Mar 30, 2026 What ever happened to SEARS? I used their…read moreappliance repair service and what a mistake I made. The service was HORRIBLE, the technician they sent me was HORRIBLE. I spent 180.00 and got nothing for it. The technician charged me 129.00 for a diagnosis that was totally wrong. I even brought the parts for the repair for nothing as the old parts were good and he just doesnt know how to diagnos.Thed technician had an attitude like he hates his job, or he doesn't want gto be bothered. When you call SEARS you get AI because they don't want to talk to you, NO MATTER WHAT! Sears was horrible, the tech was horrible the serviice was horrible. Then he said it would cost me an additional 600.00 to repair the unit and he wanted the money upfront. ARE YOU KIDDING ME! I would give them no stars if I could. I ended up fixing it myself for 150.00 and SEARS was going to charge me 250.00 for the same part and 350.00 for labor. I called Frigidare (they are awesome) and the repair clinic knew just what to do. No wonder Sears is out of business. Bottom line Don't even bother with sears. Go to the repair clinic. Sorry Sears but your appliance repair is going the same way your store went. OUT OF BUSSINESS.

They have serviced my appliances from washer to cooktop and recently my built in oven. Your service…read morewas so efficient and professional. I'll definitely recommend you to my friends and family. Isaiah was great and also gave me some great tips.

I do not recommend others use the services of Sun Appliance Repair. I decided to contact the…read moreservice because I wished to support local businesses. Using the company website, I requested a quote to inquire about our clothes dryer that had suddenly stopped working, although I did not receive a response within 48 hours. I then called the available phone number and received a text that I needed to text another number, all quite confusing. The person responding stated they didn't receive my inquiry so I had to text the problem. As the holiday weekend approached, I had to wait days for an available appointment. The owner visited my residence as scheduled and began to disassemble the dryer to determine the issue. My concern is he charged me $160, and the same problem reoccurred during my first use of the dryer since its service. The first $90 was for the visit and diagnosis, with $70 going toward the "repair". The response from the owner was the typical blame-the-customer dialogue for a solution he performed. Business owners should choose to do right by their customers and reject greed. The professional respect of your customers and community should be paramount and lead to word-of-mouth referrals and repeat opportunities. As a business owner, I understand the number one rule is the customer is always right. Conversely, business owners can believe they're always right and lose customers due to permanent online reviews highlighting issues that could have been quickly, and amicably resolved. Again, I strongly recommend avoiding doing business with this company as they do not value the customer and my experience appeared unethical. I wrote the owner the following message requesting fair compensation which he denied. Customer: Mr. Allen, the reality is following the diagnosis that my dryer had a defective fuse, you provided two options for enabling the dryer to function normally without the part. I asked which option was the safest most efficient repair and made a choice based on your direction. Again, you implied the dryer would work as NORMAL until AFTER we paid for the repair, then you stated to only run the dryer for 30 minutes. The repair was meant to be a stop-gap toward purchasing a new unit. Using the dryer for the first time since your work the dryer turned off after 10 min. As your repair did not provide a functional solution, I'm requesting a refund of no less than $70 with you maintaining your diagnostic fee. With all things considered, the ethical thing would have been for you to simply recommend I replace the unit. Sun Appliance Repair Owner: No The parts are not available...it was your decision

I submitted a request for a service quote through Sun Appliance website. Gave a brief description…read moreof my issue, fully expecting a call to schedule service call. Instead, Allen emailed me the solution (easier than easy fix, no parts required) I am in absolute awe that he chose NOT to create a service call for me (not take a paid call) and instead simply shared the info on how to solve my issue. FREE of CHARGE!!! That's an honest business owner who ISN'T out to pocket as much money as he can.

Our dryer went out and when it went on, there was a burning smell. We contacted Exonomy Appliance…read more Erik arrived with his assistant. With an hour our dryer was up and running. From the first phone call to finish the service was professional. Erik explained what he was going to do and why. The dryer works perfectly. I highly recommend Economy Appliamce for the job they do and professionalism.

Paul is very kind and professional. He came out quickly, and was able to diagnose and fix the…read moreproblem with my dishwasher in under 45 minutes. I was also pleasantly surprised by the cost of the repair. I will definitely call them again if we are in need of appliance repair.

after my 43 years old refig quit running. went to Eddys with the parts i needed. after searching…read morearound for a half an hour the owner was able to get me going again. now my old garage refrig is purring like a kitten and a very reasonable price too! service and staff was outstanding there!

My dryer broke on a Friday night. Called Eddys Saturday morning to see if they might be able to…read morehelp me. They said they have a part (control board) but it was a different part number, he assured me it would work. They all do the same thing he said. Well it didn't work. Went back to the shop and he wouldn't give me a refund. I call bullshit. I WOULD STAY AS FAR AWAY FROM THIS PLACE AS I COULD!!!!!! BUYER BEWARE

My family has been using Dave for appliance repairs for decades. I've seen his business grow and…read moredevelop over that time. The service we have received from DBH Appliance Repair has always been personal and satisfactory. I moved to the New York City 18 years ago so I cannot ask Dave to make a house call anymore. Yet, I still have his number in my phone so I continue to call for appliance repair help when I need it. My Frigidaire oven stopped heating last night so I called Dave and described the issue. He walked me through the troubleshooting and suggested looking at the solder joints on the control board relays. We also talked about suggestions for a replacement stove in case the repair failed. I unscrewed the board and was able to find a solder joint that looked burned. A quick touch with a hot soldering iron, I put it back together and the dad-gum thing worked! I recommend becoming a loyal customer of DBH Appliance Repair. He takes care of his customers!

Dave is great and very friendly! A true expert in his craft. Would hire him again when my…read moreappliances need fixing

I had a furnace, air conditioning, water heater, generator, outdoor motion detector lights,…read moreadditional indoor outlets, a socket repaired and some special project work (ground rods and NEMA enclosures installed, etc.), all were done professionally. The technicians, Karen and the rest of the office staff and Ryan (the owner) were excellent to work with. The work was quality and done efficiently. I will use them again and again. I highly recommend them.

Had generator installed several years ago and annual…read moreMaintenance with no problem. Generator dies and call for service to only find out All Services was sold and the new company does not service generators. Nice to have been notified -- seems to be very hard to find good locally owned businesses now -- they are all owned by private equity firms ! Frustrated

Terrible customer service! I have been waiting for two weeks to hear back from them to come service…read moremy a/c. One guy called me back and couldnt even find my claim. He said he would call back but ive called multiple times and have not heard back since. Please do not call this company.

Called at noon for service, CSR said she'd text the tech and call back with a time. She called 5…read moreminutes later and they were there by 12:30. Didn't have my part but got it and was done by 2:30. Technician was very pleasant. Definitely will use again and recommend to everybody.

Roger's is THE BEST! Honest, timely and reasonable! Highly recommend! He always gives me…read moresuggestions for the best solution.

Called them, left voicemail. Tried calling them again the following morning, got the voicemail…read moreagain. Gave up as there was no response within a day. So I called another repair company. After making an appointment with someone else, someone I assume is Roger called me finally. The call did not go well. I stated: well, sir I never got a call back from you, so I arranged an appointment with someone else. He claimed I didn't leave a message. I said I did, yesterday... He then said "Oh, yeah...I was just about to call you back about that"...to which I responded, I needed the work done, and 20 hours had passed. He then said he didn't respond because I left the message "after hours"... I pointed out: I left the message at 10AM the previous day. He then acquiesced and stubbornly said "have a nice day". If you want business, return messages. If you want business, make sure you have a single phone number people can reach you at. (there's about 3 for this guy if you search the web)...but most importantly, if you want business...don't argue with a potential customer, or make excuses. Part of being in the service business, or any business is the skill of knowing when to own your mistakes. This was a pretty ridiculous experience.