Wow I'm so grateful to Crossroadz! After having my tow pushed back 3 hours by a different company AAA reached out to try to find another option and they accepted the late (1:30am at that point!) call, they quickly came! The driver was fast to load my car on, pleasant on the ride home (Irvine to Oceanside so a bit of mileage there) and drove safely the whole way home. I may have been waiting all night at the rate the other company was pushing my tow back, thank you so much Cross Roadz! Hopefully I don't need a tow again any time soon, but if I do I would definitely ask AAA to see if they are available because it was a very smooth experience with them! read more

Crossroadz Towing - My poor gal getting loaded up on their tow truck - Towing Near Me - Escondido, California

Ivan provided fantastic and timely service when my car rental needed an unlock and tow quite a distance away. Ivan was courteous, pleasant, and professional, and he made quick work of our car situation. Thank you Ivan and Crossroadz for making a rough day better! read more

I had a flat tire last night so I called my roadside assistant. They said Crossroadz would be there in about 2 hours, but I knew it wouldn't take that long. Sure, enough 30 minutes later, they pull up and fix my flat in about ten minutes. Thanks, Crossroadz!!!!!!!!!!!! read more

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Service provided was phoenamenal And driver was a pro. Got my car parked exactly where i want it saving driveway space read more

The tow truck operator was the most professional and helpful operator. He was understanding with my situation, was extremely careful with my 1962 Austin Healy, explained every step and what he was doing to ensure my car would be unharmed. When dropping off, he was very helpful in placing it exactly where we wanted. I will recommend anyone to use CrossRoadz Towing The tow truck operator was the most professional and helpful operator (forgot his name!). He was understanding with my situation, was extremely careful with my 1962 Austin Healey, explained every step and what he was doing to ensure my car would be unharmed. When dropping off, he was very helpful in placing it exactly where we wanted. I will recommend anyone to use CrossRoadz Towing read more

Crossroadz Towing - Austin Healey - Towing Near Me - Escondido, California

In my experience, tow truck companies in the Vista/Oceanside area are extremely difficult to work with. I worked with Josh on the field, and with Vicky and Tina at dispatch. Crossroadz Towing was the only local towing company that was easy to work with, and that showed both decency and humanity. read more

Crossroadz Towing - Crossroadz Towing truck - Towing Near Me - Escondido, California

Corssroadz was more than exceptional. I needed a quick tow to the auto shop to take my car an, and while other tow truck companies were trying to charge me an arm and a leg they provided exceptional rates. They also were quicker than expected with pickup. My driver, Ivan, was extremely friendly and helpful. I highkey recommend this company to anyone needing a budget friendly tow in a timely manner. 10/10 read more

Scott was my tow truck driver and showed up about an hour after I made the initial request. I made sure to ask if I could ride with him, since the last driver from Roadway wouldn't let me. He was very honest and down-to-earth, so I was relieved due to some previous experiences that were unpleasant. In any case, I arrived at the dealership safely, and it was actually my first time tipping a tow truck driver because of how he handled my situation. Side note: I'm glad I didn't have to deal with Roadway Auto Towing again, but I did realize that the service department at the dealership was closed on the day I intended to get my car repaired and should have carefully checked the hours for that specific department. After I asked my roadside customer service not to send another person from Roadway, Crossroadz was reassigned to me. read more

Picture this: Pre-Sunrise in Southern California, California - 4:58 AM. My entire house hold has been brutally awakened before 5 AM on a Saturday morning by the BEEP BEEP BEEP alarm of a very loud diesel flatbed tow truck backing up continually in front of our house. Is it there for me? No. Does that make them stop? Also no. In fact, even asking them to stop doesn't work either. In fact, calling them to get them to stop gets you hung up on. Apparently they don't like getting woken up by the phone at 5 AM. So sarcastic shout out to Crossroadz Towing. You guys suck and act like jerks to little old ladies. read more

Crossroadz Towing - Me trying to ask the guy to stop - Towing Near Me - Escondido, California

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I towed my Range Rover recently to the respective mechanical shop of my choice. Vicky in dispatch was advised several times the vehicle must be delivered prior to 5 PM. It was delivered at 5:30 PM. Vicky had assured me a credit Kristina the office manager was extremely rude, uneducated and severely lacked in customer service training and skills. Kristina proceeded to inform me she attended law school and told me I couldn't afford their towing services. She also stated that she would have AAA drop myself as a client, in which I have been a premier client for years. This was all free comedic entertainment. Frankly, I don't believe she graduated from high school. I highly recommend NOT utilizing any and all services of the company stated in the aforesaid, as its employees are low level and do not take responsibility for their actions. I will be disputing the charge and will file a lawsuit in small claims court. Kristina, my advise to you is listen, learn and bring solutions to your clients.Business 101 never argue with your clients and be a good listener to bring solutions to the matter. Furthermore, I have reported your organization to The Better Business Bureau. In conclusion, never insult your clients as word of mouth, especially on social media can be devastating to the business owner. These are the facts and they are undisputed.Steven Y thank you for confirming your relation to Kristina Y. Don't utilize words you don't understand such as, defamation. Again more free comedic entertainment. My business advice is priceless , as I have speaking engagements globally. Did you know the average household median income of Escondido is $60K? Know your demographics, facts, intellect and place. Thank you, I always have a great day, especially when I receive a credit back for your organizations incompetence and unprofessionalism.Steven have your facts straight as I was never in attendance when your driver picked up the vehicle. Also the request for credit only surfaced once Vicki stated that the drop off would be $5::30 pm, 30 minutes after the promised ETA. The previous tow company was professional to communicate they could not deliver the vehicle in time, Vicki could have done the same . It was not a priority to tow the vehicle same day as it had been in solana beach for 30 days and despite Kristina Y's ridiculous statement that I couldn't afford the overage I have several other luxury / exotic cars to drive . I was not stranded. You can contact AAA everyday it will not make a difference as I have direct communication to Marshall Doney. To be clear Vicki was never rude to me on the phone it was your relative Kristina Y . Fire her and promote Vicki she has a better customer service temperament. Regarding your driver we never spoke or met. Congrats, you made history as this is the first negative review I've ever architected on Yelp. Remember as a business owner attitude reflects leadership. Again , these are the facts and they are undisputed. read more

Crossroadz Towing - Tow Truck / Business card. - Towing Near Me - Escondido, California

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I had to call a second tow company because the first one was incompetent. Crossroads sent me Javier and he was knowledgeable, friendly, and very efficient. He went above and beyond he jumped it to access the 12v so my charge port would open. Could not recommend more highly. read more

My car wouldn't start yesterday evening. Had the neighbor come over to give it a jump, but after he tried a couple times, my car wouldn't start-- the engine wasn't turning over. Just dead. Thought it might be the alternator, but we're no experts, so I called to arrange a tow to the garage the next morning. Scott called when he was about 10 minutes out to give me a heads-up... great customer service, friendly and understanding. When Scott got to my house, he asked if we tried a jump and when I said yes, he asked if the other vehicle was a new car. Scott is a man who knows his stuff. My neighbor has a brand new truck. What we didn't know when we tried to jump my car the night before was that newer vehicles can't always charge older ones. Who knew?? Scott knew. So he brought out his portable power pack and, like magic, got my car running! My car battery was definitely dead and needed to be replaced. Thank goodness it wasn't the alternator which would be considerably more expensive to repair/replace. So instead of towing it to the garage and paying for diagnostics and most likely a laundry list of repair work that my car might not have really needed, Scott pointed me in the right direction to get the battery replaced ASAP and within an hour, I had the full use of my car back. So grateful Highly recommend these guys, and you're especially lucky if you get Scott read more

I had a blow out this evening with my son in the car on a dark highway. Nick showed up to save the day. I wasn't sure if I had a spare but Nick was able to find it and put it on car. Then the spare was low on air and luckily I have a portable air compressor. So Nick put air in the spare and we were ready to go. (BTW before I mentioned the portable air compressor Nick had offered to follow us to a gas station to make sure we arrived safely) I highly recommend Crossroadz Towing and Nick if he's available. read more

Diana at Crossroadz Towing is amazing!!! My husband needed a tow and other companies cancelled on him after calling AAA. I couldn't be more appreciative of the service he received. read more

Had a great experience having Scotty tow my car. Very professional and courteous. He had no problems getting my lowered ek onto and off the flatbed. He got my sleeper home safe. Thanks again Scotty and Crossroadz! read more

Crossroadz Towing - Sleeper EK - Towing Near Me - Escondido, California

My heroes!! Javier and Ryan are my heroes! I was stranded in somewhere between San Clemente and Oceanside, and these guys moved mountains in order to pick me and my truck up! They were in constant communication with me. After several local tow services had canceled on me, Javier and Ryan assured me of their arrival. Their patience, kindness, and professionalism was greatly appreciated. They are doing a great job!! read more

Absolutely awful, instead of driving tow truck to vehicle, they drove my SUV down the driveway and parked it Plenty of room for tow truck, SUV had a bad oil thermostat and leaked everywhere once transmission was engaged Tell your roadside service provider you Don't Want Crossroads Towing Thanks , cleaning up a gallon of oil - oil that would not have spilled if driver F Alamawiyousef didn't drive it Thank you read more

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Can't thank DIANA enough for her great help in towing my VW Bug to the shop. Very professional, experienced, and took great care of my car. She was a pleasure to work with. Highly recommend! This company is also affiliated with AAA. read more

Crossroadz Towing - Diana carefully unloading my VW at the shop-- thank you! - Towing Near Me - Escondido, California

My name is John...I broke down on Tuesday in a dark area, very cold, my alternator took a dive. Crossroadz found me, very friendly at 1am...I hadn't eaten because of the breakdown, the driver offered me his lunch...amazing, turned on the heater, because I was cold...towed me all the way to the OC...thanks guys. read more

Crossroadz Towing - Took good care of my car - Towing Near Me - Escondido, California

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What could be the worst service from a road side assistance when you wait 4 hours and they cancel on you at the end!! I have been waiting from 6pm to 10pm every hour I call them and they tell Mr driver is on the way ...driver is stuck in trrafic...driver is bla Blanka...then they don't answer their phone. UNRILIABLE UNPROFFESIONAL AVOID THIS BUSINESS read more

Amazing service. Gary showed up 45 minutes after I called AAA (15 minutes early) and was very knowledgable about my car. He gave an honest effort with troubleshooting my battery and figured out that it was a bigger issue than needing a jump start. He towed us all the way from San Diego to our home in Long Beach - over 100 miles away. We didn't think any tow company would take us that far. Gary was very friendly and helpful, really nice guy. read more

When we called AAA ERS on the evening of 01/05/25 due to a tire blowout, we were stranded in an unsafe area of Fallbrook, Ca. Although we were able to exit the freeway, a CHP officer informed us that the area we pulled off to was unsafe, and we should try and move the vehicle as soon as possible. The AAA ERS rep was friendly, efficient, and listened when I informed the rep that my two minor children were also with me, and we were 60 miles away from home rendering travel on a donut tire not an option. In addison, all tire shops and repair shops were closed at 8 pm on Sunday night. ERS informed us it would be an hour before a tow would be able to get to us . The initial contracted tow company dropped the call but fortunately. it was picked up by Crossroadz Towing, Escondido .Not only was the tow truck driver, Diane, able to get to us in 30 min.but she handled our vehicle with care, and was able to transport both my vehicle and family home safely due to tow truck extended cab! Diane was kind, personable and her tow truck was the cleanest most pristine tow vehicle I jace seen. Diane made my family of 4 feel safe, comfortable and valued as a customer. It was evident that Diane truly loves her job and customer satisfaction is of the utmost importance. In a world where tow truck businesses get a lot of negative attention, we wanted to highlight both this company and their employee Diane !! Thank you ! read more

BEST TOW DRIVER EVER!!! Diane was awesome helping me with my PT Cruiser from work to home. Rapport was especially pleasant as I've gotten towed before and some of the drivers were in between being oddly too quiet or just rude lol..Needless to say the rude ones got the fukoff from me but that's beside the point. Anyway, this was of great help to me today and again, "Thanks again Diane!!" read more

Had the best tow from Gary Thomas on his first day (July 14th) with Cross Roads Towing. He was super professional, conscientious and a great personality. (we had an hour drive back with my car on the flatbed). He took great care loading and made sure I was comfortable. Thanks Gary! read more

This company is the most wonderful ever. The woman employee they sent November 11 at 9pm to assist me was beyond magical. Her assessment , critical thinking and execution of the job was like I said unbelievable, all with such a wonderful attitude. This towing company was the third. Long story...8 hours of frustration. First company Roadside required $250 upfront w bad attitude..Steve....WTH! 2nd company Abed, bad assessment, poor equipment. read more

My fiancé and I were trying to pick up a truck we had purchased a while back but couldn't be driven the three hours back to where we lived and needed work to safely drive. Thank god AAA sent Crossroadz. Scott came out and was so sweet, nice and helpful to get the truck off the hill it was on and to get it on to the tow truck at almost 6:30pm and then drive it all the way to Ventura. The entire time he was so professional and cracking jokes which helped make light of the situation of the truck. We are so unbelievable grateful for the wonderful work ethic and willingness to help that Scott showed us. So thank you Scott and thank you Crossroadz for helping us out! read more

Dianna was my Angel!! I locked my keys in my car while coming back to the office! My work keys were attached and I was freaking out! Crossroadz Towing literally arrived in no time I'm grateful to the company and for also having an amazing person like Diana on the team. Even in the predicament I put myself in, she made my day! She was so personable, quick to address the problem and made me feel at ease. I felt so down and she cheered me up. She reassured me that this happens more often than not, asked me not be so tough on myself. She made my day Thank you Diana, I appreciate you. I Hope you are valued everyday for what you do and the kind person you are. read more

Scott was a great help to us. He did more than the rental car agency did. Highly recommend.

Josh with Crossroadz Towing was awesome! Very personable, helpful, and passionate about what he does. My work van had broken down, so I contacted my insurance company for roadside assistance. Shortly after being assigned a tow truck, I received a phone call from Josh, who informed me of his ETA. He was prompt and communicative, and I would highly recommend. Definitely worth it! read more

Josh from Crossroadz towing provided excellent service to us during a very trying time for my wife during today's rains in San Diego, we highly recommend and appreciate their Service he went above and beyond, Thank you so very much Josh read more

Great company & have even better employees. Nick took care of me and even helped recommend me to a reliable mechanic in town. Grateful for the help I received! read more

I had to get my car towed out of my driveway in a small area, and Crossroadz towing came to the rescue! Nick was able to safely get my car towed to its dealership so I could get a new car key, since I had lost mine. After a long week of frustration, I was so relieved and satisfied with how great of a job Nick did. All in the rain too! He was kind, helpful, professional, detail oriented and knowledgeable and helped me get through my situation as swiftly and painless as possible. Thank you, Nick! read more

Big shout out to Nick!! Our vehicle broke down in San Marcos and had to be towed to Wildomar. Nick was professional and safely delivered our vehicle. Highly recommend CrossRoadz towing! read more

I highly recommend Crossroadz Towing! I honestly have no complaints. Jarrell was fast and gave service with a smile! So refreshing these days. He is definitely an asset for this company! Thank you Jarrell and Crossroadz Towing! You saved my day! read more

Crossroadz Towing - Luckiest day EVER! Lucky I didn't crash! Lucky the rubber stayed on saving my wheel! Lucky to meet Jarrell to change my tire for me! - Towing Near Me - Escondido, California

Broke down just N of Rancho Bernardo Rd exit on 15. Called my insurance company(USAA = TERRIBLE) for roadside assistance. After waiting for 2hrs and cancellations from company, Crossroadz Towing saved the day!! As soon as they were assigned to pick me up, to car hook up(less than 8mins) to car shop in 15mins I was able to get home in time to put my newborn to sleep. BIGGGGGG THANK YOU to Diana Hatcher for being professional and absolutely awesome for helping me out!!!! read more

Crossroadz Towing - CROSSROADZ Towing saving the day, when other tow companies cancelled without telling me!! - Towing Near Me - Escondido, California

Had Scott help us and we were out of our ways to getting home. This team and with the help of Scott ensured we arrived to our destination safely with our vehicle in the shop. Really appreciate the help and taking the time to make a total trip of 4hrs. read more

Fast and professional..arrived on time they were very polite and took great care of my car !

Called triple A this morning had a little bit of a fender bender and this company was dispatched to help me ...and let me tell you there were great from pick up to drop off everything went smooth ..... thank you crossroads towing and there great staff read more

Put my call in through insurance company for roadside assistance, stated it would be 45min. Within 5minutes Nick from Crossroadz called, asked me what was going on. Said he would be on his way & within 25min he was there he also recommended an auto shop to go to. He was right on time with arrival & took me to recommended shop which was even better. Nick was professional & personable. I am thankful that Nick was the one to help save the day for me! read more

I would like to say how much I greatly appreciate crossroads towing Tina in particular and their driver Alvaro cenerios, for their overall concern and professionalism helping us transport a vehicle they never gave up on us they saw it through till the end!! WELL DONE read more