. There was never a time I could not reach her with questions, even after the sale! Very efficient and professional.

Today I called to check on a car they had for sale. A 2014 BMW 535i listed on their website for…read more$11,995. They still had it and we're happy to show it to me. I arrived and they were very pleasant folks. The salesman was very personable and always polite. As was the owner. About 1 min into the test drive the BMW I was test driving went into reduced power mode and the check engine light was on. We returned. The owner said that last week it had done that, he was aware of it and had already ordered the part and assured me he could fix it. The VANOS solenoid....pretty typical BMW stuff. While a car essentially breaking down on a test drive is never a good look, I realize I'm buying a 10 year old German car. If he knew it was bad.... it would have been nice to have had a heads up when I initially called. But hey...people get busy and forget things. Stuff happens, right? I had some other cars to look at and told him I would most likely be in touch as all of the cars I had looked at so far we're not as nice. I looked at the cars, decided I wanted the car at Americas Auto Financial so I called back. Now I'm not sure if it was because I said all the others cars I looked at weren't as nice.....or if this is typical of the way they operate......but now the price was 12,500. Hmmm....why? Well apparently all those prices on their website are as-is prices.....so if I want them to fix the car then I have to pay. Yeah..... honestly thats what they said. So beware......all those cars COULD have known issues. Then when they sent the final price now they are also charging a $650 RECONDITIONING FEE. So they are polite, they are nice.....but absolutely are just as shady and sketchy as every other dealer out there. I sure hope the nice salesman finds a job at a better dealer before his boss ruins his reputation. Thank you for the good service Rodrick. Perhaps since they weren't making any "finance" money I was treated to the suddenly inflated price and hidden fees.

This place is a ripoff!! They sell old cars and they are nice but they have to be to scam you into…read morebuying lemons!! They doctor these reviews which is sickening because this economy is bad and they are the worse people morally because they are a bunch of scammers and Thelma on billing or payments has the worst customer service ever!! Please people don't buy these lemon cars

Victoria was super great in helping me get my first car. I definitely recommend this place five…read morestars.

Just bought my new-to-me Pacifica from Zaki. Such a great experience from start to finish. Zaki was…read morethorough, answered all my questions, addressed the issues as requested, kept the process moving without making me feel any pressure. He made a few suggestions that put more money in my pocket on the sale of my existing car. He also showed me his research, looked at alternative cars I could consider, and explained his pricing approach. Not at all a typical used car buying experience. King Brothers is small enough for the personalized experience, but large enough to know what they are doing. Excellent experience!! And I love my new(er) minivan every time I drive it! Note: I bought from the Barkers Point location

Car buying can be a nightmare. Zaki is uniquely gifted at putting those fears to rest. From the…read morequality of car and information regarding it to pricing that will have you leaving the dealership patting yourself on the back for getting such great value, King Brothers covers all the basics. We were concerned going to a smaller dealership that we would have issues finding financing that didn't cripple us. Not a concern here. If this wasn't enough, Zaki has proven that he has the goods to build a premier dealership as the personal care that he places on cars and customers is apparent from the time you meet. You will likely be taken aback by the way that Zaki balances being personal and professional, knowledgeable and compassionate. Unfortunately we had a situation arise causing us to not be able to purchase from Zaki (completely our fault) and he was more than gracious and understanding. While we didn't get to purchase from Zaki( this time), we will be referring all of our friends and family to King Brothers. I only write reviews that I am utterly compelled to, and after spending weeks going through the car shopping fiasco, meeting many wonderful and terrible people, Zaki was the star that outshined them all. I wish Zaki and King Brothers nothing but success as this is just the type of experience we need in the world. Whether you purchase from King Brother's or not, you can rest assured that this 5 star rating (at this time) is not a fluke.

Highly recommend. It's hard nowadays to find a good repair shop, let alone family-owned. A friend…read morerecommended Kay's Automotive, and I am very happy. Phillip and staff were courteous, patient, and professional from start to finish. Will be returning when I need maintenance or repairs.

Great work and great prices. I trust Kay's Automotive with my cars and happy they are here, still…read morefamily owned and operated.