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    Appliance Pro

    3.0 (4 reviews)
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    5 months ago

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    Michael S.

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    2 years ago

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    3 years ago

    The technician came to fix a leak in our sub-zero and in the process broke our ice maker dispenser.

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    7 years ago

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    D1 Appliance Repair - Appliance Repair NW Indiana

    D1 Appliance Repair

    (72 reviews)

    called on a Monday and made an appointment for my dryer, they schedule me for Wednesday between 8…read moreand twelve on Wednesday I get a text message that they pushed me back to between 12 and 4. I called and said I couldn't do the afternoon. they then scheduled me for tuuts between 12 and 4, Derek showed up out his ear to the dryer and said he didn't have the part to fix it. he charged me 123.00 as a deposit. they then scheduled me for the following Wednesday between 12 and 4, at 11 they called and said Derek couldn't make it and he couldn't get to me till the following week. I canceled them and found another company. contacted D1 and told them I wanted a refund, Derek said they don't give refunds and that he showed up. he was there for about 2 minutes. don't waste your time with this company, I lost out on three days work.

    BEWARE when hiring this company. We called D1 to fix our refrigerator. Refrigerator and Ice Maker…read morewere not working. Freezer was fine. They sent a Tech out that had no clue what he was doing. After about an hour the owner shows up carrying a part. Not in a box but in his hand, not sure it was even a new part. He helped Tech put it in the refrigerator. After another 2 hours Tech tells us it should start cooling. Woke up next morning the power to the refrigerator was off. Refrigerator kept kicking the breaker off. Now we have no refrigerator, freezer or Icemaker. This was all on a Thursday. When I called Friday morning they said they could send someone on Tuesday. I told them we shouldnt have to wait they should send someone thay day they agreed they would. We sat and waited and late afternoon the owner calls and says tech got a flat and cant come. Now we are without a refrigerator. I ask the owner why he would send an inexperienced Tech to work on my refrigerator and he said that is how his techs learn. Really???? Decided to go on his website and check reviews (lesson learned should have done before we hired him) horrible reviews. I called and cancelled further service, Decided I did not want them back to try and fix issue. The owner did say he would come and try to fix it himself but we declined the offer even though we paid them $448.75. We called out another repair company who told us immediately that the wrong part was put in and the way it was hooked up was flipping the breaker. They ordered us the correct part and fixed our refrigerator. Needless to say we would not recommend D1 for future service.

    Appliance Pro - homeappliancerepair - Updated August 2026

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