Syncere was a great help! Walked me through the store to help me find everything I needed for slow…read morepitch softball. Great service!

I ordered some snow pants online. I never got them so I went to Dick's online and they cancelled…read moremy order with no notification. They did not send me an email or notify me that they cancelled my order. If I had known they cancelled the order, I would have gone to another sporting goods store. Total lack of customer service.

I don't think I'd ever visited a Dunham's Sports before but Nate was looking for an ankle brace…read morethat they didn't have at Dick's Sporting Goods, so we stopped by this place while in the area. Walking in I noticed right away that it just didn't have the same shiny feel as a Dick's, so I dubbed it the discount Dick's. The lighting for sure was not the best, but the merchandise was all displayed well for the most part and the store was basically empty when we visited. We asked an employee at the checkout where to find what we were looking for. They directed us to the wrong area, but it was close enough that was found the braces. They had a ton of options for these as well as tape and all kinds of protective sport gear. The store was pretty big but we mainly stayed in one area. I saw lots of apparel including some nice looking Lions gear. The parking lot here is not the best with lots of four way stops that seem to really confuse people, but if it's not too busy it can be okay.

We went to buy shoes for our son and there were two ladies working in the shoe section. We found…read moresome shoes and wanted to get some in his size but neither one came to check or ask us if we needed assistance. The worst part was one looked right at us and kept walking. I then approached them and asked if we could get some help with sizing and got the impression that I was interrupting them. The younger lady went to check on sizing and came back with none in the size we were looking for and them just walked off and we had to approach them again to ask for another shoe size and again walked off when none in the size were available. This happened three times in total. I would have thought she would have asked if she could find anything else in his size. The store was not busy and we were the only people in the shoe section. If you need shoes and don't need ANY assistance, then go as the prices were good. If you want ANY type of service, then I would avoid this store.

I have shopped with Gazelle since high school when I lived in Kazoo and my mom bought my shoes. I…read morelove going in here the staff are knowledgeable and take their time with you ensuring you receive the best fit for your foot. Ben helped me today and I Initially went in for Altras for no reason other than they had a red shoe once (call me shallow it's fair here!). Trying on an Altra the hand to glove feeling wasn't there. Ben took his time and ultimately I purchased an ASIC model. I even tried on Nike, who have began making wider shoes (Ben told me!). Always an enjoyable and pleasant experience here!! Every time I leave I feel like I want to run a marathon..

Great service. Great shoes…read more Gazelle sports is a beacon for the GR running and outdoor community. From working with races across the state to partnering with local run clubs, Gazelle has made a name for themselves as the store that cares. They carry all the name brands you want: from Lulu to Vuori to Hoka and beyond. Prices are higher but Gazelle stands by their products and have a generous return policy! I have bought running shoes, tested them at job and exchanged them with ease. Gazelle has multiple locations across the state, but if you are in the west Michigan area, I recommend going to the 28 location because their selection will be wider than the DT spot. Parking is also a LOT easier at this location too ;). 5/5 Yelp stars!

The staff at this REI are so incredibly attentive, knowledgable, and helpful! I have come in for a…read morevariety of different needs over the years and I have always received incredible advice and information from the staff. As a company, I have enjoyed REI's sustainability and environmental advocacy and dedication. I would recommend doing the lifetime membership. It's only $30 and iirc you get a $30 voucher after joining. This gets you future discounts but most importantly, access to the physical and online re-selling platform through REI. This is a great way to sustainably buy and sell items through a reputable source. I often use this resource and have been really grateful that it exists.

Some REI's have some really bad attitude. This one does not! I've been here twice and I really…read moreenjoy the people.

The store itself is clean and organized, but the staff is unhelpful. There were multiple signs…read more(outside and inside the store) that said to please go to the front desk for any snowboard sales, so we did. The employee we asked about snowboards seemed confused when we went up to her to ask about them. Another employee pulled up a paper pad " waitlist " and told us there was only one person ahead of us and someone would come find us. No one ever came up to us or called our names despite being on this waitlist. After looking around the store for a while, we sat on the couches by the front desk to wait. No one came up to us for a long time, so we got up to the front desk and they asked if we needed help. We said we were on the waitlist, then the younger employees looked at an older employee and asked if he could help us. We were waiting around for no reason, which was frustrating, with 5+ employees standing around doing nothing.

Relying on children to get information from on expensive shoes is an epic fail. Selection is…read moreabysmal. I really wanted to try some Lowa shoes out here but as usual, trying to find a physical store with a good selection is impossible. I have tried talking twice to people here on the phone. But the young people these places hire that likely can't even afford some of these boots puts us in an area of non existent expertise. If you do not provide good customer service at a physical store you have absolutely no way of stealing the sales the internet will take from you. Especially when the customer service at the companies come with very specific details that described the pros and cons of individual shoe types.

Had an excellent experience being an out of town fisherman looking for steelhead angling advice…read more The two gentlemen in the fishing section answered all my novice questions and were super friendly.

Don't have any idea how al and bobs has only 2 stars. These guys are awesome. Scott and Joe are the…read morebest. Today Ben helped me...I don't know how to tie a leader onto braided line (this is new to me...I fished a ton as a kid then quit in my teens). Ben showed me step by step how to tie it...I don't remember. But he took the time to show me...maybe they are more expensive, I don't know...don't care....they know what they are talking about. And they are great guys! I say "show me what to buy"...and they are always fair...

Very poor experience I was supposed to get one obsidian flames one twilight masquerade in two sun…read moreand Moon base packs but actually I got two journey together,packs, one Destin rivals pack in two surging Sparks packs oh also they didn't ask for a receipt or give me a receipt so please just give me my $36 back

The staff was nice and fun to talk with. They also have a great selection of singles and packs in…read moreboth TCG and sports cards.

I have gotten gifts, clothes, ammo, supplies, guns, a crossbow, and other miscellaneous stuff. I've…read morenever had a problem with anything, from purchasing online and picking up in store, to finding a cool gift for a friend, or to trying out a crossbow in store before I buy. I've been satisfied with every purchase I've made. Some of the staff are more knowledgeable then others, sure. But it's pretty easy to find someone who knows their stuff to help you out. Seriously, this is one of my favorite place just to browse and kill time when I'm in the area.

Stood at the gun counter for 2 hours on a Saturday without anyone even acknowledging I existed…read more Zero 9mm ammo on the shelf. I had been on the website and found two separate plinking rifles I wanted to buy, but after two hours I was over it. Went on the website again where I ordered and paid for them. Full seven days to get them from a store an hour away. NICS got "delayed" which is pretty common here, so I called to try and check the status after a week and after being hung up on before even answering by customer service, the guy who finally answered spoke like he hated having to work at all, and basically said it could take 30 days so there's no point in calling for a status update. Gun counter wouldn't even answer. 30 days to just hope I get a call about taking possession of my $1000 purchase. Incredible waste of time for overpriced products and rude customer service. This is one store our area could do without.

I've been shopping at Nomad Anglers since they opened. They got me started in fly fishing and have…read morebeen there every step of the way as my skills progressed. I've never been pressured to buy anything here and have had no issues ordering items that they didn't have in store. Great shop and I will continue to shop there for any of my fly fishing needs.

Terrible customer service…read more Ordered an item online, expecting to use item for an upcoming trip. No shipping notification for 6 days. No response to multiple emails. Finally issued refund with no information whatsoever. I asked what this was about and got a 2 worded response.

I see 2 reviews here and note both are really old. New ownership and a new sheriff in town. These…read moreguys are young energetic guys the know their fishing. I gather they fish tournaments from talking to them. They have a really good selection for such a small store and the service is what you expect from your local store- they are really trying to leave the old image behind them. I really appreciate local small business and having our own tackle store is nice. If you are in West Michigan and had been turned off by the old Outdoorsman at least give them a shot. Support local

Went there today, for the first and last time. The staff weren't wearing masks nor practicing…read moresocial distancing. No concern for the safety of their customers.