I told him I needed someone to install a dishwasher, explained 2X that's what I needed. He said he…read morewould come to do so in a few hours, had to call him close to the time to confirm, only then he said he was delayed. When he finally came to the unit, he said to my tenant that he doesn't do dishwasher installations. He wasted my time (and his). Not sure why he showed up even though I explained to him 2x I needed someone to install a dishwasher.

While they did take care of the problem which was a clogged toilet, the guy that came out left my…read morebathroom a gross mess and I had to reattach my toilet myself as he did not do it I didn't expect it to be a clean job but I also didn't expect the level of mess left behind and for the job to be left unfinished. Who takes off a toilet and doesn't reattach it?.

Stephen arrived on time, was very friendly and professional. Great service although expensive.read more

Called for an emergency. Called the number on the website and made an appointment in the Chat. No…read moreone came. Called the number multiple times system said the number was unassigned and hung up. Finally got them to reply and Augie came out to give us a quote. Quote was over $10,000. We called to make an appointment and they strung us along for almost a month while we couldn't live at home. Finally gave up and called a different company They came out, gave us a quote, and fixed it all in one day at a quarter of the price. I would have given them no stars but that wasn't an option.

When our 2nd floor tub wouldn't drain and the plumber I normally use wasn't available, I…read morereluctantly went online to try to find someone who could take care of it right away. When I came across The Clog Dr listing the high rating (5 stars) and the number of high ratings (39) immediately attracted my attention. I called and spoke to the owner (Will) and he told me he could take care of it that morning (coincidentally he was going to be in my town). He arrived on time and it was immediately apparent to me he was both very experienced and very professional. He took care of the clog, being sure to get the plumbing snake all the way to the main drain line in the basement (clearing two clogs along the way). He brought me down into the basement so I could confirm he snaked to the main (peace of mind for me). Everything drains nicely now. He does more than just drain clearing (everything plumbing). He even answered some questions regarding other plumbing upgrades I am considering. I would definitely recommend him to anyone and will certainly be using him again for any future plumbing work.

Called Will because I had a main drain clog and water was in my basement. He had appointments in…read morethe morning and couldn't come until later. He then rearrange his day to come out and take care of me right away. He did an excellant job, explaining things on the way. He was neat, professsional and new what he was talking about. Highly recommend.

CT Sewer and Drain were Excellent! I had a clogged sewer line and after many requests for help it…read morewas Ct Sewer and Drsin that came to my rescue! They were knowledgeable, professional and immediately took care of the problem! I would Highly Recommend this Firm - An A++ Comany and very nice to work with.

They were awesome. I had a clog somewhere below the utility sink that Draino and a very good…read moreplumber couldn't resolve. They were able to come the next day, they had cameras that went all the way through the pipes and found the problem. I highly recommend them and will call them again - if needed. Polite, cleaned up, professional, etc...

I was referred from a company doing work in my home. My call was returned quickly and he came when…read morehe said he was going to come. Louis was very kind and personable. Our kitchen had flooded and I explained that that pipe was off when the water was spraying everywhere. He said he would check everything. He explained that it was just a valve that needed to be replaced but I knew the pipe was off. He insisted everything was fine. I was recovering from surgery and stayed with family for almost a month. As soon as I returned home and used the sink the pipe popped down. I am so disappointed. I couldn't afford the repair in the first place as I'm not working and now I have to get it fixed the right way. Very disappointed.

I've been using Jiffy since I moved to New Haven three years ago. They come quickly and fix…read moreeverything well. I've always gotten Lou at my house and he has been positive and enthusiastic every time. I never use any other plumber.

Called on a Saturday evening with an emergency. Was met with bad attitude and told to call back on…read moreMonday. Why it is advertised as 24/7 service? I don't know. I didn't call back or bother to give them my business because with attitude like that they don't deserve it.

Sanitrol did some work at some else's house on my street. They drove onto my grass when pulling…read moretheir trucks out and ruined the grass and compressed all the dirt down with tire marks. I caught the whole incident on my Ring camera, and they have not been willing to do anything about it.

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

Best service and the prices are more than reasonable in today's market.. highly recommended!!!read more

If you are looking for a good, fairly priced plumber, Bill Cole is the person you should hire. I…read morepurchased a condo and when I closed on the unit, I discovered I had two bad toilets. I call Bill in the afternoon and he was at my condo by 7:30 AM the next day. That was the time he told me he would be out. He rebuilt both toilets, reseated one. He was at my place about 2 1/2 hours and he only charged me $250 and that included parts. This is the person that I am going to use on any future plumbing projects.

Frank has come through for us a few times big! Does great work, does what he says he going to do…read moreand has a way of keeping customers calm during stressful situations. Very fair pricing. No surprises. Matt and Liz

Frank is one of the best. In a world of can't do's Frank comes through. Efficient, professional and…read morereasonable service, I really can't say enough. Call him once and you'll definitely be a customer for life.

John (the owner) and his crew are fantastic. They installed a Fuji CEN5 I/A OWTS Recommend them…read morehighly. A great price (and for Montauk that is amazing), saved me a bunch of money, great work, very professional, did a great job. I am recommending A&A Sewer to all my neighbors

I would recommend them in a heartbeat. They recently installed a new septic tank for me. Very…read moreprofessional, very knowledgeable. Work was done in a day. They were able to get a town inspector there same day during the pandemic. I am super impressed with their work. John, the owner, is awesome. If you need a septic tank or sewer work call them.