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    Johnathan's Towing

    3.0 (186 reviews)
    Open Open 24 hours

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    10 stars if I could! I have a classic Corvette and am no stranger to a tow. LIVEN showed up in a short period of time, which is often not the case, and was super friendly and personable. He took photos before, up on the flatbed, and after to ensure all of us were on the same page. He was very attentive and careful with my girl, which I hugely appreciated. He pointed out the fluid she was losing from the back end when we arrived home, which was also helpful for me. The biggest surprise was when I received a text message & photo of my bracelet that had apparently come off during our drive home. He wanted to make sure I got it back and arranged for me to come and get it within the same hour. He said it was his duty to get it back to me, which I'm sure it is, but as most of us know, just because it is doesn't mean people always do their duty or the right thing. LEVIN certainly did his duty and I am very grateful to him for that. Hands down the best experience I've had with a tow company!

    Tow driver leaving my daughter and I in the cold when failing to replace a aaa battery under warranty.

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    2 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    10 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    4 years ago

    I absolutely would not recommend. In my opinion they lack professional courtesy and are unreliable

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    6 years ago

    Business owner information

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    Rambo Y.

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    4 years ago

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    2 years ago

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    4 years ago

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    3 years ago

    Kusay was amazing. Great service. Personable and knowledgeable. If I could give a six star rating I would. Thank you!

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    2 years ago

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    4 years ago

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    4 years ago

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    7 years ago

    Johnathan's Towing still has done nothing to fix the damage to my vehicle. This company is trash and they will regret ignoring me.

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    4 years ago

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    3 years ago

    The technician who changed our flat tire was terrific: fast, efficient, and courteous

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    5 years ago

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    3 years ago

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    Page 2 of 5

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    Review Highlights - Johnathan's Towing

    The driver beat the estimated time by 40 minutes, so Kusay had to wait for me to show up to verify my AAA info, oops.

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    I know tow trucks companies don't have the best reputation, but I just have to share my experience…read morewith the driver, Tim, who towed my car due to a mechanical issue. He was very prompt, courteous and professional. He expedited the tow very quickly in a heavy traffic apartment complex so to not inconvenience my neighbors. Great problem solving skills as my car was in a a low clearance garage, yet he still found a way to get my car in his truck. We had a great conversation on the way to the dealership. A genuinely nice human.

    Absolutely unbelievable experience with Roadway Towing & Recovery. I was left stranded for nearly…read moreTWO HOURS through my roadside assistance program waiting for a tow truck that never came. After being repeatedly told help was on the way and that arrival would only be a few more minutes, they suddenly canceled the job after I had already waited 1 hour and 45 minutes. When I called, the first employee admitted they were "backed up." I asked the obvious question -- why wasn't I notified an hour earlier instead of being left sitting there wasting my entire afternoon? He said my manager made the decision to cancel you, would you like to speak to her"She kept me waiting on hold for quite sometime probably hoping I would hang up. That conversation was even worse! She talked over me, lacked all basic customer service skills and told me they "never took the tow job". Obviously this was a lie since my insurance company confirmed this business two hours earlier. She told me they were too busy and it would actually be another 2-3 hours. So instead of declining the call honestly from the beginning, they left a stranded customer sitting and waiting with no communication whatsoever. When I tried explaining how unacceptable and irresponsible that was, she actually LAUGHED, sarcastically told me to "have a nice day," and HUNG UP on me. If your company is too overwhelmed to handle roadside calls, then DON'T ACCEPT THEM. Leaving people stranded for hours and then laughing at them on the phone is beyond unprofessional. Absolutely disgusting customer service.

    Carlsbad Mobile Mechanic

    Carlsbad Mobile Mechanic

    4.7
    (108 reviews)

    I hired Kevin at Carlsbad Mobile Mechanic to diagnose an issue with my vehicle, at which point he…read moreadvised and recommended a radiator replacement. Before approving the work, I specifically asked in writing whether the parts being used were Nissan OEM or aftermarket. I received a direct response stating: "These are OEM parts." Based on that written confirmation, I agreed to move forward with the repair and payment. After the work was completed, I began experiencing serious issues with my vehicle, including stalling to the point where it was no longer safely drivable. Due to these failures, I had to take my vehicle to Nissan for further inspection. During that inspection, it became clear that the radiator installed was not OEM. Nissan also confirmed that OEM radiators would not present the way this one did, including the absence of proper identification. In addition, the coolant/transmission lines had been modified using generic hoses and clamps--something that would not be necessary with an OEM radiator, which is designed to use factory quick-connect fittings. These findings directly contradict what was promised to me in writing prior to the repair. As a direct result of the improper parts and installation, my vehicle sustained significant damage totaling over $15,000 and became unreliable and unsafe to drive, requiring additional time, expense, and inconvenience to address. When I attempted to resolve the situation, I requested receipts and documentation showing where the parts were purchased. These were not provided. In California, automotive repair providers are required to provide documentation and itemization of parts upon request, including itemized invoices and parts information, yet Kevin failed to do so. Instead, I was told that I was a "nightmare" customer and that I was "giving him a headache." He also attempted to shift blame by suggesting the damage must have been caused by a collision or another shop, despite the timeline and circumstances clearly tied to his work. Since then, my attempts to follow up have been ignored. At no point was I informed of any substitution, nor was I given the opportunity to approve the use of non-OEM parts. The use of OEM components was a key factor in my decision to proceed. When a mechanic diagnoses a repair, recommends replacement, and explicitly confirms OEM parts in writing, there is a clear expectation that those terms will be honored. That did not happen here. I strongly recommend that anyone considering working with Kevin at Carlsbad Mobile Mechanic verify all parts being installed, request documentation, and thoroughly inspect the work before accepting completion.

    My mechanic ghosted me so I was looking for a mechanic ASAP through yelp, and he was one of the…read morefirst people to reply to me, and I was pleasantly surprised that he was Mobile. He came on time and did the repairs. I hired him again and he came on time, did the repairs (oil leak and 2 censors) and was done within an hour and a half and solved all the issues that I've had ongoing with my car. If I would've taken it to a shop it would have been sitting there all day. FYI I have a hybrid and not every one can work on this type of car. Definitely using again.

    Johnathan's Towing - roadsideassist - Updated June 2026

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