I recently moved back to the area and chose this practice to establish care based on their positive…read moreonline reviews. I actually enjoy going to the dentist and have consistently gone every 6 months for years, so I know exactly what to expect from a routine visit. While the administrative staff was nice and attentive, my clinical experience with Dr. Patel felt more like a high-pressure "timeshare sales pitch" than a medical consultation. The first red flag happened when Dr. Patel recommended a specific cleaning that included a rinse/spray. When I told him I just wanted the basic cleaning covered by my insurance, he dismissed my preference. He stated he didn't know anything about my insurance coverage and refused to perform the basic cleaning. I later learned that his recommended cleaning came with an out-of-pocket expense of at least $100. The second red flag came when he displayed my X-rays on the big screen. He went over every tooth and recommended replacing old silver fillings with cosmetic white ones, along with several other costly procedures. When I questioned his recommendations, he became condescending and repeatedly asked if he had explained it well and if I even understood him.At that point, it became clear that I was dealing with a money-hungry dentist rather than a trustworthy provider whose primary focus is patient care. I will not be returning.

I was told my appointment was for a wisdom tooth extraction. When I arrived I was told that a…read moreprocedure for a crown was also going to be done. I am diagnosed with PTSD and anxiety. I take medication for it and am under doctors care. I mentally prepared myself for two days for my extraction. When I told the doctor that I only wanted the extraction done today he invalidated my concerns and spoke in a very condescending way. The appointment was canceled i got my refund. I told the receptionist that her doctor is very arrogant and needs sensitivity classes. They lost a patient. I won't be back.

Excellent dental care experience. First visit went very smoothly and on time. Already worked me in…read morefor a dental cleaning. So glad that chose Jennifer McCoy.

I am a new patient here. I have quickly experienced a…read moreCompassionate, Professional and Kind Dentist.

Dr Browning and Dr. Pafford are by far the best Dentist practice is Lawrenceville. I may even…read morethink the best dentists in GA. However, I have only seen Pafford & Browning since 1997/98. OMG! Its been that long? They take the fear out of fear for anyone who hates going to a dentist. They have a lot of patience with their patients and listen to all your concerns while explaining all your dental needs. My kids who are now adults have only known this ONE & ONE ONLY awesome practice.

Dr. Browning is a great guy. However, we had 2 bad experiences with hygienist here. I had my teeth…read morecleaned by one and then like 3 days later had to go to my old dentist so she could fix something on some work she had already done on me. They took X-rays and showed me a huge amount of tarter buildup that they had missed just a couple of days prior. If he could get that problem under control (we had more problems that I won't go in to) then I could give a definite thumbs up. I hope he can work it out. Unfortunately the hygienist is a big part of the overall dental practice.

Doctor no good anymore only care about money!!! I will find a better one soon I need clean my teeth…read morebad.

The staff here is amazing! Nicole and Sonia are the sweetest. Everyone was extremely helpful and…read moremade sure I understood every step of the process. Dr. Aggarwal was extremely nice and ensured I understood everything that was wrong and what the procedure would entail.

Everyone was extremely nice and helpful. The dentist was very knowledgeable and explained…read moreeverything. From the receptionist to the dentist, they were very thorough. From the time I entered the building I could tell they have great leadership. Attitudes start from the top and flows down to everyone. Everyone here had a genuinely pleasant attitude. By far my best dental experience! Highly recommend!!

Poor service provided by staff. Made me take a day off for…read morescheduled cleaning and told me i had to pay for cleaning even though i have insurance.

Found out that my insurance did not cover Dr. Williams anymore and I refused to go anywhere else…read morethat would have been covered! The wait was worth it. The next year I made sure to get a plan with this group!

Such a great practice! From the moment you step into the office, you'll feel welcomed…read more Hygienist Lindsey is extremely knowledgeable and wonderfully kind. Dr. Williams is also a joy to chat with and exudes confidence.

I can't even pretend that this isn't the best dental office I've ever been to. My oral care has…read morebeen nothing but stellar! From the front office staff to the hygienists, to Dr George and Dr Lucy and rounding out the team with the office manager. Every person that is part of this practice is happy, friendly and truly cares about their patients. I've recently completed 12 months of Invisaline with Dr Lucy and I couldn't be happier. Her care doesn't only span 9-5 she's there for you whenever you need her. After 4 weeks of whitening and a little reshaping my teeth are ready for their spotlight. Thank you to everyone at Sugarloaf Smiles for helping me look and feel more confident!

Very positive experience getting a dental implant. Friendly, professional, and affordable. I did…read morethe self pay option as insurance does not typically pay for implants. I've had fillings that were more painful and difficult. Amazingly pain free process. Things went smoothly and there were no shady hidden costs. Thank you for a great job.

Finally a dentist appointment that made me leave feeling at peace..from the moment I entered to the…read moreinteractions with all the employees, small office that makes you feel at eased,no pressure no rush. I think I found the home for all my dental needs

Very great experiences both times I've visited this office. Staff is wonderful, from front desk to…read moredentist. Superb bedside manner, very gentle, very informative, never judgmental, always checked on your comfort, never felt pressure when making financial decisions for dental treatment. Always been anxious when needing dental work but they put me at ease as soon as I walked through the door. Definitely coming here everytime!

Grayson Family Dental is amazing! Our entire family goes to Dr. Hoang for all of our dental needs…read more Dr. Hoang is very personable, he loves his patients and makes sure he knows each his patients. And- he remembers all of them! He has a super gentle touch so he is not a at all going to make you feel uncomfortable in the chair. Even the novocaine injections are a breeze. He is very knowledgeable and always takes his time to provide us with the answers we need. The dental assistant, Rosa is the best, she always takes her time to make sure you are comfortable before Dr. Hoang begins his work. They are always professional and kind. Susan is very very supportive when it comes to coordinating our insurance (which can be so confusion) for care. Susan is thorough and detailed in explaining my insurance deductibles copays and costs. We are forever loyal to Grayson Family Dental! We're never going anywhere else.

I just want to thank Dr. Hoang and Rosa for being so patient with me. You guys are the BEST!! I…read moreTHANK GOD FOR SENDING ME THERE!! Dr. Hoang, from the moment I walked into your office I was at peace. Thank you once again for Everything!!

This office is always overbooked! No professionalism! Dr…read moreNurani broke my tooth because he was rushing trying to service multiple patients at one time! Billing department got upset when I inquired about the copay cost! The fastest teeth cleaning service ever! I would not recommend this Dentist or this staff not even for free ! This is fast food dentistry!

This is my first review ever for Yelp, Google, or anything else. To give you a small understanding…read more- I'm the guy who 99% of the time doesn't like complaining and refrains from making any sort of scene in public. I try to be an understanding person when a service/food experience is just horrible to try not to get anyone fired. Somehow when I leave I'm able to look at the positives and I walk away just not going back to that location again. I'm going to change that today as I am now fed up completely. I initially called this dentistry on the recommendation of a friend. I called for Dr. Noorani and apparently he was booked for almost two months. I have a root canal that needs to be done and so I was obviously in tons of pain. They tried to have me go with another dentist at the office. Due to my horrible experience with bad dentists I did not want to take a chance and I told them to just give me Noorani's next available appointment. I waited just to get a call the day before that my appointment is cancelled. The office KNEW i was in pain and that I waited for this dentist yet I get a call almost two months later with them trying to throw the same dentist that I initially declined. I was extremely upset as I was in tons of pain but I gave it another chance (people make mistakes right?). The front desk lady said she would book me for a consultation appointment (with a different dentist a week and a half later) to just view it so they can prescribe me medication for pain control/antibiotics and then the Monday afterwards would give me my appointment with Noorani in the morning. The first Monday comes around for my consultation and I was still out of town for work, I call to let them know and ask them if they can just do the consultation on the same day (Noorani appointment) and ill get through the pain till then. She then tells me I never booked your appointment for next Monday. When I asked why she said "I wasn't sure if you wanted it". So you booked me for the consultation on Monday but didn't book the main appointment that I have been waiting for over 2 months (close to three now) with the busiest dentist in the world?! She then tells me my first appointment wasn't a consultation and Dr. Noorani was going to start the procedure... I had never been more confused in my life. I was completely silent over the phone and then she gives the final blow by saying that Dr. Noorani has also said he will only do the root canal if I let him also do the crown!!!?? This was something we spoke about the first day I called and they specifically knew I was going to another dentist for my crown and he is a dentist that doesn't have an issue with it. BUT ALL OF A SUDDEN he wants to do my crown which is very expensive almost $1000 over my primary dentist. By far my worst experience ever from a medical professional. You would hope that people in this field care about your medical needs and at-least stay true to their word. Calling a patient 2 months later the day before an appointment to cancel and making sudden ultimatums is completely unethical and to be frank upsetting. Man, I feel a little better now. Is this why people do this? Hopefully I don't see you yelpers again. Take care