Good group of guys here. I walked in and there were three of them at the counter. It did take a…read moresmall bit before they acknowledge me, but they did have what I needed. I came for hydraulic fluid. They didn't carry the ISO 68 in stock, they would have to order that one. They did have the ISO 46 which was good enough. Price was less expensive than the dealers price, a welcome surprise. I was in and out fairly quick.

The guys here were awesome! Jerome installed a new battery for me and the whole visit took only…read moreabout 20 minutes. Super great attitude by everyone at the store.

I called to make sure they had a Cabin filter and Engine Air Filter in stock. The Gentleman said,…read morehe did and would have it ready. However, when I got there. I walked in, there was a bit of a wait. While, I was waiting someone else asked me, if I needed help. That was nice. One of my parts were not in stock. He looked all over for the item, even asked for help. It was finally found. The price he quoted was incorrect but he adjusted it to the correct price. He apologized for not having it ready. He said, he got busy. I totally understand. Well, I got what I wanted for Fifteen dollars less than the dealership price. I had to wait a little bit but it was well worth the investment. Praise the Lord!

My battery died and I went to autozone for a new battery and ended up getting a new battery at no…read morecost and the associate even put the new battery in for me. Next time I'll need to buy a battery, I don't mind having to pay next time, but this time was a true savings. A big thank you! This was the Lancaster store on Challenger Way.

Had a really solid experience at O'Reilly Auto Parts. We were approached by someone who actually…read moreknew what they were talking about, in which already puts y'all ahead of the game. I came in not 100% sure what I needed for my bike, and Dwayne didn't just guess or try to upsell me -- he asked the right questions, looked things up, and made sure I walked out with the correct parts the first time. What stood out most was his excellent customer service and knowledge in auto parts. Dwayne was patient, helpful, and didn't make me feel rushed or clueless. He actually cared to get me the right parts! The store itself was clean, organized, and easy to navigate. Prices were reasonable too -- not the cheapest on the planet, but fair for the level of help you get. Overall, if you want a place where people actually help instead of just ringing you up, this is it. Definitely recommend. Ask for Dwayne he knows his cars and Harley's. Thanks Dwayne you helped my husband out tremendously today!

Pulled up with a bad alternator.. and the team was quick to help out. Specially one guy I wish I…read moreremembered his name.. but over all they have a good team. Hard to find now days.

Usually come here for the advice and great customer service, especially when it's not convenient to…read morevisit the dealership. Had a tire service light show up on the dashboard and asked if they would check it out. Unfortunately, they only service check engine lights. Thought that was odd but whatever! This experience won't deter me from visiting in the future. Now it's off to the dealership. What fun! Great customer service nonetheless. Please shop here!

Alejandro was exceptionally helpful when he assisted me to find the right taillight bulb and…read moreinstall it. He went above and beyond to help me solve a problem and was kind and courteous and also showed me what he was doing so I could learn. THank you Alejandro!

DO NOT COME TO THIS AUTOZONE UNLESS DIEGO IS WORKING! I just had the most absolutely horrific…read moreexperience dealing with store manager "Maria" (which was a name that was given to me by an employee when the "store manager" would not disclose her name). Diego is absolutely amazing, he replaced my cars battery and my key fob battery and reassured me I could come back at anytime for further assistance. All I needed today was a key fob battery and the terminals checked on my new car battery, since the key fob has been very inconsistent. After being flat out told by a while female employee with light brown hair and green eyes "we don't do that" she then said she would get the store manger and I quite literally begged her to. How do you work at an autozone and you don't and won't check the terminals on my car to make sure the battery is installed correctly? Then here comes Maria, who YELLS at me from the farthest register from the front that "you will have to wait until the line is done because I have deliveries to prepare." I then proceeded to wait in the store for 25 minutes, asking chatgbt and fellow customers. THAT is how my issue was resolved, a kind, wonderful fellow customer who overheard my conversation and told me that it was a "really simple and easy process" he even escorted me to my car and DID IT FOR ME! He does not work for the company but went ABOVE and beyond to resolve MY issue while the store manager threw a TANTRUM over how busy her store is- I'm not sure if she knows this, but a busy store actually BENEFITS you as a store manager. MARIA, I BEG YOU, PLEASE SEEK A NEW JOB AND TAKE EVERYONE EXCEPT DIEGO WITH YOU! I have no idea how the YOUNGEST employee in the store has the most knowledge and BEST customer service, I will never return to this autozone again, I have never seen a grown woman behave in that manner and I would greatly appreciate if someone could order a wellness evaluation for her, I have never been screamed at from across a store, so if YOU don't want to be screamed at from across the store, DO NOT COME HERE!! Sam Timmons has a shop on University that will do EVERYTHING autozone SHOULD be doing and more and better yet, HE WON'T YELL AT YOU! Please RECONSIDER if you are needing any vehicle assistance or products, or at least do yourself a favor and make sure DIEGO is working.

Terrific customer service! Spoke to Mike on the phone before coming in and even though I live…read morefurther and other AutoZones are closer, I chose this location based on reviews. So glad I did! Natalie helped me when I arrived and she was very kind and tested battery, alternator, etc. and everything checked out fine. I was happy to not shell out a ton of money and waited in line just to tell Mike how grateful I was for the great customer service. We coincidentally have the same kind of car a few years apart so he gave me some tips to address a couple of my issues. This was meant to be! Highly recommend this AutoZone!!

I purchased a alternator online for In store pick up for my sister who lives 60 miles away. She…read moreshows up with confirmation number and they ask for MY identification before they give it to her. WTH? Really, it's already paid for online. The on duty manager refuses to give it to her and she calls me. In short, I explain I'm assisting my sister from a far. He wants me to come show him my information from 60 miles away. Seriously, instead of arguing... I tell him to refund my money and we'll buy somewhere else. He quickly changed his tune, gave her the part. However, he refused to take the core and refund my $35 dollars. What a jerk! With that being said... I had to take the core to a different location to get my core deposit back. Please enjoy your single star rating! I will NEVER return... Auto Zone has earned a new Customer.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I used to enjoy working with the friendly knowledge staff that used to really care! TheThe last…read moreseveral trips have gone down hill drastically, to where I need to share. We were not greeted or asked if needed help, ok . Get to counter. Guy rings us up, little interaction at this point. Now I hand him a printed off E gift card! "WHATS THAT" so I explained and he called over help where I was told what a real gift card looked like, he even got them out to show what a "real" gift card looks like and that was a scam that I was tring to pull and they refused to accept e gift card tossing the printed copy back at me. I was shocked, and confused by the Accusation and the tone that all three of them where using. I even pulled it up on my phone to show them it was their own gift card and it clearly stated it was redeemable at any of their locations. I can not believe this is how Advanced choices to treat seniors in their store, and this is the the third time in the last few months.

I usually expect the bare minimum at any auto parts store (I understand that y'all are busy and…read morecan't do everything) but Mark took the time to do everything and anything possible to help me solve my car issue. He helped me solve my immediate issue and also preemptively helped me solve an issue that was due to fail without notice, saving me from being stranded. I appreciated his recommendations I really appreciate his help and will make a point to get my auto parts here.

Rosa was a QUEEN! Demarcus is a beacon of knowledge, yet he could've blown up the entire parking…read morelot trying to jump his car. Where does the negative clamp even go?! Oh well. Rosa is a godsend. G dawg will be back again.

I was having issues with my battery, went to autozone and was not helped at all. Came here right…read moreafter and received the help I needed, was told I needed a new battery. Dago was super nice and installed it for me! Took less than 30 minutes.

Called and talked with Francisco, looking for a part, he quickly verified they had the part in…read morestock, I said I'd be right over, immediately when I arrived I found the part on the counter and it was as represented, pricing was very fair and I'm a happy customer.

Do not, I repeat, do not buy a part from this scrap yard. I was told I could return an intake…read moremanifold if it had any problems, no problem. I found the exact same manifold on Marketplace for $30 ($100). I tried to return it, and these clowns really said they could only offer store credit, even though the damn part had never even been installed. Some guy at the front really said, 'Once you find a part, you stop looking for it,' as if it's his money or something. The audacity of this place--stay away. They'll sell you some broken part and then offer you store credit with a serious look on their face."

This place is legit. They are all so helpful clean store. Even if I didn't know about auto…read moremechanics I always leave with something to learn thank you

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!